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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!
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giggs_509
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Nov 1 2018, 07:19 PM
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QUOTE(alfredhow78 @ Nov 1 2018, 07:16 PM) Wow. Almost reaches the full speed... I think 500+ mbps is the bottleneck already? Maybe. Few weeks back only manage max around 380Mbps. Since 30/10 quite consistent above 430Mbps. Not sure if it got to do with TM improving the turbo stability
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chaos32
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Nov 1 2018, 08:15 PM
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QUOTE(kazarboys @ Nov 1 2018, 12:03 PM) Sad no response after submit to Mcmc for a week. Guess no choice have to go tm point to downgrade to rm79 My MCMC complaint was logged on 20/10/18...nothing so far too.
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enduser
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Nov 1 2018, 09:05 PM
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QUOTE(chaos32 @ Nov 1 2018, 08:15 PM) My MCMC complaint was logged on 20/10/18...nothing so far too.  Dont stop open new complain. Every week lodged new complain at mcmc
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imalmighty
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Nov 1 2018, 09:12 PM
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QUOTE(winyap991 @ Nov 1 2018, 09:01 PM) Spot on
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chaos32
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Nov 1 2018, 09:30 PM
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QUOTE(enduser @ Nov 1 2018, 09:05 PM) Dont stop open new complain. Every week lodged new complain at mcmc  You can continuedly make new complains one after the other?
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AVFAN
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Nov 1 2018, 09:37 PM
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QUOTE(winyap991 @ Nov 1 2018, 09:01 PM) must highlight below. it is so shameful that such a big co. have no idea how to deal with something like that. must be "nice" to work in a telecommunications co. where nobody seems to be able to or want to communicate. QUOTE To a lot of casual internet users — small household users who didn’t download massive multi-gig files on a daily basis — 100Mbps is more than enough for their needs. So, it didn’t make sense for them to continue paying the old exorbitant fee even if they got a speed upgrade to 500Mbps or 800Mbps, because that was speed that they simply didn’t need. Unfortunately for them, there simply isn’t an option to downgrade their plan to the new RM129/month one short of re-signing a 24-month contract.
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Honestly, as a Unifi subscriber, I’m incredibly frustrated. I’m frustrated at the lack of information that was communicated to me. I’m frustrated at the fact that my current router isn’t capable of supporting the new speeds, and I don’t have an easy way to get an upgrade through Unifi (nor do I have any suggestions on router models). But most of all, I’m pissed at the fact that all of these issues were easily avoidable if Unifi had a better plan going into this.
Unifi, you’re the country’s largest fibre broadband provider, and you were also the first to introduce these brand new speeds that lowered price-per-Mbps to a figure we haven’t seen before. And, you’re also the ISP most of us are on. So, why does it seem like you’re the fibre provider that went into this new age with the least amount of preparation?
I’m highlighting this not only as a writer from SoyaCincau, but also as an exasperated Unifi subscriber. For a telecommunication company, it baffles me that — in hindsight — communication was Unifi’s biggest problem.
This post has been edited by AVFAN: Nov 1 2018, 09:40 PM
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solarmystic
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Nov 1 2018, 09:44 PM
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Getting Started

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QUOTE(winyap991 @ Nov 1 2018, 09:01 PM) Great article. 100Mbps is stupidly fast for most people already, even if you need to download multiple GB files. The ability to download 40+ GB and upload 20+ GB per hour is no joke. In one day you can nearly grab 1TB off the net. How many people have multiple TB arrays that need to be continuously filled everyday?
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vez
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Nov 1 2018, 09:53 PM
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QUOTE(solarmystic @ Nov 1 2018, 09:44 PM) Great article. 100Mbps is stupidly fast for most people already, even if you need to download multiple GB files. The ability to download 40+ GB and upload 20+ GB per hour is no joke. In one day you can nearly grab 1TB off the net. How many people have multiple TB arrays that need to be continuously filled everyday? hdd also spoil faster if everyday 1TB lol... SSD have TBW life span and HDD read/write spinning also....
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JohnLai
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Nov 1 2018, 10:19 PM
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QUOTE(vez @ Nov 1 2018, 09:53 PM) hdd also spoil faster if everyday 1TB lol... SSD have TBW life span and HDD read/write spinning also.... Still got that weird slow down with your unifi speed on Asus router?
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paradiseisland8
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Nov 1 2018, 10:21 PM
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Getting Started

