Hi, you need to call Astro IPTV hotline 0395431543

Usually this problem happens when the router auto reset to default pppoe credential.

- why/how would the router auto reset? some bug or random thing happend?
- default to pppoe credential means what? i checked in the router, still using my username etc
- so the issue likely on my side rather than on time/astro's side?
- any idea how to fix or troubleshoot further

thx

Hi guys,

Just got my TIME broadband installed.

They gave me 2in1 Huawei HG8145V5.
I got TP-Link AX20 for router, when I connect LAN1 to WAN, AX20 automatically can online.

No need to call customer service or, login or setting at both device.

I then proceed to login HG8145V5 and disable its wireless.

Am I doing okay now? Or it is totally different thing?
Better call customer service request bridge mode etc?

Thank you in advance, your advice is very much appreciated.

While yes, this does make it able to get online, you are creating a Double NAT situation

It is still recommended to change to bridge mode

Or use the AX20 in AP mode and not router and place it further and nearer to other users.

So, I just call TIME

Request HG8145V5 bridge mode > AX20 internet connection change to PPPOE > Enter ID and password

Then it is done right? Nothing to do at HG8145V5. Thank you


Do you know if HG8145V5 is better or AX20, in term of speed, connecting multiple devices, etc.
Random speed comparison AX20 seems better in the beginning but result don't vary much. Thank you

If the speed from Time is a 100Mbps service, it does not matters. The Huawei HG8145V5 is fast enough often download speed exceeded 100Mbps even with Time's speed throttling.
I think even 500Mbps service do not matters too.

This post has been edited by eauyong: Jul 15 2023, 11:21 PM

I just move to a new condo with TIME. The problem is, with Huawei HG8145V5, my bedroom has terrible wifi signal. The rest of the house is fine.

If I am going to buy TP Link Archer AX-55, will it improve the wifi signal? And do I need to set my HG8145V5 as bridge mode and AX-55 as WiFi router?

This post has been edited by RushArt: Jul 20 2023, 06:33 PM

For sure if compare to V5, it will be a lot better. Set your V5 to be in ONU mode, then let your Asus router performs the rest.

Thanks for the reply. How do I set V5 to be ONU? Do I need to call customer service or I can set it in V5 itself?

It's better for you to call CS.

I received Time advertisement in mail today. Checked with website and all taman around mine are also covered. Finally after 10+ years lol.

There were some work a few weeks ago, digging up the road to put some pipes. Not sure if it's time or something else. I looked around but I don't see any FDP.

Any clue to find where it is?

Just got 500Mbps installed in my condo today. Latency for upstairs is quite high and I'm thinking of adding another node to pair with the two HG8145X6 they gave. Are there any recommended ones to get?

Just want to give an update here, TP-Link AX55 is amazing. Very strong signal even in my original deadspot using TIME given router. And yes, updating to bridge mode is as easy as chatting with TIME customer service.

Thank you so much for the help!

I kept the Huawei fibre modem from previous condo, now new condo TIME using HG8145X6. Just to check, can I use back the old huawei fibre modem to enable to use my TP-Link AX73 or really need to call CS to change HG8145X6 as bridge mode?

Probably the 2nd one, since the old modem has its own settings/id/details that would not be the same
Could you possibly change the details to match? Probably if the credentials were known

But just call CS to change the mode of the HG8145X6

Hi, you cant simply change the ONU as it needs to be authenticated with the OLT.
It's better for you to call CS to request them change the X6 to bridge mode, else if you mess up, they will charge you for reconfiguration.

hi i plan to upgrade the default time router X6 to archer axe75. is this consider worth the upgrade in terms of 6e and better signal coverage/performance? do recommend me if there is better option out there

jjj2

Is TIME now expanding to landed homes in Perak?