i wan Huawei HG8145V5 or any compatible router cos im now using WA8021V5 as router and need another mesh node or router with more internet ports to setup mesh. tq

This post has been edited by cheekb: Jan 9 2022, 12:43 AM

Hi, if you want to relocate it to the Netway position, then you would have to hack the wall & extend the fiber....

Try get some contractor contact from your management office.

my time is using 2in1 Huawei HG8145V5

i managed to change HG8145V5 WAN to Bridge
setup external router (tplink ax20) as Router. entered PPPoE details. but cant seem to connect.

any other settings that i need to be aware of?

contacted time but they dont sell HG8145V5. means if i use AX3, AX3 can be the router to replace WA8021v5 so tat the existing WA8021v5 can be use as mesh node? tq

you need to call Time support - then ask to speak with technical team 2nd level to help you change it to modem mode.

Did mine last time when I bought my TP Link Router. Their Huawei as router really sucks.

Also remember to ask them to switch off the wifi in that Huawei modem. Mine till not not yet switch off coz of this.. need to call them again to do it.

already did those, i got the TELECOMADMIN access to modify these directly

1) huawei changed mode to BRIDGE
2) huawei disabled wifi
3) tplink changed mode to ROUTER
4) tplink entered xxx@timebb / pppoe password

seems like tplink cannot get connected to timebb.


do i need to change VLAN to 499 too?

can try this guide:


DNS maybe try change to Cloudfare DNS see if it helps? https://1.1.1.1/dns/
Last time my router keep orange light after change DNS then became green.

If still can't best talk to their tech team make sure configured the modem properly. Maybe modem there they didn't set properly to bridge mode.

This post has been edited by Davidtcf: Jan 10 2022, 01:29 PM

same, already setup cloudfare dns in tplink too

the video is for the generic ont unit, not suitable for 2-in-1 unit like HG8145V5.

thanks ya

Hi, AX3 can be router & WA8021v5 can be used as wireless relay.

Hey bro, do you have a workaround yet on this issue?

I'm having this issue particularly when connecting to Oceanic servers i.e. Australia (Gaming to Australia server).

TIME keeps rerouting my connection from MY - SG - Somewhere Taiwan/Hong Kong/Netherlands - then back to Oceanic.

Which by right should be MY - SG - Direct to Oceanic.

I've sent a CHAIN OF EMAILS & TICKETS to TIME CS, but they haven't solved it, I've been chasing since September 2021.

Until now, never being solved, email not replied.

Shit CS. Feel like reporting this to MCMC and changing back to other ISP. Paid so much but having shit routing service.

If anyone here can help me to escalate this issue, please do tell.

I have a plethora of emails, traceroutes and tickets/replies from the game developer I can attach here for reference.

This post has been edited by Prothero: Jan 11 2022, 12:33 AM

just report to MCMC about the routing issue you had and TIME will get back to you

Created a ticket about this issue :



After reply :


then no reply at all

already give up , just luckily their routing is not that bad as TM
maybe u can try MCMC , will try soon if i catch another routing that giving me packet loss over 10%

sorted it out, but kinda weird

1) called TIME CS to assist. later TIME called back to verify my info and updated my HG8145V5 directly. CS said they just change the mode to BRIDGE.

2) i login to HG8145V5 to see what were changed. they removed the INTERNET WAN profile entirely, just left VOIP profile there. Meaning, previously i changed ROUTER > BRIDGE mode is useless cuz HG8145V5 still having INTERNET profile?

3) try using tplink to login pppoe. still not working. Orange LED for WAN, refuse to connect.

4) finally, did a hardware reset for tplink (factory reset). Quick setup using TIME pppoe credentials. Success!

This post has been edited by cybpsych: Jan 11 2022, 01:25 PM

I see, you gave up eh..

Will it work if i want to terminate early contract due to this issue?

Will i get penalized for terminating early?

I want to change to other ISP

ofc yes u will get penalized for terminating early due to this issue

i still not yet proceed to make complaint on MCMC , may consider this if i experience the SAME problem AGAIN (so far so good)

Surprise surprise, my email was replied few minutes ago.

Latest reply was as follows:

------------------------------------

TIME CS via freshdesk.com
6:42 PM (51 minutes ago)
to me

Hi XXXXXX,

Kindly disregard the previous email.
​
Rest assured that we are working closely to fix this and will keep you updated.
​
We're sorry for the inconvenience caused.

Thank you

At your service,

Thangam p
Support Ninja
TIME dotCom
No. 14, Jalan Majistret U1/26
HICOM Glenmarie Industrial Park
40150 Shah Alam, Selangor, Malaysia

------------------------------------------

Hopefully there's gonna be a positive outcome from this, it has been chains of emails already lol.

Hope so lah , i also got similar reply like this
Each time they say will call me back
BUT NO MISSED CALL / INCOMING CALL AT ALL
and the ticket just close like that

Anybody knows when will Time restock their mesh nodes?
Is it comparable to something like Deco M4?

Previously they have asked WINMTR from my PC to the IP address im having trouble routing with which I have provided them.

So now they want something called "reverse traceroute"

Do you/ any TIME internet experts have any idea what it means?

Here's the original email:

------------------------------------------------------------------------------------------------------------------------------------------------------------

TIME CS via freshdesk.com
2:36 PM (17 minutes ago)
to me

Hi XXXXX,

Thanks for the trace route WinMTR from TIME (My home internet) to Blizzard's oceanic server (IP : 103.4.115.248)

As per update from our upstream partner, please provide the reverse trace route for further investigation to isolate if routing in symmetrically routed.


Thank you.

At your service,

Technical Support
Support Ninja
TIME dotCom
No. 14, Jalan Majistret U1/26
HICOM Glenmarie Industrial Park
40150 Shah Alam, Selangor, Malaysia

------------------------------------------------------------------------------------------------------------------------------------------------------------

reverse traceroute meaning destination to source route

previously you provide traceroute to TIME is source to destination route