While yes your own router has 2.5Gig and technically the fibre side can do 2.4Gig/1.2Gig
your old provided modem/ONT only has Gigabit Ethernet ports, which would become a bottleneck, so they need to come change it

I just got upgrade offer from 100mbps @ rm99 to 300mbps @ rm109

got mesh router too. need to do site installation.

note: just about 1yr tenure with TIME.

Any idea what modem will they provide for 2Gbps? I guess this 2Gbps modem can also be used for 1Gbps plan if I decide to downgrade in future?

Apart from the 24-mths contract, an upgrade to 2 Gbps, you will need to pay minimum/compulsory upfront for RM 899 for their router even if you have your own 2.5 Gbps router.

TIME says that they will be doing some drilling during installation works. What sort of drilling? Isn't it just to change the modem and router only?

This post has been edited by brandonkl: Dec 10 2022, 02:58 PM

Hi guys. Now I'm changing from unifi 100mbps to time 500mbps.
Time installer provide Huawei HG8145X6

How do i need to use my own router? Previously im using TP-LINK AX20.
Do i need to change the huawei devices mode? If yes, then how?

Contact CS to convert to bridge mode.
Before that, you must ensure you know the PPPOE details.

Time down in Bukit jalil.?

Check apps or any SMS.

Yea its down just checked on https://www.time.com.my/service-status/service.php


Hailat until 9pm

Hello

Just got myself Netgear RAX80 to replace my Huawei X6. As recommended by you let the RAX80 act as a router and X6 only work as a modem.
My question is, do I need to concern about X6 modem mode? as previous performance is very poor (modem+router). Should I change to Modem Only unit?
Any recommendation what brand is the best to match with RAX80?

If I'm about to change to a new model only unit, what spec should I looking for? Or all modem the same?

please sifu...

Hi, you will need to call CS to request them to load over the X6 Bridge Mode Profile. It's ok to act as an ONU only & your router will perform all the rest of routing jobs.

Thanks.

yup scheduled on Sat for them to extend the cable at the same time will get them to set up for me the RAX80. Hope the X6 will do a good job as modem only.

if the X6 act as modem only... I can take out the antenna right?

Hi, for your own equipment, it depends on the SI whether they wish to setup, and they have the rights to charge RM80/hour based on the rate card.

Yup you are right. They charge RM80 to extend the cable however I'm not sure how much will they charge for the RAX80 set up...

Hi, for customer equipment setup, it's also RM80/hour. They have the right to reject too.

Thanks.

got an offer to upgrade to 300mbps at 109/month.
Look reasonable to me after being their customer for almost 2 years.

In addition, got a free new router as well.

Time 300mbps upgrade offer for 2yrs for RM109/mth

forgot to ask cs, after 2yrs, what will be the price? maintain 109/mth too?


p/s: WA8021V5 sucks. since it's a wifi relay, wifi dropped to 50+mbps only. if connect direct to router, can get near 200+mbps when about 10feet again (in a room). donno why they give offer it. i

This post has been edited by cybpsych: Dec 19 2022, 03:57 PM

by call?

yes