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 Dotatech IT Enterprise Terrible Shop

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TSyepikaiye
post Jul 9 2018, 02:59 PM, updated 8y ago

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DotaTech IT Enterprise is sly S. O. B

I buy rx 580 4gb via their shop lazada. then they cancel my order as they liked.
reason : wrong price? wtf im the 3rd person buy the stock.

Rude, they deleted my post at their fb page, ignore my chat via lazada
when im buying after 2 stock already sold. now u said to me wrong price and adjust higher price? wow what a tactic.

dun want let me buy coz what?

This post has been edited by yepikaiye: Jul 9 2018, 03:01 PM


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pisces88
post Jul 9 2018, 03:00 PM

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Why bring race into it?
SinzChan
post Jul 9 2018, 03:01 PM

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lingloong come clarify thing plox
0168257061
post Jul 9 2018, 03:01 PM

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KPDNKK it.
TSyepikaiye
post Jul 9 2018, 03:02 PM

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QUOTE(pisces88 @ Jul 9 2018, 03:00 PM)
Why bring race into it?
*
ok, sorry if u hurt. i edit back my post
slaveone
post Jul 9 2018, 03:02 PM

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did you get your refund..?
maxxxxx0123
post Jul 9 2018, 03:02 PM

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Donโ€™t want let u buy cause wrong price la bodoh
hteekay
post Jul 9 2018, 03:02 PM

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I rather buy it from brick and mortar shop for something that expensive
SUSifourtos
post Jul 9 2018, 03:02 PM

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They just made mistake (wrong price)
And refuse to sell at wrong price


But u ..........

Btw which racing team u represent?
hollyweed
post Jul 9 2018, 03:03 PM

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KPDNKK la kawan
funnyTONE
post Jul 9 2018, 03:04 PM

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e-mail to customer@lazada.com.my about the dispute. Chances are they might send you a sorry voucher for your next purchase.
TSyepikaiye
post Jul 9 2018, 03:05 PM

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QUOTE(maxxxxx0123 @ Jul 9 2018, 03:02 PM)
Donโ€™t want let u buy cause wrong price la bodoh
*
i see.. 2 stock already been sold from the beginning the price didnt change.. so how's that?
SUSAmeiN
post Jul 9 2018, 03:05 PM

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zarakiken
post Jul 9 2018, 03:06 PM

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lol... in lelong seller can cancel order... lol...
0168257061
post Jul 9 2018, 03:06 PM

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QUOTE(maxxxxx0123 @ Jul 9 2018, 03:02 PM)
Donโ€™t want let u buy cause wrong price la bodoh
*
QUOTE(ifourtos @ Jul 9 2018, 03:02 PM)
They just made mistake (wrong price)
And refuse to sell at wrong price
But u ..........

Btw which racing team u represent?
*
CONSUMER PROTECTION ACT 1999

PART II

Section 12


read. bodoh.
alanyuppie
post Jul 9 2018, 03:07 PM

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QUOTE(yepikaiye @ Jul 9 2018, 04:05 PM)
i see.. 2 stock already been sold from the beginning the price didnt change.. so how's that?
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Doesn't justify racing.

maxxxxx0123
post Jul 9 2018, 03:09 PM

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QUOTE(yepikaiye @ Jul 9 2018, 03:05 PM)
i see.. 2 stock already been sold from the beginning the price didnt change.. so how's that?
*
Yes. First 2 item they sell that price. Now they donโ€™t want d so they cancel. You ask โ€œdun want let u buy cause whatโ€, thatโ€™s obviously their reason

QUOTE(0168257061 @ Jul 9 2018, 03:06 PM)
CONSUMER PROTECTION ACT 1999

PART II

Section 12
read. bodoh.
*
Read what TS ask. He ask โ€œdun want let me buy cause whatโ€

Obviously thatโ€™s the reason. Consumer act ka blue bird act ka, thatโ€™s still their reason although they breaking a law

pikacu
post Jul 9 2018, 03:10 PM

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QUOTE(yepikaiye @ Jul 9 2018, 02:59 PM)
DotaTech IT Enterprise is sly S. O. B

I buy rx 580 4gb via their shop lazada. then they cancel my order as they liked.
reason : wrong price? wtf im the 3rd person buy the stock.

Rude, they deleted my post at their fb page, ignore my chat via lazada
when im buying after 2 stock already sold. now u said to me wrong price and adjust higher price? wow what a tactic.

dun want let me buy coz  what?
*
lingloong
TSyepikaiye
post Jul 9 2018, 03:10 PM

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QUOTE(kypronite @ Jul 9 2018, 03:06 PM)
complain to lazada,
seriously ,if you already pay and suddenly they simply refund
can you imagine, you buy some stuff because cheap ,then the sales say "oh sorry,wrong pricing."
the pricing you yourself put
*
that's the problem.. they have 5 stock in the beginning. im watched every day. then 3 left.. i rushed to buy after a week or two week price maintain like that.


Kravo
post Jul 9 2018, 03:10 PM

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Cuntpany name "dota"tech, obviously serious type
What u expect?
Irzani
post Jul 9 2018, 03:11 PM

Just you know why .. why u and i ...
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Ok will boycott this company
0168257061
post Jul 9 2018, 03:12 PM

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QUOTE(maxxxxx0123 @ Jul 9 2018, 03:09 PM)
Yes. First 2 item they sell that price. Now they donโ€™t want d so they cancel. You ask โ€œdun want let u buy cause whatโ€, thatโ€™s obviously their reason
Read what TS ask. He ask โ€œdun want let me buy cause whatโ€

Obviously thatโ€™s the reason. Consumer act ka blue bird act ka, thatโ€™s still their reason although they breaking a law
*
They just made mistake (wrong price)
And refuse to sell at wrong price

this alone, seller committed offence, from law perspective.

This post has been edited by 168257061: Jul 9 2018, 03:12 PM
psyduck89
post Jul 9 2018, 03:13 PM

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Screw lazada, and make sure they will give u nice voucher...

Since the amount so big... sure get good voucher... brows.gif
0168257061
post Jul 9 2018, 03:13 PM

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QUOTE(yepikaiye @ Jul 9 2018, 03:10 PM)
that's the problem.. they have 5 stock in the beginning. im watched every day. then 3 left.. i rushed to buy after a week or two week  price maintain like that.
*
KPDNKK complain it.
MR_alien
post Jul 9 2018, 03:14 PM

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dotatech IT?
ada PUBGtech IT or not?
TSyepikaiye
post Jul 9 2018, 03:15 PM

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QUOTE(0168257061 @ Jul 9 2018, 03:13 PM)
KPDNKK complain it.
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report government? how long until see result hahhaha
terradrive
post Jul 9 2018, 03:16 PM

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lol marah because didnโ€™t managed to snatch items with wrong price
ashportal
post Jul 9 2018, 03:16 PM

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shud have buy from pacman it tech or solitaire it tech

they provide better service, find them in lazada
kopitiamtard
post Jul 9 2018, 03:17 PM

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Contact Jack Ma...

That fellow always talk piously... see what he does...
predatorX
post Jul 9 2018, 03:17 PM

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how u know they have sold 2 items? those order might have cancel like yours as well or sold at it original price.

This post has been edited by predatorX: Jul 9 2018, 03:17 PM
Tokik Siwok
post Jul 9 2018, 03:18 PM

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-

This post has been edited by Tokik Siwok: Jul 9 2018, 08:48 PM
shinkawa
post Jul 9 2018, 03:18 PM

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wrong price. cancel is better than you kena scam
TSyepikaiye
post Jul 9 2018, 03:19 PM

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QUOTE(VBH @ Jul 9 2018, 03:10 PM)
so u get refund money or lazada credit?
*
lazada credit then im using lazada wallet transfer back to bank acc.

the reason i started this thread coz they deleted my post at their fb page. at their fb page, they show customer rage screenshot etc bla bla..to show customer's fault but when im post complaint.. suprise2
Witchblade
post Jul 9 2018, 03:19 PM

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lol....im just plan to buy trident Z ram from dotatech. lingloong also not answer this prob atm..so im cancel lah my order.
jackallemily
post Jul 9 2018, 03:19 PM

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this shop is not lyn member meh?
TSyepikaiye
post Jul 9 2018, 03:20 PM

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QUOTE(terradrive @ Jul 9 2018, 03:16 PM)
lol marah because didnโ€™t managed to snatch items with wrong price
*
2 stock already sold before me with that price. how?
RichardN
post Jul 9 2018, 03:22 PM

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QUOTE(pikacu @ Jul 9 2018, 03:10 PM)
lingloong
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Error 404
bangaubagus
post Jul 9 2018, 03:22 PM

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dotatech always reliable la.

Talk to them nicely sure can settle one

This post has been edited by bangaubagus: Jul 9 2018, 03:23 PM
TSyepikaiye
post Jul 9 2018, 03:25 PM

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QUOTE(Tokik Siwok @ Jul 9 2018, 03:18 PM)
hi elias nur,

stop being a lil bitch.

rgds,
dotatech cs
*
hi, dotatech it

if u reply my message at lazada chat earlier.. then. i imagine settle already

pls dun be lil bitch post screenshot customers rage etc2 bla bla at ur fb page also

regards
kistano
post Jul 9 2018, 03:27 PM

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I bought my AIO cooler, RAM and M2 at DotaTech last year and it was pleasant.

I message them via Facebook messenger and able to get price quote and made deal smoothly. Made deposit for my order and get respond quickly.
At first the guy said i can't buy AIO cooler without the rig but still they allow me to buy after i add casing.

I came to store to pick up my items and even get free stuff.
But that's not thru lazada...
maxxxxx0123
post Jul 9 2018, 03:28 PM

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QUOTE(168257061 @ Jul 9 2018, 03:12 PM)
They just made mistake (wrong price)
And refuse to sell at wrong price

this alone, seller committed offence, from law perspective.
*
Yes. So does that answer TS question of โ€œdun want let me buy cause what?โ€

Just answer that simple question no need pusing this law that law this crime that crime

PS: before that re-read the first post you quote me

This post has been edited by maxxxxx0123: Jul 9 2018, 03:29 PM
TSyepikaiye
post Jul 9 2018, 03:29 PM

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QUOTE(bangaubagus @ Jul 9 2018, 03:22 PM)
dotatech always reliable la.

Talk to them nicely sure can settle one
*
i already chat them 1st thing happen, but they didnt reply.

and next thing, they refund back.

however im talking about their tactic for all u know.

sk1l
post Jul 9 2018, 03:33 PM

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bought my 1070 gfx from them via gem5 last time ... no issues
TSyepikaiye
post Jul 9 2018, 03:36 PM

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QUOTE(sk1l @ Jul 9 2018, 03:33 PM)
bought my 1070 gfx from them via gem5 last time ... no issues
*
happened in my situation coz they refuse to sell with the 1st price..then up the price.

regarding buying, the shop is okay. they dun scam ppl
CeDhhVss
post Jul 9 2018, 03:37 PM

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dotatech mmg sampah
ohman
post Jul 9 2018, 03:40 PM

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QUOTE(hteekay @ Jul 9 2018, 03:02 PM)
I rather buy it from brick and mortar shop for something that expensive
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Rm1100 manada expensive?
TSyepikaiye
post Jul 9 2018, 03:42 PM

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QUOTE(maxxxxx0123 @ Jul 9 2018, 03:28 PM)
Yes. So does that answer TS question of โ€œdun want let me buy cause what?โ€

Just answer that simple question no need pusing this law that law this crime that crime

PS: before that re-read the first post you quote me
*
see this person also asking that price. now u understand?


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beetch
post Jul 9 2018, 03:43 PM

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linglong

Come explain ur ding dong.

Ada orng komplain long long.

True storeyz.
TSyepikaiye
post Jul 9 2018, 03:45 PM

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QUOTE(yepikaiye @ Jul 9 2018, 03:42 PM)
see this person also asking that price. now u understand?
*
i dunno how to contact that person. he can be my witness
0168257061
post Jul 9 2018, 03:47 PM

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Some of the people here actually feel it is okay because seller "put wrong price".
Clearly it was seller's fault, and they ought to honor the displayed price tag.

Come on Malaysian, exercise your consumer rights la dey
SUSsmallydupe
post Jul 9 2018, 03:49 PM

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12. (1) A person commits an offenceโ€”
...

(b) if an indication given by him to a consumer as to the price
at which any goods or services are available becomes
misleading and he fails to take reasonable steps to prevent
the consumer from relying on the indication.

The seller cancelled the transaction, meaning he DID NOT fail to take reasonable steps? So the transaction didn't happen and the buyer gets his refund and no offence is committed?
khairolnizam
post Jul 9 2018, 03:51 PM

ouh.. ok..
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It is seller's fault.
Remember the Sony PS4 case?

What amazes me is how /k always backs the seller.
hollyweed
post Jul 9 2018, 03:52 PM

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lingloong kasi close shop la whistling.gif
hollyweed
post Jul 9 2018, 03:52 PM

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QUOTE(khairolnizam @ Jul 9 2018, 03:51 PM)
It is seller's fault.
Remember the Sony PS4 case?

What amazes me is how /k always backs the seller.
*
biasa la tu, console.gif

This post has been edited by hollyweed: Jul 9 2018, 03:53 PM
stopandroll
post Jul 9 2018, 03:53 PM

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QUOTE(khairolnizam @ Jul 9 2018, 03:51 PM)
It is seller's fault.
Remember the Sony PS4 case?

What amazes me is how /k always backs the seller.
*
Yep. in /k , seller tipu also want to mati2 beckup. Come on la. If the transaction already been done, honor it la.
Ini pusing2 last2 buyer jugak salah.
Quantum Geist
post Jul 9 2018, 03:57 PM

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lingloong not the first time I hear customers complaint, last time I went to the shop to buy a case also your people there attitude like don't want to do business with me.
squall0833
post Jul 9 2018, 04:02 PM

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QUOTE(beetch @ Jul 9 2018, 03:43 PM)
linglong

Come explain ur ding dong.

Ada orng komplain long long.

True storeyz.
*
wrong name lah

lingloong
Chrix
post Jul 9 2018, 04:03 PM

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QUOTE(Quantum Geist @ Jul 9 2018, 03:57 PM)
lingloong  not the first time I hear customers complaint, last time I went to the shop to buy a case also your people there attitude like don't want to do business with me.
*
Agreed.

Bought a case from them, went to pickup & pay the remaining balance... had to FIGHT for their attention cuz too busy playing games IN FRONT OF CUSTOMER. He literally ran to to unlock the door ONLY, then rush back to his game instead of asking how they may help the customer who just WALKED into the establishment.

Had to open the door MYSELF while carrying the case (it was a full tower), cuz the moment they handed the receipt, BACK TO GAMING instead of assisting cuz clearly I got my hands full.

Classic case of failed customer service in Malaysia.
teehk_tee
post Jul 9 2018, 04:03 PM

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funfact

they only good for their RMA

kek
khairolnizam
post Jul 9 2018, 04:04 PM

ouh.. ok..
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QUOTE(smallydupe @ Jul 9 2018, 03:49 PM)

The seller cancelled the transaction, meaning he DID NOT fail to take reasonable steps? So the transaction didn't happen and the buyer gets his refund and no offence is committed?
*
i thought transaction already happened.
fund has been transferred.

imagine i'm selling u nasi ayam for rm5.
u already paid rm5 for your nasi ayam.
rm5 cash changes hand.
money went into the cash register.
i went to cook your nasi ayam

while i'm cooking the nasi ayam, i told you.
"now, the price increased to rm6 dy."
"u want, pay more. don't want, i refund."

is that fair?
has the price been agreed before purchase?
is it ethical to change price after?
bamkai
post Jul 9 2018, 04:05 PM

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Agreed in regards their rma is gooding . So far no such problem with them yet
ylyap
post Jul 9 2018, 04:06 PM

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QUOTE(yepikaiye @ Jul 9 2018, 02:59 PM)
DotaTech IT Enterprise is sly S. O. B

I buy rx 580 4gb via their shop lazada. then they cancel my order as they liked.
reason : wrong price? wtf im the 3rd person buy the stock.

Rude, they deleted my post at their fb page, ignore my chat via lazada
when im buying after 2 stock already sold. now u said to me wrong price and adjust higher price? wow what a tactic.

dun want let me buy cozย  what?
*
Has your money been deducted from your CC?

if yes then GGWP

This post has been edited by ylyap: Jul 9 2018, 04:07 PM
TSyepikaiye
post Jul 9 2018, 04:07 PM

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QUOTE(ylyap @ Jul 9 2018, 04:06 PM)
Has your money been deducted from your CC?
*
yes.. now waiting for lazada wallet to transfer back to my acc
0168257061
post Jul 9 2018, 04:08 PM

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QUOTE(smallydupe @ Jul 9 2018, 03:49 PM)
12. (1) A person commits an offenceโ€”
...

(b) if an indication given by him to a consumer as to the price
at which any goods or services are available becomes
misleading and he fails to take reasonable steps to prevent
the consumer from relying on the indication.

The seller cancelled the transaction, meaning he DID NOT fail to take reasonable steps? So the transaction didn't happen and the buyer gets his refund and no offence is committed?
*
Buyer sees item listed in stock.
Buyer agreed the price and paid for the item (transaction involved)
Seller cancelled the transaction because "wrongly priced"

So buyer salah or seller salah?

This post has been edited by 168257061: Jul 9 2018, 04:08 PM
Skylinestar
post Jul 9 2018, 04:08 PM

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QUOTE(hteekay @ Jul 9 2018, 03:02 PM)
I rather buy it from brick and mortar shop for something that expensive
*
3rd world mentality . 1k expensive for GPU . Kek
TSyepikaiye
post Jul 9 2018, 04:09 PM

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QUOTE(ylyap @ Jul 9 2018, 04:06 PM)
Has your money been deducted from your CC?
*
yes.. now waiting for lazada wallet to transfer back to my acc
ashenzint
post Jul 9 2018, 04:10 PM

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i don't see any problem?TS millennial easily butt-hurt?
Skylinestar
post Jul 9 2018, 04:11 PM

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Pls post in reddit
See how Ang moh who are used to Amazon and Newegg react.
junsheng
post Jul 9 2018, 04:12 PM

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QUOTE(smallydupe @ Jul 9 2018, 03:49 PM)
12. (1) A person commits an offenceโ€”
...

(b) if an indication given by him to a consumer as to the price
at which any goods or services are available becomes
misleading and he fails to take reasonable steps to prevent
the consumer from relying on the indication.

The seller cancelled the transaction, meaning he DID NOT fail to take reasonable steps? So the transaction didn't happen and the buyer gets his refund and no offence is committed?
*
transaction did happened
Skylinestar
post Jul 9 2018, 04:13 PM

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DotA tells you they are Warcraft wanna be players but Dora fags.
TSyepikaiye
post Jul 9 2018, 04:16 PM

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QUOTE(ylyap @ Jul 9 2018, 04:06 PM)
Has your money been deducted from your CC?

if yes then GGWP
*
what do u mean by that? sory im not understand
GHBZDK
post Jul 9 2018, 04:17 PM

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last time they ship desktop to me
missing 1 graphic card

gtx680 2k+ gone just like that cry.gif
ylyap
post Jul 9 2018, 04:18 PM

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QUOTE(yepikaiye @ Jul 9 2018, 04:07 PM)
yes.. now waiting for lazada wallet to transfer back to my acc
*
Store credit? Hopefully you can get it back within few days.

Last time my CC transaction took them 6~7 weeks to refund.
hteekay
post Jul 9 2018, 04:19 PM

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QUOTE(Skylinestar @ Jul 9 2018, 04:08 PM)
3rd world mentality . 1k expensive for GPU . Kek
*
Just buying GPU for sole purpose of gaming is a fucking waste of money.

More so taking risk of buying it online for measly RM 300 cheaper and most likely getting used GPU (especially from mining) is even more idiotic move on your behalf

This post has been edited by hteekay: Jul 9 2018, 04:21 PM
gestapo
post Jul 9 2018, 04:21 PM

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QUOTE(hteekay @ Jul 9 2018, 04:19 PM)
Just buying GPU for sole purpose of gaming is a fucking waste of money.

More so taking risk of buying it online for measly RM 300 cheaper and most likely getting used GPU (especially from mining) is even more idiotic move on your behalf
*
expensive car just to get from point A to B how? hmm.gif
cofin
post Jul 9 2018, 04:23 PM

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This one refund directly is ok lo ....another seller say what gold reseller in LYN here lagi kickass

Mobo + Graphic Card.

Then parcel arrive open only Mobo ...contact seller then he ask to take photo ask me sure or not only mobo arrive. Then he say check with his staff ....then weeks later ask again say wait for poslaju reply. Then after a month suddenly tell you oh sorry the graphic card price increase can topup? (coz tht time mining hype)

Knn ...die die also refund for case like this ..then refund also need wait.
SUSweyyt
post Jul 9 2018, 04:24 PM

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Their owner mcm childish always complain customer at fb.

Kek.
iskull
post Jul 9 2018, 04:28 PM

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QUOTE(168257061 @ Jul 9 2018, 03:12 PM)
They just made mistake (wrong price)
And refuse to sell at wrong price

this alone, seller committed offence, from law perspective.
*
sorry off topic

but i just notice when you edit, it doesnt show the '0' on your name in last edited. midly interesting
hdd-corrupted
post Jul 9 2018, 04:29 PM

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i try to avoid this kedai.

mohon dont blacklist me when i buy stuff later. haha.
khairolnizam
post Jul 9 2018, 04:32 PM

ouh.. ok..
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QUOTE(iskull @ Jul 9 2018, 04:28 PM)
sorry off topic

but i just notice when you edit, it doesnt show the '0' on your name in last edited. midly interesting
*
i just noticed that too. blink.gif
khairolnizam
post Jul 9 2018, 04:32 PM

ouh.. ok..
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QUOTE(cofin @ Jul 9 2018, 04:23 PM)
This one refund directly is ok lo ....another seller say what gold reseller in LYN here lagi kickass

Mobo + Graphic Card.

Then parcel arrive open only Mobo ...contact seller then he ask to take photo ask me sure or not only mobo arrive. Then he say check with his staff ....then weeks later ask again say wait for poslaju reply. Then after a month suddenly tell you oh sorry the graphic card price increase can topup? (coz tht time mining hype)

Knn ...die die also refund for case like this ..then refund also need wait.
*
y u no open tered?
feiraron
post Jul 9 2018, 04:34 PM

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yeah i sudah lama avoid this kedai also. last time they "forgot" to put in my order lol but duit sudah ambil. got full refund but wasted my time waiting for about a month. end up cancelling my rig project as well.

anyway if you notice a lot of seller in Lelong always use this tactic one (not saying dotatech in particular), they put in murah a bit like RM30 - RM50 lower then everyone else. this will make them top of the list if the buyer sort by price low to high

after you purchased and pay through lelong, they will call you up and say the price has changed because exchange rate whatever and say have to topup or they will just cancel - end up paying a bit more or the same as everybody else. just dirty tactic really
ycs
post Jul 9 2018, 04:36 PM

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i cod once with him few years back, made me wait 30 mins, say eating dinner, not friendly type
RichardN
post Jul 9 2018, 04:36 PM

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TBH - My personal experience.

They always do wrong in a pricing or specs. Last year bought full rig from them, first I specifically requested them to quote me ROG Strix 1080 OC edition, and the quoted the price also other bunch of stuff for full rig setup. Then I agreed, proceed to payment.. then suddenly say, oh the ROG Strix quoted is not the OC version, want OC version add RM xxx. I was like WTF, I already double check with you and called you.

*The guy with some english accents is quite rude anyway

However, I end-up changing to other things. But when I go take my rig the Malay guy is very friendly, showing me my rig and helping me move it.

I would say, if you keep posting wrong pricing.. it is your fault, if you do not want to sell at loss.. better pay attention when you post up your things.. Don't mislead your customer.. and don't let your customer clean up after your mess/fault..
TSyepikaiye
post Jul 9 2018, 04:39 PM

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QUOTE(ylyap @ Jul 9 2018, 04:18 PM)
Store credit? Hopefully you can get it backย  within few days.

Last time my CC transaction took them 6~7 weeks to refund.
*
walao.. die la like this.. my money floating around..not in acc

thank u for praying for me haha

This post has been edited by yepikaiye: Jul 9 2018, 04:43 PM
0168257061
post Jul 9 2018, 04:40 PM

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QUOTE(iskull @ Jul 9 2018, 04:28 PM)
sorry off topic

but i just notice when you edit, it doesnt show the '0' on your name in last edited. midly interesting
*
QUOTE(khairolnizam @ Jul 9 2018, 04:32 PM)
i just noticed that too.  blink.gif
*
you ask se8en
TSyepikaiye
post Jul 9 2018, 04:40 PM

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QUOTE(RichardN @ Jul 9 2018, 04:36 PM)
TBH - My personal experience.

They always do wrong in a pricing or specs. Last year bought full rig from them, first I specifically requested them to quote me ROG Strix 1080 OC edition, and the quoted the price also other bunch of stuff for full rig setup. Then I agreed, proceed to payment.. then suddenly say, oh the ROG Strix quoted is not the OC version, want OC version add RM xxx. I was like WTF, I already double check with you and called you.

*The guy with some english accents is quite rude anyway

However, I end-up changing to other things. But when I go take my rig the Malay guy is very friendly, showing me my rig and helping me move it.

I would say, if you keep posting wrong pricing.. it is your fault, if you do not want to sell at loss.. better pay attention when you post up your things.. Don't mislead your customer.. and don't let your customer clean up after your mess/fault..
*
condolences to u.. now i felt it
taint8
post Jul 9 2018, 04:42 PM

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QUOTE(GHBZDK @ Jul 9 2018, 04:17 PM)
last time they ship desktop to me
missing 1 graphic card

gtx680 2k+ gone just like that  cry.gif
*
Then u didnt dispute? 2k woh..... Telan urself?
herojack41
post Jul 9 2018, 04:43 PM

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will boycott this shop
metalslug
post Jul 9 2018, 04:43 PM

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QUOTE(hteekay @ Jul 9 2018, 04:19 PM)
Just buying GPU for sole purpose of gaming is a fucking waste of money.

More so taking risk of buying it online for measly RM 300 cheaper and most likely getting used GPU (especially from mining) is even more idiotic move on your behalf
*
lol

This post has been edited by metalslug: Jul 9 2018, 04:44 PM
metalslug
post Jul 9 2018, 04:44 PM

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QUOTE(gestapo @ Jul 9 2018, 04:21 PM)
expensive car just to get from point A to B how?  hmm.gif
*
hahahahahaha, i rike this question bro.
ylyap
post Jul 9 2018, 04:45 PM

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QUOTE(feiraron @ Jul 9 2018, 04:34 PM)
yeah i sudah lama avoid this kedai also. last time they "forgot" to put in my order lol but duit sudah ambil. got full refund but wasted my time waiting for about a month. end up cancelling my rig project as well.

anyway if you notice a lot of seller in Lelong always use this tactic one (not saying dotatech in particular), they put in murah a bit like RM30 - RM50 lower then everyone else. this will make them top of the list if the buyer sort by price low to high

after you purchased and pay through lelong, they will call you up and say the price has changed because exchange rate whatever and say have to topup or they will just cancel - end up paying a bit more or the same as everybody else. just dirty tactic really
*
lol, happened in LYN sellers too tongue.gif
claudetan
post Jul 9 2018, 04:46 PM

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should avoid online shopping if large amount especially lazada ... also, pls be extra caution when shopping online when the price is ridiculous low, it might be used/refurbished/fake item.
pandera999
post Jul 9 2018, 04:47 PM

๋ชจ๋“  ๊ฒƒโ€‹์—๋Š” ์ •ํ•ด์ง„ ๋•Œโ€‹๊ฐ€ ์žˆ์œผ๋‹ˆ
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lingloong haven appear give statement yet... ohmy.gif
TSyepikaiye
post Jul 9 2018, 04:49 PM

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QUOTE(ashenzint @ Jul 9 2018, 04:10 PM)
i don't see any problem?TS millennial easily butt-hurt?
*
i wan to show how they do business with customer. u see their fb pages. post screenshot customer attitude like this like that etc bla bla..

but when i complain to them.. ignore my lazada chat, delete my post at their page. gud la, cover up like najib razak. want to be all perfect shop.

how else to get them talking to me? u can help me?

This post has been edited by yepikaiye: Jul 9 2018, 04:50 PM
TSyepikaiye
post Jul 9 2018, 04:52 PM

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QUOTE(claudetan @ Jul 9 2018, 04:46 PM)
should avoid online shopping if large amount especially lazada ... also, pls be extra caution when shopping online when the price is ridiculous low, it might be used/refurbished/fake item.
*
this shop not scammer. just sly in pricing
thxxht
post Jul 9 2018, 04:54 PM

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Sellers should honor the price they have advertised because the instance you click checkout the site will immediately charge your wallet/cc for the advertised amount, so in a sense the transaction has been agreed and gone through, I don't think Sellers can simply cancel your orders, Lazada should have some sort of mechanism to penalized sellers from taking orders and cancelling.

This post has been edited by thxxht: Jul 9 2018, 04:55 PM
JRocket
post Jul 9 2018, 04:56 PM

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sabarlah nur elias. kedai bodo lazada pon bodo
ListenToTheWind
post Jul 9 2018, 04:57 PM

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Me seller Lazada.

Sometime we do made body mistake like that.
We list a price & when stock habis we didn't replenish stock because slow moving item.
Tiba-tiba got order masuk only we order with distributor, then only realize distributor already increase price.
Then the question is either can still untung? Or no untung at all? Or making losses.
So to proceed with the order or not?

For me, if I kena stupid mistake like this, I'll try to source else where for cheap stock to fulfill the order, if ended up making losses >RM 50 I will cancel the order je.
RichardN
post Jul 9 2018, 04:57 PM

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QUOTE(hteekay @ Jul 9 2018, 04:19 PM)
Just buying GPU for sole purpose of gaming is a fucking waste of money.

More so taking risk of buying it online for measly RM 300 cheaper and most likely getting used GPU (especially from mining) is even more idiotic move on your behalf
*
QUOTE(gestapo @ Jul 9 2018, 04:21 PM)
expensive car just to get from point A to B how?ย  hmm.gif
*
Hahaha I like your question

To add salt on this

At least buying a GPU for gaming because you need it to run the game, without it you can't even play most of the games. and it has purpose, you merely want to play game.

Conclusion,
you won't understand gamers who spend on GPU if you are not a gamers rclxm9.gif

you won't understand a musician spend on expensive instrument if you are not musicians

you won't understand ppl who songlap if you don't songlap brows.gif

This post has been edited by RichardN: Jul 9 2018, 04:57 PM
TSyepikaiye
post Jul 9 2018, 04:57 PM

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QUOTE(win2000 @ Jul 9 2018, 03:55 PM)
Wrong price la bodoh. U want bark for what. Stupid shit want cheap.
*
please read the whole thread b4 giving ur mentally-challenged - comment

im the 3rd person buying 1.15k. b4 already sold 2unit.
when im buying.. cancelled order said wrong price? how about the 1st two unit? blindly sell?


ylyap
post Jul 9 2018, 04:58 PM

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I remembered dealing with this guy last year.

