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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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ToGoodToBeGood
post Nov 21 2018, 09:08 PM

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Hmm, if TM at least they able to reroute user network to other path but TIME once down, cannot use at all.
vernon91
post Nov 21 2018, 09:11 PM

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QUOTE(ToGoodToBeGood @ Nov 21 2018, 09:08 PM)
Hmm, if TM at least they able to reroute user network to other path but TIME once down, cannot use at all.
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down and slow is 2 diff thing.

If slow, still can reroute . If down, its not usable
ToGoodToBeGood
post Nov 21 2018, 09:16 PM

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Down = main cable cut

Yes TM reroute due to cable cut and ur packet goes long way to reach ur web server due to that reroute that why its slow.
ToGoodToBeGood
post Nov 21 2018, 09:18 PM

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But not sure, this TIME problem due to cable cut or what. Let just wait and see. I realize that after restart my router, no internet eventually.

Try restart ur router and see.
miyakochan89
post Nov 21 2018, 09:29 PM

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It just came back for me.
But the line seems really bad. Hmm.

This post has been edited by miyakochan89: Nov 21 2018, 09:31 PM
ToGoodToBeGood
post Nov 21 2018, 09:45 PM

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Ok back to online now. Kudos TIME
jjj2
post Nov 21 2018, 09:54 PM

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Hang on guys...we are still on-site.. will check in a short while..
Certain areas are experiencing downtime..
steelv
post Nov 21 2018, 09:55 PM

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Still down here @jalan ipoh KL
jjj2
post Nov 21 2018, 10:19 PM

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QUOTE(steelv @ Nov 21 2018, 09:55 PM)
Still down here @jalan ipoh KL
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Gradually back online..check again in 30mins.

Thanks.
steelv
post Nov 21 2018, 10:26 PM

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QUOTE(jjj2 @ Nov 21 2018, 10:19 PM)
Gradually back online..check again in 30mins.

Thanks.
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back to online thanks.
qintian
post Nov 21 2018, 11:36 PM

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QUOTE(jjj2 @ Nov 21 2018, 02:06 PM)
Which router are you using ?
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HI there, i am using Huawei HG8240H and Dlink DIR850
jjj2
post Nov 22 2018, 12:36 AM

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QUOTE(qintian @ Nov 21 2018, 11:36 PM)
HI there, i am using Huawei HG8240H and Dlink DIR850
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Hi,

Yes lately we notice there are increasing complaints on this issue.

Symptoms Observed :

Power & Globe (Internet) indicator are both green, but unable to browse Internet, it just hangs.
No issue on Huawei HG8240H ONU.

Resolution :

Upgrade the Dlink DIR850L router to latest TIME firmware, v2.08TT .
You can use the easiest auto way to upgrade. If it fails, then you can drop me an email, I will send you the firmware & guideline.
If you feel not confident to do it, you may call 1800 18 1818, and SI will install for you.

Reduce the occurence but we still notice intermitent session hang.

Thanks.

This post has been edited by jjj2: Nov 22 2018, 12:39 AM
CWW88
post Nov 22 2018, 05:21 AM

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QUOTE(CWW88 @ Nov 13 2018, 07:27 PM)
Just saw this thread.

Signed up on Time's website earlier this evening. Installation is next week on 21/11. Anyway to push it earlier?

Thanks for the input.
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I would like to thank Mr Yeap @yeapch01 for assisting me in getting my registration & installation done. Very prompt & reliable service. Two thumbs up! Thanks again Mr Yeap!
stasio
post Nov 22 2018, 08:18 AM

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After small turbulance yesterday ....speed 900/500 ,today back to normal....1000/500...
Anyway, no major problem at all. rclxms.gif

user posted image

This post has been edited by stasio: Nov 22 2018, 08:27 AM
qintian
post Nov 22 2018, 08:45 AM

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QUOTE(jjj2 @ Nov 22 2018, 12:36 AM)
Hi,

Yes lately we notice there are increasing complaints on this issue.

Symptoms Observed :

Power & Globe (Internet) indicator are both green, but unable to browse Internet, it just hangs.
No issue on Huawei HG8240H ONU.

Resolution :

Upgrade the Dlink DIR850L router to latest TIME firmware, v2.08TT .
You can use the easiest auto way to upgrade. If it fails, then you can drop me an email, I will send you the firmware & guideline.
If you feel not confident to do it, you may call 1800 18 1818, and SI will install for you.

Reduce the occurence but we still notice intermitent session hang.

Thanks.
*
Thanks bro for the reply.. can you please send me the firmware & guideline? i have PM you my email address..
Thank you
eas7even
post Nov 22 2018, 09:43 AM

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QUOTE(FusionXY @ Nov 20 2018, 10:45 PM)
This is consider normal.

Thanks.
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thank you bro .
eas7even
post Nov 22 2018, 09:57 AM

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QUOTE(jimbet1337 @ Nov 20 2018, 11:58 PM)
which router do you use?
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netgear xr500
jjj2
post Nov 22 2018, 10:06 AM

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QUOTE(stasio @ Nov 22 2018, 08:18 AM)
After small turbulance yesterday ....speed 900/500 ,today back to normal....1000/500...
Anyway, no major problem at all. rclxms.gif

user posted image
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Awesome speed rclxms.gif
qt2100
post Nov 22 2018, 10:51 AM

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QUOTE(westlife @ Nov 21 2018, 08:39 PM)
So jialat?
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Latency always above 30ms.
Call until the manager also know me de
jjj2
post Nov 22 2018, 10:57 AM

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QUOTE(qintian @ Nov 22 2018, 08:45 AM)
Thanks bro for the reply.. can you please send me the firmware & guideline? i have PM you my email address..
Thank you
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Hi Bro,

D-Link DIR850L firmware sent.

Thanks.
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