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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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Clavie
post Nov 1 2023, 09:47 PM

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Hi! Has anyone experienced connection issue via WiFi from a device to Time's Huawei HG8145X6 router with a sudden "Incorrect Password"?

I reboot it once a week, up to now no issues. And it's not DHCP issue as I tried with setting a device with static IP and there was still the problem reoccurring the next day.
I need to wait several minutes for the connection to resume properly.

user posted image

This post has been edited by Clavie: Nov 1 2023, 09:49 PM
PRSXFENG
post Nov 1 2023, 09:53 PM

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QUOTE(Clavie @ Nov 1 2023, 09:47 PM)
Hi! Has anyone experienced connection issue via WiFi from a device to Time's Huawei HG8145X6 router with a sudden "Incorrect Password"?

I reboot it once a week, up to now no issues. And it's not DHCP issue as I tried with setting a device with static IP and there was still the problem reoccurring the next day.
I need to wait several minutes for the connection to resume properly.

user posted image
*
I use a different phone so I don't get an incorrect password notice but I've faced a similar issue

But I think it's to do with your device leaving the place then coming back quickly

Like if I go down a few floors to grab mail and come back, this happens
I have to change between Private and Real MAC in the WiFi settings of the phone to get it to connect back

My guess is the router never realized your phone disconnected, and when your phone tries to connect again it rejects it

This post has been edited by PRSXFENG: Nov 1 2023, 09:54 PM
jjj2
post Nov 1 2023, 10:06 PM

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QUOTE(Clavie @ Nov 1 2023, 09:47 PM)
Hi! Has anyone experienced connection issue via WiFi from a device to Time's Huawei HG8145X6 router with a sudden "Incorrect Password"?

I reboot it once a week, up to now no issues. And it's not DHCP issue as I tried with setting a device with static IP and there was still the problem reoccurring the next day.
I need to wait several minutes for the connection to resume properly.

user posted image
*
Yes there has been multiple disconnection issues for the Huawei HG8145X6 mesh routers, there is a recent firmware update (V500R022C00SPC265), not 100% sure whether it can address this problem, but you may call up CS to request them send some techs over to diagnose.

Thanks.
darren_yuri
post Nov 2 2023, 02:43 PM

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QUOTE(jjj2 @ Nov 1 2023, 10:06 PM)
Yes there has been multiple disconnection issues for the Huawei HG8145X6 mesh routers, there is a recent firmware update (V500R022C00SPC265), not 100% sure whether it can address this problem, but you may call up CS to request them send some techs over to diagnose.

Thanks.
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May I know how to update the Huawei router?
jjj2
post Nov 2 2023, 03:00 PM

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QUOTE(darren_yuri @ Nov 2 2023, 02:43 PM)
May I know how to update the Huawei router?
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Please call CS to address your problem & when they send Tech over, the Tech will update for you.
I'm sorry we are not allowed to provide the steps & firmware for updating it.
Jeremy_John
post Nov 6 2023, 12:41 AM

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Tiktok, Amazon, Google all started asking me to solve security captcha.

I checked my IP and other previous random IPs in the range of (202.184.x.x - 202.186.x.x) for blacklist and they are all listed.

https://mxtoolbox.com/SuperTool.aspx?action=blacklist

https://www.spamrats.com/lookup.php
In spamrats it says "RATS-NoPtr - On the list. Worst Offender Alert."
QUOTE
Alert: Your IP is part of a network listed as a Worst Offender
This is a Worst Offender Alert and this means that not only this IP address, but the whole class 'C' is also on the indicated SpamRATS List. Usually this means the whole range has the same issue of naming conventions or no reverse DNS AND that many IP's from this Class C have been used in Spam Attacks, Dictionary attacks or other forms of attacks, as detected by Mail Servers in the Data Collection Grid. You will NOT be able to use the removal form to remove your IP Addresses. If you have recently been assigned the IP Addresses, or have changed what these IP Addresses are used for, you can use the contact form and ask for a reclassification, but you will have to provide full disclosure, including whois for the ip addresses, your affiliation with the company that owns them, and a description of what the IP's were previously used for, and what they will be used for, in order for a Spam Auditor to consider reclassification. Remember, the majority of the IP's in this space WERE detected as being involved in some form of attack or abusive behaviour, so you had better have a good reason to ask for removal, and you need to own or control the IP addresses, as evidenced by ARIN whois.

Can someone else also double check with their ipv4?

Correct me if I'm from but from what I understand and assume some of the time IP ranges got blacklisted because of some users sending spam emails/etc.. and because of that the security captchas are appearing? Also why don't time just block outgoing emails like unifi to prevent this?

This post has been edited by Jeremy_John: Nov 6 2023, 12:42 AM
jjj2
post Nov 6 2023, 02:14 AM

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QUOTE(Jeremy_John @ Nov 6 2023, 12:41 AM)
Tiktok, Amazon, Google all started asking me to solve security captcha.

I checked my IP and other previous random  IPs in the range of (202.184.x.x - 202.186.x.x) for blacklist and they are all listed.

https://mxtoolbox.com/SuperTool.aspx?action=blacklist

https://www.spamrats.com/lookup.php
In spamrats it says "RATS-NoPtr - On the list. Worst Offender Alert."

Can someone else also double check with their ipv4?

