Hi all,

It’s probably a simple (prolly dumb too) query for you folks but it’s something I’m unsure on how to proceed

I’ve a DLink DIR882 in its standard setup and settings unchanged from day one. EVERYTHING (including a ROKU) within range connects and runs seamlessly. Recently, I got myself a FireStick. It connects okay to it wirelessly and the front page loads accordingly. However its content (movies, channels) takes forever to load, to the point that it timed out everytime.

The FireStick when connected to UNIFI / MAXIS, operates normally.

Is it due to a certain default setting with regards to the TIME router?
Thank you in advance for helping out…

There is a bug/issue with TIME that some sites hosted on Amazon doesnt load
try if androidpolice.com loads

try rebooting the router multiple times until the site above loads

This post has been edited by PRSXFENG: Jul 29 2023, 04:44 PM

Yes, but still very limited coverage, u can check out the website.

Can you try to change both Primary & Secondary DNS to Google's or others like Cloudflare.

For sure better than the given X6.

Thank you very much . Will try as advised above

Finally received the RM100 Shopee Voucher today on the last day lol

But it came as 2x RM50 vouchers, ok but that means I need to make 2 transactions lol

Also the vouchers will only be valid tomorrow on 1st August until 31/1/2024

Hello, once TIME is done installing the fibre at the drain, I'll be able to set an appointment. In the meantime, does TIME installer offer services to help install/run additional LAN cable for own Access Point?

You can liaise with them with a fee but advisable to engage professional network/infra contractor to do that if your requirement is more complex & you expect more professional results.

Thanks.

Hi, I've just installed TIME. And I'm used to changed the LAN IP address to another set. But it seems like it has some problem with this round. After updated, I couldn't login to the router by using the new gateway IP address nor the default gateway IP address. Would like to know from sifus here where is there anything I could do? Thanks.

[Update] I've tried accessing it again using another notebook and it was successful this time. I think my another notebook is blocking the access.

This post has been edited by kenzio: Aug 2 2023, 02:41 PM

Hopefully by Sep 2023, we get cheaper TIME Braodband too..

Been having some issues with my mesh network recently. For some reason my node upstairs stops working and my devices can't switch to it anymore. WLAN light is also turned off. Tried re-pairing and all that but no luck so I had a Time technician to come look at it but even he hasn't met an issue like this before. Ended up switching the main router for a new one but now the issue is back.

I logged into the router dashboard and noticed that on the Home Network information page that the node upstairs was offline, Offline AP. Offline time was exactly the same time it stopped working too. I noticed the same thing the first time I logged in to check before the new main router was swapped.

Anyone ever encountered this issue before?

This post has been edited by x3iQuanta: Aug 3 2023, 05:36 AM

Did u guys get the free first month promo?

Do double check ur bills, myself and my friend got billed for the first full calendar month, even though its suppose to be free

This post has been edited by LA773: Aug 4 2023, 01:07 PM

My first month bill did get the promo credited but had a weird pro-rated period causing a ~RM25 bill

Yea, first month pro rated.. No promo

Btw, do u know if TIME is charging us beginning of the month or end if the month, i got bit confused when the chat live guy told me that we are charged at beginning of month, like prepaid

there's a billing date assign to your account when you schedule your installation date

Yea, im aware of the billing cycle date


Just wana clarify, lets say install on 10th, billing on 25th

So, the first bill will charge pro rated 10-25th/30days
But will it come also with the next month bill meaning subsequent full month bill as well? Meaning pay ahead for coming month also?

Means 15days + 30days bill

This post has been edited by LA773: Aug 4 2023, 01:24 PM

that's right.... it's paid 1 month in advanced

Ok.. Thanks bro

That was the simple question i asked their live chat customer service
Is payment upfront in advance? , she couldn't answer directly.. And just keep saying refer ro bill statement.. Haizzz