I was asking a GPU price in his garage sale thread and never got reply.

and when I asked him why didn't reply me, he said he won't bother to reply the thread unless via PM (in fact, i did follow up via PM).

and that's it, he never come back to me, no follow up, he didn't even bother to read the thread obviously.

This show that he tak kesah the business and show no sign of appreciation.

sekian.

This post has been edited by ylyap: Jul 9 2018, 05:00 PM
ListenToTheWind
post Jul 9 2018, 05:00 PM

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QUOTE(yepikaiye @ Jul 9 2018, 04:57 PM)
please read the whole thread b4 giving ur mentally-challenged - comment

im the 3rd person buying 1.15k. b4 already sold 2unit.
when im buying.. cancelled order said wrong price? how about the 1st two unit? blindly sell?
*
The situation is like that. The seller still got 2 units in stock.
Then both units sold. Then you place order, then they restock and found out price already increase.
So they can't sell you the third unit at old price.
TSyepikaiye
post Jul 9 2018, 05:00 PM

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QUOTE(thxxht @ Jul 9 2018, 04:54 PM)
Sellers should honor the price they have advertised because the instance you click checkout the site will immediately charge your wallet/cc for the advertised amount, so in a sense the transaction has been agreed and gone through, I don't think Sellers can simply cancel your orders, Lazada should have some sort of mechanism to penalized sellers from taking orders and cancelling.
*
that's right. customer being played. shop getting away without guilt
ListenToTheWind
post Jul 9 2018, 05:03 PM

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QUOTE(thxxht @ Jul 9 2018, 04:54 PM)
Sellers should honor the price they have advertised because the instance you click checkout the site will immediately charge your wallet/cc for the advertised amount, so in a sense the transaction has been agreed and gone through, I don't think Sellers can simply cancel your orders, Lazada should have some sort of mechanism to penalized sellers from taking orders and cancelling.
*
They used to have penalty for order cancellation.
But ever since Shopee came in and rosakan the system, they can no longer do that or else they'll lose out their seller to Shopee.
Actually Lazada already losing plenty of seller over to Shopee
TSyepikaiye
post Jul 9 2018, 05:06 PM

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QUOTE(ListenToTheWind @ Jul 9 2018, 05:00 PM)
The situation is like that. The seller still got 2 units in stock.
Then both units sold. Then you place order, then they restock and found out price already increase.
So they can't sell you the third unit at old price.
*
in lazada store.. in last week 5unit when i checkout.but im not buying, just kiv. then left 3 unit. so i rushed to buy fearing run out of stock. hope this statement make u understand
Reckoning
post Jul 9 2018, 05:06 PM

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damn terrible dotatech
CKKwan
post Jul 9 2018, 05:07 PM

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Few years ago Sony did that to their RM99 PS4 sales as well.

Nobody complain?
bumpo
post Jul 9 2018, 05:08 PM

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QUOTE(maxxxxx0123 @ Jul 9 2018, 03:02 PM)
Donโ€™t want let u buy cause wrong price la bodoh
*
dun want to sell it coz wrong price is one thing
dun want to honor the transaction after it has been sold is another thing
there is a difference there ya laugh.gif
ListenToTheWind
post Jul 9 2018, 05:08 PM

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QUOTE(kena racun bunga chibai @ Jul 9 2018, 05:03 PM)
Good thing that youโ€™re not a seller, else you would had lingkup long ago.
*
I'm a seller la
ListenToTheWind
post Jul 9 2018, 05:09 PM

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QUOTE(yepikaiye @ Jul 9 2018, 05:06 PM)
in lazada store.. in last week 5unit when i checkout.but im not buying, just kiv. then left 3 unit. so i rushed to buy fearing run out of stock. hope this statement make u understand
*
First come first serve. If you don't buy it, other pipu buy already, then really no choice ler
SUSweyyt
post Jul 9 2018, 05:09 PM

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They will write a rant of ts on fb.

Based on their prev pattern laugh.gif
TSyepikaiye
post Jul 9 2018, 05:10 PM

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QUOTE(bumpo @ Jul 9 2018, 05:08 PM)
dun want to sell it coz wrong price is one thing
dun want to honor the transaction after it has been sold is another thing
there is a difference there ya  laugh.gif
*
yup.. zero shop accountability
alanyuppie
post Jul 9 2018, 05:11 PM

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QUOTE(CKKwan @ Jul 9 2018, 06:07 PM)
Few years ago Sony did that to their RM99 PS4 sales as well.

Nobody complain?
*
I'm sure they get complained but discreetly only (between them and customer).


SUSmonoikhwan
post Jul 9 2018, 05:12 PM

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QUOTE(MR_alien @ Jul 9 2018, 03:14 PM)
dotatech IT?
ada PUBGtech IT or not?
*
incoming loltech it
incoming overwatchtech it
TSyepikaiye
post Jul 9 2018, 05:12 PM

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QUOTE(ListenToTheWind @ Jul 9 2018, 05:09 PM)
First come first serve. If you don't buy it, other pipu buy already, then really no choice ler
*
if is run out of stock. when i chat them via lazada,they cannot reply say run of stock?

ignore me then giving me refund reason : wrong pricing not run out of stock?
hdd-corrupted
post Jul 9 2018, 05:14 PM

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QUOTE(weyyt @ Jul 9 2018, 05:09 PM)
They will write a rant of ts on fb.

Based on their prev pattern laugh.gif
*
share wehh
ListenToTheWind
post Jul 9 2018, 05:17 PM

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QUOTE(yepikaiye @ Jul 9 2018, 05:12 PM)
if is run out of stock. when i chat them via lazada,they cannot reply say run of stock?

ignore me then giving me refund reason : wrong pricing not run out of stock?
*
You chat after they cancel your order right? Or before proceed with your order?
owikh84
post Jul 9 2018, 05:19 PM

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I also just kena similar case with another seller in Lazada.
Cancelled my order for the reason of wrong pricing put by Lazada.
Sent an email to asklaz@lazada.com.my to ask for RM50 discount voucher as a token of apology.
jinggothegreat
post Jul 9 2018, 05:20 PM

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dotatech got physical store, maybe got ppl COD then out of stock while u place order.

i bought h100i from dotatech physical store
runaholic23
post Jul 9 2018, 05:20 PM

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4 years ago alrdy kena with this shop, shit shop ban long time ago.
hakim1994
post Jul 9 2018, 05:22 PM

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Mana linglong ding dong? Bz playing dota izit
0168257061
post Jul 9 2018, 05:24 PM

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QUOTE(hakim1994 @ Jul 9 2018, 05:22 PM)
Mana linglonghamgkalong ding dong? Bz playing dota izit
*
zororo
post Jul 9 2018, 05:26 PM

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Greedy shop le tu...
hollyweed
post Jul 9 2018, 05:29 PM

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QUOTE(pandera999 @ Jul 9 2018, 04:47 PM)
lingloong haven appear give statement yet...  ohmy.gif
*
dia tunggu close shop baru give statement laugh.gif
pandera999
post Jul 9 2018, 05:30 PM

๋ชจ๋“  ๊ฒƒโ€‹์—๋Š” ์ •ํ•ด์ง„ ๋•Œโ€‹๊ฐ€ ์žˆ์œผ๋‹ˆ
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QUOTE(hollyweed @ Jul 9 2018, 05:29 PM)
dia tunggu close shop baru give statement  laugh.gif
*
sweat.gif
hollyweed
post Jul 9 2018, 05:32 PM

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QUOTE(pandera999 @ Jul 9 2018, 05:30 PM)
sweat.gif
*
malam doto lai
pandera999
post Jul 9 2018, 05:33 PM

๋ชจ๋“  ๊ฒƒโ€‹์—๋Š” ์ •ํ•ด์ง„ ๋•Œโ€‹๊ฐ€ ์žˆ์œผ๋‹ˆ
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QUOTE(hollyweed @ Jul 9 2018, 05:32 PM)
malam doto lai
*
boleh
TSyepikaiye
post Jul 9 2018, 05:34 PM

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QUOTE(ListenToTheWind @ Jul 9 2018, 05:17 PM)
You chat after they cancel your order right? Or before proceed with your order?
*
after... if really run out of stok. how can they sell 3 unit exactly quantity as before? now with new price haha

This post has been edited by yepikaiye: Jul 9 2018, 06:07 PM


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TSyepikaiye
post Jul 9 2018, 05:36 PM

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QUOTE(yepikaiye @ Jul 9 2018, 05:34 PM)
after... if really run out of stok. how can they sell 3 unit more? now with new price haha
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countmybones
post Jul 9 2018, 05:37 PM

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For those that say wrong price, I wonder what will they do if Aeon/Tesco/Giant also display wrong price between sticker price and checkout price?
:3mushy:3
post Jul 9 2018, 05:38 PM

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QUOTE(countmybones @ Jul 9 2018, 05:37 PM)
For those that say wrong price, I wonder what will they do if Aeon/Tesco/Giant also display wrong price between sticker price and checkout price?
*
Aeon, they did honor the lower price. Bought a rice cooker with displayed price at 250, system price at 320+
TSyepikaiye
post Jul 9 2018, 05:39 PM

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QUOTE(countmybones @ Jul 9 2018, 05:37 PM)
For those that say wrong price, I wonder what will they do if Aeon/Tesco/Giant also display wrong price between sticker price and checkout price?
*
yup.. haha i wonder
ListenToTheWind
post Jul 9 2018, 05:40 PM

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QUOTE(yepikaiye @ Jul 9 2018, 05:34 PM)
after... if really run out of stok. how can they sell 3 unit more? now with new price haha
*
Like I said, old stock old price. New stock they just ordered, got new price from distributor.
They don't want to honor your order because that's with old pricing, they will end up making losses.
Quantum Geist
post Jul 9 2018, 05:40 PM

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QUOTE(countmybones @ Jul 9 2018, 05:37 PM)
For those that say wrong price, I wonder what will they do if Aeon/Tesco/Giant also display wrong price between sticker price and checkout price?
*
I have experience with both giant and aeon, they honor the lower price
TSyepikaiye
post Jul 9 2018, 05:44 PM

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QUOTE(Tokik Siwok @ Jul 9 2018, 03:18 PM)
hi elias nur,

stop being a lil bitch.

rgds,
dotatech cs
*
why the silence?
i expect u help me refund my money faster this week.

wah fast take my money.. cannot help return my money with lazada?
khairolnizam
post Jul 9 2018, 05:44 PM

ouh.. ok..
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QUOTE(countmybones @ Jul 9 2018, 05:37 PM)
For those that say wrong price, I wonder what will they do if Aeon/Tesco/Giant also display wrong price between sticker price and checkout price?
*
Had an experience with Carrefour previously,
the cashier told me that the price is different, said sorry, and still honor the old price.
because it is their fault.

ah. different culture maybe.
international companies knew when it is their fault, and not bodoh sombong to rectify things.

TSyepikaiye
post Jul 9 2018, 05:45 PM

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QUOTE(ListenToTheWind @ Jul 9 2018, 05:40 PM)
Like I said, old stock old price. New stock they just ordered, got new price from distributor.
They don't want to honor your order because that's with old pricing, they will end up making losses.
*
well it is the same quantity as 3 stock like b4. new stock? hahaha at least chang the number in stock la. dun make so obvious
ListenToTheWind
post Jul 9 2018, 05:48 PM

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QUOTE(yepikaiye @ Jul 9 2018, 05:45 PM)
well it is the same quantity as 3 stock like b4. new stock? hahaha at least chang the number in stock la. dun make so obvious
*
They stock up 3 pieces from supplier so the quantity remain as 3.
bumpo
post Jul 9 2018, 05:50 PM

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QUOTE(ListenToTheWind @ Jul 9 2018, 05:40 PM)
Like I said, old stock old price. New stock they just ordered, got new price from distributor.
They don't want to honor your order because that's with old pricing, they will end up making losses.
*
if the older stock was higher priced and new stock is lower priced, you think they would sell the old stock at new lower price? laugh.gif
dun need to make excuses for greed la. just call it out for what it is rclxm9.gif
Reckoning
post Jul 9 2018, 05:53 PM

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it amazes me some /k/ still back up the seller.

the hell. seller fault.
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post Jul 9 2018, 05:53 PM

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Bought 2 full system from them before. Chose them because their prices were slightly better than Lowyat.

Experience wise, as normal as buying computers get la.
TSyepikaiye
post Jul 9 2018, 05:54 PM

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QUOTE(ListenToTheWind @ Jul 9 2018, 05:48 PM)
They stock up 3 pieces from supplier so the quantity remain as 3.
*
haha yeah nice cover up
ListenToTheWind
post Jul 9 2018, 05:54 PM

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QUOTE(bumpo @ Jul 9 2018, 05:50 PM)
if the older stock was higher priced and new stock is lower priced, you think they would sell the old stock at new lower price?  laugh.gif
dun need to make excuses for greed la. just call it out for what it is  rclxm9.gif
*
If the price got lowered, the market will drive the price down unless every seller agree to sell at the same price
0168257061
post Jul 9 2018, 05:55 PM

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QUOTE(countmybones @ Jul 9 2018, 05:37 PM)
For those that say wrong price, I wonder what will they do if Aeon/Tesco/Giant also display wrong price between sticker price and checkout price?
*
yup. encountered several times kat supermarket.

when the displayed price is lower than the system price, they will manually change the bill and honor the price tag.
gestapo
post Jul 9 2018, 05:59 PM

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fuh no gst also can price hike ka?
bumpo
post Jul 9 2018, 06:02 PM

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QUOTE(ListenToTheWind @ Jul 9 2018, 05:54 PM)
If the price got lowered, the market will drive the price down unless every seller agree to sell at the same price
*
if thats what you truly believe then please carry on. dont crack your rose tinted view of the world laugh.gif
TSyepikaiye
post Jul 9 2018, 06:04 PM

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QUOTE(gestapo @ Jul 9 2018, 05:59 PM)
fuh no gst also can price hike ka?
*
maybe market price gone up. think positve. haha
MeToo
post Jul 9 2018, 06:04 PM

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QUOTE(khairolnizam @ Jul 9 2018, 03:51 PM)
It is seller's fault.
Remember the Sony PS4 case?

What amazes me is how /k always backs the seller.
*
cause majority of /k dont know the law.

They think their layman "logic" works best
ListenToTheWind
post Jul 9 2018, 06:06 PM

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QUOTE(gestapo @ Jul 9 2018, 05:59 PM)
fuh no gst also can price hike ka?
*
Take for instance, the stock that I have now is from year 2016.
Just sold last 2 units few months ago.
Few days ago the same customer order 2 more units but upon checking with distributor, the price for year 2018 increased a lot.
I have no choice but to inform the customer that the new price is this, if they agree then we proceed.
0168257061
post Jul 9 2018, 06:07 PM

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QUOTE(MeToo @ Jul 9 2018, 06:04 PM)
cause majority of /k dont know the law.

They think their layman "logic" works best
*
what you expect from those nerds
Lyu
post Jul 9 2018, 06:08 PM

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So ts is Ms Nur Elias?


MeToo
post Jul 9 2018, 06:09 PM

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QUOTE(Skylinestar @ Jul 9 2018, 04:11 PM)
Pls post in reddit
See how Ang moh who are used to Amazon and Newegg react.
*
My dealings with Amazon (easily bougth RM15k+ stuff from there) is so fckign pleasant i almost orgasm everytime deal with them.

Their CS... fcking attentive and helpful.
bumpo
post Jul 9 2018, 06:10 PM

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QUOTE(ListenToTheWind @ Jul 9 2018, 06:06 PM)
Take for instance, the stock that I have now is from year 2016.
Just sold last 2 units few months ago.
Few days ago the same customer order 2 more units but upon checking with distributor, the price for year 2018 increased a lot.
I have no choice but to inform the customer that the new price is this, if they agree then we proceed.
*
what you are describing is a different business process, one where quotation layer is in place.
buying from online platform like lazada is different. there is no quotation layer. the price you see is the price for sale and the price for buying.
jangan mau pandai pusing2 sebarangan smile.gif
TSyepikaiye
post Jul 9 2018, 06:12 PM

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QUOTE(ListenToTheWind @ Jul 9 2018, 06:06 PM)
Take for instance, the stock that I have now is from year 2016.
Just sold last 2 units few months ago.
Few days ago the same customer order 2 more units but upon checking with distributor, the price for year 2018 increased a lot.
I have no choice but to inform the customer that the new price is this, if they agree then we proceed.
*
as u can see there another person asking any change in prices.. that person is also 50-50 in belief


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ListenToTheWind
post Jul 9 2018, 06:12 PM

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QUOTE(bumpo @ Jul 9 2018, 06:10 PM)
what you are describing is a different business process, one where quotation layer is in place.
buying from online platform like lazada is different. there is no quotation layer. the price you see is the price for sale and the price for buying.
jangan mau pandai pusing2 sebarangan smile.gif
*
It's betul the seller is stupid for didn't monitor and update the price on time.
Sometime I buat stupid mistake like that.
Like last month sold a printer cost to cost due to my own mistake for didn't update the price.
lullerskatez
post Jul 9 2018, 06:13 PM

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Dotatech is not a scam shop but like everyone else saying their CS and sales person is shit. That guy with the fake American accent especially. Always lansi and like don't want to do your business. But can't blame them because if you don't buy someone else will buy their stuff in your place.
:3mushy:3
post Jul 9 2018, 06:15 PM

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To the seller, just honor the price. The money you saved is not worth the trouble you're facing now.
TSyepikaiye
post Jul 9 2018, 06:18 PM

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QUOTE(lullerskatez @ Jul 9 2018, 06:13 PM)
Dotatech is not a scam shop but like everyone else saying their CS and sales person is shit. That guy with the fake American accent especially. Always lansi and like don't want to do your business. But can't blame them because if you don't buy someone else will buy their stuff in your place.
*
yes, that right. not scammer shop. in other aspect, hm..
NinjaSteel
post Jul 9 2018, 06:24 PM

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QUOTE(MeToo @ Jul 9 2018, 06:09 PM)
My dealings with Amazon (easily bougth RM15k+ stuff from there) is so fckign pleasant i almost orgasm everytime deal with them.

Their CS... fcking attentive and helpful.
*
Which amazon shop?
enduser
post Jul 9 2018, 06:27 PM

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Thx for the info TS

I will avoid this shop.

Gracias
toothgnasher
post Jul 9 2018, 06:27 PM

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So let say ts u salah bank in, more than the price stated. And you want them to refund the extra. They refuse. Because they also have 2 cases before, the buyer overpaid, also no refund. So how?

And stop being racist.
TSyepikaiye
post Jul 9 2018, 06:28 PM

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QUOTE(bumpo @ Jul 9 2018, 06:26 PM)
doesnt change the fact that it is an unethical and greedy business practice and the business is getting called out for that.
why calling out greedy and unethical business makes someone a a beggar? you rather be a waterfish and pay extra for no good reason? guess that makes you a waterdog user posted image
perhaps direct online sales isnt perfectly suitable for your business model?  hmm.gif  or perhaps you need to hire a cutecute intern to update prices and make coffee to keep you alert for your day to day activities?  hmm.gif  hmm.gif
*
that rite.. like apple fanboy zombie. buy every apple throw at them. lol funny
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post Jul 9 2018, 06:30 PM

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QUOTE(:3mushy:3 @ Jul 9 2018, 05:38 PM)
Aeon, they did honor the lower price. Bought a rice cooker with displayed price at 250, system price at 320+
*
Same with 7 eleven.
ralfvi
post Jul 9 2018, 06:42 PM

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they are not scam.
but lousy and rude seller or salesman.

they take their own sweet time to send out the time
be wary also for change of specs/colour after you paid for item
and that is after 3 days of payment.
before this ask them if can use postlaju they say yes and agree
but later send out with other courier really wth.

their price is among the cheapest and my guess they are really doing well perhaps even the owner now is a so rich already. somepeople when they are rich other people looks so small. early days all good review/friendly etc.
DoomHammer
post Jul 9 2018, 06:59 PM

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TQ TS. I guess this shop has not changed since my last purchase. I will continue to boycott this greedy shop.
kerolzarmyfanboy
post Jul 9 2018, 07:05 PM

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QUOTE(MeToo @ Jul 9 2018, 06:09 PM)
My dealings with Amazon (easily bougth RM15k+ stuff from there) is so fckign pleasant i almost orgasm everytime deal with them.

Their CS... fcking attentive and helpful.
*
walaoweh

how u can stand waiting so long for your item to arrive from US? I'm waiting my item from Massdrop to arrive also feel like strangling someone already
Tokik Siwok
post Jul 9 2018, 07:09 PM

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-

This post has been edited by Tokik Siwok: Jul 9 2018, 08:48 PM
cj7
post Jul 9 2018, 07:13 PM

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didnt know ppl enjoy paying high price on cheap stuff.

I already notice local seller pattern long time ago. Irresponsible. Now i already turn to other places which can get me reasonable price and quality good.
TSyepikaiye
post Jul 9 2018, 07:14 PM

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QUOTE(Tokik Siwok @ Jul 9 2018, 07:09 PM)
hi elias nur,

please stop crying over this small amount of monies ya.ย  console.gif
we assure u that we will look into this matter once we have the time.

rgds,
*
small or not, still my money. haha help ya
thank you if u do mean what u said.

&tq showing all the ppl with ur attitude shown here.. treatment like this.
wow 10,000 view already.wah

This post has been edited by yepikaiye: Jul 9 2018, 07:30 PM
OldSchoolJoke
post Jul 9 2018, 07:14 PM

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kek..macam got protek protek in here only hmm.gif
MeToo
post Jul 9 2018, 07:21 PM

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QUOTE(NinjaSteel @ Jul 9 2018, 06:24 PM)
Which amazon shop?
*
Majority Amazon direct, otherwise I would try to get highly rated shops thats in US. None of those ship from overseas crap.
TSyepikaiye
post Jul 9 2018, 07:22 PM

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QUOTE(cj7 @ Jul 9 2018, 07:13 PM)
didnt know ppl enjoy paying high price on cheap stuff.

I already notice local seller pattern long time ago. Irresponsible. Now i already turn to other places which can get me reasonable price and quality good.
*
yup.. they think we customer so stupid blindly buy high price without research
MeToo
post Jul 9 2018, 07:23 PM

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QUOTE(kerolzarmyfanboy @ Jul 9 2018, 07:05 PM)
walaoweh

how u can stand waiting so long for your item to arrive from US? I'm waiting my item from Massdrop to arrive also feel like strangling someone already
*
Huh?

Long meh? No leh...

Most of the time I get it shipped to my hotel in US and I pick it up.

I tried to get the items sent to Malaysia a few times (for items i urgently need), the last time I tried that... I click buy on Saturday, following week friday noon the item at my doorstep in Malaysia alrdy.

This post has been edited by MeToo: Jul 9 2018, 07:23 PM
Axell
post Jul 9 2018, 07:24 PM

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QUOTE(OldSchoolJoke @ Jul 9 2018, 07:14 PM)
kek..macam got protek protek in here only hmm.gif
*
this win2000 and amind27 is macai minded.

chill TS, just ignore them.
NinjaSteel
post Jul 9 2018, 07:25 PM

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QUOTE(MeToo @ Jul 9 2018, 07:23 PM)
Huh?

Long meh? No leh...

Most of the time I get it shipped to my hotel in US and I pick it up.

I tried to get the items sent to Malaysia a few times (for items i urgently need), the last time I tried that... I click buy on Saturday, following week friday noon the item at my doorstep in Malaysia alrdy.
*
Which courier option you use for amazon that sent to Malaysia?
MeToo
post Jul 9 2018, 07:29 PM

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QUOTE(NinjaSteel @ Jul 9 2018, 07:25 PM)
Which courier option you use for amazon that sent to Malaysia?
*
Last one they gave me via DHL, I had to prepay the "import tax" as well when paying amazon, so it didnt kena detained by kastam. The shipping was about USD200 (big item)
TSyepikaiye
post Jul 9 2018, 07:29 PM

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QUOTE(Axell @ Jul 9 2018, 07:24 PM)
this win2000 and amind27 is macai minded.

chill TS, just ignore them.
*
it's okay. im trying to explain my situation & entertain those children as same time.
lol


tq for moral support
fridel
post Jul 9 2018, 07:30 PM

kuran ka? ok e oi?
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12 pages not even a reply from lingloong ?
SubK002
post Jul 9 2018, 07:30 PM

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This case, seller definitely wrong
NinjaSteel
post Jul 9 2018, 07:31 PM

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QUOTE(MeToo @ Jul 9 2018, 07:29 PM)
Last one they gave me via DHL, I had to prepay the "import tax" as well when paying amazon, so it didnt kena detained by kastam. The shipping was about USD200 (big item)
*
Well, how to know the import tax cost? blink.gif
TSyepikaiye
post Jul 9 2018, 07:34 PM

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QUOTE(fridel @ Jul 9 2018, 07:30 PM)
12 pages not even a reply from lingloong ?
*
they did.. this person claimed to be dotatech it CS


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SUSgotgiant
post Jul 9 2018, 07:35 PM

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QUOTE(yepikaiye @ Jul 9 2018, 02:59 PM)
DotaTech IT Enterprise is sly S. O. B

I buy rx 580 4gb via their shop lazada. then they cancel my order as they liked.
reason : wrong price? wtf im the 3rd person buy the stock.

Rude, they deleted my post at their fb page, ignore my chat via lazada
when im buying after 2 stock already sold. now u said to me wrong price and adjust higher price? wow what a tactic.

dun want let me buy coz  what?
*
any reply from them in lyn>?
TSyepikaiye
post Jul 9 2018, 07:36 PM

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QUOTE(gotgiant @ Jul 9 2018, 07:35 PM)
any reply from them in lyn>?
*
above ur comment i have attach..
MX510
post Jul 9 2018, 07:37 PM

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Report to tribunal pengguna good luck :-)


Oblah
post Jul 9 2018, 07:40 PM

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QUOTE(yepikaiye @ Jul 9 2018, 07:34 PM)
they did.. this person claimed to be dotatech it CS
*
Itu troll lah tu. sweat.gif
Seller definitely erred on their part though.
People do make mistakes and it seems they mislabelled the price and do not want to sell at a loss.
Sad for you but not much you can do but to buy from another shop.

This post has been edited by Oblah: Jul 9 2018, 07:43 PM
rockstar_
post Jul 9 2018, 07:40 PM

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Still got macai backup sellers. No wonder sellers in malaysia like god. They dont even give a fuck about customers because macainess culture
Pop The Bubbles
post Jul 9 2018, 07:46 PM

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QUOTE(DoomHammer @ Jul 9 2018, 06:59 PM)
TQ TS. I guess this shop has not changed since my last purchase. I will continue to boycott this greedy shop.
*
SUSgotgiant
post Jul 9 2018, 07:47 PM

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QUOTE(yepikaiye @ Jul 9 2018, 07:36 PM)
above ur comment i have attach..
*
wow small amount of money

langsi
TSyepikaiye
post Jul 9 2018, 07:55 PM

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QUOTE(Oblah @ Jul 9 2018, 07:40 PM)
Itu troll lah tu.  sweat.gif
Seller definitely erred on their part though.
People do make mistakes and it seems they mislabelled the price and do not want to sell at a loss.
Sad for you but not much you can do but to buy from another shop.
*
really? hmm i confused.damn
Rhetoric
post Jul 9 2018, 08:05 PM

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QUOTE(Axell @ Jul 9 2018, 07:24 PM)
this win2000 and amind27 is macai minded.

chill TS, just ignore them.
*
sad ppl like that still roaming in /k
:3mushy:3
post Jul 9 2018, 08:07 PM

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This is unlike the usual seller's service where they don't reply reasonably.

I guess they did kelong this time topkek

Anyway since the advent of Lazada, Shopee and the likes, I hardly buy from these 'old timers' anymore.
Phoenix_KL
post Jul 9 2018, 08:12 PM

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lazada say they have right to cancel.
TSyepikaiye
post Jul 9 2018, 08:27 PM

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QUOTE(VBH @ Jul 9 2018, 08:24 PM)
even rm1100 still mahal ni...well above launch msrp.....so bo jio for me
*
the price is ok enough than other price
Tokik Siwok
post Jul 9 2018, 08:47 PM

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QUOTE(yepikaiye @ Jul 9 2018, 07:55 PM)
really? hmm i confused.damn
*
sorry man

now i feel bad

didnt expect u to be so naive and take it seriously doh.gif sweat.gif

i was just making stupid jokes

hope your issue is settled and refunded
Boldnut
post Jul 9 2018, 08:49 PM

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QUOTE(Chrix @ Jul 9 2018, 04:03 PM)
Agreed.

Bought a case from them, went to pickup & pay the remaining balance... had to FIGHT for their attention cuz too busy playing games IN FRONT OF CUSTOMER. He literally ran to to unlock the door ONLY, then rush back to his game instead of asking how they may help the customer who just WALKED into the establishment.

Had to open the door MYSELF while carrying the case (it was a full tower), cuz the moment they handed the receipt, BACK TO GAMING instead of assisting cuz clearly I got my hands full.

Classic case of failed customer service in Malaysia.
*

can confirm, bought something from them, COD at their shop.... and all they do is play dota. lol

iwubpreve
post Jul 9 2018, 08:50 PM

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QUOTE(VBH @ Jul 9 2018, 08:40 PM)
wait few more month for new nvidia gdd6 card......or if u cant wait buy zotac gpu  now cause got trade in program if u got old working gpu
*
where can do this trade in program? wanna trade my old graphic card
cognac
post Jul 9 2018, 08:53 PM

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yup...arrogant people inside now.

last time good service and attitude, now bussiness good, all arrogant.

many better shops out there, no need buy from them.
iwubpreve
post Jul 9 2018, 08:59 PM

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QUOTE(VBH @ Jul 9 2018, 08:53 PM)
Introducing ZOTAC PUSH THE LIMIT TRADE-IN Program!

Old unused working graphic card leftover in storeroom?
TRADE them in now and get instant cash rebate for a new ZOTAC Geforce graphic card.

๐Ÿ˜Eligible Graphic Cards:-๐Ÿ˜
Any old "working" AMD/ATI/NVIDIA from any brands such as ASUS, GIGABTYE, MSI, ZOTAC, INNO3D, GALAXY, PALIT, GAINWARD, COLOURFUL and etc.

