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Credit Cards Maybankard 2 Gold & Platinum Cards V20, 5% M2 Amex on weekend spending (NOT ALL)

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charlesj
post Oct 17 2018, 05:39 PM

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QUOTE(jhleo1 @ Oct 17 2018, 04:30 PM)
Tried to use Maybank Amex card to register Netflix but error showed "The Card Security Code that you entered does not appear to be valid. Please enter the 3 or 4 digit Card Security Code printed on your credit card."

Tried my wife Amex also same. Called Maybank but can't really help. Msg n chatted with Netflix, same can't really helped. Really give up. I used on 11street but no issue.
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Two weeks ago, I used my MBB CC on a foreign website, but not managed to proceed.
Tried 2-3 times, then switched into paypal.
Few minutes later, CS called up and asked whether I tried to use my CC for the transaction.
They are worried of fraud and I asked him how to proceed in the future when facing such issue (without going via paypal).
He told me to call CS and they will do something (I guess temporary open the gate).

Nevertheless, I don't think these are identical cases as I believe you are going via Netflix Msia and paying in RM.
Also Netflix is very common nowadays, bank should not have blocked the transaction.
jhleo1
post Oct 17 2018, 05:54 PM

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Called Maybank CC Center for 3rd time. The officer checked thru whole system no blocking or whichever. Therefore, no point to use Amex at the moment since Netflix may have problem to register the Amex.

QUOTE(charlesj @ Oct 17 2018, 05:39 PM)
Two weeks ago, I used my MBB CC on a foreign website, but not managed to proceed.
Tried 2-3 times, then switched into paypal.
Few minutes later, CS called up and asked whether I tried to use my CC for the transaction.
They are worried of fraud and I asked him how to proceed in the future when facing such issue (without going via paypal).
He told me to call CS and they will do something (I guess temporary open the gate).

Nevertheless, I don't think these are identical cases as I believe you are going via Netflix Msia and paying in RM.
Also Netflix is very common nowadays, bank should not have blocked the transaction.
*
PsychoJoe
post Oct 17 2018, 07:13 PM

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QUOTE(charlesj @ Oct 17 2018, 05:39 PM)
Two weeks ago, I used my MBB CC on a foreign website, but not managed to proceed.
Tried 2-3 times, then switched into paypal.
Few minutes later, CS called up and asked whether I tried to use my CC for the transaction.
They are worried of fraud and I asked him how to proceed in the future when facing such issue (without going via paypal).
He told me to call CS and they will do something (I guess temporary open the gate).

Nevertheless, I don't think these are identical cases as I believe you are going via Netflix Msia and paying in RM.
Also Netflix is very common nowadays, bank should not have blocked the transaction.
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This sort of issues is why I stopped using MBB cards for online transactions on international sites like Amazon etc.
Life is easier if I just use other banks' cards.
beLIEve
post Oct 17 2018, 08:21 PM

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QUOTE(jhleo1 @ Oct 17 2018, 05:54 PM)
Called Maybank CC Center for 3rd time. The officer checked thru whole system no blocking or whichever. Therefore, no point to use Amex at the moment since Netflix may have problem to register the Amex.
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QUOTE(PsychoJoe @ Oct 17 2018, 07:13 PM)
This sort of issues is why I stopped using MBB cards for online transactions on international sites like Amazon etc.
Life is easier if I just use other banks' cards.
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https://forum.lowyat.net/index.php?showtopi...post&p=78173032

QUOTE
So far, only confirmed 2 cards that are working.

PBB and MBB.

My CIMB, Amex and UOB all declined  tongue.gif
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QUOTE
But if I do switch to US via Vpn, the same credit card goes through for Netflix.
Weird indeed.
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This post has been edited by beLIEve: Oct 17 2018, 08:22 PM
adrianteddy
post Oct 18 2018, 09:19 AM

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Got charged rm25 x 2. Anyway for MBB to waived the rm25 charge on at least one card?
fruitie
post Oct 18 2018, 09:24 AM

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QUOTE(adrianteddy @ Oct 18 2018, 09:19 AM)
Got charged rm25 x 2. Anyway for MBB to waived the rm25 charge on at least one card?
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Call to cancel the Visa/MC of M2Cards, save 1xRM 25 SST.
Tell CS, reason: SST.
kenloh7
post Oct 18 2018, 09:24 AM

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-edited-

Found the answer

This post has been edited by kenloh7: Oct 18 2018, 10:27 AM
beLIEve
post Oct 18 2018, 10:32 AM

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QUOTE(burgerRamli @ Oct 18 2018, 10:07 AM)
If already have Maybank CC then can't get this juicer anymore.