Correct me if I'm from but from what I understand and assume some of the time IP ranges got blacklisted because of some users sending spam emails/etc.. and because of that the security captchas are appearing? Also why don't time just block outgoing emails like unifi to prevent this?
*
161.142.x.x range still ok
tangenx
post Nov 6 2023, 01:37 PM

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I would like to seek help to setup Asus RT-AX4200 on my Time 500Mbps. Can gurus guide me?

FusionXY
post Nov 6 2023, 03:52 PM

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QUOTE(tangenx @ Nov 6 2023, 01:37 PM)
I would like to seek help to setup Asus RT-AX4200 on my Time 500Mbps. Can gurus guide me?
*
Now you are using which type of modem+router setup?
Is it the 2 in 1 one? Or separate ONU and Router one?
Nagashiro
post Nov 6 2023, 05:24 PM

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I know this may be answered.

If I plan to cancel my UniFi and switched to Time. How can I keep my current landline number ?

My parents still need it.

thanks !
PRSXFENG
post Nov 6 2023, 05:43 PM

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QUOTE(Nagashiro @ Nov 6 2023, 05:24 PM)
I know this may be answered.

If I plan to cancel my UniFi and switched to Time. How can I keep my current landline number ?

My parents still need it.

thanks !
*
Unable to
TM does not allow landline number porting
PRSXFENG
post Nov 6 2023, 05:50 PM

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QUOTE(Jeremy_John @ Nov 6 2023, 12:41 AM)
Tiktok, Amazon, Google all started asking me to solve security captcha.

I checked my IP and other previous random  IPs in the range of (202.184.x.x - 202.186.x.x) for blacklist and they are all listed.

https://mxtoolbox.com/SuperTool.aspx?action=blacklist

https://www.spamrats.com/lookup.php
In spamrats it says "RATS-NoPtr - On the list. Worst Offender Alert."

Can someone else also double check with their ipv4?

Correct me if I'm from but from what I understand and assume some of the time IP ranges got blacklisted because of some users sending spam emails/etc.. and because of that the security captchas are appearing? Also why don't time just block outgoing emails like unifi to prevent this?
*
Being on this list does NOT affect casual browsing
This is for mail servers, sending emails directly out onto the internet
If you're sending with Gmail/outlook/yahoo, you are not affected

It's likely that you are using a Private IP shared with other people that are unfortunately doing abusive things, or just got one that was used by an abusive user previously

Just give the router a reboot and hopefully you'll land on a better IP
Nagashiro
post Nov 6 2023, 06:00 PM

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QUOTE(PRSXFENG @ Nov 6 2023, 05:43 PM)
Unable to
TM does not allow landline number porting
*
Thanks ! Any idea how much to pay if I want to keep the line.


PRSXFENG
post Nov 6 2023, 07:07 PM

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QUOTE(Nagashiro @ Nov 6 2023, 06:00 PM)
Thanks !  Any idea how much to pay if I want to keep the line.
*
Dropping down to good old fashion just landline plan would probably cost around RM30? Can't exactly remember
There's also a prepaid option
tangenx
post Nov 8 2023, 05:38 AM

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QUOTE(FusionXY @ Nov 6 2023, 03:52 PM)
Now you are using which type of modem+router setup?
Is it the 2 in 1 one? Or separate ONU and Router one?
*
Its the 2 in 1 Huawei HG8145X6
Hummingbird
post Nov 10 2023, 09:39 PM

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So just to check, there is no free speed upgrade or price revision from Time Dotcom?
ChenKaiWen
post Nov 10 2023, 09:44 PM

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QUOTE(Hummingbird @ Nov 10 2023, 09:39 PM)
So just to check, there is no free speed upgrade or price revision from Time Dotcom?
*
Not yet. Somebody said 15 Nov because of the FAQ from the current RM99 for 6 months promo
ckh83
post Nov 11 2023, 11:39 AM

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Anyone one having frequent dc issue for Huawei WA8021V5? Need to restart or reconnect to get it work again. Main unit is no dc.
If would to resolve this. What is the recommend solution beside below?
1. Remian main unit and buy another HG8145X6 unit as meah instead of WA8021V5
2. Change main unit HG8145X6 to bridge mode, pppoe with xiaomi mesh or deco mesh

This post has been edited by ckh83: Nov 11 2023, 07:04 PM
jjj2
post Nov 12 2023, 01:08 AM

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QUOTE(ckh83 @ Nov 11 2023, 11:39 AM)
Anyone one having frequent dc issue for Huawei WA8021V5? Need to restart or reconnect to get it work again. Main unit is no dc.
If would to resolve this. What is the recommend solution beside below?
1. Remian main unit and buy another HG8145X6 unit as meah instead of WA8021V5
Not recommended as well as the X6 is also performing below average.
2. Change main unit HG8145X6 to bridge mode, pppoe with xiaomi mesh or deco mesh
Preferable, get a Deco Mesh like XE75 if that is within your budget.
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x-1o8-x
post Nov 15 2023, 12:32 AM

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user posted image

I got this when I enter self plan, but why is this showing like the router is free when you will be getting this + 2 mesh nodes when you subscribe to a new plan?

user posted image

what's the incentive here to upgrade from existing plan instead of just subscribing to a new line?

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