๐Ÿ”ฅRebate Value When You Purchase After Trading In:-๐Ÿ”ฅ
GTX 1050 2GB / 1050 Ti 4GB โ€“ RM80
GTX 1060 3GB / 1060 6GB โ€“ RM180
GTX 1070 Ti 8GB / 1080 8 GB โ€“ RM250
GTX 1080 Ti โ€“ RM300
(One rebate voucher per person. Limited qty of rebate vouchers)

๐Ÿ˜How it works:-๐Ÿ˜
1. Fill in our registration form https://goo.gl/forms/tnmLxq0fy962VEan2
2. Once we have processed, we will send you an email with a verification code.
3. Bring your old graphic card to your selected participating ZOTAC partner/reseller.
4. Our partner will verify your graphic card and your email with the verification code.
5. Once verified, you can purchase your selected model with instant rebate!

Valid from 2nd July till 21st July 2018. T&Cs apply. Only applicable in Malaysia.
*
submit already. hopefully they called. 1060 6gb amp 1100 after discount.
iwubpreve
post Jul 9 2018, 09:02 PM

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QUOTE(VBH @ Jul 9 2018, 09:01 PM)
wat card u trading in?
*
asus 7850 sweat.gif
jamilselamat
post Jul 9 2018, 09:06 PM

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I see potential sockpuppets trying to downplay TS' plight by attacking his personality(allegedly being poor).

GPU prices are already through the roof, and still is considering depreciation. If you continue insulting potential customers by attacking their personality, you WILL soon be out of business, because those people you call 'poor' make up the majority of your sales while richfags in Malaysia are only a handful.

But it's OK, TS. Karma always finds its way. Karma WILL find its way. The only question is how and when. Just take this as a lesson. Anggapkan ini satu pengajaran, dan viralkan kedai ni sampai semua orang tau. Samaada depa muflis esok atau tak, tu belakang kira. Kalau hang berjaya buat 2-3 orang elakkan kedai ni, tu pun dah cukup. At least I know that -I- will avoid this shit store like a plague.

To lingloong and your sockpuppets, keep treating people like shit. Someday, you'll be treated the same way.
Red_rustyjelly
post Jul 9 2018, 09:06 PM

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Both also wrong.

1.) Wrong pricing cannot be a reason for cancel, unless no stock.

2.) ts shouldn't bring up in forum. they can sue u for defame.


iwubpreve
post Jul 9 2018, 09:08 PM

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QUOTE(VBH @ Jul 9 2018, 09:05 PM)
i also using this card leh......hahaha

but the mini gtx 1060 6gb after rebate is just sharp sharp rm1k

since nvidia using gpu boost 3.0 so OC card got really no effect...unless u like the design and better cooling
*
ohh. maybe mini 1060 lo. save 100
SUSNed_Fromthenorth
post Jul 9 2018, 09:13 PM

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Lol bought something from dotatech. Worst customer experience I ever seen, it's like I'm begging to buy stuffs from them. Macam I owe them few hundred years like that
prettyhunnyeo
post Jul 9 2018, 09:22 PM

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y boss lingloong tak nak masuk? Ts and u should sit down and think of a solution.
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post Jul 9 2018, 09:33 PM

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QUOTE(jamilselamat @ Jul 9 2018, 09:06 PM)
I see potential sockpuppets trying to downplay TS' plight by attacking his personality(allegedly being poor).

GPU prices are already through the roof, and still is considering depreciation. If you continue insulting potential customers by attacking their personality, you WILL soon be out of business, because those people you call 'poor' make up the majority of your sales while richfags in Malaysia are only a handful.

But it's OK, TS. Karma always finds its way. Karma WILL find its way. The only question is how and when. Just take this as a lesson. Anggapkan ini satu pengajaran, dan viralkan kedai ni sampai semua orang tau. Samaada depa muflis esok atau tak, tu belakang kira. Kalau hang berjaya buat 2-3 orang elakkan kedai ni, tu pun dah cukup. At least I know that -I- will avoid this shit store like a plague. 

To lingloong and your sockpuppets, keep treating people like shit. Someday, you'll be treated the same way.
*
Well said. Business ethics aside, old timer online sellers built their business based on the context of "cheaper than retail" and you have to realise these measly discount means much to people who want to save as much as they can. It isnt far-fetched to even say that their business base centers around majority of budget-conscious consumers. Otherwise, they would just save the trouble and walk in to any outlets to grab what they want and get over the dramas.

Personally, i've dealt with lingloong long few years back, everything was fine back then, friendly chap.

Lately, over the course of past few months i've made calls to their office to inquire stock availability for side rigs i want to build, not sure who was on the phone(different person on multiple occasion), but a number of times it was rather rude. Whatever it is, he needs to realize that his employees is killing his business(if it was not intentional by him) and he need to act if he wants his business to continue.

@TS, pay no mind to shit-sayers who are derailing the purpose of this thread, threads like this is important to create awareness of NOT only consumers, but also business owner themself to know what is really going on. It is your right to purchase from where you want to, and if case is as you said, you have a valid point and deserve an explanation. A responsible trader/business owner have to suck up to his own mistake on "wrongly" pricing their product and SELL it at purchased price EVEN IF at loss. The excuse is unacceptable and CANNOT BE ENCOURAGED.


kappa123
post Jul 9 2018, 09:33 PM

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dotakek only good for RMA. No offence but they treat me like no money people coz im only riding a kapcai. Dude, do u know how jam that fking ampang road.user posted image

This post has been edited by kappa123: Jul 9 2018, 09:35 PM
edifgrto
post Jul 9 2018, 09:36 PM

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So big issue mie??? Talk until 13pages? You guy not tired one??? = ="
mz2020
post Jul 9 2018, 09:37 PM

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QUOTE(0168257061 @ Jul 9 2018, 03:06 PM)
CONSUMER PROTECTION ACT 1999

PART II

Section 12
read. bodoh.
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TSyepikaiye
post Jul 9 2018, 09:49 PM

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QUOTE(Red_rustyjelly @ Jul 9 2018, 09:06 PM)
Both also wrong.

1.) Wrong pricing cannot be a reason for cancel, unless no stock.

2.) ts shouldn't bring up in forum. they can sue u for defame.
*
well i did chat them via lazada chat.. and post at their fb page. they ignore my chat.. delete my post at fb(sadly i cannot show proof)

This post has been edited by yepikaiye: Jul 9 2018, 09:54 PM
our_team89
post Jul 9 2018, 09:52 PM

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lol 14 pages already and not a single reply from lingloong


rockstar_
post Jul 9 2018, 09:53 PM

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Please keep this thread alive, we need to teach these suckers lesson. Last time it was gamers hideout, idealtech.
TSyepikaiye
post Jul 9 2018, 09:53 PM

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QUOTE(edifgrto @ Jul 9 2018, 09:36 PM)
So big issue mie??? Talk until 13pages? You guy not tired one??? = ="
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well u dun have to read it. nobody force u to read this thread
TSyepikaiye
post Jul 9 2018, 09:55 PM

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QUOTE(rockstar_ @ Jul 9 2018, 09:53 PM)
Please keep this thread alive, we need to teach these suckers lesson. Last time it was gamers hideout, idealtech.
*
idealtech really? wow,im been out so long.. last i heard they are okay
FatalExe
post Jul 9 2018, 09:57 PM

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I will never forget when IdealTech FB staff laughed at me when I mentioned I wanted a B350M motherboard as recommended by LYN forumers to OC the Ryzen 1200 by saying:

"Ryzen 1200 overclock? Lol"

Also saying us LYN forumers complaining wouldn't even hurt their sales and position as the top PC shop in Malaysia

Is there a problem with me wanting to overclock it? Or just look down on budget buyers?

Was so stupid that I went ahead with the purchase.

https://forum.lowyat.net/index.php?showtopic=4400000

20k views already my thread

This post has been edited by FatalExe: Jul 9 2018, 10:03 PM
kopitiamtard
post Jul 9 2018, 09:58 PM

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After reading this, i will boycott this shop...
Thanks TS.

#boycottshittyshops
GHBZDK
post Jul 9 2018, 09:58 PM

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QUOTE(edifgrto @ Jul 9 2018, 09:36 PM)
So big issue mie??? Talk until 13pages? You guy not tired one??? = ="
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ya, bumperoni~
lawliet88
post Jul 9 2018, 10:00 PM

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the good old times when lingloong come down from his condo and cod with u

pepehands
TSyepikaiye
post Jul 9 2018, 10:01 PM

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QUOTE(jamilselamat @ Jul 9 2018, 09:06 PM)
I see potential sockpuppets trying to downplay TS' plight by attacking his personality(allegedly being poor).

GPU prices are already through the roof, and still is considering depreciation. If you continue insulting potential customers by attacking their personality, you WILL soon be out of business, because those people you call 'poor' make up the majority of your sales while richfags in Malaysia are only a handful.

But it's OK, TS. Karma always finds its way. Karma WILL find its way. The only question is how and when. Just take this as a lesson. Anggapkan ini satu pengajaran, dan viralkan kedai ni sampai semua orang tau. Samaada depa muflis esok atau tak, tu belakang kira. Kalau hang berjaya buat 2-3 orang elakkan kedai ni, tu pun dah cukup. At least I know that -I- will avoid this shit store like a plague.ย 

To lingloong and your sockpuppets, keep treating people like shit. Someday, you'll be treated the same way.
*
thank you. yes u r right. poor or rich still a customer. since when shop can play customer without respect. is not like i beg for free gpu. they put ridiculous price b4 for amd gpu.

i dun complain, rant b4 in the past. coz i know its bitcoin fault

This post has been edited by yepikaiye: Jul 9 2018, 10:04 PM
annoymous1234
post Jul 9 2018, 10:02 PM

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Stick to buying from lowyat mall
FatalExe
post Jul 9 2018, 10:05 PM

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QUOTE(jamilselamat @ Jul 9 2018, 09:06 PM)
I see potential sockpuppets trying to downplay TS' plight by attacking his personality(allegedly being poor).

GPU prices are already through the roof, and still is considering depreciation. If you continue insulting potential customers by attacking their personality, you WILL soon be out of business, because those people you call 'poor' make up the majority of your sales while richfags in Malaysia are only a handful.

But it's OK, TS. Karma always finds its way. Karma WILL find its way. The only question is how and when. Just take this as a lesson. Anggapkan ini satu pengajaran, dan viralkan kedai ni sampai semua orang tau. Samaada depa muflis esok atau tak, tu belakang kira. Kalau hang berjaya buat 2-3 orang elakkan kedai ni, tu pun dah cukup. At least I know that -I- will avoid this shit store like a plague. 

To lingloong and your sockpuppets, keep treating people like shit. Someday, you'll be treated the same way.
*
I will never forget when IdealTech FB staff laughed at me when I mentioned I wanted a B350M motherboard as recommended by LYN forumers to OC the Ryzen 1200 by saying:

"Ryzen 1200 overclock? Lol"

Is there a problem with me wanting to overclock it? Or just look down on budget buyers?

Also saying us LYN forumers complaining wouldn't even hurt their sales and position as the top PC shop in Malaysia

Was so stupid that I went ahead with the purchase.

https://forum.lowyat.net/index.php?showtopic=4400000

20k views already my thread

Reality is these shop owners are so used to abusing consumer rights thanks to general ignorance over basic rights
hdd-corrupted
post Jul 9 2018, 10:15 PM

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QUOTE(rockstar_ @ Jul 9 2018, 09:53 PM)
Please keep this thread alive, we need to teach these suckers lesson. Last time it was gamers hideout, idealtech.
*
what idealtech did? i buy from them often
ZzZzz...
post Jul 9 2018, 10:18 PM

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thanks, will definitely avoid this kind of buyer
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post Jul 9 2018, 10:19 PM

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QUOTE(hdd-corrupted @ Jul 9 2018, 11:15 PM)
what idealtech did? i buy from them often
*
cakap gc zotac shitty. semua rage. btw dotatech idealtech all I blacklist already. too arrogant. Best lagi lagi you jalan jalan around digitalmall or lowyat
TSyepikaiye
post Jul 9 2018, 10:19 PM

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QUOTE(FatalExe @ Jul 9 2018, 09:57 PM)
I will never forget when IdealTech FB staff laughed at me when I mentioned I wanted a B350M motherboard as recommended by LYN forumers to OC the Ryzen 1200 by saying:

"Ryzen 1200 overclock? Lol"

Also saying us LYN forumers complaining wouldn't even hurt their sales and position as the top PC shop in Malaysia

Is there a problem with me wanting to overclock it? Or just look down on budget buyers?

Was so stupid that I went ahead with the purchase.

https://forum.lowyat.net/index.php?showtopic=4400000

20k views already my thread
*
when the shop feel they above the customer.. sad
TSyepikaiye
post Jul 9 2018, 10:21 PM

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QUOTE(kappa123 @ Jul 9 2018, 09:33 PM)
dotakek only good for RMA. No offence but they treat me like no money people coz im only riding a kapcai. Dude, do u know how jam that fking ampang road.user posted image
*
well u need dress with a suit then hahaha
FatalExe
post Jul 9 2018, 10:21 PM

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QUOTE(hdd-corrupted @ Jul 9 2018, 10:15 PM)
what idealtech did? i buy from them often
*
Laugh at customer that want to buy B350M mobo to overclock lower end Ryzen CPU

Saying LYN complaints won't affect their sales and their position as top PC shop in Malaysia

https://forum.lowyat.net/index.php?showtopic=4400000
wanted111who
post Jul 9 2018, 10:23 PM

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People have their right not to sell. I can't brain ts logic.
Hevlaska
post Jul 9 2018, 10:27 PM

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QUOTE(wanted111who @ Jul 9 2018, 10:23 PM)
People have their right not to sell. I can't brain ts logic.
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dumb fuck
hdd-corrupted
post Jul 9 2018, 10:28 PM

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QUOTE(FatalExe @ Jul 9 2018, 10:21 PM)
Laugh at customer that want to buy B350M mobo to overclock lower end Ryzen CPU

Saying LYN complaints won't affect their sales and their position as top PC shop in Malaysia

https://forum.lowyat.net/index.php?showtopic=4400000
*
ya just saw. its a pity act like that
TSyepikaiye
post Jul 9 2018, 10:30 PM

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QUOTE(wanted111who @ Jul 9 2018, 10:23 PM)
People have their right not to sell. I can't brain ts logic.
*
when they have 5unit. and sold 2of those for the former price. then im as 3rd buyer got cancelled order coz "wrong price"?

so, how the 2 unit b4 me? two time sold that with price, still blind ah? then my turn got cancelled. wow

below pic, shown the new price with still 3unit exactly as same before. LOL?


Attached thumbnail(s)
Attached Image
FatalExe
post Jul 9 2018, 10:32 PM

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QUOTE(yepikaiye @ Jul 9 2018, 10:30 PM)
when they have 5unit. and sold 2of those for the former price. then im as 3rd buyer got cancelled order coz "wrong price"?

so, how the 2 unit b4 me? two time sold that with price, still blind ah? then my turn got cancelled. wow

below pic, shown the new price with still 3unit exactly as same before. LOL?
*
Just lodge a report with KPDNKK or take them to court
jamilselamat
post Jul 9 2018, 10:33 PM

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QUOTE(FatalExe @ Jul 9 2018, 10:21 PM)
Laugh at customer that want to buy B350M mobo to overclock lower end Ryzen CPU

Saying LYN complaints won't affect their sales and their position as top PC shop in Malaysia

https://forum.lowyat.net/index.php?showtopic=4400000
*
They are gloriously falling for the 'hardcore crowd is too niche to care about' fallacy.

You know how videogame hardcores are usually sort of the authority figure who always get asked by casuals on what to play and what to buy? That hardcores are usually the point of reference for the general masses when they want to spend money on shit? And when we say 'no', 95% chances are the masses will listen? And that's how EA shit games like Mass Effect Andromeda failed to meet sales expectations because of it?

Same with PC. It's difficult enough to get a good deal in fucking Jerlun so online purchase is usually the only way to get the best shit. People like me are the go-to for first time PC buyers; not just gamers, but also for specialized applications like 3D modeling, rendering and such. And sometimes they even just hand me the cash with a small comission, and entrust me to buy shit for them. What do you think I'll do if people ask me about stores piss me off?

If Dotatech wants to proclaim that they are still getting enough business, so what? At least I know they wont get any sales from me or anyone who asks about PCs from me.

This post has been edited by jamilselamat: Jul 9 2018, 10:36 PM
TSyepikaiye
post Jul 9 2018, 10:35 PM

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QUOTE(FatalExe @ Jul 9 2018, 10:32 PM)
Just lodge a report with KPDNKK or take them to court
*
no need court. too much hassle for poor ppl(some say) like me.

if my money doesnt refund fast, or dotatech still ignore me after this. maybe i ask kpdnkk how
sakuraboo
post Jul 9 2018, 10:39 PM

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QUOTE(FatalExe @ Jul 9 2018, 10:05 PM)
I will never forget when IdealTech FB staff laughed at me when I mentioned I wanted a B350M motherboard as recommended by LYN forumers to OC the Ryzen 1200 by saying:

"Ryzen 1200 overclock? Lol"

Is there a problem with me wanting to overclock it? Or just look down on budget buyers?

Also saying us LYN forumers complaining wouldn't even hurt their sales and position as the top PC shop in Malaysia

Was so stupid that I went ahead with the purchase.

https://forum.lowyat.net/index.php?showtopic=4400000

20k views already my thread

Reality is these shop owners are so used to abusing consumer rights thanks to general ignorance over basic rights
*
Well the issue is why spend the money to oc a lesser chip when you can spend the money to buy a higher chip. You save electricity on the long run - this for buying new rig

That's why oc is preferred for either - top of the line chip, or your old chip when you wanna save money instead of buying new

wanted111who
post Jul 9 2018, 10:39 PM

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QUOTE(yepikaiye @ Jul 9 2018, 10:30 PM)
when they have 5unit. and sold 2of those for the former price. then im as 3rd buyer got cancelled order coz "wrong price"?

so, how the 2 unit b4 me? two time sold that with price, still blind ah? then my turn got cancelled. wow

below pic, shown the new price with still 3unit exactly as same before. LOL?
*
They realize the price not correct too late? Anyway, all i'm saying is any business do have their right to rectifying their mistakes and also right not to proceed with the transactions.

Of course, consumer have their right not to buy from them as well. It's only fair practice.

You can't just use the logic why he sold to 2 other customers with same pricing and you can't get the same pricing. If business decided to increase price overnight, you cant be complaining that they are selling to other at cheaper price yesterday, right? You can choose to proceed with the transaction or to walk away.

This post has been edited by wanted111who: Jul 9 2018, 10:40 PM
TSyepikaiye
post Jul 9 2018, 10:43 PM

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QUOTE(wanted111who @ Jul 9 2018, 10:39 PM)
They realize the price not correct too late? Anyway, all i'm saying is any business do have their right to rectifying their mistakes and also right not to proceed with the transactions.

Of course, consumer have their right not to buy from them as well. It's only fair practice.

You can't just use the logic why he sold to 2 other customers with same pricing and you can't get the same pricing. If business decided to increase price overnight, you cant be complaining that they are selling to other at cheaper price yesterday, right? You can choose to proceed with the transaction or to walk away.
*
this elrich person already ask about changes in price b4 me? 4 days ago. still not see the mistake price? funny

search at lazada urself if not believe me

This post has been edited by yepikaiye: Jul 9 2018, 10:44 PM


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hakim1994
post Jul 9 2018, 10:45 PM

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15 pages oredi lingloong still no comment ah?

How la like this popcorn almost finish leh
wanted111who
post Jul 9 2018, 10:50 PM

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QUOTE(yepikaiye @ Jul 9 2018, 10:43 PM)
this elrich person  already ask about changes in price b4 me? 4 days ago. still not see the mistake price? funny
*
Yes, ill definitely blame it on poor management, but what can you do?

Just accept it, not that you paid and booked the item, no official agreement made. Seller can and do have right not to proceed with the transactions.

Also, it will be their fault if anyone after you getting the lower price, but that's not the case right?
twinzeero
post Jul 9 2018, 10:50 PM

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QUOTE(hakim1994 @ Jul 9 2018, 10:45 PM)
15 pages oredi lingloong still no comment ah?

How la like this popcorn almost finish leh
*
ya lo, i keep track this thread from 3pm until now waiting for ling loong reply for more lulz
Lion Cut
post Jul 9 2018, 10:51 PM

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as long they refund and not run away with my money, i dont have any issue with seller cancelling purchase
got so much else to buy and deal with
lullerskatez
post Jul 9 2018, 10:55 PM

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QUOTE(wanted111who @ Jul 9 2018, 10:50 PM)
Yes, ill definitely blame it on poor management, but what can you do?

Just accept it, not that you paid and booked the item, no official agreement made. Seller can and do have right not to proceed with the transactions.

Also, it will be their fault if anyone after you getting the lower price, but that's not the case right?
*
This is how it was when bijan was in power. We just close one eye when all those bullshit was happening and we think we can't do anything about it but just accept the fact. Now look who is laughing. Customers have rights and merchants have to honor their mistakes. If we always just close one eye and accept it they will go on to get away with these stupid ethics and think they are above their customers. Fight for your rights bro!
TSyepikaiye
post Jul 9 2018, 10:55 PM

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QUOTE(wanted111who @ Jul 9 2018, 10:50 PM)
Yes, ill definitely blame it on poor management, but what can you do?

Just accept it, not that you paid and booked the item, no official agreement made. Seller can and do have right not to proceed with the transactions.

Also, it will be their fault if anyone after you getting the lower price, but that's not the case right?
*
what are talking about? i already paid thus booked the gpu via lazada. how offcial u want lazada online deal to be done? then next day they just cancelled my order
Red_rustyjelly
post Jul 9 2018, 10:56 PM

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QUOTE(yepikaiye @ Jul 9 2018, 09:49 PM)
well i did chat them via lazada chat.. and post at their fb page. they ignore my chat.. delete my post at fb(sadly i cannot show proof)
*
it doesn't matter,
when you defame someone regardless of whoever's fault first, they can sue you.

You as well can sue them if for the price they did not honor under consumer act.
TSyepikaiye
post Jul 9 2018, 10:57 PM

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QUOTE(Lion Cut @ Jul 9 2018, 10:51 PM)
as long they refund and not run away with my money, i dont have any issue with seller cancelling purchase
got so much else to buy and deal with
*
lazada refund can take while they said. is it true?if took so long.. sigh..
Hevlaska
post Jul 9 2018, 11:01 PM

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QUOTE(Red_rustyjelly @ Jul 9 2018, 10:56 PM)
it doesn't matter,
when you defame someone regardless of whoever's fault first, they can sue you.

You as well can sue them if for the price they did not honor under consumer act.
*
Definition of Defamation

"Defamation, calumny, vilification, or traducement is the communication of a false statement that, depending on the law of the country, harms the reputation of an individual, business, product, group, government, religion, or nation.[1]

Under common law, to constitute defamation, a claim must generally be false and must have been made to someone other than the person defamed.[2] Some common law jurisdictions also distinguish between spoken defamation, called slander, and defamation in other media such as printed words or images, called libel.[3]"

If TS claims is by no means a lie, it does not constitute defamation.
Lion Cut
post Jul 9 2018, 11:04 PM

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QUOTE(yepikaiye @ Jul 9 2018, 10:57 PM)
lazada refund can take  while they said. is it true?if took so long.. sigh..
*
my experience with lazada refund were pretty quick, almost 5 refunds, some cancelled by seller, some by me...all within a week refunded
hirano
post Jul 9 2018, 11:05 PM

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U guys who support dotatech/lingloong's action is sohai who never read business law. U got to honor the price that you displayed. When people tekan buy and submit payment, it's already a "contract acceptance".



bumpo
post Jul 9 2018, 11:09 PM

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QUOTE(wanted111who @ Jul 9 2018, 10:23 PM)
People have their right not to sell. I can't brain ts logic.
*
QUOTE(wanted111who @ Jul 9 2018, 10:39 PM)
They realize the price not correct too late? Anyway, all i'm saying is any business do have their right to rectifying their mistakes and also right not to proceed with the transactions.

Of course, consumer have their right not to buy from them as well. It's only fair practice.

You can't just use the logic why he sold to 2 other customers with same pricing and you can't get the same pricing. If business decided to increase price overnight, you cant be complaining that they are selling to other at cheaper price yesterday, right? You can choose to proceed with the transaction or to walk away.
*
QUOTE(wanted111who @ Jul 9 2018, 10:50 PM)
Yes, ill definitely blame it on poor management, but what can you do?

Just accept it, not that you paid and booked the item, no official agreement made. Seller can and do have right not to proceed with the transactions.

Also, it will be their fault if anyone after you getting the lower price, but that's not the case right?
*
you do realize that ts already bought it right? the item is already sold. it is not price check. it is not booked item. it is sold.

image you at the shop, you pick up the item you want to buy with a price tag rm100. you are satisfied with it and bring it to the cashier. cashier rings it up and tells you price is rm100. you pay the cashier rm100. cashier takes your rm100 and give you receipt. at this point, the item is sold and you are the new owner of it. now instead of giving you the item, they hold on to it says that it is priced wrongly.
what would you do at this juncture? hmm.gif hmm.gif
wanted111who
post Jul 9 2018, 11:09 PM

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QUOTE(lullerskatez @ Jul 9 2018, 10:55 PM)
This is how it was when bijan was in power. We just close one eye when all those bullshit was happening and we think we can't do anything about it but just accept the fact. Now look who is laughing. Customers have rights and merchants have to honor their mistakes. If we always just close one eye and accept it they will go on to get away with these stupid ethics and think they are above their customers. Fight for your rights bro!
*
This isn't close one eye, in fact this is about what's right and what's not. Customer have their right doesn't mean customer always right.
Merchant have to honor their mistakes given they recieved the cash and acknowledge the transaction in the first place, and they can always rectify their mistakes- i'm sure you encounter situation where people undercharge you then come to you and apologize and ask for more money. Are they in the wrong? Yes, but can they rectify it? Yes.
They can and at any time cancel the deal or whatever promotion that they are having. Of course with their reputation on the line. But if they don't care about their reputation, what you going to do about it? It isn't illegal in any way so to speak.


QUOTE(yepikaiye @ Jul 9 2018, 10:55 PM)
what are talking about? i already paid thus booked the gpu via lazada. how offcial u want lazada online deal to be done? then next day they just cancelled my order
*
Then complain to lazada, make sure this merchant can't post anything for sale in lazada, but understanding how lazada work is you paid to lazada ( not the merchant) and lazada help you enquire on the product ( your money is still with lazada). Merchant reject the deal ( no money paid to them, yours is still with lazada). So it's up to lazada how they want to implement their house rule.
bumpo
post Jul 9 2018, 11:12 PM

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QUOTE(Red_rustyjelly @ Jul 9 2018, 09:06 PM)
Both also wrong.

1.) Wrong pricing cannot be a reason for cancel, unless no stock.

2.) ts shouldn't bring up in forum. they can sue u for defame.
*
genuine curiosity.. how does the act of bring it up in forum amounts to defamation? hmm.gif hmm.gif
wanted111who
post Jul 9 2018, 11:15 PM

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QUOTE(bumpo @ Jul 9 2018, 11:09 PM)
you do realize that ts already bought it right? the item is already sold. it is not price check. it is not booked item. it is sold.

image you at the shop, you pick up the item you want to buy with a price tag rm100. you are satisfied with it and bring it to the cashier. cashier rings it up and tells you price is rm100. you pay the cashier rm100. cashier takes your rm100 and give you receipt. at this point, the item is sold and you are the new owner of it. now instead of giving you the item, they hold on to it says that it is priced wrongly.
what would you do at this juncture?  hmm.gif  hmm.gif
*
Yes, your right. This is if you dealt directly with the merchant. No question about this. But in ts situation , he's using lazada. So will follow lazada house rule. This isn't your normal in store transaction.
bumpo
post Jul 9 2018, 11:18 PM

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QUOTE(wanted111who @ Jul 9 2018, 11:09 PM)
This isn't close one eye, in fact this is about what's right and what's not. Customer have their right doesn't mean customer always right.
Merchant have to honor their mistakes given they recieved the cash and acknowledge the transaction in the first place, and they can always rectify their mistakes- i'm sure you encounter situation where people undercharge you then come to you and apologize and ask for more money. Are they in the wrong? Yes, but can they rectify it? Yes.
They can and at any time cancel the deal or whatever promotion that they are having. Of course with their reputation on the line. But if they don't care about their reputation, what you going to do about it? It isn't illegal in any way so to speak.
Then complain to lazada, make sure this merchant can't post anything for sale in lazada, but understanding how lazada work is you paid to lazada ( not the merchant) and lazada help you enquire on the product ( your money is still with lazada). Merchant reject the deal ( no money paid to them, yours is still with lazada). So it's up to lazada how they want to implement their house rule.
*
bro... just.. bro.. wtf you merepeking about online commerce nie?? you think this is auction site ah or those sites that mine deals/promo from other ecommerce sites??
thankx for the lulz lewat malam laugh.gif laugh.gif
Red_rustyjelly
post Jul 9 2018, 11:20 PM

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QUOTE(Hevlaska @ Jul 9 2018, 11:01 PM)
Definition of Defamation

"Defamation, calumny, vilification, or traducement is the communication of a false statement that, depending on the law of the country, harms the reputation of an individual, business, product, group, government, religion, or nation.[1]

Under common law, to constitute defamation, a claim must generally be false and must have been made to someone other than the person defamed.[2] Some common law jurisdictions also distinguish between spoken defamation, called slander, and defamation in other media such as printed words or images, called libel.[3]"

If TS claims is by no means a lie, it does not constitute defamation.
*
this clause is true
Under reality, 1 question that in constitution if the buyer did not provide ample of time for the seller to administrate responses, it can be consider defame.
EVEN if the seller honor back the price they posted before, it also can be consider defame. because by shaming a company's image online apart from rating system via internet platform IE google rating, facebook review rating, etc.
The case is like if a guy A accidentally stole a parking from guy B, without proper engagement guy B film it and viral it online. it is unfair practice and it could result in damage claim.

But in reality, no one will bother suing if they got viral unless they got time and money.

I am also not defending on the Seller, because I don't agree that seller reason's price mistake.
It is already a breach of consumer law for not honoring posted price

This post has been edited by Red_rustyjelly: Jul 9 2018, 11:23 PM
iCare
post Jul 9 2018, 11:20 PM

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I can see some sellers potential scammers/scammers going back and forth protecting this issue. If amazon , neweggs surely all will bring out their pitchforks until the seller surrenders.

