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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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NightHeart
post Nov 29 2022, 02:04 PM

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This post has been edited by NightHeart: Nov 29 2022, 04:08 PM
king_coolice
post Nov 30 2022, 11:56 AM

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This post has been edited by king_coolice: Dec 1 2022, 07:20 PM
ckwhy
post Dec 2 2022, 08:04 AM

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Anyone here using Xiaomi AX3000 for 1000mbps? For 2000 sqft, is this recommended? Thanks
wirelessbuyer
post Dec 4 2022, 09:41 AM

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Does time fibre stop providing (dynamic) public IP to subscribers?

Im on 100Mbps plan. After checking on wan router side, the wan ip starts with 10.xx.xx.xx. Have been using nas with dynamic ip for quite a while now, but only notice there are certain service stops working because of this issue.

Can anyone else confirm this issue? thx
blacktubi
post Dec 4 2022, 10:45 AM

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QUOTE(wirelessbuyer @ Dec 4 2022, 09:41 AM)
Does time fibre stop providing (dynamic) public IP to subscribers?

Im on 100Mbps plan. After checking on wan router side, the wan ip starts with 10.xx.xx.xx. Have been using nas with dynamic ip for quite a while now, but only notice there are certain service stops working because of this issue.

Can anyone else confirm this issue? thx
*
Another forum users recently reported the same case on the 100Mbps plan.

I am using the 1Gbps plan and I am still getting a public IP.
gooroojee
post Dec 4 2022, 10:51 AM

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QUOTE(wirelessbuyer @ Dec 4 2022, 09:41 AM)
Does time fibre stop providing (dynamic) public IP to subscribers?

Im on 100Mbps plan. After checking on wan router side, the wan ip starts with 10.xx.xx.xx. Have been using nas with dynamic ip for quite a while now, but only notice there are certain service stops working because of this issue.

Can anyone else confirm this issue? thx
*
Which services get blocked yeah?

Btw, question to other subscribers.. anyone get special loyalty or retention deals from Time? My contract ended a long time ago and thinking if I should ask for a discount and recontract, or jump ship to Maxis/Unifi/others...
wirelessbuyer
post Dec 4 2022, 11:23 AM

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QUOTE(blacktubi @ Dec 4 2022, 10:45 AM)
Another forum users recently reported the same case on the 100Mbps plan.

I am using the 1Gbps plan and I am still getting a public IP.
*
I see, thanks for the info. Currently, I'm waiting for their support team to respond to my enquiry.


QUOTE(gooroojee @ Dec 4 2022, 10:51 AM)
Which services get blocked yeah?

Btw, question to other subscribers.. anyone get special loyalty or retention deals from Time? My contract ended a long time ago and thinking if I should ask for a discount and recontract, or jump ship to Maxis/Unifi/others...
*
All services that require public ip and/or port forwarding. I'm mainly using synology first party apps. Currently, have to use their quickconnect relay service while waiting for time to resolve this issue.

---------------------

EDITED: Time support team call me back and the public ip issue is fixed now. Now wan ip running on 202.184.xx.xx. Took around 2 hours for this issue to be fixed. He did mention about some account migration and seems like my account is part of it, before they revert back hmm.gif

This post has been edited by wirelessbuyer: Dec 4 2022, 12:07 PM
blacktubi
post Dec 4 2022, 12:20 PM

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QUOTE(wirelessbuyer @ Dec 4 2022, 11:23 AM)
I see, thanks for the info. Currently, I'm waiting for their support team to respond to my enquiry.
All services that require public ip and/or port forwarding. I'm mainly using synology first party apps. Currently, have to use their quickconnect relay service while waiting for time to resolve this issue.

---------------------

EDITED: Time support team call me back and the public ip issue is fixed now. Now wan ip running on 202.184.xx.xx. Took around 2 hours for this issue to be fixed. He did mention about some account migration and seems like my account is part of it, before they revert back  hmm.gif
*
Good to see that they are following Maxis and letting people to requst for public IP on demand unlike Unifi


michaelkkl
post Dec 4 2022, 02:19 PM

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QUOTE(wirelessbuyer @ Dec 4 2022, 11:23 AM)
All services that require public ip and/or port forwarding. I'm mainly using synology first party apps. Currently, have to use their quickconnect relay service while waiting for time to resolve this issue.
I believe Synology services support IPv6, have you tried that yet?

jjj2
post Dec 4 2022, 03:06 PM

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QUOTE(wirelessbuyer @ Dec 4 2022, 09:41 AM)
Does time fibre stop providing (dynamic) public IP to subscribers?

