QUOTE(jfleong @ Sep 23 2018, 01:59 PM)
Cann I check the MCC code by calling them ? If so , which number ? AFAIK Public Bank is the only bank with different numbers for different departments
In the IVR, there's an option to select for MCC checking.Credit Cards Public Bank Credit Cards V4, PB Visa Sig 6% & Quantum 5% Cash Back
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Sep 23 2018, 02:39 PM
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All Stars
52,874 posts Joined: Jan 2003 |
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Sep 23 2018, 03:21 PM
Show posts by this member only | IPv6 | Post
#1342
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All Stars
65,286 posts Joined: Jan 2003 |
QUOTE(jfleong @ Sep 23 2018, 01:59 PM) Cann I check the MCC code by calling them ? If so , which number ? AFAIK Public Bank is the only bank with different numbers for different departments 03-21768118, 1 for English, 8 for customer svc personnel.give card number, 2 verification questions, tell which transaction to check MCC. after that they tell u to the MCC straight away. then end call as usual. usually all in about 2 mins or so kaotim. for me. I prefer talk to person, in case I got other questions related to MCC. |
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Sep 23 2018, 05:54 PM
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Senior Member
4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
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Sep 23 2018, 06:13 PM
Show posts by this member only | IPv6 | Post
#1344
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All Stars
65,286 posts Joined: Jan 2003 |
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Sep 24 2018, 07:22 AM
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All Stars
52,874 posts Joined: Jan 2003 |
QUOTE(Vibe007 @ Sep 24 2018, 06:32 AM) If I’m a principal card holder having two soup cards , and coincidentally my respective holders did supp a card to me each. The campaign is only tied to the principal cardholder NRIC.If I participate spend 4 more cash back , all 3 of us can entitled? Spending under supp cards issued from the principal cardholder will go back to the principal cardholder. |
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Sep 24 2018, 07:24 AM
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All Stars
65,286 posts Joined: Jan 2003 |
QUOTE(Vibe007 @ Sep 24 2018, 06:32 AM) If I’m a principal card holder having two soup cards , and coincidentally my respective holders did supp a card to me each. per NRICIf I participate spend 4 more cash back , all 3 of us can entitled? you = principal(s) + 2 supp cards (#1 and #2) supp cardholder #1 = his own principal(s) + supp card (you) supp cardholder #2 = his own principal(s) + supp card (you) if you register for SN4M, all your cards are combined. if both supp cardholders didnt register, their spending wont be eligible, and are not combined with yours (different individuals) |
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Sep 24 2018, 08:39 AM
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Senior Member
853 posts Joined: Apr 2017 |
My card was just charged SST. My card was issue Aug 2017 and the anniversary date is Aug 2018. I was having the impression that my card will only be charged at Aug 2019.
However when I call the CS I was told that it will be charged on my next month bill (Sep 2018) which is why I got charged. Is this correct? |
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Sep 24 2018, 08:55 AM
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Senior Member
586 posts Joined: Jul 2007 |
QUOTE(chonghe @ Sep 24 2018, 08:39 AM) My card was just charged SST. My card was issue Aug 2017 and the anniversary date is Aug 2018. I was having the impression that my card will only be charged at Aug 2019. I faced the same (for 2 cards), and CS told me the same thing. But I insisted that because SST only started in Sept, it's not right for me to be charged. They then helped me to submit for "management approval" and was told that it'd take 3 - 5 working days to process. Later that day I saw "Cash Rewards" of RM 25 debited into my accounts already..However when I call the CS I was told that it will be charged on my next month bill (Sep 2018) which is why I got charged. Is this correct? |
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Sep 24 2018, 09:38 AM
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Junior Member
36 posts Joined: Nov 2005 |
QUOTE(DarReNz @ Sep 23 2018, 11:52 AM) yes tian mao... taobao's tmall taobao under grocery tmall under dept store |
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Sep 24 2018, 10:01 AM
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Senior Member
853 posts Joined: Apr 2017 |
