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 Dotatech IT Enterprise Terrible Shop

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Hevlaska
post Jul 9 2018, 09:33 PM

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QUOTE(jamilselamat @ Jul 9 2018, 09:06 PM)
I see potential sockpuppets trying to downplay TS' plight by attacking his personality(allegedly being poor).

GPU prices are already through the roof, and still is considering depreciation. If you continue insulting potential customers by attacking their personality, you WILL soon be out of business, because those people you call 'poor' make up the majority of your sales while richfags in Malaysia are only a handful.

But it's OK, TS. Karma always finds its way. Karma WILL find its way. The only question is how and when. Just take this as a lesson. Anggapkan ini satu pengajaran, dan viralkan kedai ni sampai semua orang tau. Samaada depa muflis esok atau tak, tu belakang kira. Kalau hang berjaya buat 2-3 orang elakkan kedai ni, tu pun dah cukup. At least I know that -I- will avoid this shit store like a plague. 

To lingloong and your sockpuppets, keep treating people like shit. Someday, you'll be treated the same way.
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Well said. Business ethics aside, old timer online sellers built their business based on the context of "cheaper than retail" and you have to realise these measly discount means much to people who want to save as much as they can. It isnt far-fetched to even say that their business base centers around majority of budget-conscious consumers. Otherwise, they would just save the trouble and walk in to any outlets to grab what they want and get over the dramas.

Personally, i've dealt with lingloong long few years back, everything was fine back then, friendly chap.

Lately, over the course of past few months i've made calls to their office to inquire stock availability for side rigs i want to build, not sure who was on the phone(different person on multiple occasion), but a number of times it was rather rude. Whatever it is, he needs to realize that his employees is killing his business(if it was not intentional by him) and he need to act if he wants his business to continue.

@TS, pay no mind to shit-sayers who are derailing the purpose of this thread, threads like this is important to create awareness of NOT only consumers, but also business owner themself to know what is really going on. It is your right to purchase from where you want to, and if case is as you said, you have a valid point and deserve an explanation. A responsible trader/business owner have to suck up to his own mistake on "wrongly" pricing their product and SELL it at purchased price EVEN IF at loss. The excuse is unacceptable and CANNOT BE ENCOURAGED.


Hevlaska
post Jul 9 2018, 10:27 PM

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QUOTE(wanted111who @ Jul 9 2018, 10:23 PM)
People have their right not to sell. I can't brain ts logic.
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dumb fuck
Hevlaska
post Jul 9 2018, 11:01 PM

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QUOTE(Red_rustyjelly @ Jul 9 2018, 10:56 PM)
it doesn't matter,
when you defame someone regardless of whoever's fault first, they can sue you.

You as well can sue them if for the price they did not honor under consumer act.
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Definition of Defamation

"Defamation, calumny, vilification, or traducement is the communication of a false statement that, depending on the law of the country, harms the reputation of an individual, business, product, group, government, religion, or nation.[1]

Under common law, to constitute defamation, a claim must generally be false and must have been made to someone other than the person defamed.[2] Some common law jurisdictions also distinguish between spoken defamation, called slander, and defamation in other media such as printed words or images, called libel.[3]"

If TS claims is by no means a lie, it does not constitute defamation.
Hevlaska
post Jul 9 2018, 11:30 PM

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QUOTE(Red_rustyjelly @ Jul 9 2018, 11:20 PM)
this clause is true
Under reality, 1 question that in constitution if the buyer did not provide ample of time for the seller to administrate responses, it can be consider defame.
EVEN if the seller honor back the price they posted before, it also can be consider defame. because by shaming a  company's image online apart from rating system via internet platform IE google rating, facebook review rating, etc.
The case is like if a guy A accidentally stole a parking from guy B, without proper engagement guy B film it and viral it online. it is unfair practice and it could result in damage claim.

But in reality, no one will bother suing if they got viral unless they got time and money.

I am also not defending on the Seller, because I don't agree that seller reason's price mistake.
It is already a breach of consumer law for not honoring posted price
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I understand that you're not defending the seller.

