Oct 17 2018, 07:13 PM
QUOTE(charlesj @ Oct 17 2018, 05:39 PM)
Two weeks ago, I used my MBB CC on a foreign website, but not managed to proceed.
Tried 2-3 times, then switched into paypal.
Few minutes later, CS called up and asked whether I tried to use my CC for the transaction.
They are worried of fraud and I asked him how to proceed in the future when facing such issue (without going via paypal).
He told me to call CS and they will do something (I guess temporary open the gate).
Nevertheless, I don't think these are identical cases as I believe you are going via Netflix Msia and paying in RM.
Also Netflix is very common nowadays, bank should not have blocked the transaction.
This sort of issues is why I stopped using MBB cards for online transactions on international sites like Amazon etc. Tried 2-3 times, then switched into paypal.
Few minutes later, CS called up and asked whether I tried to use my CC for the transaction.
They are worried of fraud and I asked him how to proceed in the future when facing such issue (without going via paypal).
He told me to call CS and they will do something (I guess temporary open the gate).
Nevertheless, I don't think these are identical cases as I believe you are going via Netflix Msia and paying in RM.
Also Netflix is very common nowadays, bank should not have blocked the transaction.
Life is easier if I just use other banks' cards.
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