QUOTE(donhue @ Sep 24 2018, 08:55 AM) I faced the same (for 2 cards), and CS told me the same thing. But I insisted that because SST only started in Sept, it's not right for me to be charged. They then helped me to submit for "management approval" and was told that it'd take 3 - 5 working days to process. Later that day I saw "Cash Rewards" of RM 25 debited into my accounts already.. Thank you for your info.Just now I also insisted that it should not be charged but the CS apparently also insisted that I will be charged as it is based on "next month bill" So you mean I should give another call and insist my stand? |
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Sep 24 2018, 10:09 AM
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Senior Member
1,683 posts Joined: Sep 2018 |
QUOTE(chonghe @ Sep 24 2018, 10:01 AM) Thank you for your info. Call again. If they don't waive then tell them you will report them to bank negara.Just now I also insisted that it should not be charged but the CS apparently also insisted that I will be charged as it is based on "next month bill" So you mean I should give another call and insist my stand? |
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Sep 24 2018, 10:14 AM
Show posts by this member only | IPv6 | Post
#1352
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All Stars
65,286 posts Joined: Jan 2003 |
QUOTE(chonghe @ Sep 24 2018, 10:01 AM) Thank you for your info. charging and billing are 2 separate matters.Just now I also insisted that it should not be charged but the CS apparently also insisted that I will be charged as it is based on "next month bill" So you mean I should give another call and insist my stand? PBB already wrongly (prematurely) charged you SST, so billing on "next month bill" is invalid. ask cs to file official report for mgmt review. if multiple attempts yields the same refusal by CS/mgmt, escalate to bnm and/or rmcd. |
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Sep 24 2018, 12:20 PM
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Senior Member
1,401 posts Joined: Apr 2012 |
How do you guys 'book' a place for the cashback4u? Monday morning? Do they refresh every week on monday? Planning to do with the BP.
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Sep 24 2018, 12:35 PM
Show posts by this member only | IPv6 | Post
#1354
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All Stars
65,286 posts Joined: Jan 2003 |
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Sep 24 2018, 01:08 PM
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Senior Member
1,401 posts Joined: Apr 2012 |
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Sep 24 2018, 01:29 PM
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Senior Member
1,274 posts Joined: Sep 2010 |
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Sep 24 2018, 01:32 PM
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Senior Member
6,264 posts Joined: Jul 2005 From: UEP Subang Jaya |
So far (for reported CB) no Monday transactions have failed to get the CB. Of course there's a lot of weeks which haven't yet been credited so maybe competition has gotten more.
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Sep 24 2018, 01:38 PM
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All Stars
65,286 posts Joined: Jan 2003 |
QUOTE(SwarmTroll @ Sep 24 2018, 01:08 PM) Ohh I see it, 30k every week with the date range given. Today would have been another new week for CB. But do you guys do it at like 12am? Ish? depends on what/where you swipe; either do it during vampire-morning or wakeup-morning of Mondays no idea about afternoon/evening/night time. |
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Sep 24 2018, 01:43 PM
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Senior Member
9,052 posts Joined: Feb 2006 |
QUOTE(SwarmTroll @ Sep 24 2018, 01:08 PM) Ohh I see it, 30k every week with the date range given. Today would have been another new week for CB. But do you guys do it at like 12am? Ish? it's better don't risk at 12am as some payment gateway use UK time which is still Sunday evening.For safe play, usually after 8am should be ok. |
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Sep 24 2018, 01:44 PM
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Senior Member
1,401 posts Joined: Apr 2012 |
QUOTE(cybpsych @ Sep 24 2018, 01:38 PM) depends on what/where you swipe; either do it during vampire-morning or wakeup-morning of Mondays 12 am plus can gua hahha, 8 transactions to BP with Rm60 each should work. Or I get up at 6am ish to get ready for work.no idea about afternoon/evening/night time. Another ques guys, i dont have a PB savings acc so I gotta pay from my MBB savings acc, if I select instant transfer to pay my cc bills from PB, should be instant right? So I guess I can pay off my PB cc bills on statement due date? |
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