Only realize that I was upgraded to unifi turbo 300Mbps yesterday when I check unifi portal just now. Nowhere near home now so I can't be physically present to restart BTU and check upgraded speed. Surprised me as I didn't receive any Turbo-ed email or SMS at all. Melaka area, Taman Malim Jaya to be exact. Using Huawei HG8240W. Note that there's a completed order created on the same day evening.

Jump from strimix to RM129 Unifi Lite 10Mbps May/June last year, then add RM10 upgrade to Unifi Advance 30Mbps (RYE) early this year.

Not sure whether my actual speed upgraded or not. Will get someone to check for me and update. Has your dashboard updated with Turbo Upgrade 2018?

For me:
Report created on 20 Aug 7:21pm, PPPoE connection reconnected on 20 Aug 8:08pm, a mere 47 minutes for speed upgrade to arrive, and ive gotten no SMS/email till now 22 Aug. So I guess you are minutes away from getting the speed upgrade once you have a report created, and theres no need to restart BTU/router as my last restart was months ago.

I am. Upgraded on 20 Aug.

Not yet turbo-ed user unhappy
Turbo-ed user unhappy too

Not sure whether it is really gov that pushed bladi IPTV to us the users, but gov today =! gov when triple play was introduced. 😏

30Mbps RM139 TURBO-ed to 300Mbps down & 50Mbps up on 20 Aug. Can personally confirm that upload speed for 300Mbps package is currently capped at 50Mbps.

Wired speed test @ 1Gbps link: 320Mbps down, 55Mbps up.
Wireless speed test @ 300Mbps TX rate (VHT40, 11ac): 240 down, 55 up.

Equipment used: HG8240W, TL-WR1043ND (wifi disabled), UAP-AC-LR.

Don't think you need cat7 for for now. An up-to-spec cat5e or cat6 will suffice even for the highest turbo speed. Most probably your WAN speed is the culprit.

Dont think changing device will help so long as gigabit link is established.

Yes, typical setup.

Is this how TM's system work?
1. Let say if I'm on 30Mbps currently (RM139, under contract, with STB) and HAVEN'T turbo to 300Mbps, if I'm changing to the new RM129 100Mbps plan without STB, this will be counted as an 'UPGRADE' and there will be no penalty whatsoever.

2. Similar case as number 1, but speed has been turbo-ed to 300Mbps. So switching to 100Mbps will instead be counted as a 'DOWNGRADE' and under contract penalty will be imposed.

AFAIK, TM count any plan change as an 'UPGRADE' so long as the speed is increased and vice versa. And how about the STB, need to return or not after plan change since the new plan doesn't have playTV?

Edit: Is the new plan still for new subscriber only? How about out of contract cust?

This post has been edited by y561994: Sep 12 2018, 10:39 PM

I believe they have it since the start of turbo exercise. But their sms is quite delayed tho. Received mine 4 days after successful turbo telling to restart btu and router LOL.

No, you cant. Hv to set up pppoe dialing on laptop and theres vlan 500 tagging somemore for internet access unlike streamyx.

Not sure about price reduction, but there will be no extra charges/ contract extension for turbo upgrade. Just slow slow wait for the upgrade if u are eligible.

Currently on 300Mbps RM139 TURBO-ed plan. Compared to the new 100Mbps RM129 plan, I actually need the STD20 way more than the +200Mbps increase in speed. Can't downgrade since still under contract.

How do u get ur ipad to connect to UAP-AC-LR at 866Mbps (866Mbps link speed as shown in Unifi controller?)? Same equipment as yours (ipad, UAP-AC-LR), mine will not connect beyond 300Mbps TX rate and download speed test yields ~240Mbps. What is your 5Ghz ac band bandwidth and any other setting done in Unifi controller to get 866Mbps link (bandsteering etc)?

Really? But since mine is already turbo-ed to 300Mbps, wouldn't this be counted as an "downgrade" and hence downgrading penalty/fee will apply?