Actually the normal and Platinum American Express is same right? No different right?
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#define normal ?

https://www.maybank2u.com.my/mbb_info/m2u/p...sonal/CRD-Cards is different loh.

If Gold vs Platinum, platinum has travel insurance.
fruitie
post Oct 18 2018, 10:47 AM

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QUOTE(burgerRamli @ Oct 18 2018, 10:39 AM)
Sorry, i meant Maybankard Amex Gold got different with Platinum?

Is travel insurance really important? Other than travel insurance seems like nothing different.
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Travel insurance is not important for me because it is not comprehensive and I always purchase my own insurance.
The shared hotline Plat/VS is a great addition to Plat card, can bypass all the selections and reach CS directly.
leootan
post Oct 18 2018, 10:49 AM

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QUOTE(burgerRamli @ Oct 18 2018, 10:39 AM)
Sorry, i meant Maybankard Amex Gold got different with Platinum?

Is travel insurance really important? Other than travel insurance seems like nothing different.
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Call line is different. You will have dedicated call line to customer service if you are using platinum or VS as bith of then share the same line. Much convenient and fast compare to gold call line.

Dont treat like the travel insurance is important or not ( it is important though, but not this complementary type), treat this travel insurance free from platinum card as bonus.

Other thing might be credit limit? Much higher credit limit.
qu3vax
post Oct 18 2018, 11:15 AM

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wow, cancellation of card is fast and easy.
call up to cancel my m2c mastercard, no cancellation questions/reason asked, verified and proceeded straight away.
cybpsych
post Oct 18 2018, 11:19 AM

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QUOTE(qu3vax @ Oct 18 2018, 11:15 AM)
wow, cancellation of card is fast and easy.
call up to cancel my m2c mastercard, no cancellation questions/reason asked, verified and proceeded straight away.
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mbb dont do retention anyway, better they cut straight away than keep waiting for them to call back biggrin.gif
syaaron
post Oct 18 2018, 11:24 AM

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Regarding the phone call , wondering why for outside malaysia it is using the number +603 while 24-hour service using the 1800 / 1300 ?
isn't +603 use in Malaysia ? sweat.gif
fruitie
post Oct 18 2018, 11:30 AM

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QUOTE(syaaron @ Oct 18 2018, 11:24 AM)
Regarding the phone call , wondering why for outside malaysia it is using the number +603 while 24-hour service using the 1800 / 1300 ?
isn't +603 use in Malaysia ? sweat.gif
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How do you call 1800/1300 from overseas? sweat.gif
Anyway, both no. are the same just different gateway. You can also call +603 while you are in Malaysia.
cybpsych
post Oct 18 2018, 11:32 AM

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QUOTE(syaaron @ Oct 18 2018, 11:24 AM)
Regarding the phone call , wondering why for outside malaysia it is using the number +603 while 24-hour service using the 1800 / 1300 ?
isn't +603 use in Malaysia ? sweat.gif
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there's a reason why overseas to call the +603 fixed dialing, right? laugh.gif

1800/1300 routing is for local only, definitely not accessible/no connectivity to outside.
qu3vax
post Oct 18 2018, 11:34 AM

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1800/1300 need to pay, +603 no need pay... for those who have unlimited call. so i call +603 everytime
fruitie
post Oct 18 2018, 11:36 AM

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QUOTE(qu3vax @ Oct 18 2018, 11:34 AM)
1800/1300 need to pay, +603 no need pay... for those who have unlimited call. so i call +603 everytime
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Yes, that's the purpose while people call +603 even in Malaysia. biggrin.gif
I think 1800 is free but not 1300, I could be wrong. Regardless, if unlimited calls, use +603.
ClarenceT
post Oct 18 2018, 11:36 AM

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QUOTE(qu3vax @ Oct 18 2018, 11:34 AM)
1800/1300 need to pay, +603 no need pay... for those who have unlimited call. so i call +603 everytime
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1800 is free.
cybpsych
post Oct 18 2018, 11:43 AM

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QUOTE(burgerRamli @ Oct 18 2018, 11:36 AM)
Thank you so much for the clarification. I had actually decided to cancel off my gold visa. Now thinking about wanna upgrade my Amex to platinum or not.
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just upgrade la, if you're eligible.

no harm doing so.
beLIEve
post Oct 18 2018, 11:48 AM

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QUOTE(ClarenceT @ Oct 18 2018, 11:36 AM)
1800 is free.
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ehh you mean even from mobile? I think I got charged the last time I called from mobile. Only 0xx free.
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