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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!

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YoungMan
post Sep 16 2018, 09:20 PM

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QUOTE(V3nz @ Sep 16 2018, 10:03 PM)
Lol so they change ur speed but not the price. is that right?

My friends concern is that the price right now is too high,

so we are trying to get cheaper price. hopefully can change...
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Then go to tmpoint to change to the latest 100mbps at RM129. It is possible to do.
th3game
post Sep 16 2018, 09:22 PM

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QUOTE(shahie @ Sep 16 2018, 09:14 PM)
previously i have made some noise also via live chat about my turbo but after visit that TM, clerk there said she just forward my change of plan application. i'm lucky man kot.
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iโ€™ve made noise also thru live chats and calls but till now only got one request case still open and not closed, might wanna pay a visit to tm point also..
nuel92
post Sep 16 2018, 09:23 PM

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I just live chat to ask what time will the installation complete tomorrow as my sms said it will complete tomorrow but i dont know the time ๐Ÿ˜… she said she didnt know the time and the date is only estimated date and the order might complete later than the date? And i was like what the heck? And she said we advise customer to wait ๐Ÿ™„๐Ÿ™„

This post has been edited by nuel92: Sep 16 2018, 09:25 PM
AVFAN
post Sep 16 2018, 09:24 PM

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QUOTE(shahie @ Sep 16 2018, 09:01 PM)
like my case, on 21 july received email saying i will be turbo between aug - dec 2018 but on 14 sept i went to TM point to change the plan from rm139 30mbps to rm129 100mbps, and somehow at the late evening, i notice i have been turbo-ed to 300mbps. maybe they just awake when we try to change the plan, maybe... lol
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this is very nice! thumbup.gif

keep it!!

rm129, 300mbps... will be interesting to see how many get it.
y561994
post Sep 16 2018, 09:25 PM

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Currently on 300Mbps RM139 TURBO-ed plan. Compared to the new 100Mbps RM129 plan, I actually need the STD20 way more than the +200Mbps increase in speed. Can't downgrade since still under contract. doh.gif
wilson1stop
post Sep 16 2018, 09:30 PM

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QUOTE(y561994 @ Sep 16 2018, 10:25 PM)
Currently on 300Mbps RM139 TURBO-ed plan. Compared to the new 100Mbps RM129 plan, I actually need the STD20 way more than the +200Mbps increase in speed. Can't downgrade since still under contract.  doh.gif
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can, but no need as re-contract will apply.
Just enjoy ur 300Mbps at RM10 extra.
dnfflrz
post Sep 16 2018, 09:35 PM

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At unifi portal, it already stated that I'm on 500mbps turbo upgrade 2018, but when I try speed test, same like before, =.=
fruitie
post Sep 16 2018, 09:36 PM

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QUOTE(dnfflrz @ Sep 16 2018, 09:35 PM)
At unifi portal, it already stated that I'm on 500mbps turbo upgrade 2018, but when I try speed test, same like before, =.=
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Your equipment issue? Did you restart the BTU?
dnfflrz
post Sep 16 2018, 09:40 PM

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QUOTE(fruitie @ Sep 16 2018, 09:36 PM)
Your equipment issue? Did you restart the BTU?
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What equipment issue you mean? I'm using the tp-link ac1200, should be ok right? and what is restart BTU?
y561994
post Sep 16 2018, 09:45 PM

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QUOTE(aneip @ Sep 15 2018, 11:40 AM)
TM equipment just use few minutes.. Currently using mikrotik + ubnt AP.. Got limit at mikrotik when 1st turboed. After enable fastrack can hit full 300.. UAP-AC-LR also able to deliver full 300 if the same room and connected at 866Mbps (ipad).. My phone 433Mbps can only reach 150-200..
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How do u get ur ipad to connect to UAP-AC-LR at 866Mbps (866Mbps link speed as shown in Unifi controller?)? Same equipment as yours (ipad, UAP-AC-LR), mine will not connect beyond 300Mbps TX rate and download speed test yields ~240Mbps. What is your 5Ghz ac band bandwidth and any other setting done in Unifi controller to get 866Mbps link (bandsteering etc)?
y561994
post Sep 16 2018, 09:47 PM

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QUOTE(wilson1stop @ Sep 16 2018, 09:30 PM)
can, but no need as re-contract will apply.
Just enjoy ur 300Mbps at RM10 extra.
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Really? But since mine is already turbo-ed to 300Mbps, wouldn't this be counted as an "downgrade" and hence downgrading penalty/fee will apply?
fruitie
post Sep 16 2018, 09:51 PM

