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Hi sifus need some help. I am registering for Time Internet 100Mbps with given Huawei Modem+Router HG8145V5.

My unit has an fiber optic termination at the kitchen area and a concealed LAN cable running from kitchen to my living area as shown on my layout. I expect poor coverage on master bedroom. Need advise if I should get a Deco M4 3 pack to place at which locations or should I get a high gain router like Tplink AX73 to place it at living area.

Thanks for helping out.

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Hi, go for Mesh Routers, if budget allows, go for higher end like M9 Plus or AX...

Thanks.

Between 5--15ms.

If I use TPlink AX73 or Asus TUF AX3000 place in my living room, is it advisable as I heard a lot comments have good WiFi coverage. Putting mesh around the house will generate high radiation compared to a single router?

Hi, I submitted upgrading 300mbps via self care portal yesterday. Today I checked again and found my selfcare already show my current package is 300mbps. FYI, my schedule for installation is 28/9/2021. So, I just want double check with you, is this same as those upgrading 300mbps? Before installation on new router, plan already change 300mbps?

2nd, I test speedtest and max speed get is around 200mbps only. So is this normal? My current router still EC230.

Which method that you use for the speed test?
LAN or WiFi?

Both.

For LAN Cable connection should be able to get full 300mbps speed. Have you tried restarting?

Hi, let's not worry too much on this low-level radiation... else, your phones, & even the single router will be a concern.
The master bedroom would have lower speed, if you still prefer single router, go for TUF AX3000 & place it facing the hallway.

Thanks.

Found the problem? Problem from router or time?

Use LAN Cat6 to retest internet speed few times. Download speed around 160-180mbps and upload speed can achieve almost 300mbps. Y like this? Any sifu can advise?

Using existing router EC-230.

**Need helps**

I applied for the 300Mbps plan yesterday. A check just now it seems like they have upgraded it. HOWEVER, the upload speed is not able to hit 300Mbps.
Sometimes I only get a download speed of 50Mbps. It never happens with my 100Mbps plan.
Any idea?

Router: Tplink AX1500 Wi-Fi 6 Router

Any reason why you are testing with a Thai server?

I am in Penang and just ran a test against the Shah Alam Time server.

Time Fibre plan - 500mb
Phone - OnePlus 8T
Router - Asus Zenwifi XT8

(5m from my primary mesh router node)



This post has been edited by kmrdeva: Sep 21 2021, 06:40 PM

Same result even connecting to TiME server or using TIME website to test it.

Tried testing with a wired connection eg PC?

Got called time?

Call time?

same scenario happened to me.

Tested using LAN cable connecting to my laptop. The upload speed gradually reaching 300Mbps toward the end of the testing. Like it is struggling to reach that speed.

All devices with WiFi 6 are NOT ABLE to reach 300Mbps/ ONLY HALF OF IT.

I yet to call TIME as the internet is currently in use for zoom call. Maybe give them a call later.

HI, try changing the speedtest server to TIME Shah Alam or TT Dotcom.

Or you may directly proceed to use speed.time.com.my

Do make sure to perform speedtest under the following criterias.
1) Turn off any background running heavy services>
2) Turn off Internet Security or Antivirus temporary.
3) Stop all other Internet usage while performing speedtest.
4) Test using a good Cat5e or Cat6 network cable.
5) Try different browser & Speedtest server to test.
6) Download Speedtest Desktop Apps to test rather than Browser based.

If problem still persists, then please kindly file a report to 1800 18 1818, will proceed to 2nd level of troubleshooting.

Thanks.




This post has been edited by jjj2: Sep 22 2021, 08:53 AM