Lazada = taobao alibaba mentality.
Snoopycute98
post Jul 9 2018, 11:20 PM

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Ayam always buy online pc parts from lingloong

His price and courier service ok

But attitude a bit langsi, ask a bit den mcm impatient liao
Red_rustyjelly
post Jul 9 2018, 11:21 PM

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QUOTE(bumpo @ Jul 9 2018, 11:12 PM)
genuine curiosity.. how does the act of bring it up in forum amounts to defamation?  hmm.gif  hmm.gif
*
Communications and Multimedia Act.
lullerskatez
post Jul 9 2018, 11:27 PM

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QUOTE(bumpo @ Jul 9 2018, 11:18 PM)
bro... just.. bro.. wtf you merepeking about online commerce nie?? you think this is auction site ah or those sites that mine deals/promo from other ecommerce sites??
thankx for the lulz lewat malam  laugh.gif  laugh.gif
*
This bro is just clueless lah. Wherever you sell your goods doesn't matter if it is pasar malam or online or even your backyard you as a merchant have to be solely responsible. This bro doesn't understand the concept of ecommerce. It means it is an extension of your shop. In fact I think Lazada should remove the option for sellers to cancel orders. They are solely responsible for their mistakes and have to bare any loses they make.
bumpo
post Jul 9 2018, 11:28 PM

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QUOTE(Red_rustyjelly @ Jul 9 2018, 11:21 PM)
Communications and Multimedia Act.
*
surely the act of posting it in forum doesnt amount to defamation. pretty sure it is the content of the post. e.g. true to fact = no defame, but if add extra fake additives here and there to spice things up then is another story.
assuming ts didnt tell lies, how does that fit into defamation then?
derthvadar
post Jul 9 2018, 11:28 PM

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Walaweh almost beli GTX1060 6GB from them today.

Better tunggu for their response dulu regarding your case.



spacelion
post Jul 9 2018, 11:30 PM

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QUOTE(FatalExe @ Jul 9 2018, 10:21 PM)
Laugh at customer that want to buy B350M mobo to overclock lower end Ryzen CPU

Saying LYN complaints won't affect their sales and their position as top PC shop in Malaysia

https://forum.lowyat.net/index.php?showtopic=4400000
*
Help u link to the post

https://forum.lowyat.net/index.php?showtopi...post&p=87105521
Hevlaska
post Jul 9 2018, 11:30 PM

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QUOTE(Red_rustyjelly @ Jul 9 2018, 11:20 PM)
this clause is true
Under reality, 1 question that in constitution if the buyer did not provide ample of time for the seller to administrate responses, it can be consider defame.
EVEN if the seller honor back the price they posted before, it also can be consider defame. because by shaming a  company's image online apart from rating system via internet platform IE google rating, facebook review rating, etc.
The case is like if a guy A accidentally stole a parking from guy B, without proper engagement guy B film it and viral it online. it is unfair practice and it could result in damage claim.

But in reality, no one will bother suing if they got viral unless they got time and money.

I am also not defending on the Seller, because I don't agree that seller reason's price mistake.
It is already a breach of consumer law for not honoring posted price
*
I understand that you're not defending the seller.

In my experience, defamation charges can only be pressed if it is unbased/untrue. If defamation charges can be so easily pushed, i think most of us, especially those in /K would be in jail not being able to enjoy their popcorns.

In any case, i doubt any charges will be presented for this case, it might spell seller's own demise in doing so.



wanted111who
post Jul 9 2018, 11:31 PM

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QUOTE(bumpo @ Jul 9 2018, 11:18 PM)
bro... just.. bro.. wtf you merepeking about online commerce nie?? you think this is auction site ah or those sites that mine deals/promo from other ecommerce sites??
thankx for the lulz lewat malam  laugh.gif  laugh.gif
*
Pic tells a thousand words,

Attached Image

You're right I'm merepeking.
derthvadar
post Jul 9 2018, 11:31 PM

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Btw lingloong tengah online right now.

Woi tauke come in handle your sh!t lah.
spacelion
post Jul 9 2018, 11:31 PM

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QUOTE(Snoopycute98 @ Jul 9 2018, 11:20 PM)
Ayam always buy online pc parts from lingloong

His price and courier service ok

But attitude a bit langsi, ask a bit den mcm impatient liao
*
ya ya he become like Davis already
ryanice8888
post Jul 9 2018, 11:34 PM

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Dont buy from this DotaTech already man, if that was their mistake they have to honor the purchase.

And yeah, the owner attitude getting abit screwed up, really ask abit damn lan c
TSyepikaiye
post Jul 9 2018, 11:35 PM

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QUOTE(derthvadar @ Jul 9 2018, 11:28 PM)
Walaweh almost beli GTX1060 6GB from them today.

Better tunggu for their response dulu regarding your case.
*
if buying dun worrying, they are not scammer. just buy.if got problem. u are welcome to share here.LOL

im talking about their (tactic fixing price?)
Hevlaska
post Jul 9 2018, 11:36 PM

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QUOTE(lullerskatez @ Jul 9 2018, 11:27 PM)
This bro is just clueless lah. Wherever you sell your goods doesn't matter if it is pasar malam or online or even your backyard you as a merchant have to be solely responsible. This bro doesn't understand the concept of ecommerce. It means it is an extension of your shop. In fact I think Lazada should remove the option for sellers to cancel orders. They are solely responsible for their mistakes and have to bare any loses they make.
*
Exactly my point, first rule of thumb when doing business. You can only post/display items that you have IN STOCK, affixed with a price, unless stated otherwise clearly before making the aforesaid item "available".

I do understand that Lazada is only a middleman and have their house rules on managing issues like this, but the fact remains, you posted "x" quantity of item for sale with a pricetag that YOU decided, you can't just cancel a customer's purchase simply because "i made a mistake in the price". It is the same and equivalent to scam and/or false marketing.

Down to the bottom, if Lazada does not pursue, there are many other channels with TS can use to pursue.
Red_rustyjelly
post Jul 9 2018, 11:39 PM

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QUOTE(Hevlaska @ Jul 9 2018, 11:30 PM)
I understand that you're not defending the seller.

In my experience, defamation charges can only be pressed if it is unbased/untrue. If defamation charges can be so easily pushed, i think most of us, especially those in /K would be in jail not being able to enjoy their popcorns.

In any case, i doubt any charges will be presented for this case, it might spell seller's own demise in doing so.
*
the question here is,
whether TS has given ample of time for seller to response, or has TS contacted Lazada dispute section to enquire about the case, or has TS communicate with seller directly via email or phone. If based on Lazada chat, could it be accounted efficient.
Before seller has time to solve the issue, many thinks differently and react based on their emotion.
The reputation for the seller has already gone down the drain with just posting a thread like this. Of course law abide customers to personally engage issues at best way with seller. but what if, buyer kept quiet, and did not engage with seller or platform marketplace provider about the dispute and simply just post it anywhere in media.
patienceGNR
post Jul 9 2018, 11:43 PM

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I once asked if they have any DDR3 RAM left in stores, their reply was "value or performance RAM?"

yeah, I know you may want to be sure but heck, just say yes or no, got what kind left and price. That's the reason why I dropped a PM. topkek
derthvadar
post Jul 9 2018, 11:43 PM

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QUOTE(yepikaiye @ Jul 9 2018, 11:35 PM)
if buying dun worrying, they are not scammer. just buy.if got problem. u are welcome to share here.LOL

im talking about their (tactic fixing price?)
*
Takpe bro, if they cannot handle your case properly then I will boikot them. Serve them right.

Jangan lupa report KPDNKK. Nak report online pun boleh, they will call you later asking for more details.
bumpo
post Jul 9 2018, 11:45 PM

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QUOTE(wanted111who @ Jul 9 2018, 11:31 PM)
Pic tells a thousand words,

Attached Image

You're right I'm merepeking.
*
aduiii... ini order fulfillment la doh.gif lazada is not holding the physical goods. the merchant is. in fact some merchants themselves also dont hold the physical goods.

this what happens after item is sold. make no mistake about that
wanted111who
post Jul 9 2018, 11:45 PM

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QUOTE(lullerskatez @ Jul 9 2018, 11:27 PM)
This bro is just clueless lah. Wherever you sell your goods doesn't matter if it is pasar malam or online or even your backyard you as a merchant have to be solely responsible. This bro doesn't understand the concept of ecommerce. It means it is an extension of your shop. In fact I think Lazada should remove the option for sellers to cancel orders. They are solely responsible for their mistakes and have to bare any loses they make.
*
Look be it seller or buyer both had agreed with lazada terms and condition the moment they click on I agree checkbox.

The fact now is that the order was cancelled . I don't know what's lazada terms and conditions and I don't want to know. If anything ts can go and refer to lazada.

Lazada act as the middle man for both patty and they have responsibility.
wanted111who
post Jul 9 2018, 11:47 PM

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QUOTE(bumpo @ Jul 9 2018, 11:45 PM)
aduiii... ini order fulfillment la doh.gif lazada is not holding the physical goods. the merchant is. in fact some merchants themselves also dont hold the physical goods.

this what happens after item is sold. make no mistake about that
*
How about payment? Lazada straight transfer money to merchant once order was recieved?
rockstar_
post Jul 9 2018, 11:48 PM

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QUOTE(wanted111who @ Jul 9 2018, 11:31 PM)
Pic tells a thousand words,

Attached Image

You're right I'm merepeking.
*
The rule of trading always the same no matter what platform. The seller has to honor the price they selling, if not it will become like false advertising. Dont you hate when people misled you to buy stuff? Also lazada refund could take days if not weeks. Stop making hassle to the customers if you cant honor the price. Iโ€™ve been there before with lazada when merchant cancel my 3.7k transaction. Took almost two weeks for my money tobe refunded. Worse i have to call their service desk because instead of refunding they want to give me store credit.


No more plotek these irresponsible sellers
Davez89
post Jul 9 2018, 11:51 PM

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Buy at Etech Pc la best.. Bought my pc there last year.. Saved 600-1000 until now also can't believe lol
Snoopycute98
post Jul 9 2018, 11:52 PM

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QUOTE(spacelion @ Jul 9 2018, 11:31 PM)
ya ya he become like Davis already
*
Davis who?
otakotak
post Jul 9 2018, 11:54 PM

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i really hope TS bring this to KPDNKK to give lesson so that seller set their price properly in online shop

» Click to show Spoiler - click again to hide... «

» Click to show Spoiler - click again to hide... «

bumpo
post Jul 9 2018, 11:54 PM

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QUOTE(Red_rustyjelly @ Jul 9 2018, 11:39 PM)
the question here is,
whether TS has given ample of time for seller to response, or has TS contacted Lazada dispute section to enquire about the case, or has TS communicate with seller directly via email or phone. If based on Lazada chat, could it be accounted efficient.
Before seller has time to solve the issue, many thinks differently and react based on their emotion.
The reputation for the seller has already gone down the drain with just posting a thread like this. Of course law abide customers to personally engage issues at best way with seller. but what if, buyer kept quiet, and did not engage with seller or platform marketplace provider about the dispute and simply just post it anywhere in media.
*
pretty sure defamation laws doesnt spell out "did you engage with other party first to resolve? if you did then not defame, if you didnt then is defame".
your post sounds like quite a liberal interpretation of defamation or a very specific interpretation that fits a very specific situation hmm.gif hmm.gif
jamilselamat
post Jul 9 2018, 11:56 PM

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QUOTE(Red_rustyjelly @ Jul 9 2018, 11:39 PM)
the question here is,
whether TS has given ample of time for seller to response, or has TS contacted Lazada dispute section to enquire about the case, or has TS communicate with seller directly via email or phone. If based on Lazada chat, could it be accounted efficient.
Before seller has time to solve the issue, many thinks differently and react based on their emotion.
The reputation for the seller has already gone down the drain with just posting a thread like this. Of course law abide customers to personally engage issues at best way with seller. but what if, buyer kept quiet, and did not engage with seller or platform marketplace provider about the dispute and simply just post it anywhere in media.
*
I'm more inclined to believe that DotaTech is still standing today because there are more mistreated people who swallowed it all up either because they're ignorant, or they thought they wouldnt make a dent.

The song these wellknown sellers kept singing is that "lowyat dont matter", but we still have a lot of people making new account here JUST for shopping at garage sales.

Maybe we should try, just once, to viral this shit up on Facebook. TS isnt an isolated case. Many oldtime /ktards here received service level that are either just as bad or worse and testified in this very thread.
wanted111who
post Jul 9 2018, 11:56 PM

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QUOTE(rockstar_ @ Jul 9 2018, 11:48 PM)
The rule of trading always the same no matter what platform. The seller has to honor the price they selling, if not it will become like false advertising. Dont you hate when people misled you to buy stuff? Also lazada refund could take days if not weeks. Stop making hassle to the customers if you cant honor the price. Iโ€™ve been there before with lazada when merchant cancel my 3.7k transaction. Took almost two weeks for my money tobe refunded. Worse i have to call their service desk because instead of refunding they want to give me store credit.
No more plotek these irresponsible sellers
*
The fact that lazada allow the merchant to cancel the transaction. That's all to it. You experience it yourself.

Just that when you use lazada, you had agree with their terms and conditions, their rule so to speak. You can try find the fine print and prove to them that they cant cancel order and demand compensation from them.
Or you can find another platform which don't allow merchant to cancel the transaction.

And even in real stores, merchant can cancel the transaction before you pay. It isn't illegal.


bumpo
post Jul 10 2018, 12:00 AM

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QUOTE(wanted111who @ Jul 9 2018, 11:47 PM)
How about payment? Lazada straight transfer money to merchant once order was recieved?
*
instead of beating around the bush, why dont you come straight out and say that it is not consider sold until merchant cashes out the moolah?
letih lah mau pusing2 sweat.gif
Red_rustyjelly
post Jul 10 2018, 12:06 AM

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QUOTE(bumpo @ Jul 9 2018, 11:54 PM)
pretty sure defamation laws doesnt spell out "did you engage with other party first to resolve? if you did then not defame, if you didnt then is defame".
your post sounds like quite a liberal interpretation of defamation or a very specific interpretation that fits a very specific situation hmm.gif  hmm.gif
*
if you have been to court debate, these question will normally rise. My experience.
Red_rustyjelly
post Jul 10 2018, 12:10 AM

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QUOTE(jamilselamat @ Jul 9 2018, 11:56 PM)
I'm more inclined to believe that DotaTech is still standing today because there are more mistreated people who swallowed it all up either because they're ignorant, or they thought they wouldnt make a dent.

The song these wellknown sellers kept singing is that "lowyat dont matter", but we still have a lot of people making new account here JUST for shopping at garage sales.

Maybe we should try, just once, to viral this shit up on Facebook. TS isnt an isolated case. Many oldtime /ktards here received service level that are either just as bad or worse  and testified in this very thread.
*
Yeah, if i am TS, i will probably post a google shop review, or facebook review the shit out of the seller. or sue the shit out of them immediately rather than just vent frustration here.
rather than giving seller chance to bite back.

rockstar_
post Jul 10 2018, 12:12 AM

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QUOTE(wanted111who @ Jul 9 2018, 11:56 PM)
The fact that lazada allow the merchant to cancel the transaction. That's all to it. You experience it yourself.

Just that when you use lazada, you had agree with their terms and conditions, their rule so to speak. You can try find the fine print and prove to them that they cant cancel order and demand compensation from them.
Or you can find another platform which don't allow merchant to cancel the transaction.

And even in real stores, merchant can cancel the transaction before you pay. It isn't illegal.
*
You can avoid legal repercussions but itโ€™s unethical to dishonour your stated price just because you โ€˜mistakenly put the price. You can pusing all you want around lazada tnc but the fact is the seller indeed cancel the order and the customer has to wait for the refund. Money has changed hand no matter what channel they use, be it lazada, cash or credit card. The moment you accept this kind of behaviour you are allowing these sellers to futher pijak your face. No wonder consumer rights in malaysia gone to shit already. Because there are still plotek2 around dishonest sellers. For me plain and simple, dotatech cannot be trusted. Its a shame because i used to buy stuff from them, last item was a monitor.
doomx
post Jul 10 2018, 12:13 AM

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all of u busy fighting, lingloong dont care also

This post has been edited by doomx: Jul 10 2018, 12:13 AM
lullerskatez
post Jul 10 2018, 12:23 AM

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QUOTE(rockstar_ @ Jul 10 2018, 12:12 AM)
You can avoid legal repercussions but itโ€™s unethical to dishonour your stated price just because you โ€˜mistakenly put the price. You can pusing all you want around lazada tnc but the fact is the seller indeed cancel the order and the customer has to wait for the refund. Money has changed hand no matter what channel they use, be it lazada, cash or credit card. The moment you accept this kind of behaviour you are allowing these sellers to futher pijak your face. No wonder consumer rights in malaysia gone to shit already. Because there are still plotek2 around dishonest sellers. For me plain and simple, dotatech cannot be trusted. Its a shame because i used to buy stuff from them, last item was a monitor.
*
Preach it bro. We need to enforce our rights and not let shitty merchants pijak us just because they feel like it. People who are supporting Dotatech's business ethics could just be running their business exactly like them.
wanted111who
post Jul 10 2018, 12:26 AM

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QUOTE(rockstar_ @ Jul 10 2018, 12:12 AM)
You can avoid legal repercussions but itโ€™s unethical to dishonour your stated price just because you โ€˜mistakenly put the price. You can pusing all you want around lazada tnc but the fact is the seller indeed cancel the order and the customer has to wait for the refund. Money has changed hand no matter what channel they use, be it lazada, cash or credit card. The moment you accept this kind of behaviour you are allowing these sellers to futher pijak your face. No wonder consumer rights in malaysia gone to shit already. Because there are still plotek2 around dishonest sellers. For me plain and simple, dotatech cannot be trusted. Its a shame because i used to buy stuff from them, last item was a monitor.
*
Yes, you're right, it's illegal for any merchant to increase price higher than their price tag. That's why in Tesco, if the price is wrong, can snap pictures and show them and they will honor the lower price tag.

Im not accepting any behavior, it's not illegal for any merchant to cancel the transaction before money exchange hand is what im saying. Ever heard of the old hong kong movie saying "i dont want to do your business?" what's right is right, we can't go and say it's wrong

The seller have their own reputation to destroy. Again, it isn't illegal for them to destroy their own reputation as long as they didn't do anything that breaking the law. There is nothing us consumer can do if the merchant want to destroy their own reputation except by giving them a helping hand.

As consumer, we can go any other channel and we have the right to do so.
gloomberg
post Jul 10 2018, 12:34 AM

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Unfortunately, it's common for them to do that. They aren't really merchants, more like traders because price move like commodities. I remember SSD price over one day surge so much macam world going to end. I bought stuff from them before, but fortunately i have other sellers now who will entertain me. Mind you my PC is worth over 7k.
Snoopycute98
post Jul 10 2018, 12:50 AM

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QUOTE(jamilselamat @ Jul 9 2018, 11:56 PM)
I'm more inclined to believe that DotaTech is still standing today because there are more mistreated people who swallowed it all up either because they're ignorant, or they thought they wouldnt make a dent.

The song these wellknown sellers kept singing is that "lowyat dont matter", but we still have a lot of people making new account here JUST for shopping at garage sales.

Maybe we should try, just once, to viral this shit up on Facebook. TS isnt an isolated case. Many oldtime /ktards here received service level that are either just as bad or worse  and testified in this very thread.
*
Yea, i remember back then got post about dotatech attitude and others stuffs,

buy casing one
kcmy
post Jul 10 2018, 12:51 AM

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Thnx TS. will avoid this shop at all cost.
jagged
post Jul 10 2018, 12:52 AM

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QUOTE(lullerskatez @ Jul 10 2018, 12:23 AM)
Preach it bro. We need to enforce our rights and not let shitty merchants pijak us just because they feel like it. People who are supporting Dotatech's business ethics could just be running their business exactly like them.
*
+1
lingloong
post Jul 10 2018, 12:54 AM

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Joined: Aug 2007
From: Ampang TO Sibu


QUOTE(yepikaiye @ Jul 9 2018, 02:59 PM)
DotaTech IT Enterprise is sly S. O. B

I buy rx 580 4gb via their shop lazada. then they cancel my order as they liked.
reason : wrong price? wtf im the 3rd person buy the stock.

Rude, they deleted my post at their fb page, ignore my chat via lazada
when im buying after 2 stock already sold. now u said to me wrong price and adjust higher price? wow what a tactic.

dun want let me buy cozย  what?
*
I'm kinda reluctant to reply this kind of /k tread but since the issue need clarification, I shall point out the info regarding Lazada order cancellation issue & miscommunication between TS and our Lazada store. FYI our Lazada store are managed by one of my staff thus things go pretty straightforward when dealing with Lazada order issue & customer query

Let's start with Lazada order cancellation :
1. After investigation, the order is cancelled due to price error. Cause = Lazada system glitch. We believe every merchant which have Lazada store know that their new system it's full of retarded issue range from pricing, inventory, delivery & payment issue ~ the list go on
2. I believe for TS case, price error happen after the implementation of 0% GST. Unlike other marketplace like Lelong, they auto adjusted by -6% for all SKU price BUT not for Lazada. It have to be done manually or via template extraction. And during the transition, we do have assistance from Lazada appointed store manager as well so they know such issue will happen thus every store have the option to cancel order either due to "out of stock" or "wrong price" issue. They don't have this option previously.
3. For TS order, once our Lazada Seller-center receive the order notification, we will counter check the info is in correct order before proceed. As such "wrong price" issue arise, we will make a report to Lazada via partnersupport channel & they will assist in term of order cancellation & prioritize refund to customer. From what I checked in our seller-center record, the refund has been processed & issued as ----? "Order ID: 204083487977801 / REFUND_ISSUED / 2018-07-08 14:07:45"
4. TS have the right to exercise his consumer right as advised by other forumer & I do encourage TS to do so. Perhaps other affected forumer as well coz as a merchant, we are sick and tired of Lazada system, their full of issue marketplace & glitch all over the website. Our countless complains & feedback fall into deaf-ears in the past and perhaps local authority come knocking their door might serve them some wake-up call. I'm reachable via email: dotatech.lingloong@gmail.com so if you have the report, do forward a copy to me. It doesn't matter if you named my company as defendant or the party you want to complain, my side will follow-up and provide info to pass on the responsibility to the actual culprit ~ which is the marketplace
5. For TS point that we sold 2 units before him, that's untrue because what stated as sold for how many units doesn't mean it was sold for a price TS bought. The last purchase for this SKU dated way back 02 March to a customer which bought 2 units @ RM2099 each (during mining craze period)
6. We always honor sold price to our customer even it's below-cost or @ loss but if the error it's not from us, unfortunately we will bring our those responsible party (for your case which is the marketplace you patronize)

As for TS, I believe the reason our store person in-charge ignore you due ~ :
1. Improper way to contact us to clarify the issue. Perhaps inappropriate channel and improper words or message convened. I have attached a "comment" on our product Q&A section as attached** ~ what my store-staff feedback to me
2. FYI, we apply zero tolerance @ improper message/spam or should I say "abusive" message or remarks. If we receive any of this, it will be auto-flagged and ignored. Thus your message in chat will be ignored
3. In order to serve other customer better, it's unfortunate that we have to imply such approach and filter-out those inappropriate message/customer. We try to respond & assist to every customer possible. For Lazada chat system, when flagged you won't be able to reach us & we won't able to see your message
4. We have our FB page, email & store contact number listed but you choose to put on a public shaming post without even try to contact us personally ~ again that's why your FB post got deleted (same reason - it's inappropriate)
5. And now here you are creating a LYN post because you are not satisfy with your order cancellation without proper inquiry via proper channel. But it's understandable your frustration thus I shall be positive and treat this tread as free publicity coz โ€œthereโ€™s no such thing as bad publicity.โ€ smile.gif

Lastly, I do apologize to TS if this purchase cause much inconvenience to you. Good night everyone

QUOTE
Link: https://www.lazada.com.my/terms-of-use/?spm....461d24f6ARTM9W

ORDER ACCEPTANCE AND PRICING

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or bank account charged.

Please refer to the GST Act 2014 published in the gazette on 19 June 2014 and the GST Regulations 2014 issued on 30 June 2014. GST is under the jurisdiction of the Royal Malaysian Customs Department (โ€œCustoms Departmentโ€).


This post has been edited by lingloong: Jul 10 2018, 12:42 PM


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lingloong
post Jul 10 2018, 01:10 AM

# Noob In Trading #
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Joined: Aug 2007
From: Ampang TO Sibu


QUOTE(rockstar_ @ Jul 10 2018, 12:12 AM)
You can avoid legal repercussions but itโ€™s unethical to dishonour your stated price just because you โ€˜mistakenly put the price. You can pusing all you want around lazada tnc but the fact is the seller indeed cancel the order and the customer has to wait for the refund. Money has changed hand no matter what channel they use, be it lazada, cash or credit card. The moment you accept this kind of behaviour you are allowing these sellers to futher pijak your face. No wonder consumer rights in malaysia gone to shit already. Because there are still plotek2 around dishonest sellers. For me plain and simple, dotatech cannot be trusted. Its a shame because i used to buy stuff from them, last item was a monitor.
*
bro you have your point there. but listening to one side of story and make a conclusion before the story end seems not a good idea to pass down your judgement smile.gif
wanted111who
post Jul 10 2018, 01:17 AM

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QUOTE(lingloong @ Jul 10 2018, 12:54 AM)
I'm kinda reluctant to reply this kind of /k tread but since the issue need clarification, I shall point out the info regarding Lazada order cancellation issue & miscommunication between TS and our Lazada store. FYI our Lazada store are managed by one of my staff thus things go pretty straightforward when dealing with Lazada order issue & customer query

Let's start with Lazada order cancellation :
1. After investigation, the order is cancelled due to price error. Cause = Lazada system glitch. We believe every merchant which have Lazada store know that their new system it's full of retarded issue range from pricing, inventory, delivery & payment issue ~ the list go on
2. I believe for TS case, price error happen after the implementation of 0% GST. Unlike other marketplace like Lelong, they auto adjusted by -6% for all SKU price BUT not for Lazada. It have to be done manually or via template extraction. And during the transition, we do have assistance from Lazada appointed store manager as well so they know such issue will happen thus every store have the option to cancel order either due to "out of stock" or "wrong price" issue. They don't have this option previously.
3. For TS order, once our Lazada Seller-center receive the order notification, we will counter check the info is in correct order before proceed. As such "wrong price" issue arise, we will make a report to Lazada via partnersupport channel & they will assist in term of order cancellation & prioritize refund to customer. From what I checked in our seller-center record, the refund has been processed & issued as ----?  "Order ID: 204083487977801 / REFUND_ISSUED / 2018-07-08 14:07:45"     
4. TS have the right to exercise his consumer right as advised by other forumer & I do encourage TS to do so. Perhaps other affected forumer as well coz as a merchant, we are sick and tired of Lazada system, their full of issue marketplace & glitch all over the website. Our countless complains & feedback fall into deaf-ears in the past and perhaps local authority come knocking their door might serve them some wake-up call. I'm reachable via email: dotatech.lingloong@gmail.com so if you have the report, do forward a copy to me. It doesn't matter if you named my company as defendant or the party you want to complain, my side will follow-up and provide info to pass on the responsibility to the actual culprit ~ which is the marketplace
5. For TS point that we sold 2 units before him, that's untrue because what stated as sold for how many units doesn't mean it was sold for a price TS bought. The last purchase for this SKU dated way back 02 March to a customer which bought 2 units @ RM2099 each (during mining craze period)
6. We always honor sold price to our customer even it's below-cost or @ loss but if the error it's not from us, unfortunately we will bring our those responsible party (for your case which is the marketplace you patronize)

As for TS, I believe the reason our store person in-charge ignore you due ~ :
1. Improper way to contact us to clarify the issue. Perhaps inappropriate channel and improper words or message convened. I have attached a "comment" on our product Q&A section as attached** ~ what my store-staff feedback to me
2. FYI, we apply zero tolerance @ improper message/spam or should I say "abusive" message or remarks. If we receive any of this, it will be auto-flagged and ignored. Thus your message in chat will be ignored
3. In order to serve other customer better, it's unfortunate that we have to imply such approach and filter-out those inappropriate message/customer. We try to respond & assist to every customer possible. For Lazada chat system, when flagged you won't be able to reach us & we won't able to see your message
4. We have our FB page, email & store contact number listed but you choose to put on a public shaming post without even try to contact us personally ~ again that's why your FB post got deleted (same reason - it's inappropriate)
5. And now here you are creating a LYN post because you are not satisfy with your order cancellation without proper inquiry via proper channel. But it's understandable your frustration thus I shall be positive and treat this tread as free publicity coz โ€œthereโ€™s no such thing as bad publicity.โ€ smile.gif     

Lastly, I do apologize to TS if this purchase cause much inconvenience to you. Good night everyone
*
Your explaination did make a few people here sounds stupid.

Why this wasn't explained to ts in the first place? Your management just don't care enough to waste their valuable time to give a proper answer to ts which can avoid this misunderstanding?
You only care when things started to viral?
Anyway pushing responsibility (to lazada) and giving excuses isn't cool. Give ts some voucher and ask him to reverse this thread la. You're partly responsible as well.

Just suggestion only, not that I really care for ts or for your store.
PrincZe
post Jul 10 2018, 01:18 AM

Look at all my stars!!
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Wow finally ling loong is here

But all in all, the conclusion is neither want admit mistake.

Hence, please move forward to next option which is raise kpdnkk a ticket
PrincZe
post Jul 10 2018, 01:21 AM

Look at all my stars!!
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Joined: Oct 2008
QUOTE(lingloong @ Jul 10 2018, 01:10 AM)
bro you have your point there. but listening to one side of story and make a conclusion before the story end seems not a good idea to pass down your judgement  smile.gif
*
The fact that u as owner or representative feels reluctant to reply already mean you indirectly admit its partly your fault as well


lingloong
post Jul 10 2018, 01:25 AM

# Noob In Trading #
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Senior Member
1,256 posts

Joined: Aug 2007
From: Ampang TO Sibu


QUOTE(wanted111who @ Jul 10 2018, 01:17 AM)
Your explaination did make a few people here sounds stupid.

Why this wasn't explained to ts in the first place? Your management just don't care enough to waste their valuable time to give a proper answer to ts which can avoid this misunderstanding?
You only care when things started to viral?
Anyway pushing responsibility (to lazada) and giving excuses isn't cool. Give ts some voucher and ask him to reverse this thread la. You're partly responsible as well.

Just suggestion only, not that I really care for ts or for your store.
*
If you read my reply, you know why the message didn't go though. FYI TS might 1-to-1 with us but we believe our time it's more valuable for other customer. It's not about pushing responsibility, I'm here to explain the issue. Anyone can pass down their subjective judgement. Since u guys like popcorn, I shall entertain with few post here in /k

It will be my last. Goodnight

QUOTE(PrincZe @ Jul 10 2018, 01:18 AM)
Wow finally ling loong is here

But all in all, the conclusion is neither want admit mistake.

Hence, please move forward to next option which is raise kpdnkk a ticket
*
Do read my reply. TS are welcome to proceed KDPNKK smile.gif
Snoopycute98
post Jul 10 2018, 01:25 AM

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Popcorn ready

catsper
post Jul 10 2018, 01:25 AM

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From: KL



I deal with LZD seller system too and at same time used to buy from Lingloong. I back seller for this case.