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QUOTE(dnfflrz @ Sep 16 2018, 09:40 PM)
What equipment issue you mean? I'm using the tp-link ac1200, should be ok right? and what is restart BTU?
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AC1200, should be OK for LAN but not WiFi. Still it's a hit or miss router.
Turn off and turn on back your BTU? blink.gif The device besides your router which provided by TM?
dnfflrz
post Sep 16 2018, 09:55 PM

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QUOTE(fruitie @ Sep 16 2018, 09:51 PM)
AC1200, should be OK for LAN but not WiFi. Still it's a hit or miss router.
Turn off and turn on back your BTU? blink.gif The device besides your router which provided by TM?
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I see, if turn off and turn on that thing, i think many time already i did that...but, ill try to do this one more time, see how.
lyc1982
post Sep 16 2018, 09:59 PM

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QUOTE(Berserker @ Sep 16 2018, 08:11 PM)
Still waiting for turbo upgrade to 800. Checked my latest bill and been charged 139.50. The rate is reduced to 132 instead of the usual 189. Seems like they are upgrading their billing system with the new package coming in. Good to see they are reducing the price in accordance with new plan.
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QUOTE(Berserker @ Sep 16 2018, 08:44 PM)
No announcement that Iโ€™m aware of.
I assume the changes was done last Friday when the unifi portal prompt down for maintenance after login.

Need other pro users to check their bill that still havenโ€™t turbo and billing period starts after 15 of this month.
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mine still the same at rm189...
shen1716
post Sep 16 2018, 10:14 PM

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QUOTE(dnfflrz @ Sep 16 2018, 09:55 PM)
I see, if turn off and turn on that thing, i think many time already i did that...but, ill try to do this one more time, see how.
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turn off for 10 mins, then only turn on back, for both btu and router.
TSSilentVampire
post Sep 16 2018, 10:22 PM

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QUOTE(dnfflrz @ Sep 16 2018, 09:40 PM)
What equipment issue you mean? I'm using the tp-link ac1200, should be ok right? and what is restart BTU?
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Read 1st page, 1st post, green text, for a lesson in basic home networking. Then, you will understand the different terms in this thread.
MGM
post Sep 16 2018, 10:43 PM

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QUOTE(Berserker @ Sep 16 2018, 08:11 PM)
Still waiting for turbo upgrade to 800. Checked my latest bill and been charged 139.50. The rate is reduced to 132 instead of the usual 189. Seems like they are upgrading their billing system with the new package coming in. Good to see they are reducing the price in accordance with new plan.
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Your current plan is 100mbps+ultimate+STD20 @rm189, but now reduced to rm132 n eligible for turbo upgrade to 800mbps? If true then many who has switched to the new 100mbps@rm129 plan will be pissed.
copyninja4
post Sep 16 2018, 10:53 PM

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Hi and Salam,

Speedtest today and surprisingly I've received TURBOed without any notification whatsoever.

Device : Samsung S8 on 5G wireless
Router : GTAC5300 with +1Gbps bandwidth
Area : Kemasik Terengganu

This post has been edited by copyninja4: Sep 16 2018, 10:56 PM


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Berserker
post Sep 16 2018, 10:56 PM

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QUOTE(MGM @ Sep 16 2018, 10:43 PM)
Your current plan is 100mbps+ultimate+STD20 @rm189, but now reduced to rm132 n eligible for turbo upgrade to 800mbps? If true then many who has switched to the new 100mbps@rm129 plan will be pissed.
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My plan is 100mbps+ultimate. No STD20.
Hope the charges is temporary applied until Turbo has been activated.
Seems like Sabah/Sarawak is yet to get mass Turbo upgrade for major town areas unlike West M'sia at this moment.

This post has been edited by Berserker: Sep 16 2018, 11:01 PM
JohnLai
post Sep 16 2018, 11:03 PM

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QUOTE(Berserker @ Sep 16 2018, 10:56 PM)
My plan is 100mbps+ultimate. No STD20.
Hope the charges is temporary applied until Turbo has been activated.
Seems like Sabah/Sarawak is yet to get mass Turbo upgrade for major town areas unlike West M'sia at this moment.
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Cause majority of Sabah + Sarawak subscribers are slated for phase 2. puke.gif

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