if they temporary lower down yours to Rm139, than you can't push them to bring you to 800mbps than. better they stick you to what you pay now so that you can every day or every week chase them for the turbo. lol....btw, i'm from miri and got turbo-ed on last 2 days for 300mbps, after making about 4 complaints + visiting Tm to change the plan.

Somehow I got a feeling, you will got faster turbo if you change to lower plan package.

no problem with me as long they reduce my subscription rate.
I received the turbo email for first phase though

No time to go TMPoint.........

When you mentioned checking the speed, are you referring to the one shown under Ethernet status when I'm connected to the BTU? This one?

Anyone have an idea of what the turbo phases are and the respective areas?

Yes, it is 1Gbps. So, it is not speed limited.

Nope, only TM knows.

At this point would it make sense to stay on the RM300+ 100mbps and wait for the 800 turbo or move to the RM129, 100mbps plan and then upgrade again?

A little stuck here, as there is so little transparency about the phases

Damn, you are on RM300 for 100Mbps? That’s crazy. Honestly, if you don’t need 800Mbps, and is happy with 100Mbps, move to the RM129, 100Mbps plan. Keep in mind that the RM129 plan will not be eligible for turbo upgrade, and there is no UnifiTV on STB.

Well......rubbing in some salt on wound, plus garlic, add some more cheese .......you should checked Turbo eligibility site non-stop until you got a result when it was available for the two days last time.

This post has been edited by ycs: Sep 17 2018, 05:58 AM

stupid question, but is the 100Mbps plan available for a high rise copper residential location? Still stuck with VIP 20 because I need the unlimited upload bandwidth for work reasons, and while the new 30Mbps plan is cheaper, it has lower upload speed and data cap as well

Nop, you have to wait.
Otherwise jumpship to Maxis Fiber or TIME Fiber for faster upload speed.

got confirmation that my unifi turboed to 800mbps, but the problem is BTU unit not support such connection. need to change the BTU unit, but then the biggest problem is, my contract with unifi alread end last month. So my unifi not applicable for new replacement BTU unit. I only got 2 option :-
1. get new free device, but contract will renewed.
2. purchase own device, then contract wont be renewed.

eh jilake laa TM

BTU got lifetime warranty, no need re-contract.
You meaning router, is it?

This post has been edited by wilson1stop: Sep 17 2018, 12:00 AM

I think you means should be router right? BTU unit have life time warranty

Anyone already got Turbo-ed using Unifi Lite FTTH 10Mbps to 100Mbps?

yeah, just realized that, infact the livechat person also missed that. zzzzz
my router more than capable to handle gigabit connection, the only problem here is the BTU unit.
so hopefully when the technical team pay their visit, everything will go smoothly without any payment or newly contract

Just check my bill, still 199 + sst, 208.95 for 30mbps, high rise

Only spotted 1-2 LITE users got turboed, 1 got full speed, another 1 only got 30Mbps...

Rmb check again with Technicians later, should got on-site charges in your next bill if it's router faulty but not BTU.