By transacting in an online platform, buyer would have been opt in into platform SOP and conditions, including return, cancellation, refund, complaint channel handling etc. Of course buyers have rights to file dispute, but seller is not obliged to fulfill unreasonable demand either, let alone dwelling with unpleasant conversation. Just my 2 cent.
derthvadar
post Jul 10 2018, 01:27 AM

(เธ‡ โ€ขฬ€_โ€ขฬ)เธ‡
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Joined: Feb 2016
From: Bikini Bottom
QUOTE(lingloong @ Jul 10 2018, 12:54 AM)
I'm kinda reluctant to reply this kind of /k tread but since the issue need clarification, I shall point out the info regarding Lazada order cancellation issue & miscommunication between TS and our Lazada store. FYI our Lazada store are managed by one of my staff thus things go pretty straightforward when dealing with Lazada order issue & customer query

Let's start with Lazada order cancellation :
1. After investigation, the order is cancelled due to price error. Cause = Lazada system glitch. We believe every merchant which have Lazada store know that their new system it's full of retarded issue range from pricing, inventory, delivery & payment issue ~ the list go on
2. I believe for TS case, price error happen after the implementation of 0% GST. Unlike other marketplace like Lelong, they auto adjusted by -6% for all SKU price BUT not for Lazada. It have to be done manually or via template extraction. And during the transition, we do have assistance from Lazada appointed store manager as well so they know such issue will happen thus every store have the option to cancel order either due to "out of stock" or "wrong price" issue. They don't have this option previously.
3. For TS order, once our Lazada Seller-center receive the order notification, we will counter check the info is in correct order before proceed. As such "wrong price" issue arise, we will make a report to Lazada via partnersupport channel & they will assist in term of order cancellation & prioritize refund to customer. From what I checked in our seller-center record, the refund has been processed & issued as ----?  "Order ID: 204083487977801 / REFUND_ISSUED / 2018-07-08 14:07:45"     
4. TS have the right to exercise his consumer right as advised by other forumer & I do encourage TS to do so. Perhaps other affected forumer as well coz as a merchant, we are sick and tired of Lazada system, their full of issue marketplace & glitch all over the website. Our countless complains & feedback fall into deaf-ears in the past and perhaps local authority come knocking their door might serve them some wake-up call. I'm reachable via email: dotatech.lingloong@gmail.com so if you have the report, do forward a copy to me. It doesn't matter if you named my company as defendant or the party you want to complain, my side will follow-up and provide info to pass on the responsibility to the actual culprit ~ which is the marketplace
5. For TS point that we sold 2 units before him, that's untrue because what stated as sold for how many units doesn't mean it was sold for a price TS bought. The last purchase for this SKU dated way back 02 March to a customer which bought 2 units @ RM2099 each (during mining craze period)
6. We always honor sold price to our customer even it's below-cost or @ loss but if the error it's not from us, unfortunately we will bring our those responsible party (for your case which is the marketplace you patronize)

As for TS, I believe the reason our store person in-charge ignore you due ~ :
1. Improper way to contact us to clarify the issue. Perhaps inappropriate channel and improper words or message convened. I have attached a "comment" on our product Q&A section as attached** ~ what my store-staff feedback to me
2. FYI, we apply zero tolerance @ improper message/spam or should I say "abusive" message or remarks. If we receive any of this, it will be auto-flagged and ignored. Thus your message in chat will be ignored
3. In order to serve other customer better, it's unfortunate that we have to imply such approach and filter-out those inappropriate message/customer. We try to respond & assist to every customer possible. For Lazada chat system, when flagged you won't be able to reach us & we won't able to see your message
4. We have our FB page, email & store contact number listed but you choose to put on a public shaming post without even try to contact us personally ~ again that's why your FB post got deleted (same reason - it's inappropriate)
5. And now here you are creating a LYN post because you are not satisfy with your order cancellation without proper inquiry via proper channel. But it's understandable your frustration thus I shall be positive and treat this tread as free publicity coz โ€œthereโ€™s no such thing as bad publicity.โ€ smile.gif     

Lastly, I do apologize to TS if this purchase cause much inconvenience to you. Good night everyone
*
Yeah, put the blame on the buyer lingloong

Your staff in charge doing what everyday?

Takboleh semak harga dalam system ke? If ada glitch then tunggu buyer make payment baru tahu?

yawn.gif



Muhammad Syukri
post Jul 10 2018, 01:27 AM

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Joined: Mar 2009
QUOTE(lingloong @ Jul 10 2018, 12:54 AM)
I'm kinda reluctant to reply this kind of /k tread but since the issue need clarification, I shall point out the info regarding Lazada order cancellation issue & miscommunication between TS and our Lazada store. FYI our Lazada store are managed by one of my staff thus things go pretty straightforward when dealing with Lazada order issue & customer query

Let's start with Lazada order cancellation :
1. After investigation, the order is cancelled due to price error. Cause = Lazada system glitch. We believe every merchant which have Lazada store know that their new system it's full of retarded issue range from pricing, inventory, delivery & payment issue ~ the list go on
2. I believe for TS case, price error happen after the implementation of 0% GST. Unlike other marketplace like Lelong, they auto adjusted by -6% for all SKU price BUT not for Lazada. It have to be done manually or via template extraction. And during the transition, we do have assistance from Lazada appointed store manager as well so they know such issue will happen thus every store have the option to cancel order either due to "out of stock" or "wrong price" issue. They don't have this option previously.
3. For TS order, once our Lazada Seller-center receive the order notification, we will counter check the info is in correct order before proceed. As such "wrong price" issue arise, we will make a report to Lazada via partnersupport channel & they will assist in term of order cancellation & prioritize refund to customer. From what I checked in our seller-center record, the refund has been processed & issued as ----?ย  "Order ID: 204083487977801 / REFUND_ISSUED / 2018-07-08 14:07:45"ย  ย  ย ย 
4. TS have the right to exercise his consumer right as advised by other forumer & I do encourage TS to do so. Perhaps other affected forumer as well coz as a merchant, we are sick and tired of Lazada system, their full of issue marketplace & glitch all over the website. Our countless complains & feedback fall into deaf-ears in the past and perhaps local authority come knocking their door might serve them some wake-up call. I'm reachable via email: dotatech.lingloong@gmail.com so if you have the report, do forward a copy to me. It doesn't matter if you named my company as defendant or the party you want to complain, my side will follow-up and provide info to pass on the responsibility to the actual culprit ~ which is the marketplace
5. For TS point that we sold 2 units before him, that's untrue because what stated as sold for how many units doesn't mean it was sold for a price TS bought. The last purchase for this SKU dated way back 02 March to a customer which bought 2 units @ RM2099 each (during mining craze period)
6. We always honor sold price to our customer even it's below-cost or @ loss but if the error it's not from us, unfortunately we will bring our those responsible party (for your case which is the marketplace you patronize)

As for TS, I believe the reason our store person in-charge ignore you due ~ :
1. Improper way to contact us to clarify the issue. Perhaps inappropriate channel and improper words or message convened. I have attached a "comment" on our product Q&A section as attached** ~ what my store-staff feedback to me
2. FYI, we apply zero tolerance @ improper message/spam or should I say "abusive" message or remarks. If we receive any of this, it will be auto-flagged and ignored. Thus your message in chat will be ignored
3. In order to serve other customer better, it's unfortunate that we have to imply such approach and filter-out those inappropriate message/customer. We try to respond & assist to every customer possible. For Lazada chat system, when flagged you won't be able to reach us & we won't able to see your message
4. We have our FB page, email & store contact number listed but you choose to put on a public shaming post without even try to contact us personally ~ again that's why your FB post got deleted (same reason - it's inappropriate)
5. And now here you are creating a LYN post because you are not satisfy with your order cancellation without proper inquiry via proper channel. But it's understandable your frustration thus I shall be positive and treat this tread as free publicity coz โ€œthereโ€™s no such thing as bad publicity.โ€ smile.gifย  ย  ย 

Lastly, I do apologize to TS if this purchase cause much inconvenience to you. Good night everyone
*
Thumbs up to you and all Dota Tech team came forward explaining everything and apologize to ts.

but thumb down for how you didnt take advantage of this PR to show your commitment toward your potential customer, should learn from Gamers Hideout.



This post has been edited by Muhammad Syukri: Jul 10 2018, 01:59 AM
wanted111who
post Jul 10 2018, 01:31 AM

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QUOTE(lingloong @ Jul 10 2018, 01:25 AM)
If you read my reply, you know why the message didn't go though. FYI TS might 1-to-1 with us but we believe our time it's more valuable for other customer. It's not about pushing responsibility, I'm here to explain the issue. Anyone can pass down their subjective judgement. Since u guys like popcorn, I shall entertain with few post here in /k

It will be my last. Goodnight
Do read my reply. TS are welcome to proceed KDPNKKย  smile.gif
*
Yes, I read your reply. I don't mean didn't respond to him when he use abusive language, serve him right if he did that. What I meant is initially when you decline his order, you can tell him system glicth and price error with more details instead of wrong pricing and left him hanging with his imagination.

Also in my opinion, you're as guilty as other claim, a high and mighty seller. Thousands here reading this thread. Each with their own opinion about you.
My last post as well, good night to you.

This post has been edited by wanted111who: Jul 10 2018, 01:32 AM
veiven
post Jul 10 2018, 01:41 AM

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QUOTE(wanted111who @ Jul 10 2018, 12:26 AM)
Yes, you're right, it's illegal for any merchant to increase price higher than their price tag. That's why in Tesco, if the price is wrong, can snap pictures and show them and they will honor the lower price tag.

Im not accepting any behavior, it's not illegal for any merchant to cancel the transaction before money exchange hand is what im saying. Ever heard of the old hong kong movie saying "i dont want to do your business?" what's right is right, we can't go and say it's wrong

The seller have their own reputation to destroy. Again, it isn't illegal for them to destroy their own reputation as long as they didn't do anything that breaking the law. There is nothing us consumer can do if the merchant want to destroy their own reputation except by giving them a helping hand.

As consumer, we can go any other channel and we have the right to do so.
*
Happened to me in 7-11. They didn't honor the lower price tag
vanhoe0
post Jul 10 2018, 01:56 AM

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QUOTE(lingloong @ Jul 10 2018, 01:25 AM)
FYI TS might 1-to-1 with us but we believe our time it's more valuable for other customer.
*
Wow.
ApostLes`
post Jul 10 2018, 03:41 AM

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lets go bomb lingloong thread!!
iwubpreve
post Jul 10 2018, 04:43 AM

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invitation to treat. they are right legally but they are wrong morally.

some department honor because they value morality more than their legal right. but when come to this expensive stuff dotatech this ikan bilis will deny 1.
:3mushy:3
post Jul 10 2018, 05:13 AM

<--~(--+<[o]>+--)~-->
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QUOTE(vanhoe0 @ Jul 10 2018, 01:56 AM)
Wow.
*
Why did he just have to mention that? doh.gif
kissmelin
post Jul 10 2018, 05:15 AM

New Member
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TBH if you're a Lazada Regular customer.... price Glitch happens all the time..Sometimes RM 1 glitch.. sometimes 90%+ off glitch... They will just cancel your order due to wrong pricing. all you can do is Complain to Lazada at their Facebook page(message them there and CS will reply u ). They might give you some Sorry Voucher. rather than starting this thread.

I'm a Lazada Regular so I kinda used to wrong pricing at Lazada. i get few Sorry voucher from them when they cancel my order. Big company like Loreal, Reckitt Benckiser cancel my orders few time b4.
westernkl
post Jul 10 2018, 05:53 AM

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QUOTE(funnyTONE @ Jul 9 2018, 03:04 PM)
e-mail to customer@lazada.com.my about the dispute. Chances are they might send you a sorry voucher for your next purchase.
*
How much does sorry voucher worth?
funnyTONE
post Jul 10 2018, 05:58 AM

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QUOTE(westernkl @ Jul 10 2018, 05:53 AM)
How much does sorry voucher worth?
*
it can range anywhere from $10 - $200.
Quantum Geist
post Jul 10 2018, 08:32 AM

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QUOTE(lingloong @ Jul 10 2018, 01:25 AM)
If you read my reply, you know why the message didn't go though. FYI TS might 1-to-1 with us but we believe our time it's more valuable for other customer. It's not about pushing responsibility, I'm here to explain the issue. Anyone can pass down their subjective judgement. Since u guys like popcorn, I shall entertain with few post here in /k

It will be my last. Goodnight
Do read my reply. TS are welcome to proceed KDPNKK  smile.gif
*
Any time spent to settle things amicably with a customer is a time well spent, come on la don't shoot your own foot.
SUSMarioKart
post Jul 10 2018, 08:34 AM

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QUOTE(pikacu @ Jul 9 2018, 03:10 PM)
lingloong
*
Lingloong is the shop owner?

Kasi boycott sampai hari kiamat!!
SUSMarioKart
post Jul 10 2018, 08:39 AM

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QUOTE(rockstar_ @ Jul 10 2018, 12:12 AM)
You can avoid legal repercussions but itโ€™s unethical to dishonour your stated price just because you โ€˜mistakenly put the price. You can pusing all you want around lazada tnc but the fact is the seller indeed cancel the order and the customer has to wait for the refund. Money has changed hand no matter what channel they use, be it lazada, cash or credit card. The moment you accept this kind of behaviour you are allowing these sellers to futher pijak your face. No wonder consumer rights in malaysia gone to shit already. Because there are still plotek2 around dishonest sellers. For me plain and simple, dotatech cannot be trusted. Its a shame because i used to buy stuff from them, last item was a monitor.
*
Totally support.

So many sohai enjoys being pijakked and say "biasalah bang". How to become 1st world with these kind of mentality?

You print the wrong price, you honour it.

If me, i will make report to all the Gov agency bodies and make them shit brix. Remember, now new Malaysia. Make a big hoo haa and sure got response. biggrin.gif

SUSMarioKart
post Jul 10 2018, 08:45 AM

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QUOTE(Snoopycute98 @ Jul 9 2018, 11:52 PM)
Davis who?
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Legendary lanci tibai seller. Old timers will know.
pikacu
post Jul 10 2018, 08:55 AM

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QUOTE(MarioKart @ Jul 10 2018, 08:34 AM)
Lingloong is the shop owner?

Kasi boycott sampai hari kiamat!!
*
yup lingloong owner, atleast one of em
bumpo
post Jul 10 2018, 09:00 AM

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» Click to show Spoiler - click again to hide... «


"order is cancelled due to price error"
"price error happen after the implementation of 0% GST"
"have to be done manually or via template extraction"
"pass on the responsibility to the actual culprit ~ which is the marketplace"
"We always honor sold price to our customer even it's below-cost or @ loss but if the error it's not from us, unfortunately we will bring our those responsible party"

so root cause is due to price adjustment that is done manually. manually means human intervention.
i'm pretty sure this "human" is an employee under your company or someone that have been given powers to do so.
this places the responsibility of pricing on your shoulder. this is clear as day and yet you want to spin it off as someone else problem.
even throw in "we always honor.. blablabla" line doh.gif

cakap tak serupa bikin this fella sweat.gif sweat.gif

Baconateer
post Jul 10 2018, 09:04 AM

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QUOTE(lingloong @ Jul 10 2018, 12:54 AM)
I'm kinda reluctant to reply this kind of /k tread but since the issue need clarification, I shall point out the info regarding Lazada order cancellation issue & miscommunication between TS and our Lazada store. FYI our Lazada store are managed by one of my staff thus things go pretty straightforward when dealing with Lazada order issue & customer query

Let's start with Lazada order cancellation :
1. After investigation, the order is cancelled due to price error. Cause = Lazada system glitch. We believe every merchant which have Lazada store know that their new system it's full of retarded issue range from pricing, inventory, delivery & payment issue ~ the list go on
2. I believe for TS case, price error happen after the implementation of 0% GST. Unlike other marketplace like Lelong, they auto adjusted by -6% for all SKU price BUT not for Lazada. It have to be done manually or via template extraction. And during the transition, we do have assistance from Lazada appointed store manager as well so they know such issue will happen thus every store have the option to cancel order either due to "out of stock" or "wrong price" issue. They don't have this option previously.
3. For TS order, once our Lazada Seller-center receive the order notification, we will counter check the info is in correct order before proceed. As such "wrong price" issue arise, we will make a report to Lazada via partnersupport channel & they will assist in term of order cancellation & prioritize refund to customer. From what I checked in our seller-center record, the refund has been processed & issued as ----?  "Order ID: 204083487977801 / REFUND_ISSUED / 2018-07-08 14:07:45"     
4. TS have the right to exercise his consumer right as advised by other forumer & I do encourage TS to do so. Perhaps other affected forumer as well coz as a merchant, we are sick and tired of Lazada system, their full of issue marketplace & glitch all over the website. Our countless complains & feedback fall into deaf-ears in the past and perhaps local authority come knocking their door might serve them some wake-up call. I'm reachable via email: dotatech.lingloong@gmail.com so if you have the report, do forward a copy to me. It doesn't matter if you named my company as defendant or the party you want to complain, my side will follow-up and provide info to pass on the responsibility to the actual culprit ~ which is the marketplace
5. For TS point that we sold 2 units before him, that's untrue because what stated as sold for how many units doesn't mean it was sold for a price TS bought. The last purchase for this SKU dated way back 02 March to a customer which bought 2 units @ RM2099 each (during mining craze period)
6. We always honor sold price to our customer even it's below-cost or @ loss but if the error it's not from us, unfortunately we will bring our those responsible party (for your case which is the marketplace you patronize)

As for TS, I believe the reason our store person in-charge ignore you due ~ :
1. Improper way to contact us to clarify the issue. Perhaps inappropriate channel and improper words or message convened. I have attached a "comment" on our product Q&A section as attached** ~ what my store-staff feedback to me
2. FYI, we apply zero tolerance @ improper message/spam or should I say "abusive" message or remarks. If we receive any of this, it will be auto-flagged and ignored. Thus your message in chat will be ignored
3. In order to serve other customer better, it's unfortunate that we have to imply such approach and filter-out those inappropriate message/customer. We try to respond & assist to every customer possible. For Lazada chat system, when flagged you won't be able to reach us & we won't able to see your message
4. We have our FB page, email & store contact number listed but you choose to put on a public shaming post without even try to contact us personally ~ again that's why your FB post got deleted (same reason - it's inappropriate)
5. And now here you are creating a LYN post because you are not satisfy with your order cancellation without proper inquiry via proper channel. But it's understandable your frustration thus I shall be positive and treat this tread as free publicity coz โ€œthereโ€™s no such thing as bad publicity.โ€ smile.gif     

Lastly, I do apologize to TS if this purchase cause much inconvenience to you. Good night everyone
*
apa lanjiaoo? u cant ask ur employee to check the price on lazada at least once per day? if u check it evryday.. incident like this will not happen..
0168257061
post Jul 10 2018, 09:08 AM

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linglonghamkalong thumbup.gif

This post has been edited by 168257061: Jul 10 2018, 09:09 AM
mousqy
post Jul 10 2018, 09:09 AM

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wow 19 page

habislah business
hdd-corrupted
post Jul 10 2018, 09:10 AM

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1am reply apa cerita?
wanted111who
post Jul 10 2018, 09:13 AM

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QUOTE(veiven @ Jul 10 2018, 01:41 AM)
Happened to me in 7-11. They didn't honor the lower price tag
*
It's illegal if they proceed to charge you higher price unless they tell you the items isn't for sale and change the price tag. If you still want to buy at new price then it's Ok.
persona93
post Jul 10 2018, 09:27 AM

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so when tutup kedai
edifgrto
post Jul 10 2018, 09:27 AM

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QUOTE(Baconateer @ Jul 10 2018, 09:04 AM)
apa lanjiaoo? u cant ask ur employee to check the price on lazada at least once per day? if u check it evryday.. incident like this will not happen..
*
Staff version reply: My boss did asked me to check price at all time, we already too busy with day to day transactions. We no play games one, It just that human always make mistake. Everyday we are so tension. We are rushing for time. One day not being scolded by boss, and not being marah by ridiculous customers. We very happy already.

Boss version reply: we always do our best to run our business. Being careful at all time. Thank you for your advice here, appreciate that.
jagged
post Jul 10 2018, 09:29 AM

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Suda page #20, lingloong no show up. Be like a Bugis warrior la, "brave becos of truth".. berani dia defy /k, tak takut close down shop.

He did show up.. my bad.

This post has been edited by jagged: Jul 10 2018, 09:41 AM
tandukhitam
post Jul 10 2018, 09:30 AM

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QUOTE(jagged @ Jul 10 2018, 09:29 AM)
Suda page #20, lingloong no show up. Be like a Bugis warrior la, "brave becos of truth".. berani dia defy /k, tak takut close down shop.
*
Slowpoke...go check la his reply .. dont just comment without reading..
SUSMarioKart
post Jul 10 2018, 09:31 AM

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QUOTE(jagged @ Jul 10 2018, 09:29 AM)
Suda page #20, lingloong no show up. Be like a Bugis warrior la, "brave becos of truth".. berani dia defy /k, tak takut close down shop.
*
Later he will sue TS, Lazada and PDRM.
SUSMarioKart
post Jul 10 2018, 09:32 AM

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QUOTE(bumpo @ Jul 9 2018, 11:09 PM)
you do realize that ts already bought it right? the item is already sold. it is not price check. it is not booked item. it is sold.

image you at the shop, you pick up the item you want to buy with a price tag rm100. you are satisfied with it and bring it to the cashier. cashier rings it up and tells you price is rm100. you pay the cashier rm100. cashier takes your rm100 and give you receipt. at this point, the item is sold and you are the new owner of it. now instead of giving you the item, they hold on to it says that it is priced wrongly.
what would you do at this juncture?  hmm.gif  hmm.gif
*
Burn the shop and beat his cashier.
Baconateer
post Jul 10 2018, 09:33 AM

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QUOTE(jagged @ Jul 10 2018, 09:29 AM)
Suda page #20, lingloong no show up. Be like a Bugis warrior la, "brave becos of truth".. berani dia defy /k, tak takut close down shop.
*
showed up already la dey

This post has been edited by Baconateer: Jul 10 2018, 09:33 AM
SUSMarioKart
post Jul 10 2018, 09:34 AM

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QUOTE(stopandroll @ Jul 9 2018, 03:53 PM)
Yep. in /k , seller tipu also want to mati2 beckup. Come on la. If the transaction already been done, honor it la.
Ini pusing2 last2 buyer jugak salah.
*
Where are all those Aroma Chong's victim? Anyone remember their nick and can summon them?

Want to aee their faces now.
psyduck89
post Jul 10 2018, 09:35 AM

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QUOTE(weyyt @ Jul 9 2018, 05:09 PM)
They will write a rant of ts on fb.

Based on their prev pattern laugh.gif
*
laugh.gif laugh.gif
jagged
post Jul 10 2018, 09:40 AM

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QUOTE(tandukhitam @ Jul 10 2018, 09:30 AM)
Slowpoke...go check la his reply .. dont just comment without reading..
*
QUOTE(MarioKart @ Jul 10 2018, 09:31 AM)
Later he will sue TS, Lazada and PDRM.
*
QUOTE(MarioKart @ Jul 10 2018, 09:31 AM)
Later he will sue TS, Lazada and PDRM.
*
QUOTE(Baconateer @ Jul 10 2018, 09:33 AM)
showed up already la dey
*
QUOTE(kena racun bunga chibai @ Jul 10 2018, 09:36 AM)
Brah, you missed last few page?

But again, as expected, he is playing the bukansalahansaye kad.
*
LOL..
0168257061
post Jul 10 2018, 09:41 AM

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QUOTE(edifgrto @ Jul 10 2018, 09:27 AM)
Staff version reply: My boss did asked me to check price at all time, we already too busy with day to day transactions. We no play games one, It just that human always make mistake. Everyday we are so tension. We are rushing for time. One day not being scolded by boss, and not being marah by ridiculous customers. We very happy already.

Boss version reply: we always do our best to run our business. Being careful at all time. Thank you for your advice here, appreciate that.
*
This kind of chinaman attitude shop should really close as soon as possible.

terrible customer relation management.

should he give discount a bit to TS for offline transaction, maybe their reputation will be even better.
but this hamkaling boss just decided to defend until the end. doh.gif
hteekay
post Jul 10 2018, 09:41 AM

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Just buy at shop la
edifgrto
post Jul 10 2018, 09:44 AM

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QUOTE(0168257061 @ Jul 10 2018, 09:41 AM)
This kind of chinaman attitude shop should really close as soon as possible.

terrible customer relation management.

should he give discount a bit to TS for offline transaction, maybe their reputation will be even better.
but this hamkaling boss just decided to defend until the end.  doh.gif
*
Do not put race issue in your argument. I stop reading at your fourth word.
0168257061
post Jul 10 2018, 09:46 AM

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QUOTE(edifgrto @ Jul 10 2018, 09:44 AM)
Do not put race issue in your argument. I stop reading at your fourth word.
*
chinaman attitude.

apa kaitan degan race? doh.gif

China and bangsa cina different doh.gif
edifgrto
post Jul 10 2018, 09:47 AM

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QUOTE(kena racun bunga chibai @ Jul 10 2018, 09:45 AM)
Bodo, cinamen is a culture, it doesnโ€™t limit or imply races.

When we talk about cinamen companies, it mean those cekik darah companies that prioritise bossesโ€™ profit and neglect the customers and staffs.
*
Here we go again. Anymore?
psyduck89
post Jul 10 2018, 09:47 AM

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actualy his reply quite straight forward ma..

he say not his mistake, so want sue wan complain just go ahead...

im sure lazada will settle for ts instead of lingloong la..
ts, voucher time....
lingloong, free public promotion..

2 win... lol laugh.gif
edifgrto
post Jul 10 2018, 09:48 AM

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QUOTE(0168257061 @ Jul 10 2018, 09:46 AM)
chinaman attitude.

apa kaitan degan race?  doh.gif

China and bangsa cina different  doh.gif
*
Guess why i quote you...
More?
masahito
post Jul 10 2018, 09:49 AM

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post Jul 10 2018, 10:00 AM

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The fact of the matter is, dotatech didn't reach out to the customer to properly explain their cancelled order, simply just a cancellation and a short message of "wrong pricing" was not enough and lead to customer posting complaint here.

If like what dotatech said Lazada knew of the problems beforehand then they should have sorry vouchers / discounts to compensate but they just diam diam only, hope customers doesn't make a noise, but nope still happened.

Lastly, system error or not, it's always a good idea to double/triple check your advertised prices.
arundas
post Jul 10 2018, 10:01 AM

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I had similar issue, they never reply on Lazada. When I DM thru FB, they says they process every order in 24hrs(mine took more than a week) and they claimed there is a problem in Lazada platform, where they didn't received my message, then I had to screenshot and sent to them to believe.. brows.gif . Better DM on FB first for the best price, then direct go tho their shop and buy, coz you get better price that way(Obviously you need to show the price on FB message) or they increase the price. I've been their long term customer and I can say that, there isn't much customers @shop whenever I visit their shop. No Idea, why their customer service has been bad now.
rockstar_
post Jul 10 2018, 10:12 AM

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QUOTE(lingloong @ Jul 10 2018, 01:10 AM)
bro you have your point there. but listening to one side of story and make a conclusion before the story end seems not a good idea to pass down your judgement  smile.gif
*
And its not TS fault more like your staff dont do price check more often. Also if you cant trust lazada why bother use it? Damage is done, you should own your mistake instead of taichi around the corner. Dont worry though, your macai will still buy from you.
RoyRF
post Jul 10 2018, 10:20 AM

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lingloong already explained to TS about the issue & i think dotatech owner won't be bothered to read what others write here..so, as for TS, just wait for refund from dotatech..if really didn't receive, can just lodge proper complaint later..

for those who think wanna still buy or don't buy from dotatech anymore after this, that one is subject to personal individual preferences, but if me, still got other sellers / other places to buy..which we are more comfortable to deal with..

#just_sharing


FatalExe
post Jul 10 2018, 10:27 AM

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QUOTE(sakuraboo @ Jul 9 2018, 10:39 PM)
Well the issue is why spend the money to oc a lesser chip when you can spend the money to buy a higher chip. You save electricity on the long run - this for buying new rig

That's why oc is preferred for either - top of the line chip, or your old chip when you wanna save money instead of buying new
*
So that means the seller can go

"Your rig.... Oc... What?"

Who cares what I want to do with my rig? Just quote me the damn price

Also the whole point of Ryzen processors and mobo is their insane OC efficiency and long term support unlike Intel and it's my choice whether I want to OC or not
MeToo
post Jul 10 2018, 10:32 AM

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QUOTE(NinjaSteel @ Jul 9 2018, 07:31 PM)
Well, how to know the import tax cost? blink.gif
*
Good question.

Frankly I dont know. Not even sure if its taxed or not, if they didnt pay they profit...

I just take it to be part of the freight charges, since I'm ok with the total cost I just went ahead.
fu'house
post Jul 10 2018, 10:37 AM

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QUOTE(jamilselamat @ Jul 9 2018, 11:56 PM)
I'm more inclined to believe that DotaTech is still standing today because there are more mistreated people who swallowed it all up either because they're ignorant, or they thought they wouldnt make a dent.

The song these wellknown sellers kept singing is that "lowyat dont matter", but we still have a lot of people making new account here JUST for shopping at garage sales.

Maybe we should try, just once, to viral this shit up on Facebook. TS isnt an isolated case. Many oldtime /ktards here received service level that are either just as bad or worseย  and testified in this very thread.
*
Good man. Stand up for our /ktard.

Even after finding+read lingloong's reply, both d-tech id-tech are good in "think again before buying" list.

So easy to use wrong pricing or system bug as excuse, like how a mamak suddenly can mumble from RM 12, paid 12 then -> RM 15 or hospital charges go from 8000 agreed price, paid, oops wrong charges, 9500 now today. Client eyes and mind will see it as cheating.

Get refunds, vouchers and still sue. He welcomed it, so take up the challenge, give one to lazada too.

Reread: Huh such arrogance. Our time more important for other clients, what a fked up PR.

This post has been edited by fu'house: Jul 10 2018, 10:43 AM
FatalExe
post Jul 10 2018, 10:37 AM

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QUOTE(kena racun bunga chibai @ Jul 10 2018, 10:29 AM)
Donโ€™t be all high and cocky. They (rarely) might know something you didnโ€™t know about. It doesnโ€™t harm to get more opinions from them (so long as theyโ€™re not bullshiting you).
*
"Your rig... OC...what?"

Is a good opinion?

Thats not an opinion, that's laughing and It's clearly mocking the customer

Why do you bend over backwards and let the sellers abuse you?

In case you didn't know the customers are the one paying RM3000+ for their products and to fatten their pocket with revenue and profit

Can't brain people like you, IdealTech boss and this lingloong DotaTech guy

"Other customers time more valuable"

Fuck off
"

This post has been edited by FatalExe: Jul 10 2018, 10:39 AM
alanyuppie
post Jul 10 2018, 10:41 AM

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QUOTE(edifgrto @ Jul 10 2018, 10:47 AM)
Here we go again. Anymore?
*
I think this is how one justify usage of [xxx] macam yahudi... actually they're not against yahudi. just figure of speech.

move along now.

