QUOTE(louneas @ Dec 19 2018, 11:08 AM)
Hi guys, I have been subscribes Infinite 150 for 1 years and half. For first 7-8 month the speed seems satisfying, about 20-40 Mbps but lately I found out the speed is quite slow. The download speed I get around Max 10 Mbps, mostly around 5-7 Mbps. The upload speed very slow even SpeedTest cannot be run on upload test. I'm using Huawei E5180.
Can anybody advise on this. To whom should I complaint ? Digi Call Center ?
Can anybody advise on this. To whom should I complaint ? Digi Call Center ?
QUOTE(zeonczk @ Dec 19 2018, 12:18 PM)
Im facing the same problem.. Complained to Digi through call & livechat but to no avail, nothing changed.. Considering to migrate out of Digi.
they will usually blame it on congestion. afterall the terms and conditions mentioned to provide at least 5mbps at 90% of the time - stg along that line
Dec 19 2018, 12:57 PM

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