Im on 100Mbps plan. After checking on wan router side, the wan ip starts with 10.xx.xx.xx. Have been using nas with dynamic ip for quite a while now, but only notice there are certain service stops working because of this issue.

Can anyone else confirm this issue? thx
*
Hi, yes it is confirmed, for 100Mbps, CGNAT (NAT444) has been deployed.
Please call CS to request for Public IP.
Thanks.
wirelessbuyer
post Dec 5 2022, 01:52 PM

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QUOTE(michaelkkl @ Dec 4 2022, 02:19 PM)
I believe Synology services support IPv6, have you tried that yet?
*
Not yet tried with ipv6 😅


QUOTE(jjj2 @ Dec 4 2022, 03:06 PM)
Hi, yes it is confirmed, for 100Mbps, CGNAT (NAT444) has been deployed.
Please call CS to request for Public IP.
Thanks.
*
Yeah cs already resolved my issue. Thanks for the confirmation.
ck_tonny
post Dec 5 2022, 02:35 PM

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After upgraded to 300Mbps plan from 100Mbps plan, the internet speed become slower, using fast.com loaded latency is higher than before.
brandonkl
post Dec 5 2022, 09:13 PM

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Anyone here upgraded to 2Gbps? What's the max download speed like? I see a lot more areas have 2Gbps now including my place.

This post has been edited by brandonkl: Dec 5 2022, 09:14 PM
FusionXY
post Dec 5 2022, 09:17 PM

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QUOTE(brandonkl @ Dec 5 2022, 09:13 PM)
Anyone here upgraded to 2Gbps? What's the max download speed like? I see a lot more areas have 2Gbps now including my place.
*
Now still car 1 Gbps LAN Port
brandonkl
post Dec 7 2022, 05:39 PM

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QUOTE(FusionXY @ Dec 5 2022, 09:17 PM)
Now still car 1 Gbps LAN Port
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You mean router still cap at 1Gbps port? My router has one 2.5Gbps port.
mroctopus
post Dec 8 2022, 12:44 AM

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hi all, can give me some advise?
i m planning to install fibre to my small studio apartment. currently lookin at unifi, and time. i prefer stability as i rent out my apartment for short and long term tenant. Is Time better than Unifi or vice versa, pros and cons? thanks appreciate.
jjj2
post Dec 8 2022, 11:05 AM

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QUOTE(mroctopus @ Dec 8 2022, 12:44 AM)
hi all, can give me some advise?
i m planning to install fibre to my small studio apartment. currently lookin at unifi, and time. i prefer stability as i rent out my apartment for short and long term tenant. Is Time better than Unifi or vice versa,  pros and cons? thanks appreciate.
*
Hi, frankly, apart from the price, years of experiences tell us not much differences between the two if infra & installation are done properly and your apartment is a full FTTH building.
Another deciding factor is the equipment, get yourself a good router will save you plenty of hassle calling the customer service.

Thanks.

This post has been edited by jjj2: Dec 8 2022, 12:54 PM
ohkeat
post Dec 8 2022, 11:42 AM

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I just switched from Unifi 300Mbps to Time 500Mbps package last week. One thing I notice is when performing speed test, the speed fluctuates a lot, meaning it can fluctuate from 400Mbps to 510Mbps. It seems the speed consistency is not there. When I used Unifi, during speed test, the fluctuation was about +-5 Mbps. I am using my own router during Unifi and now, Time. Is this normal? Or my Time internet cable installation has got some problem?

This post has been edited by ohkeat: Dec 8 2022, 11:42 AM
brandonkl
post Dec 8 2022, 07:48 PM

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Enquired with Time on the upgrade to 2Gbps. They said a technician must come to change the router to 2Gbps router with WiFi6.

I said I am already using a router with a 2.5 Gbps port and WiFi6. So, I don't plan to use Time router but they insist must schedule appointment for their technician to come.

I asked can't you just upgrade to 2 Gbps on your side without coming to my house, seems like no. So will not upgrade for time being.


blacktubi
post Dec 8 2022, 07:56 PM

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QUOTE(brandonkl @ Dec 8 2022, 07:48 PM)
Enquired with Time on the upgrade to 2Gbps. They said a technician must come to change the router to 2Gbps router with WiFi6.

I said I am already using a router with a 2.5 Gbps port and WiFi6. So, I don't plan to use Time router but they insist must schedule appointment for their technician to come.

I asked can't you just upgrade to 2 Gbps on your side without coming to my house, seems like no. So will not upgrade for time being.
*
That's because the modem you currently have does not support 2Gbps.

And, their SOP doesn't allow sending you a modem for you to configure yourself. They will send someone to provision the modem into their network.

 

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