Selectt
post Jul 10 2018, 10:49 AM

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QUOTE(RoyRF @ Jul 10 2018, 10:20 AM)
lingloong already explained to TS about the issue & i think dotatech owner won't be bothered to read what others write here..so, as for TS, just wait for refund from dotatech..if really didn't receive, can just lodge proper complaint later..
no need wait. since ts buy from lazada just lodge complaint to lazada, let lazada deal with them.
ohman
post Jul 10 2018, 10:50 AM

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QUOTE(0168257061 @ Jul 10 2018, 09:46 AM)
chinaman attitude.

apa kaitan degan race?  doh.gif

China and bangsa cina different  doh.gif
*
Bodo.


Nak pusing pun tak reti.
ohman
post Jul 10 2018, 10:53 AM

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QUOTE(weyyt @ Jul 9 2018, 04:24 PM)
Their owner mcm childish always complain customer at fb.

Kek.
*
Low class shop buy surprisingly can attract all kinds of customer.

I dont understand why people cant go to all it and buy there.
ohman
post Jul 10 2018, 10:56 AM

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QUOTE(ListenToTheWind @ Jul 9 2018, 04:57 PM)
Me seller Lazada.

Sometime we do made body mistake like that.
We list a price & when stock habis we didn't replenish stock because slow moving item.
Tiba-tiba got order masuk only we order with distributor, then only realize distributor already increase price.
Then the question is either can still untung? Or no untung at all? Or making losses.
So to proceed with the order or not?

For me, if I kena stupid mistake like this, I'll try to source else where for cheap stock to fulfill the order, if ended up making losses >RM 50 I will cancel the order je.
*
Unethical to sell something you dont have and make people wait for your mistake.
ListenToTheWind
post Jul 10 2018, 11:01 AM

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QUOTE(ohman @ Jul 10 2018, 10:56 AM)
Unethical to sell something you dont have and make people wait for your mistake.
*
Unintended silly mistake. Put just enough stock level on the system. A customer walk in to purchase and forgotten to update the stock level in the system.
funnyTONE
post Jul 10 2018, 11:17 AM

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QUOTE(kena racun bunga chibai @ Jul 10 2018, 08:57 AM)
My bestest SV is the Gstore glitch. My RM1.6k S8 (when it just launched) granted me RM200 SV.
*
Did you also claim your S8 lazada voucher worth $400?
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post Jul 10 2018, 11:27 AM

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Buy from etech pc lagi bagus.. Service best
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QUOTE(VBH @ Jul 10 2018, 09:39 AM)
but linloong aready reply.and it does make sense.
and kindda valid too
*
bro, i receive verification code already. so just go to the shop? with used gpu?
kucibyakuya
post Jul 10 2018, 11:35 AM

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QUOTE(Davez89 @ Jul 10 2018, 11:27 AM)
Buy from etech pc lagi bagus.. Service best
*
This I support.
ohman
post Jul 10 2018, 11:36 AM

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QUOTE(VBH @ Jul 10 2018, 09:39 AM)
but linloong aready reply.and it does make sense.
and kindda valid too
*
No la. He lied


No such thing as mark as spam then wont show up.
funnyTONE
post Jul 10 2018, 11:36 AM

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QUOTE(kena racun bunga chibai @ Jul 10 2018, 11:23 AM)
Nope, I got the RM200 SV for they cancelled the S8.
*
oh, I presume then you didn't buy the S8 after the cancellation?
So what you bought with the voucher?
rooney723
post Jul 10 2018, 11:39 AM

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all these online shops u can see the pattern wan, when they first started all treat customers like god,

impulse, lingloong, idealtech, etc, then when they become big, start to treat their customers like shit
0168257061
post Jul 10 2018, 11:40 AM

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QUOTE(rooney723 @ Jul 10 2018, 11:39 AM)
all these online shops u can see the pattern wan, when they first started all treat customers like god,

impulse, lingloong, idealtech, etc, then when they become big, start to treat their customers like shit
*
Malaysia problem.

Farlz_89
post Jul 10 2018, 11:49 AM

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QUOTE(Davez89 @ Jul 10 2018, 11:27 AM)
Buy from etech pc lagi bagus.. Service best
*
+1..i build my rig there.. recommended shop, good service & nice attitude from them thumbup.gif
Snoopycute98
post Jul 10 2018, 11:51 AM

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QUOTE(rooney723 @ Jul 10 2018, 11:39 AM)
all these online shops u can see the pattern wan, when they first started all treat customers like god,

impulse, lingloong, idealtech, etc, then when they become big, start to treat their customers like shit
*
Kaya raya liao
SUSweyyt
post Jul 10 2018, 12:31 PM

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Lingloong is known to be very lansi one.

If u dig some thread against him u will know.

Probably they tak kesah u buy from them or nt coz business too good.
Davez89
post Jul 10 2018, 12:39 PM

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QUOTE(Farlz_89 @ Jul 10 2018, 11:49 AM)
+1..i build my rig there.. recommended shop, good service & nice attitude from them  thumbup.gif
*
I stay quite far from kepong but I bought my rig there and i save almost 1k.. I even asked some expert from hardware section and they said the price cheap for that rig..
iwubpreve
post Jul 10 2018, 12:40 PM

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QUOTE(VBH @ Jul 10 2018, 12:24 PM)
i dun know leh.maybe u need to call and ask.
*
just show the email to merchant can already i think. don't know if c-zone accept credit card without extra charge.
Mr_D
post Jul 10 2018, 12:58 PM

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Possible the worst PC shop I ever patroned.

Came in with 0 farks given to me and the owner/staff couldn't be bothered to entertain my request. Even when I was about to make the purchase, he still give me that lansi attitude.

As a fellow businessman, I wish him good luck with that kind of attitude.
sakuraboo
post Jul 10 2018, 12:58 PM

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QUOTE(FatalExe @ Jul 10 2018, 10:27 AM)
So that means the seller can go

"Your rig.... Oc... What?"

Who cares what I want to do with my rig? Just quote me the damn price

Also the whole point of Ryzen processors and mobo is their insane OC efficiency and long term support unlike Intel and it's my choice whether I want to OC or not
*
He found it amusing I guess

If it was me I don't mind as long as I make money, so I won't be bothered as long as I make the sale.

People are after all human
So I try to understand why they do these things sometimes.

Anyhow, I try not to assume one's tone or intention through text.
TSyepikaiye
post Jul 10 2018, 02:03 PM

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QUOTE(lingloong @ Jul 10 2018, 12:54 AM)
I'm kinda reluctant to reply this kind of /k tread but since the issue need clarification, I shall point out the info regarding Lazada order cancellation issue & miscommunication between TS and our Lazada store. FYI our Lazada store are managed by one of my staff thus things go pretty straightforward when dealing with Lazada order issue & customer

As for TS, I believe the reason our store person in-charge ignore you due ~ :
1. Improper way to contact us to clarify the issue. Perhaps inappropriate channel and improper words or message convened. I have attached a "comment" on our product Q&A section as attached** ~ what my store-staff feedback to me
2. FYI, we apply zero tolerance @ improper message/spam or should I say "abusive" message or remarks. If we receive any of this, it will be auto-flagged and ignored. Thus your message in chat will be ignored
3. In order to serve other customer better, it's unfortunate that we have to imply such approach and filter-out those inappropriate message/customer. We try to respond & assist to every customer possible. For Lazada chat system, when flagged you won't be able to reach us & we won't able to see your message
4. We have our FB page, email & store contact number listed but you choose to put on a public shaming post without even try to contact us personally ~ again that's why your FB post got deleted (same reason - it's inappropriate)
5. And now here you are creating a LYN post because you are not satisfy with your order cancellation without proper inquiry via proper channel. But it's understandable your frustration thus I shall be positive and treat this tread as free publicity coz โ€œthereโ€™s no such thing as bad publicity.โ€ smile.gifย  ย  ย 

Lastly, I do apologize to TS if this purchase cause much inconvenience to you. Good night everyone
*
wow for point number 1 till 4 i give u my chat history for all to see. tell me which of my words are abusive/spam/improper? inappropriate my a**
u dun see my message coz have been flagged? (read status shown in the pic) . pffftt nice try

still want make lies? point number 5 : i did immediately use proper channel (lazada chat). but u ignore me

This post has been edited by yepikaiye: Jul 10 2018, 02:07 PM


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Chrix
post Jul 10 2018, 02:11 PM

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Sellers knows lazada platform had "retarded issues", but continue to use the platform.

OK. Further cement the fact they have absolutely zero respect, consideration, or care towards their patron.

So its everyone's fault but their own.
cracksys
post Jul 10 2018, 02:19 PM

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hek eleh. one party butthurt tak dapat price murah sampai 17 pages?
catsper
post Jul 10 2018, 02:23 PM

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QUOTE(yepikaiye @ Jul 10 2018, 02:03 PM)
wow for point number 1 till 4 i give u my chat history for all to see. tell me which of my words are abusive/spam/improper?  inappropriate my a**
u dun see my message coz have been flagged? (read status shown in the pic) . pffftt nice try

still want make lies? point number 5 : i did immediately use proper channel (lazada chat). but u ignore me
*
The one who has your money is Lazada, seller will only billed after order fulfillment. He has no say how Lazada is going to handle your money.
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post Jul 10 2018, 02:27 PM

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QUOTE(taint8 @ Jul 9 2018, 04:42 PM)
Then u didnt dispute? 2k woh..... Telan urself?
*
ya, telan jer. cry.gif
buy 1 or 2 more stuff then go to hikari or other sellers liao.
same like pbbseller, i go heavyarm or someone else instead after they messed up order repeatedly. keep giving me wrong dynasty warrior game vmad.gif
satugadget also.
popular sellers more busy, less time for quality control, dont care about customer because new one keep coming in.
seller love beta consumer like me biggrin.gif

This post has been edited by GHBZDK: Jul 10 2018, 02:29 PM
party
post Jul 10 2018, 02:30 PM

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System pricing issue u leanrt from that viral overcharge restaurant in bangsar a..no dare admit..still wan pusing2.

Root cause..small time owner earn big liao..rich liao got alot customers fuk u la 1 or 2 customer beh song attitude. Deserved to go bankrap
TSyepikaiye
post Jul 10 2018, 02:32 PM

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QUOTE(cracksys @ Jul 10 2018, 02:19 PM)
hek eleh. one party butthurt tak dapat price murah sampai 17 pages?
*
read the whole thread.
meanwhile, this is for giving counter statement dotatechit give before. saying im not contact them via proper channel
i already 1-on-1 on lazada chat asking for further explaination. dotatech simply doesnt care. understand? thx

This post has been edited by yepikaiye: Jul 10 2018, 02:33 PM
Muhammad Syukri
post Jul 10 2018, 02:38 PM

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QUOTE(yepikaiye @ Jul 10 2018, 02:03 PM)
wow for point number 1 till 4 i give u my chat history for all to see. tell me which of my words are abusive/spam/improper?  inappropriate my a**
u dun see my message coz have been flagged? (read status shown in the pic) . pffftt nice try

still want make lies? point number 5 : i did immediately use proper channel (lazada chat). but u ignore me
*
Just being helpful to you, i share link to lodge complaint against irresponsible trader and seller.

Tribunal Pengguna (This 1 can bring to court case):
https://ttpm.kpdnkk.gov.my/portal/home

Aduan KPDNKK ( This general complaint)
https://eaduan.kpdnkk.gov.my/

Exercise your right as consumer.
SUSLordDenning
post Jul 10 2018, 02:38 PM

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QUOTE(lingloong @ Jul 10 2018, 12:54 AM)
I'm kinda reluctant to reply this kind of /k tread but since the issue need clarification, I shall point out the info regarding Lazada order cancellation issue & miscommunication between TS and our Lazada store. FYI our Lazada store are managed by one of my staff thus things go pretty straightforward when dealing with Lazada order issue & customer query

Let's start with Lazada order cancellation :
1. After investigation, the order is cancelled due to price error. Cause = Lazada system glitch. We believe every merchant which have Lazada store know that their new system it's full of retarded issue range from pricing, inventory, delivery & payment issue ~ the list go on
2. I believe for TS case, price error happen after the implementation of 0% GST. Unlike other marketplace like Lelong, they auto adjusted by -6% for all SKU price BUT not for Lazada. It have to be done manually or via template extraction. And during the transition, we do have assistance from Lazada appointed store manager as well so they know such issue will happen thus every store have the option to cancel order either due to "out of stock" or "wrong price" issue. They don't have this option previously.
3. For TS order, once our Lazada Seller-center receive the order notification, we will counter check the info is in correct order before proceed. As such "wrong price" issue arise, we will make a report to Lazada via partnersupport channel & they will assist in term of order cancellation & prioritize refund to customer. From what I checked in our seller-center record, the refund has been processed & issued as ----?  "Order ID: 204083487977801 / REFUND_ISSUED / 2018-07-08 14:07:45"     
4. TS have the right to exercise his consumer right as advised by other forumer & I do encourage TS to do so. Perhaps other affected forumer as well coz as a merchant, we are sick and tired of Lazada system, their full of issue marketplace & glitch all over the website. Our countless complains & feedback fall into deaf-ears in the past and perhaps local authority come knocking their door might serve them some wake-up call. I'm reachable via email: dotatech.lingloong@gmail.com so if you have the report, do forward a copy to me. It doesn't matter if you named my company as defendant or the party you want to complain, my side will follow-up and provide info to pass on the responsibility to the actual culprit ~ which is the marketplace
5. For TS point that we sold 2 units before him, that's untrue because what stated as sold for how many units doesn't mean it was sold for a price TS bought. The last purchase for this SKU dated way back 02 March to a customer which bought 2 units @ RM2099 each (during mining craze period)
6. We always honor sold price to our customer even it's below-cost or @ loss but if the error it's not from us, unfortunately we will bring our those responsible party (for your case which is the marketplace you patronize)

As for TS, I believe the reason our store person in-charge ignore you due ~ :
1. Improper way to contact us to clarify the issue. Perhaps inappropriate channel and improper words or message convened. I have attached a "comment" on our product Q&A section as attached** ~ what my store-staff feedback to me
2. FYI, we apply zero tolerance @ improper message/spam or should I say "abusive" message or remarks. If we receive any of this, it will be auto-flagged and ignored. Thus your message in chat will be ignored
3. In order to serve other customer better, it's unfortunate that we have to imply such approach and filter-out those inappropriate message/customer. We try to respond & assist to every customer possible. For Lazada chat system, when flagged you won't be able to reach us & we won't able to see your message
4. We have our FB page, email & store contact number listed but you choose to put on a public shaming post without even try to contact us personally ~ again that's why your FB post got deleted (same reason - it's inappropriate)
5. And now here you are creating a LYN post because you are not satisfy with your order cancellation without proper inquiry via proper channel. But it's understandable your frustration thus I shall be positive and treat this tread as free publicity coz โ€œthereโ€™s no such thing as bad publicity.โ€ smile.gif     

Lastly, I do apologize to TS if this purchase cause much inconvenience to you. Good night everyone
*
lol go suck a cock la faggot
SUSLordDenning
post Jul 10 2018, 02:41 PM

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pundek when your business going bankrupt drop me a pm, i come for the stock clearance sales. lingloong

This post has been edited by LordDenning: Jul 10 2018, 02:41 PM
Muhammad Syukri
post Jul 10 2018, 02:42 PM

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QUOTE(rooney723 @ Jul 10 2018, 11:39 AM)
all these online shops u can see the pattern wan, when they first started all treat customers like god,

impulse, lingloong, idealtech, etc, then when they become big, start to treat their customers like shit
*
Add Netstore into the list.

I kena sohai dengan taukeh before.

Memang patern lah baru sucessful sikit dah berlagak gila.
GHBZDK
post Jul 10 2018, 02:47 PM

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QUOTE(LordDenning @ Jul 10 2018, 02:38 PM)
lol go suck a cock la faggot
*
QUOTE(LordDenning @ Jul 10 2018, 02:41 PM)
pundek when your business going bankrupt drop me a pm, i come for the stock clearance sales. lingloong
*
spoken like a true gentlemen smile.gif
pm me when he pm u.
want new hardware liao rclxms.gif

This post has been edited by GHBZDK: Jul 10 2018, 02:47 PM
cj7
post Jul 10 2018, 02:47 PM

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summary
>look down on /k
>look down on customer
>look up on money only


ohman
post Jul 10 2018, 02:53 PM

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QUOTE(cracksys @ Jul 10 2018, 02:19 PM)
hek eleh. one party butthurt tak dapat price murah sampai 17 pages?
*
Jilat lingloong ka?



ohman
post Jul 10 2018, 02:55 PM

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QUOTE(Muhammad Syukri @ Jul 10 2018, 02:42 PM)
Add Netstore into the list.

I kena sohai dengan taukeh before.

Memang patern lah baru sucessful sikit dah berlagak gila.
*
I just buy from all it or something. Pick up and pay.

Dont want to layan by those bodos.
bumpo
post Jul 10 2018, 02:59 PM

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QUOTE(edifgrto @ Jul 10 2018, 09:44 AM)
Do not put race issue in your argument. I stop reading at your fourth word.
*
if you dont know what chinaman attitude means then i pity you.
if you do know what it means and choose to play the triggered sjw racist card then pity you even more


QUOTE(ListenToTheWind @ Jul 10 2018, 11:01 AM)
Unintended silly mistake. Put just enough stock level on the system. A customer walk in to purchase and forgotten to update the stock level in the system.
*
still a mistake nonetheless. own up to it instead of using "apa sarahan saya" kad sweat.gif
buncho89
post Jul 10 2018, 03:01 PM

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ouh wow 1159 to 1399...
TSyepikaiye
post Jul 10 2018, 03:12 PM

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QUOTE(ListenToTheWind @ Jul 10 2018, 11:01 AM)
Unintended silly mistake. Put just enough stock level on the system. A customer walk in to purchase and forgotten to update the stock level in the system.
*
according to their statement, just 2 people buy back then in march. lol

doesnt said recently got walkin customers

This post has been edited by yepikaiye: Jul 10 2018, 03:12 PM
cracksys
post Jul 10 2018, 03:23 PM

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QUOTE(ohman @ Jul 10 2018, 02:53 PM)
Jilat lingloong ka?
*
jilat babi apa.

aku tanya stock dekat lingloong ni macam aku berhutang dengan dia tak bayar. quality of service gone down the drain since my last COD with them dekat LRT station over 6 years ago.

but an overblown discussion on someone butthurt sebab dia tak dapat harga murah is just that, an overblown discussion.
ziniowong
post Jul 10 2018, 03:28 PM

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QUOTE(rooney723 @ Jul 10 2018, 11:39 AM)
all these online shops u can see the pattern wan, when they first started all treat customers like god,

impulse, lingloong, idealtech, etc, then when they become big, start to treat their customers like shit
*
this.....dulu impulse beg my friend's shop to take his unsold games...now lcly ady
UnknownH
post Jul 10 2018, 03:33 PM

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Damn I read 21 pages worth of a thread.
Not amused by seller explanation. Sounds like that's their problem whether it's their staff or platform, that's their problem.
And if the buyer didn't make a scene like this one here, it'll make you wonder if the seller will ever come out and explain.
Seller afterall, did left the buyer hanging before this was on.

This post has been edited by UnknownH: Jul 10 2018, 03:38 PM
SliparJepun
post Jul 10 2018, 03:34 PM

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QUOTE(cracksys @ Jul 10 2018, 03:23 PM)
jilat babi apa.

aku tanya stock dekat lingloong ni macam aku berhutang dengan dia tak bayar. quality of service gone down the drain since my last COD with them dekat LRT station over 6 years ago.

but an overblown discussion on someone butthurt sebab dia tak dapat harga murah is just that, an overblown discussion.
*
sebb tu la org suh kau baca tered ni dari awal.
bukan sebb pasal tak dapat harga murah.
ziniowong
post Jul 10 2018, 03:34 PM

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QUOTE(MarioKart @ Jul 10 2018, 08:39 AM)
Totally support.

So many sohai enjoys being pijakked and say "biasalah bang". How to become 1st world with these kind of mentality?

You print the wrong price, you honour it.

If me, i will make report to all the Gov agency bodies and make them shit brix. Remember, now new Malaysia. Make a big hoo haa and sure got response. biggrin.gif
*
first world country's platform like amazon will honor price glitch....we keep saying syukurlah dapat s.v
if lazada bukak kedai at US, dah lama totop
Muhammad Syukri
post Jul 10 2018, 03:39 PM

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QUOTE(ziniowong @ Jul 10 2018, 03:34 PM)
first world country's platform like amazon will honor price glitch....we keep saying syukurlah dapat s.v
if lazada bukak kedai at US, dah lama totop
*
Se7

this kind of retarded cukurlah u can find in lazada tered when i complaint about the ps4 pro scam they die2 backup lazada.
:3mushy:3
post Jul 10 2018, 03:50 PM

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Way back around 10 years ago, I COD with the seller at Ampang Park. That time it was all good. I guess it's true that when you become big, you overlook things that make you what you are now.
iSean
post Jul 10 2018, 03:51 PM

iz old liao.
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lingloong
TSyepikaiye
post Jul 10 2018, 03:59 PM

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QUOTE(iSean @ Jul 10 2018, 03:51 PM)
lingloong
*
no need, he already gave statement and said that is his last post.
cracksys
post Jul 10 2018, 04:32 PM

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QUOTE(SliparJepun @ Jul 10 2018, 03:34 PM)
sebb tu la org suh kau baca tered ni dari awal.
bukan sebb pasal tak dapat harga murah.
*
kau pergi balik OP's first post.

yang aku nampak someone who threw tantrum because he didn't get to buy the card at RM1159.

order cancelled, dapat refund, life moves on.

sampai dekat FB, chat, jiran sebelah rumah complaint about order kena canceled.
SliparJepun
post Jul 10 2018, 04:41 PM

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QUOTE(yepikaiye @ Jul 9 2018, 03:42 PM)
see this person also asking that price. now u understand?
*
QUOTE(cracksys @ Jul 10 2018, 04:32 PM)
kau pergi balik OP's first post.

yang aku nampak someone who threw tantrum because he didn't get to buy the card at RM1159.

order cancelled, dapat refund, life moves on.

sampai dekat FB, chat, jiran sebelah rumah complaint about order kena canceled.
*
banyak bintang pon....
cracksys
post Jul 10 2018, 04:45 PM

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QUOTE(SliparJepun @ Jul 10 2018, 04:41 PM)
banyak bintang pon....
*
patut lah sikit bintang..

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kj_shuyin
post Jul 10 2018, 04:54 PM

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QUOTE(:3mushy:3 @ Jul 10 2018, 03:50 PM)
Way back around 10 years ago, I COD with the seller at Ampang Park. That time it was all good. I guess it's true that when you become big, you overlook things that make you what you are now.
*
Yes last time ok cod his house, now open shop more lansi,
kj_shuyin
post Jul 10 2018, 04:55 PM

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QUOTE(weyyt @ Jul 10 2018, 12:31 PM)
Lingloong is known to be very lansi one.

If u dig some thread against him u will know.

Probably they tak kesah u buy from them or nt coz business too good.
*
sapa x kenal lingloog must be new at lyn

kabut kelam
post Jul 10 2018, 05:28 PM

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After reading this, i will boycott this shop...
Thanks TS.
khairolnizam
post Jul 10 2018, 05:34 PM

ouh.. ok..
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eleh. boikot dotatech konon.
davis gelak2 je baca.
caloyness
post Jul 10 2018, 05:45 PM

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by the book and technicality they were right and follow all terms and conditions , but there's such thing called " Customer service" which they fail for me.

I bought some accessories and parts at their store, the guy in the counter is nice but after sales service is bad.
I tried asking questions and get warranty but all i faced was 3 weeks processing etc. delay which could've have been resolved if they could've been more responsible and caring to their customers.

This post has been edited by caloyness: Jul 10 2018, 05:46 PM
xPrototype
post Jul 10 2018, 06:42 PM

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During lazada sales a lot seller also claim system glitch la why I dont see you open tered
kissmelin
post Jul 10 2018, 07:06 PM

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QUOTE(kiroshell @ Jul 10 2018, 06:50 PM)
I see, if that's the case I see more fault with lazada, but I guess cause they want to maintain sellers too, so I'm sure they turn a blind eye only...
Sighhhh..... malaysia's consumer challenges.
*
Yes Lazada Cancel orders like thousand time a year i guess.. I kena few time cancel by Big company like Loreal Malaysia and Reckitt Benckiser(the one who sold dettol durex etc). Just complain to the Lazada FB page. They replied fast there and usually give u Sorry Voucher.Got one time they(Lazada) issue me 5xRM20 Sorry voucher. End of case. Don't need to public shaming a private seller or company just because an order was cancel at Lazada.com
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QUOTE(xPrototype @ Jul 10 2018, 06:42 PM)
During lazada sales a lot seller also claim system glitch la why I dont see you open tered
*
Maybe because TS didn't buy anything during lazada sales hence got nothing to complain?
Muhammad Syukri
post Jul 10 2018, 07:18 PM

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QUOTE(kissmelin @ Jul 10 2018, 07:06 PM)
Yes Lazada Cancel orders like thousand time a year i guess.. I kena few time cancel by Big company like Loreal Malaysia and  Reckitt Benckiser(the one who sold dettol durex etc). Just complain to the Lazada FB page. They replied fast there and usually give u Sorry Voucher.Got one time they(Lazada) issue me 5xRM20 Sorry voucher. End of case. Don't need to public shaming a private seller or company just because an order was cancel at Lazada.com
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According to Consumer Protection Act wrong price need to be fulfilled also.

Those sorry voucher is like a bribe for you to shut up your mouth from complaining to authority.

FatalExe
post Jul 10 2018, 07:21 PM

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QUOTE(sakuraboo @ Jul 10 2018, 12:58 PM)
He found it amusing I guess

If it was me I don't mind as long as I make money, so I won't be bothered as long as I make the sale.

People are after all human
So I try to understand why they do these things sometimes.

Anyhow, I try not to assume one's tone or intention through text.
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Yeah, consumer rights and basic business etiquette be damned which is what you're saying

No wonder our country is so bad, we get people defending bad business practices because apparently we have to duduk diam diam and hand over rm3000 and accept abuse because "they are human"
FatalExe
post Jul 10 2018, 07:34 PM

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QUOTE(kiroshell @ Jul 10 2018, 07:27 PM)
Yup i truly agree, its bad business practise, in  this case dotatech, other lazada online sellers and even lazada itself who abuse such loophole.

Think appropriate authority can enforce this to not happen again? We got the "no private message when online selling" before passed, why not this one?
*
There are already laws and enactments in place to prevent sellers from dishonouring price mistakes after payment is made

This is basic contract law , Intention, Consideration and Acceptance and whether the contract is formed or not.

Those that claim Lazada T&C allows them to do so is ignorant of the law

Law > T&C

In America or Australia, people would hire lawyers or go to the Consumer/Small Claims Court to uphold consumer rights

We can do the same but our culture and people dislike going through these processes, there's KPDNKK and consumer tribunal as well as hiring lawyers to sue.


sakuraboo
post Jul 10 2018, 07:38 PM

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QUOTE(FatalExe @ Jul 10 2018, 07:21 PM)
Yeah, consumer rights and basic business etiquette be damned which is what you're saying

No wonder our country is so bad, we get people defending bad business practices because apparently we have to duduk diam diam and hand over rm3000 and accept abuse because "they are human"
*
Nope I didn't say that

I'm saying if I was the buyer, I might have laughed at it as well.

And if I was the seller, I might have laughed as well, but I'm going to say, it's not the best option, but sure you can still go on with it. And continue on with the sale

I won't however be so offended over it. It's not like the person cheated you or anything. Different people have different levels of tolerance and acceptance.

You're saying as if just because he found the request amusing, it's against the laws of business. It's not against the law, it's probably not tactful that's all.

I think everybody should work in the service line before reserving judgement to how people behave - this within confines of an honest situation.

Tldr: take a chill pill
FatalExe
post Jul 10 2018, 07:44 PM

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QUOTE(sakuraboo @ Jul 10 2018, 07:38 PM)
Nope I didn't say that

I'm saying if I was the buyer, I might have laughed at it as well.

And if I was the seller, I might have laughed as well, but I'm going to say, it's not the best option, but sure you can still go on with it. And continue on with the sale

I won't however be so offended over it. It's not like the person cheated you or anything. Different people have different levels of tolerance and acceptance.

You're saying as if just because he found the request amusing, it's against the laws of business. It's not against the law, it's probably not tactful that's all.

I think everybody should work in the service line before reserving judgement to how people behave - this within confines of an honest situation.

Tldr: take a chill pill
*
There is no room for the seller to laugh at the buyer. If u wanna laugh then laugh inside your head not writing such insulting words direct to customer

Especially when the seller does not seem to understand that the Ryzens are advertised and MEANT TO BE overclocked since it comes with a damned cooler

Don't claim to be a PC specialist shop if you wanna mock others

What's so funny and amusing about overclocking a Ryzen? Why not you tell me. If there is no answer, then the shop is simply laughing because we are not forking out rm5000 for higher end models. Arrogance at its max.

Besides, no one's says it's against the laws, I'm just saying it's an asshole behaviour and there is no need to defend them or keep quiet

Not when purchases are this big at rm3000+. You like handing over rm3000 and getting laughed because it's somehow amusing?

This post has been edited by FatalExe: Jul 10 2018, 07:46 PM
lawliet88
post Jul 10 2018, 07:52 PM

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QUOTE(FatalExe @ Jul 10 2018, 07:44 PM)
There is no room for the seller to laugh at the buyer. If u wanna laugh then laugh inside your head not writing such insulting words direct to customer

Especially when the seller does not seem to understand that the Ryzens are advertised and MEANT TO BE overclocked since it comes with a damned cooler

Don't claim to be a PC specialist shop if you wanna mock others

What's so funny and amusing about overclocking a Ryzen? Why not you tell me. If there is no answer, then the shop is simply laughing because we are not forking out rm5000 for higher end models. Arrogance at its max.

Besides, no one's says it's against the laws, I'm just saying it's an asshole behaviour and there is no need to defend them or keep quiet

Not when purchases are this big at rm3000+. You like handing over rm3000 and getting laughed because it's somehow amusing?
*
true this, give advice or hint abit will be enuff, if customer die die want it, then so be it


rockstar_
post Jul 10 2018, 08:03 PM

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Still so many here jilat lingloong. No wonder these kind of sellers are king. But as time goes i believe these macai wont be able to defend their master anymore. How long are you going to keep buying stuff from them anyway. We should educate those new comers in pc building community to avoid these irresponsible sellers. Better go buy in all it or lowyat plaza or digital mall
sakuraboo
post Jul 10 2018, 08:41 PM

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QUOTE(FatalExe @ Jul 10 2018, 07:44 PM)
There is no room for the seller to laugh at the buyer. If u wanna laugh then laugh inside your head not writing such insulting words direct to customer

Especially when the seller does not seem to understand that the Ryzens are advertised and MEANT TO BE overclocked since it comes with a damned cooler

Don't claim to be a PC specialist shop if you wanna mock others

What's so funny and amusing about overclocking a Ryzen? Why not you tell me. If there is no answer, then the shop is simply laughing because we are not forking out rm5000 for higher end models. Arrogance at its max.

