I just switched from Unifi 300Mbps to Time 500Mbps package last week. One thing I notice is when performing speed test, the speed fluctuates a lot, meaning it can fluctuate from 400Mbps to 510Mbps. It seems the speed consistency is not there. When I used Unifi, during speed test, the fluctuation was about +-5 Mbps. I am using my own router during Unifi and now, Time. Is this normal? Or my Time internet cable installation has got some problem?

This post has been edited by ohkeat: Dec 8 2022, 11:42 AM

Very likely due to bad connector (the connector that plugs in to your ONT). My parents house had the same problem last week. And this week, me too having the same problem. We did not touch anything or disturb the ONT all this while (just leave it on the table) but the connector just went bad for no reason. The technician from TIME told me apparently they have this bad quality connector and many customers face the same issue. The problem went away after they replaced the connector.

This post has been edited by ohkeat: Dec 23 2022, 08:35 AM

When I logged in to my Time account today, I got a pop up message asking for recontract for 12 months with RM10 off. This is due to my existing contract gonna end soon.

My question is, is it worth to take this RM10 off per month for a year or there are some other promos which I am not aware of?

This post has been edited by ohkeat: Aug 5 2024, 01:21 PM

Got back my public IP after calling TIME. Finally…

My contract just ended and I checked with Time through their self care chat. I was told there is no ongoing promo for recontract. When I requested for termination info, they sent me the link to termination FAQ. Is it true that there is no promo at the time?