In my experience, defamation charges can only be pressed if it is unbased/untrue. If defamation charges can be so easily pushed, i think most of us, especially those in /K would be in jail not being able to enjoy their popcorns.

In any case, i doubt any charges will be presented for this case, it might spell seller's own demise in doing so.



Hevlaska
post Jul 9 2018, 11:36 PM

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QUOTE(lullerskatez @ Jul 9 2018, 11:27 PM)
This bro is just clueless lah. Wherever you sell your goods doesn't matter if it is pasar malam or online or even your backyard you as a merchant have to be solely responsible. This bro doesn't understand the concept of ecommerce. It means it is an extension of your shop. In fact I think Lazada should remove the option for sellers to cancel orders. They are solely responsible for their mistakes and have to bare any loses they make.
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Exactly my point, first rule of thumb when doing business. You can only post/display items that you have IN STOCK, affixed with a price, unless stated otherwise clearly before making the aforesaid item "available".

I do understand that Lazada is only a middleman and have their house rules on managing issues like this, but the fact remains, you posted "x" quantity of item for sale with a pricetag that YOU decided, you can't just cancel a customer's purchase simply because "i made a mistake in the price". It is the same and equivalent to scam and/or false marketing.

Down to the bottom, if Lazada does not pursue, there are many other channels with TS can use to pursue.
Hevlaska
post Jul 11 2018, 10:29 AM

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Technical issues/errors happens all the time across any business on any platform. That much is understandable. So we now know that the crux of TS claim is due to problem with Lazada and pricing glitch. Fair enough.

This, however, does not change the fact on the arrogance stance of the seller, in which, his reply is filled with sarcasm and insincere apology and further sarcasm to other forumers who replied here.

Things would have been very much different if he make do without those sarcasm and apologies. When you're running a business, despite customer is not always right as we all know, they surely deserve more respect than this. He is dodging everything and blaming everything apart from himself and this by itself is a disgrace to the business community and should not be left as is.
Hevlaska
post Jul 12 2018, 03:32 AM

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QUOTE(kurangak @ Jul 12 2018, 03:25 AM)
the way i see it, ure taking advantage out of other ppl's blunder. 1k for rx580. the pricing is way off, even for a 2nd hand card.

what an unethical person
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not sure if your definition of "way off" is in line with others.

Attached Image

Thats the retail currently for rx580 4gb.

This post has been edited by Hevlaska: Jul 12 2018, 03:32 AM
Hevlaska
post Jul 12 2018, 03:50 AM

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QUOTE(kurangak @ Jul 12 2018, 03:39 AM)
rm300 difference is not way off? when u can sell a 2nd hand card for 1.2k(im not talking about mining card here).. ok...

ppl lowball u , u make noise, but u dun see a problem when the pricing is too low, and make noise when the seller cancel ur order? wow..
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May wanna check on first page and work on your math. Anyways, petty garbage aside, if you feel that its rightful to cancel a purchase after payment has been made, and after seeing insincere sarcasm ridden response from the seller then please go ahead.

Its not the matter of taking advantage of seller or anything like that, fact remains, customer sees a good deal > click > pay. Is there anything wrong with that?

Seller said system glitch > cancelled customer order > ignoring customers messages > accusing customer of incorrect accusations > rude high and mighty attitude > causes inconvenience to customer having their cash stuck with lazada for couple of days. Seller right?


Hevlaska
post Jul 12 2018, 03:59 AM

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QUOTE(kurangak @ Jul 12 2018, 03:57 AM)
maybe the seller got attitude problem. lack of communication maybe becoz seller is trying to fix the problem with lapsapda 1st before communicating with the buyer. its not like the seller did nt refund his money
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get your facts right before posting. Lazy to recap entire story.
Hevlaska
post Jul 12 2018, 04:06 AM

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QUOTE(kurangak @ Jul 12 2018, 04:02 AM)
heh.. been following the thread since the yesterday. what 'facts' u think i got wrong?
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ok good for you, this case doesnt involve me. 10 years overseas, 5 years in tokyo, come back to Malaysia, same shit like before i left. Blasphemous business ethics and still supported by consumer. Go continue sucking his cock. Not gonna reply here, pointless.

 

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