Besides, no one's says it's against the laws, I'm just saying it's an asshole behaviour and there is no need to defend them or keep quiet

Not when purchases are this big at rm3000+. You like handing over rm3000 and getting laughed because it's somehow amusing?
*
As I said earlier I personally didn't find it amusing, but I might have chuckled if I was in his shoes, and might have just played along if he did that

But I wouldn't get worked up over it, because it's not worth it

If everybody get worked up over every thing, we're not going to get anywhere fast

Maybe I have friends that do shiet talking but they are the most helpful people in the world.

That said it would be great if sellers were tactful and kind ofc. But that said, no one's perfect, so I get by.

But hey you can have your opinion on this, np
:3mushy:3
post Jul 10 2018, 08:44 PM

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QUOTE(sakuraboo @ Jul 10 2018, 08:41 PM)
As I said earlier I personally didn't find it amusing, but I might have chuckled if I was in his shoes, and might have just played along if he did that

But I wouldn't get worked up over it, because it's not worth it

If everybody get worked up over every thing, we're not going to get anywhere fast

Maybe I have friends that do shiet talking but they are the most helpful people in the world.

That said it would be great if sellers were tactful and kind ofc. But that said, no one's perfect, so I get by.

But hey you can have your opinion on this, np
*
Hindsight and what if are always perfect, just saying.
sakuraboo
post Jul 10 2018, 08:47 PM

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QUOTE(:3mushy:3 @ Jul 10 2018, 08:44 PM)
Hindsight and what if are always perfect, just saying.
*
Yeah that said I have many my own experiences over these kinda issues.

So in that regard, also speaking from experience

Sometimes people having bad day, saying something positive helps instead of making things worse.

Sometimes gotta let it go etc

This is advice for head sight just saying

Edit: just today got conversation for a certain request, the person got very irritated over my questions

I said sorry for me being slow to understand, please be patient with be as I'm trying to grasp the issue.

The person straight away change in tone

This post has been edited by sakuraboo: Jul 10 2018, 08:51 PM
wanted111who
post Jul 10 2018, 11:55 PM

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QUOTE(FatalExe @ Jul 10 2018, 07:34 PM)
There are already laws and enactments in place to prevent sellers from dishonouring price mistakes after payment is made

This is basic contract law , Intention, Consideration and Acceptance and whether the contract is formed or not.

Those that claim Lazada T&C allows them to do so is ignorant of the law

Law > T&C

In America or Australia, people would hire lawyers or go to the Consumer/Small Claims Court to uphold consumer rights

We can do the same but our culture and people dislike going through these processes, there's KPDNKK and consumer tribunal as well as hiring lawyers to sue.
*
:facepalm:
Who do you think preparing company t&c, overview it and maintaining it? Don't like the t&c don't sign up. Don't use their platform. Go Amazon. Which they have their own set of t&c as well, which is also prepared by lawyer.

Hate people with self entitlement and think that everyone who do business is owing them the world. Worst bunch of customers. Business is after all willing seller willing buyer. Supposed to be win win for both party. Hope they realize that beside being a consumer they are also working for someone else irl serving other people / consumer.

Respect other like how you wanted to be respected.

Your clients/customers isn't always right. Same goes to you when you're a consumer/ customer to other doesn't mean you are always right. Respect others terms of conducting their businesses. Don't like it no one force you to be their users.

This post has been edited by wanted111who: Jul 10 2018, 11:58 PM
TSyepikaiye
post Jul 11 2018, 01:16 AM

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QUOTE(lingloong @ Jul 10 2018, 12:54 AM)
I'm kinda reluctant to reply this kind of /k tread but since the issue need clarification, I shall point out the info regarding Lazada order cancellation issue & miscommunication between TS and our Lazada store. FYI our Lazada store are managed by one of my staff thus things go pretty straightforward when dealing with Lazada order issue & customer query

Let's start with Lazada order cancellation :
1. After investigation, the order is cancelled due to price error. Cause = Lazada system glitch. We believe every merchant which have Lazada store know that their new system it's full of retarded issue range from pricing, inventory, delivery & payment issue ~ the list go on


*
Im making this counter-statement so people could see my argument.

Point 1 (dotatech made) how could u blame price system glitch when (as in picture attached) mr/mrs ERICH L. asked ur shop "Still got stock? Any changes in price?" AND UR SHOP ANSWERED AS IN PIC ATTACH.
Seriously are ur shop blind to see the price even after answering ERICH L. question?

2 DAYS BEFORE MY PURCHASE. Back then, even mr/mrs ERICH L. 's question showed he/she want CONFIRMATION about the price.
still want blame lazada glitch?


Attached Image

This post has been edited by yepikaiye: Jul 11 2018, 03:03 AM
TSyepikaiye
post Jul 11 2018, 01:31 AM

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QUOTE(cracksys @ Jul 10 2018, 03:23 PM)
jilat babi apa.

aku tanya stock dekat lingloong ni macam aku berhutang dengan dia tak bayar. quality of service gone down the drain since my last COD with them dekat LRT station over 6 years ago.

but an overblown discussion on someone butthurt sebab dia tak dapat harga murah is just that, an overblown discussion.
*
People who backup the shop said opinion so much like
"move on la"
"buyer@TS cannt accept price la. ur fault for butthurt"
"let it go la"


you people think im chasing free gpu or voucher??i dun need those when being played by the shop
im doing this coz what the shop's zero accountability doing.. and then give statement blame other (example : me)

tribunal requirement for wrongly conduct business practice :

a false or misleading conduct, false representation or unfair practice, that is -
a misleading or deceptive conduct as to the type, manufacturing process, suitability for purpose, quality and quantity;
a misleading indication as to the price at which any goods or services are available;
offer of gift, prize or other free item with the intention of not providing it or not providing it as offered;

Attached Image

This post has been edited by yepikaiye: Jul 11 2018, 02:59 AM
UserU
post Jul 11 2018, 02:15 AM

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That's the issue with sellers nowadays. In Malaysia, there's too little repercussion even if they screw you over.

Look at the Gamers Hideout case for example.

https://pokde.net/gaming/gamers-hideout-sca...ofiling-finest/

This post has been edited by UserU: Jul 11 2018, 02:16 AM
TSyepikaiye
post Jul 11 2018, 02:18 AM

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QUOTE(lingloong @ Jul 10 2018, 12:54 AM)


Let's start with Lazada order cancellation :
1. After investigation, the order is cancelled due to price error. Cause = Lazada system glitch. We believe every merchant which have Lazada store know that their new system it's full of retarded issue range from pricing, inventory, delivery & payment issue ~ the list go on

2. I believe for TS case, price error happen after the implementation of 0% GST. Unlike other marketplace like Lelong, they auto adjusted by -6% for all SKU price BUT not for Lazada. It have to be done manually or via template extraction. And during the transition, we do have assistance from Lazada appointed store manager as well so they know such issue will happen thus every store have the option to cancel order either due to "out of stock" or "wrong price" issue. They don't have this option previously.
in point 6, u blame market(lazada) but here,u said u have done manually adjust the price( lazada at blame la ni? okay,)

3. For TS order, once our Lazada Seller-center receive the order notification, we will counter check the info is in correct order before proceed. As such "wrong price" issue arise, we will make a report to Lazada via partnersupport channel & they will assist in term of order cancellation & prioritize refund to customer. From what I checked in our seller-center record, the refund has been processed & issued as ----?  "Order ID: 204083487977801 / REFUND_ISSUED / 2018-07-08 14:07:45"     
4. TS have the right to exercise his consumer right as advised by other forumer & I do encourage TS to do so. Perhaps other affected forumer as well coz as a merchant, we are sick and tired of Lazada system, their full of issue marketplace & glitch all over the website. Our countless complains & feedback fall into deaf-ears in the past and perhaps local authority come knocking their door might serve them some wake-up call. I'm reachable via email: dotatech.lingloong@gmail.com so if you have the report, do forward a copy to me. It doesn't matter if you named my company as defendant or the party you want to complain, my side will follow-up and provide info to pass on the responsibility to the actual culprit ~ which is the marketplace
yes, i have filed claim to TRIBUNAL so that this will be LESSON to be seen by all..to prevent same event in the future when ANY shop try WEASEL away from ur own fault(zero accountability)

5. For TS point that we sold 2 units before him, that's untrue because what stated as sold for how many units doesn't mean it was sold for a price TS bought. The last purchase for this SKU dated way back 02 March to a customer which bought 2 units @ RM2099 each (during mining craze period)
maybe can show thatGPU purchase transaction record/report within last week(in table format report) in ur lazada account.
surely lazada have this function, snap pic show in the pc monitor using ur phone okay.
example like this
Attached Image
pls dun direct screenshot (dun want u edit2 any info b4 show to us biggrin.gif )


6. We always honor sold price to our customer even it's below-cost or @ loss but if the error it's not from us, unfortunately we will bring our those responsible party (for your case which is the marketplace you patronize)
really not ur fault? but in point no 2, u said [B]done manually adjust price by ur shop.. so still lazada at fault la ni? [/B]hmm.gif okay2 lol


Lastly, I do apologize to TS if this purchase cause much inconvenience to you. Good night everyone
*
TSyepikaiye
post Jul 11 2018, 02:30 AM

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i already filed claim. i dun want argue aimlessly more with pro-shop peoples that blamed me at fault.

now already submit. let gov agency decide my complaint.
already done my move. cheers

Attached Image
TSyepikaiye
post Jul 11 2018, 02:41 AM

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QUOTE(xPrototype @ Jul 10 2018, 06:42 PM)
During lazada sales a lot seller also claim system glitch la why I dont see you open tered
*
maybe im just lucky until now


im doing this coz what the shop's zero accountability doing.. and then give statement blame other (example : me)

tribunal requirement for wrongly conduct business practice :

a false or misleading conduct, false representation or unfair practice, that is -
a misleading or deceptive conduct as to the type, manufacturing process, suitability for purpose, quality and quantity;
a misleading indication as to the price at which any goods or services are available;
offer of gift, prize or other free item with the intention of not providing it or not providing it as offered;

Attached Image

This post has been edited by yepikaiye: Jul 11 2018, 02:59 AM
TSyepikaiye
post Jul 11 2018, 02:45 AM

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QUOTE(Muhammad Syukri @ Jul 10 2018, 02:38 PM)
Just being helpful to you, i share link to lodge complaint against irresponsible trader and seller.

Tribunal Pengguna (This 1 can bring to court case):
https://ttpm.kpdnkk.gov.my/portal/home

Aduan KPDNKK ( This general complaint)
https://eaduan.kpdnkk.gov.my/

Exercise your right as consumer.
*
tthank you for the help,mister nod.gif
TSyepikaiye
post Jul 11 2018, 02:51 AM

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QUOTE(kissmelin @ Jul 10 2018, 05:15 AM)
TBH if you're a Lazada Regular customer.... price Glitch happens all the time..Sometimes RM 1 glitch.. sometimesย  90%+ off glitch... They will just cancel your order due to wrong pricing. all you can do is Complain to Lazada at their Facebook page(message them there and CS will reply u ). They might give you some Sorry Voucher. rather than starting this thread.

I'm a Lazada Regular so I kinda used to wrong pricing at Lazada. i get few Sorry voucher from them when they cancel my order. Big company like Loreal, Reckitt Benckiser cancel my orders few time b4.
*
im doing this coz what the shop's zero accountability doing.. and then give statement blame other (example : me)

tribunal requirement for wrongly conduct business practice :

a false or misleading conduct, false representation or unfair practice, that is -
a misleading or deceptive conduct as to the type, manufacturing process, suitability for purpose, quality and quantity;
a misleading indication as to the price at which any goods or services are available;
offer of gift, prize or other free item with the intention of not providing it or not providing it as offered;

actually,u can report to tribunal of what loreal & etc done to u. based on above .
it up to u really whether u lazy or care enough to file complaint
Attached Image

This post has been edited by yepikaiye: Jul 11 2018, 03:00 AM
FatalExe
post Jul 11 2018, 04:59 AM

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QUOTE(wanted111who @ Jul 10 2018, 11:55 PM)
:facepalm:
Who do you think preparing company t&c, overview it and maintaining it? Don't like the t&c don't sign up. Don't use their platform. Go Amazon. Which they have their own set of t&c as well, which is also prepared by lawyer.

Hate people with self entitlement and think that everyone who do business is owing them the world. Worst bunch of customers. Business is after all willing seller willing buyer. Supposed to be win win for both party. Hope they realize that beside being a consumer they are also working for someone else irl serving other people / consumer.

Respect other like how you wanted to be respected.

Your clients/customers isn't always right. Same goes to you when you're a consumer/ customer to other doesn't mean you are always right. Respect others terms of conducting their businesses. Don't like it no one force you to be their users.
*
If you are ignorant of the law then it's best for you to research and stop embarrassing yourself...

Law is always above any T&C and contract. A contract cannot deny legal rights, this is a fundamental rule in all common law countries.
derthvadar
post Jul 11 2018, 05:00 AM

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QUOTE(yepikaiye @ Jul 11 2018, 02:30 AM)
i already filed claim. i dun want argue aimlessly more with pro-shop peoples that blamed me at fault.

now already submit. let gov agency decide my complaint.
already done my move. cheers

Attached Image
*
Good luck!

Keep update lah nanti.
vanhoe0
post Jul 11 2018, 05:21 AM

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QUOTE(FatalExe @ Jul 11 2018, 04:59 AM)
If you are ignorant of the law then it's best for you to research and stop embarrassing yourself...

Law is always above any T&C and contract. A contract cannot deny legal rights, this is a fundamental rule in all common law countries.
*
This.
xperiaVuser
post Jul 11 2018, 06:59 AM

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QUOTE(yepikaiye @ Jul 11 2018, 01:16 AM)
Im making this counter-statement so people could see my argument.

Point 1 (dotatech made) how could u blame price system glitch when (as in picture attached) mr/mrs ERICH L. asked ur shop "Still got stock? Any changes in price?" AND UR SHOP ANSWERED AS IN PIC ATTACH.
Seriously are ur shop blind to see the price even after answering ERICH L. question?

2 DAYS BEFORE MY PURCHASE. Back then, even mr/mrs ERICH L. 's question showed he/she want CONFIRMATION about the price.
still want blame lazada glitch?
Attached Image
*
I hope you win this case, don't let this kind of sellers off the hook easily. Goodluck
ohman
post Jul 11 2018, 07:07 AM

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You bodo just shut up la. What amazon?

when you accepted the money , means contract signed la bodo. Ada hati want to say willing willing

Confirm a beta irl and got conned everyday.


QUOTE(wanted111who @ Jul 10 2018, 11:55 PM)
:facepalm:
Who do you think preparing company t&c, overview it and maintaining it? Don't like the t&c don't sign up. Don't use their platform. Go Amazon. Which they have their own set of t&c as well, which is also prepared by lawyer.

Hate people with self entitlement and think that everyone who do business is owing them the world. Worst bunch of customers. Business is after all willing seller willing buyer. Supposed to be win win for both party. Hope they realize that beside being a consumer they are also working for someone else irl serving other people / consumer.

Respect other like how you wanted to be respected.

Your clients/customers isn't always right. Same goes to you when you're a consumer/ customer to other doesn't mean you are always right. Respect others terms of conducting their businesses. Don't like it no one force you to be their users.
*
wanted111who
post Jul 11 2018, 09:07 AM

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QUOTE(FatalExe @ Jul 11 2018, 04:59 AM)
If you are ignorant of the law then it's best for you to research and stop embarrassing yourself...

Law is always above any T&C and contract. A contract cannot deny legal rights, this is a fundamental rule in all common law countries.
*
Yes law is always above terms and conditions. That's why all terms and condition is prepared review and design by law practitioners to make sure it doesn't deviate from the law.

Means it will always contain the best way to protect the company interest by using and accommodating existing law

Also means it doesn't break the law.
Law practitioners also almost always doing the maintainance of terms anf conditions.

What makes you think big companies like lazada didn't hire any legal entities to create t&c for them?

Yes, seems like I'm really ignorant who doesn't understand t&c and just simply click I agree check box. Then want to complaint and shows self entitlement when companies exerting their rights which doesn't benefits me.

QUOTE(ohman @ Jul 11 2018, 07:07 AM)
You bodo just shut up la. What amazon?

when you accepted the money , means contract signed la bodo. Ada hati want to say willing willing

Confirm a beta irl and got conned everyday.
*
Read above.
And now try proof it that lazada can't cancel order. Better still, you can go and sue lazada if you so sure lazada is breaking the law.
You're smart right? I'm sure you definitely can win the case and make lazada close shop.

This post has been edited by wanted111who: Jul 11 2018, 09:13 AM
FatalExe
post Jul 11 2018, 09:17 AM

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QUOTE(wanted111who @ Jul 11 2018, 09:07 AM)
Yes law is always above terms and conditions. That's why all terms and condition is prepared review and design by law practitioners to make sure it doesn't deviate from the law.

Means it will always contain the best way to protect the company interest by using and accommodating existing law

Also means it doesn't break the law.
Law practitioners also almost always doing the maintainance of terms anf conditions.

What makes you think big companies like lazada didn't hire any legal entities to create t&c for them?

Yes, seems like I'm really ignorant who doesn't understand t&c and just simply click I agree check box. Then want to complaint and shows self entitlement when companies exerting their rights which doesn't benefits me.
Read above.
And now try proof it that lazada can't cancel order. Better still, you can go and sue lazada if you so sure lazada is breaking the law.
You're smart right? I'm sure you definitely can win the case and make lazada close shop.
*
Lol

You do know even big corporations like Amazon, Google , Apple, Samsung get sued and lose all the time? You know they get fined for having illegal terms and contracts by governments all the time?

Stop being so anti consumer

Are you a stakeholder of some unethical corporation? Ridiculous
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post Jul 11 2018, 09:20 AM

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QUOTE(wanted111who @ Jul 11 2018, 09:07 AM)
Yes law is always above terms and conditions. That's why all terms and condition is prepared review and design by law practitioners to make sure it doesn't deviate from the law.

Means it will always contain the best way to protect the company interest by using and accommodating existing law

Also means it doesn't break the law.
Law practitioners also almost always doing the maintainance of terms anf conditions.

What makes you think big companies like lazada didn't hire any legal entities to create t&c for them?

Yes, seems like I'm really ignorant who doesn't understand t&c and just simply click I agree check box. Then want to complaint and shows self entitlement when companies exerting their rights which doesn't benefits me.
Read above.
And now try proof it that lazada can't cancel order. Better still, you can go and sue lazada if you so sure lazada is breaking the law.
You're smart right? I'm sure you definitely can win the case and make lazada close shop.
*
Topkek

You do realise you're living in the real world.
wanted111who
post Jul 11 2018, 09:26 AM

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QUOTE(FatalExe @ Jul 11 2018, 09:17 AM)
Lol

You do know even big corporations like Amazon, Google , Apple, Samsung get sued and lose all the time? You know they get fined for having illegal terms and contracts by governments all the time?

Stop being so anti consumer

Are you a stakeholder of some unethical corporation? Ridiculous
*
Yes they being sued because they failed themself and didn't adhere to their own t&c or their t&c doesn't protect them. In nutshell, they broke the law.

Whoa, I'm an anti consumer? Look like I'm not a consumer myself. I do everything on my own. Even the data used to replying you also I made my own.

Some logic people have this day.
Be a responsible and educated consumers, is all I'm saying.
Anti customers always right mentality. Don't think every business out there own your family the world. Don't like the business go to others.
wanted111who
post Jul 11 2018, 09:31 AM

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QUOTE(:3mushy:3 @ Jul 11 2018, 09:20 AM)
Topkek

You do realise you're living in the real world.
*
Yes, now ts had paid 5 ringgit and reported to authority. Let's see what is it meant by real world.

Certainly happy to see lazada close shop. Or the shop itself close shop, but let's wait and see what is the real world have to offer to ts.

A happy dally exciting news? Or a cold truths of the real world.
OldSchoolJoke
post Jul 11 2018, 09:36 AM

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nice..tered still going stronk..
Quantum Geist
post Jul 11 2018, 09:40 AM

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QUOTE(yepikaiye @ Jul 11 2018, 02:30 AM)
i already filed claim. i dun want argue aimlessly more with pro-shop peoples that blamed me at fault.

now already submit. let gov agency decide my complaint.
already done my move. cheers

Attached Image
*
Is the RM5 is for submitting a report?
maxxxxx0123
post Jul 11 2018, 09:53 AM

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QUOTE(yepikaiye @ Jul 11 2018, 02:30 AM)
i already filed claim. i dun want argue aimlessly more with pro-shop peoples that blamed me at fault.

now already submit. let gov agency decide my complaint.
already done my move. cheers

Attached Image
*
good job. i hope they fine the seller instead of lazada. this seller too lansi d

bumpo
post Jul 11 2018, 10:08 AM

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QUOTE(wanted111who @ Jul 11 2018, 09:07 AM)
Yes law is always above terms and conditions. That's why all terms and condition is prepared review and design by law practitioners to make sure it doesn't deviate from the law.

Means it will always contain the best way to protect the company interest by using and accommodating existing law

Also means it doesn't break the law.
Law practitioners also almost always doing the maintainance of terms anf conditions.

What makes you think big companies like lazada didn't hire any legal entities to create t&c for them?

Yes, seems like I'm really ignorant who doesn't understand t&c and just simply click I agree check box. Then want to complaint and shows self entitlement when companies exerting their rights which doesn't benefits me.
Read above.
And now try proof it that lazada can't cancel order. Better still, you can go and sue lazada if you so sure lazada is breaking the law.
You're smart right? I'm sure you definitely can win the case and make lazada close shop.
*
you are derailed rclxub.gif

unethical and greedy business practice by merchant which is being chastised in this tered becomes OK practice just because the platform these merchant uses have lawyers to write up t&c?
you make it sound like t&c is super fool proof and is perfect without any loopholes. this is far from true. in fact business t&c are typically lope sided and anti consumer that they get haul up to court all the time.
and now you are sticking to lazada's cancellation legality?? rclxub.gif

QUOTE(FatalExe @ Jul 11 2018, 09:17 AM)
Lol

You do know even big corporations like Amazon, Google , Apple, Samsung get sued and lose all the time? You know they get fined for having illegal terms and contracts by governments all the time?

Stop being so anti consumer

Are you a stakeholder of some unethical corporation? Ridiculous
*
wait till he finds out that some company t&c actually says they own your soul if you use their product laugh.gif laugh.gif

QUOTE(wanted111who @ Jul 11 2018, 09:31 AM)
Yes, now ts had paid 5 ringgit and reported to authority. Let's see what is it meant by real world.

Certainly happy to see lazada close shop. Or the shop itself close shop, but let's wait and see what is the real world have to offer to ts.

A happy dally exciting news? Or a cold truths of the real world.
*
did you wake up on the wrong side of bed and knocked your head or something? your posts are going downhill from ill informed to retardation... sweat.gif
apa terjadi nie? hmm.gif

This post has been edited by bumpo: Jul 11 2018, 10:09 AM
GHBZDK
post Jul 11 2018, 10:16 AM

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QUOTE(yepikaiye @ Jul 11 2018, 02:30 AM)
i already filed claim. i dun want argue aimlessly more with pro-shop peoples that blamed me at fault.

now already submit. let gov agency decide my complaint.
already done my move. cheers

Attached Image
*
my merchant frend who uses lazada also say the system is filled with glitch, he always taichi everything to lazada system problem. whos at fault here is up to individual to decide.
system fault then can be lazada error, seller willingly using shitty system because it earns him 8++ digit figures, can be seller fault also.

not defending seller, my previous replies here all dissing about customer service quality and other things. biggrin.gif
rooney723
post Jul 11 2018, 10:19 AM

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great job ts! respek u for going the extra mile to ensure that these ppl will not go off scot free. many ppl will just ignore when they get treated like dis to save the hassle. but this is exactly why these sellers getting more arrogant, no action taken against their shitty arrogant attitude. its like aromachong scam victims not wanting to go report polis cos sked troublesome

anyway kudos ts rclxms.gif
ZeaXG
post Jul 11 2018, 10:22 AM

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Seller blaming Lazada platform feels like taichi excuse. Ultimately, seller has the responsibility to make sure his selling price displayed to the customer is correct. So, can't blame anyone else but the seller.
bumpo
post Jul 11 2018, 10:23 AM

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QUOTE(GHBZDK @ Jul 11 2018, 10:16 AM)
my merchant frend who uses lazada also say the system is filled with glitch, he always taichi everything to lazada system problem. whos at fault here is up to individual to decide.
system fault then can be lazada error, seller willingly using shitty system because it earns him 8++ digit figures, can be seller fault also.

not defending seller, my previous replies here all dissing about customer service quality and other things.  biggrin.gif
*
just out of curiosity, is your fren one of those that does not care to properly update their inventory status/use fake status for the goods that they put up for sale? hmm.gif
seen too many times that seller list as having stock and when buy it, gets response that it will be delivered late coz no stock on hand and need to get from distributor crap. essentially they are fake advertising to get a sale.
too frequent to be an isolated incident. wont be surprised if kena drilled for reason in cases like this seller will use "is ecommerece platform bug" card indiscriminately
wanted111who
post Jul 11 2018, 10:24 AM

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QUOTE(bumpo @ Jul 11 2018, 10:08 AM)
you are derailed  rclxub.gif

unethical and greedy business practice by merchant which is being chastised in this tered becomes OK practice just because the platform these merchant uses have lawyers to write up t&c? 
you make it sound like t&c is super fool proof and is perfect without any loopholes. this is far from true. in fact business t&c are typically lope sided and anti consumer that they get haul up to court all the time.
and now you are sticking to lazada's cancellation legality??  rclxub.gif
wait till he finds out that some company t&c actually says they own your soul if you use their product  laugh.gif  laugh.gif
did you wake up on the wrong side of bed and knocked your head or something? your posts are going downhill from ill informed to retardation...  sweat.gif
apa terjadi nie?  hmm.gif
*
I didn't say I supporting unethical business practices. You're putting word in my mouth. Go read the post where I'm replying to the owner. Do I sound like I'm protecting the owner?

Also if you so strong willed to uphold your believe, I suggest you to go to property site where agent deliberately putting 1 zero less for landed property in their advertising. Or putting a different picture than what the real property look like. I'll support you. Not in this incidence where ts are certainly taking advantage of others mistakes. He can claim compensation voucher like other said. But he die die want to take advantage of the business. I don't support morally wrong ethics.

I haven't got caught in any situation where i signed any t&c that own my life without me getting what I wanted in the first place.

Like I said, law is above t&c and t&c is based on law loophole which benefits the company. I'm not so stupid to just simply click I agree without doing fast read on any tc. That's my practice.

You on the other hand are supporting people taking advantage of others mistake. Shame on you.

mattsynyster
post Jul 11 2018, 10:25 AM

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From: Ono Nonoko,


Bought a monitor and an aio cooler from them previously through lelong, no

problem whatsoever, but probably gonna look for other options after this

:3mushy:3
post Jul 11 2018, 10:28 AM

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QUOTE(bumpo @ Jul 11 2018, 10:08 AM)
did you wake up on the wrong side of bed and knocked your head or something? your posts are going downhill from ill informed to retardation...  sweat.gif
apa terjadi nie?  hmm.gif
*
It's like wall lamp flickering waiting to die topkek
Hevlaska
post Jul 11 2018, 10:29 AM

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Technical issues/errors happens all the time across any business on any platform. That much is understandable. So we now know that the crux of TS claim is due to problem with Lazada and pricing glitch. Fair enough.

This, however, does not change the fact on the arrogance stance of the seller, in which, his reply is filled with sarcasm and insincere apology and further sarcasm to other forumers who replied here.

Things would have been very much different if he make do without those sarcasm and apologies. When you're running a business, despite customer is not always right as we all know, they surely deserve more respect than this. He is dodging everything and blaming everything apart from himself and this by itself is a disgrace to the business community and should not be left as is.
homerthewhopper
post Jul 11 2018, 10:41 AM

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From: Melaka


Long time ago tried to buy a monitor from them say got stock. After payment no more stock have to refund. Thought refund wouldn't take too long because seriously why would it? Wait close to 2 days before refund was given and that was only because I sent a cynical "don't waste my time" message to the seller laugh.gif
GHBZDK
post Jul 11 2018, 10:50 AM

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QUOTE(bumpo @ Jul 11 2018, 10:23 AM)
just out of curiosity, is your fren one of those that does not care to properly update their inventory status/use fake status for the goods that they put up for sale?  hmm.gif
seen too many times that seller list as having stock and when buy it, gets response that it will be delivered late coz no stock on hand and need to get from distributor crap. essentially they are fake advertising to get a sale.
too frequent to be an isolated incident. wont be surprised if kena drilled for reason in cases like this seller will use "is ecommerece platform bug" card indiscriminately
*
dont think so, got hire people to handle inventory stuff.
this is why i prefer lowyat, pm first to ask stocks.
TSyepikaiye
post Jul 11 2018, 11:27 AM

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QUOTE(ZeaXG @ Jul 11 2018, 10:22 AM)
Seller blaming Lazada platform feels like taichi excuse. Ultimately, seller has the responsibility to make sure his selling price displayed to the customer is correct. So, can't blame anyone else but the seller.
*
yeah.. coz there 1 person before me asking price doesnt change right? to the shop.
how can the shop reply then still didnt notice&change back the price? damn the force of blind is strong in this one

This post has been edited by yepikaiye: Jul 11 2018, 11:28 AM
bumpo
post Jul 11 2018, 11:28 AM

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QUOTE(wanted111who @ Jul 11 2018, 10:24 AM)
I didn't say I supporting unethical business practices. You're putting word in my mouth. Go read the post where I'm replying to the owner. Do I sound like I'm protecting the owner?

Also if you so strong willed to uphold your believe, I suggest you to go to property site where agent deliberately putting 1 zero less for landed property in their advertising. Or putting a different picture than what the real property look like. I'll support you. Not in this incidence where ts are certainly taking advantage of others mistakes. He can claim compensation voucher like other said. But he die die want to take advantage of the business. I don't support morally wrong ethics.

I haven't got caught in any situation where i signed any t&c that own my life without me getting what I wanted in the first place.

Like I said, law is above t&c and t&c is based on law loophole which benefits the company. I'm not so stupid to just simply click I agree without doing fast read on any tc. That's my practice.

