Hi guys, i am helping a friend to configure his home network.
From my understanding from reading quite a few pages of this thread we will need to call TIME to change the HG8145V5 to bridgemode so that we can use our TP-Link AX73 to control everything including pppoe dialing.

Generally how long does it take when calling CS to change to bridge mode and how is it done?
Do they need my friend to have a computer connected to the router and they remote to the computer to change the settings?
Or do they send a technician over to set?
Or they just do it through their back end with their tool or what not?

Also is it only during business hour 9am-6pm?
It is a new house and they haven't moved in yet so if my friend needs to be there for this to be done then need to arrange to go over.

Hi, probably, advise to file a report to CS & SI will attend to check on-site ya.

Thanks.

Hi, here are answers to your questions.

Generally how long does it take when calling CS to change to bridge mode and how is it done?
Do they need my friend to have a computer connected to the router and they remote to the computer to change the settings?
Or do they send a technician over to set?
Or they just do it through their back end with their tool or what not?
Depends on cases, they could do it remotely. If not, they will send a tech over to do it.

Also is it only during business hour 9am-6pm?
Yes, usually 10am -- 5pm, if really need to attend on-site.

Thanks.

Can anyone share how to login into the ONU ?
Huawei white colored box.

yet i am here waiting for it to be available to residensi hijauan lumayan. submitted interest but have a feeling the build maybe had agreement with unifi or what so i am suck =(

i was told by the CS that there will be a red card charges of RM80/hr. I would like to make the TIME modem as modem mode, and use my external router to make the PPPOE connection over the modem. in order to save up the fee, should i get a new modem outside?

Yes, for alteration after the Installation there will be a charge. I'm sorry you can't get a new modem (ONT) outside to work with TIME.

Thanks.

not at all. still own the modem from TIME. anyway, i got my line installed, bridge mode all fix and running well. i am happy with TIME right now, especially the customer service much easy to approach, also friendly though.

Glad to hear that.

Which model ?

Hi, are we allowed to change the default DNS in the HG8145V5 setting?

If we are not allowed to change that, I guess the only way is to get a new router and set the original model to bridge mode, if this would be the solution, may I know what router is the best to be used to fully utilize the 500mbps connection?

May I know what's your budget and house size.
We can recommend depending on your needs.

Can TIME perform the installation 1 week earlier before my termination with TM? Does it allow me to change the installation date?

Dear bro

Thanks for your inetrest in Time Fibre , We are Time Fibre Distributor can help you on registeration and arrangement for installation.

Yes We can help to pre book you installation time at the date you prefered.

Of course , resechedue of installation appointment also feasible.

Thanks

Yes of course it can be done, and yes you can change the Installation Date.

How does the TIME ownership transfer work? Does it mean it can be transferred to me even though my place still shows undergoing network upgrade?

Received email notification for Emergency Maintenance Network migration and optimization for MCO capacity management.

Meaning TIME want to throttle the network huh?

TIME's new router, OLT and router all in one

Dear bro

Even u persorm transfer ownership , you still need to wait if your condo is undergone network upgrade

Thanks

It involves the transfer name of ownership either at the same/from different unit.
Sorry you cant perform ownership transfer if it involves a new add-on Installation.

Thanks.