if card approved after 1 September, before activation call up and cancel the Quantum Visa, see whether need to clear the SST charges first before can cancel or don't need.

I got rejected also even got Car Loan. Get the car loan and the officer help me apply CC. Rejected also~~~ Happyy
I tot got Car loan and easy to get approval for cc application.
But the answer is NO!!!!
They lost one of the customers. I dont want apply anymore. Really poor customer service compared to Maybank. Their internet banking is 1990year one. Really poor.

After 5yrs finish my car loan and I will not choose PBB anymore seriously.

This post has been edited by jiaen0509: Aug 25 2018, 09:41 PM

cant agree more on the internet banking and CS side haha. Their internet banking seems so ancient in term of design / functionality lol. Need pay own card also need click here and thr then only can be done.

The CS so far is the worst among the 1 i encounter(MBB, HLB, CIMB).You call them to request 1 form at 9am, then u will get the form at 9pm

using this site ? https://card.sbux.com.my

ok added, i would think the first time you signed up considered online and subsequently since is through autodebit so no cashback

This post has been edited by DarReNz: Aug 25 2018, 11:24 PM

Tng App considered online right?
They use ipay88 payment processor!

Noted.Thanks!

Yes

Guys, i have a question. I’ve received 2 cc from pb although only apply 1 card. Can i cancel the other one since sst will apply and this will be costly to maintain

I believe you are saying about Quantum Master and Quantum VISA?

If yes, then you may cancel one of the card by calling customer service

I don't apply car loan in Pb.. Their interest rate crazy one..
Some-more need to see what car model you want to loan.. If it's local car, they don't want do the loan with yours one.
Quite realistic this bank..

For me, their customer service is quite efficiency than others. But sometimes depend your "amount" inside or you spend how much. If you balance quite a lot, they serve you as king or queen..

Typically macam Singapore style one..

At least they reply you within a day.. You never see before like AM.. Today request, after 2 weeks then reply you.

I took their Hire Purchase because PBB is the first one to contact me. Called me on 4pm and approved SMS on 6pm(So surprise and efficient).
Firstly I tot got the loan with them will easily to get the credit card(saw many ppl said they offer cc to them when sign the agreement).
They help me apply too, but not successful

After that I only realize how poor their service is;
1. e-Banking even worse than Bank Islam(sorry to say )
2. Customer service not line Maybank, everything can be done by call. I can say that they even dont have HQ contact, when call hotline, ask to refer branch?? Then you better close your hotline number.
3. Hire Purchase hotline cannot call. If you lucky got connected, but no one pick up hahahahahaha
4. Ask for Standing instruction for Hire Purchase payment. Due date is 11 every month, but until 11.50pm on 11st of the month still have not deduct. Refer to the Branch, they also dont know. Ask to wait on 12. I dont want their stupid system affected my credit score btw so I manually pay it~

So I still dont know why PBB dont want approve CC application.

Despite all those shortfalls, they're still strongest (not the largest) bank in Malaysia.
Check the share price!

Now, this makes sense!

although PBE have lousy online banking.. but for me.. customer service is efficient and my branch definitely serves me well.. thumbs up !

Agree. Their branch and their terminal also isnthe best compare to others big bank. They got plenty atm and cdm at branch and usually their counter also very fast compare to big bank.


And yes, their cc is the hardest to apply. Two time apply with same salary credit to pbb and yet to get declined 😂😂😂

After all hassle.. did u get it approved in the end? maybe u can try to appeal at ur own branch?

I just realised that pb cc dont label any of their cards.. it just had numbers only... i have infinite, visa signature, qmc, qmv plat.. but they dont label words on it like other banks..

after years only i realised.. i guess im old liao...


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Yes. In fact I have just called to cancel the Visa and maintain the Quantum Master.

Cancelled Maybank Ikhwan last week as well. Both banks also did not try to make offer to retain. I guess they see I still have cards with them and just didn't bother

You can name your cc by adding to favourite card

receive sms last friday my quantum has been approved
still thinking which promo item to get barry smith or shopee

Appeal at branch eh? first time I heard can appeal at home branch. Noted will do for next salary .Thank you