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QUOTE(alfredhow78 @ Nov 1 2018, 07:16 PM) Wow. Almost reaches the full speed... I think 500+ mbps is the bottleneck already? mate 20Pro can reach 800mbps maybe? Regular is 2x2 antenna right?
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wanttobuylaptop
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Nov 1 2018, 10:30 PM
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made a report on 15/10 to MCMC about my turbo and upgrade status and two emails a week apart requesting update, now only TM gimme this email » Click to show Spoiler - click again to hide... « Dear Valued Customer,
Thank you for writing to Telekom Malaysia Berhad . Your feedback is valuable to us in our continuous effort to deliver an enhanced service experience to you.
Please be informed that we will investigate the matter and you will be notified of the progress within 24 hours of receiving this acknowledgement email.
Kindly note that your report reference ID is added in subject line.
If you do not hear from us or should you need for further enquiries or feedback,chat with us at unifi.com.my for fast and reliable online assistance. Alternatively,you may tweet us at @helpmeunifi,leave your comments at fb.com/weareunifi or enjoy self-service assistance through TM Self Help website at unifi.com.my/selfhelp
Thank you.
TELEKOM MALAYSIA BERHAD Please do not reply to this email message as this is an automated reply.
think they will reply tomorrow about sorry the turbo is by phrase bla bla bla?
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wanttobuylaptop
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Nov 1 2018, 10:35 PM
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QUOTE(nChen @ Nov 1 2018, 10:32 PM) early morning, status PONR.
around 9.30pm to 10pm, status completed.
my order submitted on 28 but was canceled, what the hell is happening?
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nChen
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Nov 1 2018, 10:42 PM
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Getting Started

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QUOTE(wanttobuylaptop @ Nov 1 2018, 10:35 PM) my order submitted on 28 but was canceled, what the hell is happening? maybe they're still testing your connection, there was a guy here got his order cancelled multiple times before he got turboed.
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JadenFongV
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Nov 1 2018, 10:48 PM
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Getting Started

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Hi all, my Unifi just installed yesterday, which giving me this 2 modem and 1 cordless phone, how can i login setting to change wifi name and password? Tried login 192.168.0.1 but i don't have any password.. Thanks alot alot
sorry if neck ache This post has been edited by JadenFongV: Nov 1 2018, 10:49 PM
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Ben Ling
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Nov 1 2018, 10:50 PM
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QUOTE(JadenFongV @ Nov 1 2018, 10:48 PM) Hi all, my Unifi just installed yesterday, which giving me this 2 modem and 1 cordless phone, how can i login setting to change wifi name and password? Tried login 192.168.0.1 but i don't have any password.. Thanks alot alot
sorry if neck ache  192.168.0.1 , this site username and password normally is both " admin " . or you see the router if there is a sticker writing the username and password
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iamwatchingYou
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Nov 1 2018, 10:56 PM
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New Member
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QUOTE(JadenFongV @ Nov 1 2018, 10:48 PM) Hi all, my Unifi just installed yesterday, which giving me this 2 modem and 1 cordless phone, how can i login setting to change wifi name and password? Tried login 192.168.0.1 but i don't have any password.. Thanks alot alot
sorry if neck ache  Look below the router...got username and password there.
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TSSilentVampire
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Nov 1 2018, 10:56 PM
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QUOTE(JadenFongV @ Nov 1 2018, 10:48 PM) Hi all, my Unifi just installed yesterday, which giving me this 2 modem and 1 cordless phone, how can i login setting to change wifi name and password? Tried login 192.168.0.1 but i don't have any password.. Thanks alot alot
sorry if neck ache  There is no ‘modem’. Read 1st page, 1st post, green text, to know more about what you are getting as well as other general info. Good luck.
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JohnLai
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Nov 1 2018, 11:05 PM
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QUOTE(SilentVampire @ Nov 1 2018, 10:56 PM) There is no ‘modem’. Read 1st page, 1st post, green text, to know more about what you are getting as well as other general info. Good luck. Optical Network Unit is a modem......
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