You on the other hand are supporting people taking advantage of others mistake. Shame on you.
*
no sir, you are putting the words in your own mouth all by yourself.
you pretty much say that you support unethical business practices as long as the t&c allows for it and is not illegal.
even more so when you go the extra length to chastise the consumer as taking advantage of the business mistake rclxub.gif
in case you didnt already know, unethical does not mean illegal. just like a purchase does not mean order fulfillment. laugh.gif

on your rant abt properties.. yes it is a very rampant practice to post up fake price/images to online sites as bait. while rampant, it does not make it acceptable or ethical. what's the point you're trying to make here? hmm.gif that the property agent must keep their price? no transaction have been made with them. leave a review of bait and switch or fake advertising if you want to.

in ts case, he paid for the product. money left his pocket. then seller cancel it with excuse of wrong pricing which in seller own words, was manually set by them. this is not a case where pricing were middle of being updated/corrected when the sale happened.
the one taking advantage here is the seller not the buyer.

perhaps you want to add carpeting to your bedroom? you know... to prevent further head knocking in case you roll off the wrong side of bed
iCare
post Jul 11 2018, 11:44 AM

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QUOTE(yepikaiye @ Jul 11 2018, 11:27 AM)
yeah.. coz there 1 person before me asking price doesnt change right? to the shop.
how can the shop reply then still didnt notice&change back the price? damn the force of blind is strong in this one
*
Because the one in this thread that back up the seller is either doing the same practise and took advantage of loopholes on Malaysian online merchant platforms ( a.k.a scammers) OR the workers, families and friends of the seller.

You already got proof of another consumer asked about the price and stock before you buy. BUT still those people I mentioned above really went full retard still backing up the seller.

All good luck to you.
motherland
post Jul 11 2018, 11:44 AM

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Good job ts teach them a lesson, nevermind those negative comment (maybe the owner, worker or other con job owner of other establishment). Good job
steven789
post Jul 11 2018, 11:46 AM

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I boycotted this shop since a year ago.
iSmart
post Jul 11 2018, 11:49 AM

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hmmmmm i bought alot from this seller > ntg happen bad on me

inb4 > seller very friendly lolz

i think ur face problem gua
Muhammad Syukri
post Jul 11 2018, 12:04 PM

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QUOTE(iSmart @ Jul 11 2018, 11:49 AM)
hmmmmm i bought alot from this seller > ntg happen bad on me

inb4 > seller very friendly lolz

i think ur face problem gua
*
Hanif is friendly.

Couldn't comment on other staff since never deal with them directly.
RichardN
post Jul 11 2018, 12:42 PM

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QUOTE(iSmart @ Jul 11 2018, 11:49 AM)
hmmmmm i bought alot from this seller > ntg happen bad on me

inb4 > seller very friendly lolz

i think ur face problem gua
*
Lol can't judge his face problem like that lah.. c'mon, it is online... You are joking right?

Every transaction happened, different ppl will feel differently because too many factor to cause a satisfying / unsatisfying experience.
wanted111who
post Jul 11 2018, 01:08 PM

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QUOTE(bumpo @ Jul 11 2018, 11:28 AM)
no sir, you are putting the words in your own mouth all by yourself.
you pretty much say that you support unethical business practices as long as the t&c allows for it and is not illegal.
even more so when you go the extra length to chastise the consumer as taking advantage of the business mistakeย  rclxub.gif
in case you didnt already know, unethical does not mean illegal. just like a purchase does not mean order fulfillment.ย  laugh.gif

on your rant abt properties.. yes it is a very rampant practice to post up fake price/images to online sites as bait. while rampant, it does not make it acceptable or ethical. what's the point you're trying to make here?ย  hmm.gif that the property agent must keep their price? no transaction have been made with them. leave a review of bait and switch or fake advertising if you want to.

in ts case, he paid for the product. money left his pocket. then seller cancel it with excuse of wrong pricing which in seller own words, was manually set by them. this is not a case where pricing were middle of being updated/corrected when the sale happened.
the one taking advantage here is the seller not the buyer.

perhaps you want to add carpeting to your bedroom? you know... to prevent further head knocking in case you roll off the wrong side of bed
*
Quote me in which sentences I said I am supporting unethical business practices? Or any post that I post indicating that?

And what did ts have to lose? Since you're saying

the one taking advantage here is the seller not the buyer.

I don't see any, did they don't agree to refund ts? And for the trouble ts go through, can't he get any voucher from lazada as compensation like other experienced?

And you cant even argue with logic and fact , the best you can do is personal attack.

Also you can't prove that ts isn't taking advantage of other mistakes and you are very openly supporting this.

Ts can at any point claim compensation voucher from lazada for his trouble instead he die die want to get the item at the cost he know he can't get anywhere else.

You know what? Since you're lazy to scroll back, let me do this for you on my reply to the owner when he replied.

QUOTE(wanted111who @ Jul 10 2018, 01:17 AM)
Your explaination did make a few people here sounds stupid.

Why this wasn't explained to ts in the first place? Your management just don't care enough to waste their valuable time to give a proper answer to ts which can avoid this misunderstanding?
You only care when things started to viral?
Anyway pushing responsibility (to lazada) and giving excuses isn't cool. Give ts some voucher and ask him to reverse this thread la. You're partly responsible as well.

Just suggestion only, not that I really care for ts or for your store.
*
QUOTE(lingloong @ Jul 10 2018, 01:25 AM)
If you read my reply, you know why the message didn't go though. FYI TS might 1-to-1 with us but we believe our time it's more valuable for other customer. It's not about pushing responsibility, I'm here to explain the issue. Anyone can pass down their subjective judgement. Since u guys like popcorn, I shall entertain with few post here in /k

It will be my last. Goodnight
Do read my reply. TS are welcome to proceed KDPNKKย  smile.gif
*
QUOTE(wanted111who @ Jul 10 2018, 01:31 AM)
Yes, I read your reply. I don't mean didn't respond to him when he use abusive language, serve him right if he did that. What I meant is initially when you decline his order, you can tell him system glicth and price error with more details instead of wrong pricing and left him hanging with his imagination.

Also in my opinion, you're as guilty as other claim, a high and mighty seller. Thousands here reading this thread. Each with their own opinion about you.
My last post as well, good night to you.
*
This post has been edited by wanted111who: Jul 11 2018, 01:13 PM
blackspade
post Jul 11 2018, 01:17 PM

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This shop really got attitude problem. Dont buy from them.
bumpo
post Jul 11 2018, 02:09 PM

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QUOTE(wanted111who @ Jul 11 2018, 01:08 PM)
Quote me in which sentences I said I am supporting unethical business practices? Or any post that I post indicating that?

And what did ts have to lose? Since you're saying

the one taking advantage here is the seller not the buyer.

I don't see any, did they don't agree to refund ts? And for the trouble ts go through, can't he get any voucher from lazada as compensation like other experienced?

And you cant even argue with logic and fact , the best you can do is personal attack.

Also you can't prove that ts isn't taking advantage of other mistakes and you are very openly supporting this.

Ts can at any point claim compensation voucher from lazada for his trouble instead he die die want to get the item at the cost he know he can't get anywhere else.

You know what? Since you're lazy to scroll back, let me do this for you on my reply to the owner when he replied.
*
there is a cup that can hold 1liter of water and it is half full.
you say "cup have 500ml more capacity" and then argue "i didnt say cup is half full"

you didnt even know difference between purchase and order fulfillment and even tried to imply that until money is in merchant pocket it is not considered sold and lazada is only enquiring on buyer's behalf. sorry but your facts are based on such ill conceived understanding. it will just keep ajaran sesat you only

not gonna argue with you further than this
user posted image
FatalExe
post Jul 11 2018, 02:22 PM

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QUOTE(wanted111who @ Jul 11 2018, 01:08 PM)
Quote me in which sentences I said I am supporting unethical business practices? Or any post that I post indicating that?

And what did ts have to lose? Since you're saying

the one taking advantage here is the seller not the buyer.

I don't see any, did they don't agree to refund ts? And for the trouble ts go through, can't he get any voucher from lazada as compensation like other experienced?

And you cant even argue with logic and fact , the best you can do is personal attack.

Also you can't prove that ts isn't taking advantage of other mistakes and you are very openly supporting this.

Ts can at any point claim compensation voucher from lazada for his trouble instead he die die want to get the item at the cost he know he can't get anywhere else.

You know what? Since you're lazy to scroll back, let me do this for you on my reply to the owner when he replied.
*
Not honouring price after payment accepted is a violation of contract law.

End of story

Really can't brain why people think it's ok to hand over thousands of $ using credit card and then need to bend over backwards to suit all the sellers excuses and get accused as taking advantage.

If u can't stand making price mistakes or even replying simple enquiries and PMs for explanation then stop doing business or close down your shop

Also your "T&C means it's not against the law" is just plain stupidity, no offense
ziniowong
post Jul 11 2018, 02:30 PM

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QUOTE(ohman @ Jul 11 2018, 07:07 AM)
You bodo just shut up la. What amazon?

when you accepted the money , means contract signed la bodo. Ada hati want to say willing willing

Confirm a beta irl and got conned everyday.
*
this fella talk about amazon but is unaware that amazon usually honors price glitches, else they will substitute with gift card
chrischiang
post Jul 11 2018, 02:41 PM

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LOL.. according to all those who said "Merchant have to honor their mistakes"

I submit the order, proceed to fill in personal info, proceed to payment page, "make payment", order confirm...

mean Switch MY should honor the deal below?

Attached Image

just get ur refund and move on... is not like they dont refund u rclxub.gif rclxub.gif
TSyepikaiye
post Jul 11 2018, 03:04 PM

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QUOTE(Afro100 @ Jul 11 2018, 02:48 PM)
Yes absolutely 300% , merchants have to honor their mistakes, no way around it.
*
its okay.. just let it go as person above u said.

next time, he want buy 1 item from 1 shop. then got cancelled then the price is jack up..
refund. wait for money come back. then he go to 10 different shop. all do the same. 10 times refund(can be accumulate into how many days?)
i wonder he feel still want to buy that item or not.

dun blame seller la(u self condone their way) just move on right. dun like dun buy la from those 10 seller, right chrischiang

enough arguments. already pass to kpndkk. case settled. no need fight anymore.

This post has been edited by yepikaiye: Jul 11 2018, 03:10 PM
bumpo
post Jul 11 2018, 03:26 PM

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QUOTE(chrischiang @ Jul 11 2018, 02:41 PM)
LOL.. according to all those who said "Merchant have to honor their mistakes"

I submit the order, proceed to fill in personal info, proceed to payment page, "make payment", order confirm...

mean Switch MY should honor the deal below? 

Attached Image

just get ur refund and move on... is not like they dont refund u  rclxub.gif  rclxub.gif
*
did you hack the system or manipulated the pricing data? no? why do you feel then that it shouldn't be honored? hmm.gif
shiningace
post Jul 11 2018, 03:39 PM

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QUOTE(chrischiang @ Jul 11 2018, 02:41 PM)
LOL.. according to all those who said "Merchant have to honor their mistakes"

I submit the order, proceed to fill in personal info, proceed to payment page, "make payment", order confirm...

mean Switch MY should honor the deal below? 

Attached Image

just get ur refund and move on... is not like they dont refund u  rclxub.gif  rclxub.gif
*
TS even asked for clarification on the price and the seller has answered him, so the seller should be aware of the marketed price. bodo ke apa?
wanted111who
post Jul 11 2018, 05:07 PM

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QUOTE(bumpo @ Jul 11 2018, 02:09 PM)
there is a cup that can hold 1liter of water and it is half full.
you say "cup have 500ml more capacity" and then argue "i didnt say cup is half full"

you didnt even know difference between purchase and order fulfillment and even tried to imply that until money is in merchant pocket it is not considered sold and lazada is only enquiring on buyer's behalf. sorry but your facts are based on such ill conceived understanding. it will just keep ajaran sesat you only

not gonna argue with you further than this
user posted image
*
QUOTE(FatalExe @ Jul 11 2018, 02:22 PM)
Not honouring price after payment accepted is a violation of contract law.

End of story

Really can't brain why people think it's ok to hand over thousands of $ using credit card and then need to bend over backwards to suit all the sellers excuses and get accused as taking advantage.

If u can't stand making price mistakes or even replying simple enquiries and PMs for explanation then stop doing business or close down your shop

Also your "T&C means it's not against the law" is just plain stupidity, no offense
*
Bunch of lazy ass, took me less than 1 minute to find this link and articles.
Go read yourself it is there for everyone to see

https://www.google.com/url?sa=t&source=web&...zhZonTqRzi2dmrW

What is the Lazada cancellation policy?

Before cancelling an order, please read and understand the following terms & conditions:
Lazada cannot reverse a cancellation once it is completed. After cancellation, we cannot restore your order.
Any vouchers, discounts, or promotions used in conjunction with a cancelled order WILL NOT be valid or re-validated for any subsequent order.
We canโ€™t guarantee that the price, availability, shipping fee, or any other element of a cancelled order will remain the same for any subsequent order.
Your refund will be processed within 48 hours and will be credited to your account within 5 to 15 business days, depending on your payment method, bank and/or financial institution.
The refund amount will be the net amount paid (or store credit used) by you and will not include any voucher amount.
In some cases, a cancellation canโ€™t be processed online. Please contact our customer service if your cancellation is declined.
The remaining orderโ€™s value after your cancellation has to fulfil the same conditions for discounts, promotions, or minimum purchase value that applied to the order. If not, the entire order may be cancelled.
To ensure an enjoyable and safe shopping environment for all, Lazada has limited the quantity you may purchase on deals which are in high demand. We may also cancel an order if fraud is suspected.

What? You think only consumer can cancel the order and the seller cannot?

And don't go and agree with the t&c which you think is not working in your favor and not to your liking.

Bunch of scum who encourage and supporting the idea of taking advantage of other mistakes.

FatalExe
post Jul 11 2018, 05:36 PM

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Joined: Jan 2008


QUOTE(wanted111who @ Jul 11 2018, 05:07 PM)
Bunch of lazy ass, took me less than 1 minute to find this link and articles.
Go read yourself it is there for everyone to see

https://www.google.com/url?sa=t&source=web&...zhZonTqRzi2dmrW

What is the Lazada cancellation policy?

Before cancelling an order, please read and understand the following terms & conditions:
Lazada cannot reverse a cancellation once it is completed. After cancellation, we cannot restore your order.
Any vouchers, discounts, or promotions used in conjunction with a cancelled order WILL NOT be valid or re-validated for any subsequent order.
We canโ€™t guarantee that the price, availability, shipping fee, or any other element of a cancelled order will remain the same for any subsequent order.
Your refund will be processed within 48 hours and will be credited to your account within 5 to 15 business days, depending on your payment method, bank and/or financial institution.
The refund amount will be the net amount paid (or store credit used) by you and will not include any voucher amount.
In some cases, a cancellation canโ€™t be processed online. Please contact our customer service if your cancellation is declined.
The remaining orderโ€™s value after your cancellation has to fulfil the same conditions for discounts, promotions, or minimum purchase value that applied to the order. If not, the entire order may be cancelled.
To ensure an enjoyable and safe shopping environment for all, Lazada has limited the quantity you may purchase on deals which are in high demand. We may also cancel an order if fraud is suspected.

What? You think only consumer can cancel the order and the seller cannot?

And don't go and agree with the t&c which you think is not working in your favor and not to your liking.

Bunch of scum who encourage and supporting the idea of taking advantage of other mistakes.
*
No amount of T&C can cover if it is illegal la

Law already say cannot you still wanna argue T&C

The court doesn't give a shit about T&C if sellers conduct in an illegal manner

This post has been edited by FatalExe: Jul 11 2018, 05:37 PM
TSyepikaiye
post Jul 11 2018, 06:05 PM

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QUOTE(FatalExe @ Jul 11 2018, 05:36 PM)
No amount of T&C can cover if it is illegal la

Law already say cannot you still wanna argue T&C

The court doesn't give a shit about T&C if sellers conduct in an illegal manner
*
nvm.. dun argue with him anymore. i already made my complaint.
let him express his opinion
SUSMarioKart
post Jul 11 2018, 06:09 PM

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QUOTE(FatalExe @ Jul 11 2018, 05:36 PM)
No amount of T&C can cover if it is illegal la

Law already say cannot you still wanna argue T&C

The court doesn't give a shit about T&C if sellers conduct in an illegal manner
*
This

T&C Says Donation to Najob no sarahan.

Ada guna?
chrischiang
post Jul 11 2018, 06:10 PM

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QUOTE(bumpo @ Jul 11 2018, 03:26 PM)
did you hack the system or manipulated the pricing data? no? why do you feel then that it shouldn't be honored?  hmm.gif
*
you are saying that you support on taking advantage on ppl's mistake?
everyone would know this deal is not going be true (way beyond market price, literally free) because some mistake from the shop.. and you bringing out customer act and feel they should honor the deal?

Your this action is morally unethical. seeking advantage from ppl's lost..
Reckoning
post Jul 11 2018, 06:15 PM

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QUOTE(yepikaiye @ Jul 11 2018, 02:30 AM)
i already filed claim. i dun want argue aimlessly more with pro-shop peoples that blamed me at fault.

now already submit. let gov agency decide my complaint.
already done my move. cheers

Attached Image
*
All the best sir.

Arrogant sellers like this must given some smacking once in a while.
FatalExe
post Jul 11 2018, 07:17 PM

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QUOTE(chrischiang @ Jul 11 2018, 06:10 PM)
you are saying that you support on taking advantage on ppl's mistake?
everyone would know this deal is not going be true (way beyond market price, literally free) because some mistake from the shop.. and you bringing out customer act and feel they should honor the deal?

Your this action is morally unethical. seeking advantage from ppl's lost..
*
They should because the pricing was there for quite some time and the buyer has paid for it as well.

Your argument works for in-shop retail purchases, even so it's arguable in court if buyer already paid and seller accepted it and cancel it later
maxxxxx0123
post Jul 11 2018, 07:21 PM

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QUOTE(chrischiang @ Jul 11 2018, 06:10 PM)
you are saying that you support on taking advantage on ppl's mistake?
everyone would know this deal is not going be true (way beyond market price, literally free) because some mistake from the shop.. and you bringing out customer act and feel they should honor the deal?

Your this action is morally unethical. seeking advantage from ppl's lost..
*
RM1k. literally free. ok.
chrischiang
post Jul 11 2018, 07:23 PM

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QUOTE(maxxxxx0123 @ Jul 11 2018, 07:21 PM)
RM1k. literally free. ok.
*
if you dont even care to scroll up a lil bit to check what im referring to.. why u ever care to respond?
bumpo
post Jul 11 2018, 07:58 PM

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QUOTE(chrischiang @ Jul 11 2018, 06:10 PM)
you are saying that you support on taking advantage on ppl's mistake?
everyone would know this deal is not going be true (way beyond market price, literally free) because some mistake from the shop.. and you bringing out customer act and feel they should honor the deal?

Your this action is morally unethical. seeking advantage from ppl's lost..
*
how do you ascertain that it was a mistake to begin with? for your post specifically there is nothing mentioned that it is a mistake.
for all we know it is some special deal for vip members or something

next time provide proper info la. macam ts, gave full a to z of the situation and not like yourself, give partial info then go off on a tangent "you are saying that... blablabla" shakehead.gif



radiohear91
post Jul 11 2018, 08:15 PM

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i buying iphone 8 plus from lazada on sale 12.12.17

rm3.5k.. ok jer...

but now.. not more.. not trust lazada anymore..to many scammer.

even though boleh refund.. masa aku ko boleh refund ke hanat..

sekian. masa itu emas.
chrischiang
post Jul 11 2018, 09:25 PM

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QUOTE(bumpo @ Jul 11 2018, 07:58 PM)
how do you ascertain that it was a mistake to begin with? for your post specifically there is nothing mentioned that it is a mistake.
for all we know it is some special deal for vip members or something

next time provide proper info la. macam ts, gave full a to z of the situation and not like yourself, give partial info then go off on a tangent "you are saying that... blablabla"  shakehead.gif
*
lol dont try to twist man.. which shop will give out apple watch for free.. tell me.. i surely join VVVVIP member.. or you are living in a non realistic world?
bumpo
post Jul 11 2018, 10:16 PM

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QUOTE(chrischiang @ Jul 11 2018, 09:25 PM)
lol dont try to twist man.. which shop will give out apple watch for free.. tell me.. i surely join VVVVIP member.. or you are living in a non realistic world?
*
and yet here you still not giving full info. was it a solo purchase? was it part of a combo deal? was it redemption of points? was it free gift?
so far all you have shared is you bought it and asked if it should be honored without any other details and when a response is given with just that scope of info you are now going off tangent

why dont you start by telling your full story first and why you conclude that it should not be honored? if you dont want to, then stfu yea yawn.gif

brapa?
post Jul 11 2018, 11:09 PM

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Mistake is not a defence against breach of contract
RedDevil32
post Jul 12 2018, 03:17 AM

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One simple question. If seller cancel is illegal by law. Why lazada have this process where after a buyer buy an item, the order will be confirm or cancel by seller. If confirm they seller will pack and send it, if cancel, lazada will refund the payment to the buyer.

Isn't it lazada problem for allowing seller to confirm and cancel order?
kurangak
post Jul 12 2018, 03:25 AM

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From: Deus Vult



the way i see it, ure taking advantage out of other ppl's blunder. 1k for rx580. the pricing is way off, even for a 2nd hand card.

what an unethical person
Hevlaska
post Jul 12 2018, 03:32 AM

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QUOTE(kurangak @ Jul 12 2018, 03:25 AM)
the way i see it, ure taking advantage out of other ppl's blunder. 1k for rx580. the pricing is way off, even for a 2nd hand card.

what an unethical person
*
not sure if your definition of "way off" is in line with others.

Attached Image

Thats the retail currently for rx580 4gb.

This post has been edited by Hevlaska: Jul 12 2018, 03:32 AM
kurangak
post Jul 12 2018, 03:39 AM

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QUOTE(Hevlaska @ Jul 12 2018, 03:32 AM)
not sure if your definition of "way off" is in line with others.

Attached Image

Thats the retail currently for rx580 4gb.
*
rm300 difference is not way off? when u can sell a 2nd hand card for 1.2k(im not talking about mining card here).. ok...

ppl lowball u , u make noise, but u dun see a problem when the pricing is too low, and make noise when the seller cancel ur order? wow..
party
post Jul 12 2018, 03:42 AM

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QUOTE(wanted111who @ Jul 11 2018, 05:07 PM)
Bunch of lazy ass, took me less than 1 minute to find this link and articles.
Go read yourself it is there for everyone to see

https://www.google.com/url?sa=t&source=web&...zhZonTqRzi2dmrW

What is the Lazada cancellation policy?

Before cancelling an order, please read and understand the following terms & conditions:
Lazada cannot reverse a cancellation once it is completed. After cancellation, we cannot restore your order.
Any vouchers, discounts, or promotions used in conjunction with a cancelled order WILL NOT be valid or re-validated for any subsequent order.
We canโ€™t guarantee that the price, availability, shipping fee, or any other element of a cancelled order will remain the same for any subsequent order.
Your refund will be processed within 48 hours and will be credited to your account within 5 to 15 business days, depending on your payment method, bank and/or financial institution.
The refund amount will be the net amount paid (or store credit used) by you and will not include any voucher amount.
In some cases, a cancellation canโ€™t be processed online. Please contact our customer service if your cancellation is declined.
The remaining orderโ€™s value after your cancellation has to fulfil the same conditions for discounts, promotions, or minimum purchase value that applied to the order. If not, the entire order may be cancelled.
To ensure an enjoyable and safe shopping environment for all, Lazada has limited the quantity you may purchase on deals which are in high demand. We may also cancel an order if fraud is suspected.

What? You think only consumer can cancel the order and the seller cannot?

And don't go and agree with the t&c which you think is not working in your favor and not to your liking.

Bunch of scum who encourage and supporting the idea of taking advantage of other mistakes.
*
No amount of tnc is useful in front of the law. Learnt the law man..for easier example..the "mgmt mt responsible for theft" in shoppong mall carpark
kurangak
post Jul 12 2018, 03:49 AM

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QUOTE(mainooo @ Jul 12 2018, 03:45 AM)
I dunt think it's easy off. but that's my opinion. it could be promotional price or whatever reason.

by your logic, we shouldn't buy those cheap shoe on SportsDirect, coz it's even more way off.
*
comparing large chain shop (sportsdirect) with a small shop like dotatech. lul..


Hevlaska
post Jul 12 2018, 03:50 AM

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QUOTE(kurangak @ Jul 12 2018, 03:39 AM)
rm300 difference is not way off? when u can sell a 2nd hand card for 1.2k(im not talking about mining card here).. ok...

ppl lowball u , u make noise, but u dun see a problem when the pricing is too low, and make noise when the seller cancel ur order? wow..
*
May wanna check on first page and work on your math. Anyways, petty garbage aside, if you feel that its rightful to cancel a purchase after payment has been made, and after seeing insincere sarcasm ridden response from the seller then please go ahead.

Its not the matter of taking advantage of seller or anything like that, fact remains, customer sees a good deal > click > pay. Is there anything wrong with that?

Seller said system glitch > cancelled customer order > ignoring customers messages > accusing customer of incorrect accusations > rude high and mighty attitude > causes inconvenience to customer having their cash stuck with lazada for couple of days. Seller right?


rooney723
post Jul 12 2018, 03:54 AM

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QUOTE(kurangak @ Jul 12 2018, 03:49 AM)
comparing large chain shop (sportsdirect) with a small shop like dotatech. lul..
*
so u mean seller canot sell murah? whenever thr is a gud deal we buyers need to tell sellers "u are selling too cheap la, i dont wan to buy"?

no wonder LGE cannot buy cheap bungalow la, now i understand
kurangak
post Jul 12 2018, 03:57 AM

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QUOTE(Hevlaska @ Jul 12 2018, 03:50 AM)
May wanna check on first page and work on your math. Anyways, petty garbage aside, if you feel that its rightful to cancel a purchase after payment has been made, and after seeing insincere sarcasm ridden response from the seller then please go ahead.

Its not the matter of taking advantage of seller or anything like that, fact remains, customer sees a good deal > click > pay. Is there anything wrong with that?

Seller said system glitch > cancelled customer order > ignoring customers messages > accusing customer of incorrect accusations > rude high and mighty attitude > causes inconvenience to customer having their cash stuck with lazada for couple of days. Seller right?
*
maybe the seller got attitude problem. lack of communication maybe becoz seller is trying to fix the problem with lapsapda 1st before communicating with the buyer. its not like the seller did nt refund his money
kurangak
post Jul 12 2018, 03:58 AM

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QUOTE(rooney723 @ Jul 12 2018, 03:54 AM)
so u mean seller canot sell murah? whenever thr is a gud deal we buyers need to tell sellers "u are selling too cheap la, i dont wan to buy"?

no wonder LGE cannot buy cheap bungalow la, now i understand
*
lol when did i saybseller cant sell cheap? dun be dumb putting ur words in my mouth
Hevlaska
post Jul 12 2018, 03:59 AM

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QUOTE(kurangak @ Jul 12 2018, 03:57 AM)
maybe the seller got attitude problem. lack of communication maybe becoz seller is trying to fix the problem with lapsapda 1st before communicating with the buyer. its not like the seller did nt refund his money
*
get your facts right before posting. Lazy to recap entire story.
kurangak
post Jul 12 2018, 04:02 AM

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QUOTE(Hevlaska @ Jul 12 2018, 03:59 AM)
get your facts right before posting. Lazy to recap entire story.
*
heh.. been following the thread since the yesterday. what 'facts' u think i got wrong?
Hevlaska
post Jul 12 2018, 04:06 AM

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QUOTE(kurangak @ Jul 12 2018, 04:02 AM)
heh.. been following the thread since the yesterday. what 'facts' u think i got wrong?
*
ok good for you, this case doesnt involve me. 10 years overseas, 5 years in tokyo, come back to Malaysia, same shit like before i left. Blasphemous business ethics and still supported by consumer. Go continue sucking his cock. Not gonna reply here, pointless.
kurangak
post Jul 12 2018, 04:08 AM

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QUOTE(Hevlaska @ Jul 12 2018, 04:06 AM)
ok good for you, this case doesnt involve me. 10 years overseas, 5 years in tokyo, come back to Malaysia, same shit like before i left. Blasphemous business ethics and still supported by consumer. Go continue sucking his cock. Not gonna reply here, pointless.
*
eh dun run away.. tell me which 'fact' did i get wrong 1st

n btw welcome.back to malaysia i guess? lul..

n i dun think refunding buyer's money because of technical error falls under 'blasphemous business ethic'

This post has been edited by kurangak: Jul 12 2018, 04:10 AM
Muhammad Syukri
post Jul 12 2018, 04:59 AM

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I am surprised people comparing this case with people lowballing sales.

I am more surprise with the huge signature of warning against a penipu scammer but accept other fraud sales.

kekeke.


maxxxxx0123
post Jul 12 2018, 05:41 AM

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QUOTE(Muhammad Syukri @ Jul 12 2018, 04:59 AM)
I am surprised people comparing this case with people lowballing sales.

I am more surprise with the huge signature of warning against a penipu scammer but accept other fraud sales.

kekeke.
*
I lol
hafiez
post Jul 12 2018, 05:51 AM

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QUOTE(kurangak @ Jul 12 2018, 04:08 AM)
eh dun run away.. tell me which 'fact' did i get wrong 1st

n btw welcome.back to malaysia i guess? lul..

n i dun think refunding buyer's money because of technical error falls under 'blasphemous business ethic'
*

want to take advantage, but when couldnt make it โ€” make a hooha out of it. ๐Ÿ˜„
kurangak
post Jul 12 2018, 06:07 AM

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QUOTE(Muhammad Syukri @ Jul 12 2018, 04:59 AM)
I am surprised people comparing this case with people lowballing sales.

I am more surprise with the huge signature of warning against a penipu scammer but accept other fraud sales.

kekeke.
*
u talking about me yet no balls to tag me? lmao..

n how is it a fraud sale? bait and switch? no... taking payment but not sending item? seller already/in the process of refunded the buyer already. if u think a seller is obligated to honor its price because of technical glitch, ure absolutely wrong.

https://abcnews.go.com/Business/walmart-sup...ory?id=20804317
https://www.imaging-resource.com/news/2015/...0-90-off-retail

try n educate me...

This post has been edited by kurangak: Jul 12 2018, 06:15 AM
SUSbig[1]
post Jul 12 2018, 06:11 AM

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QUOTE(kurangak @ Jul 12 2018, 03:25 AM)
the way i see it, ure taking advantage out of other ppl's blunder. 1k for rx580. the pricing is way off, even for a 2nd hand card.

what an unethical person
*
ASRock's bundling an 8GB Radeon RX 580 graphics card with a B350 Ryzen motherboard for $300

https://www.pcworld.com/article/3289325/com...rd-for-300.html

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