No need activation fee, but need installation RM88.

Guys, my aunty's 4Mbps connection always dc..
so I helping my aunty to make a call to cs.. I asked them to pass to premier cs
he refuse to pass to premier cs..
Fine.. I ask him why the connection always dc..
he said that me need a tm modem to test the connection, he said without the tm modem that me cant do any setting or configuration..
I told him that I had lend the modem to my friend and he said take back the modem and call them back
I asked him , can cap at the higher speed..
he answer me no u cant because u're getting more than 80% of the speed
oh ya, one more thing I asked him why I'm not in premium IP range.. he said no such thing premium IP for 4mbps user
anyone can give me a direct number to premier cs? I dont wan waste my time talking nonsense

This post has been edited by KKW: Oct 1 2009, 09:09 PM

Check ur splitter :-) and phone lines connections try direct connections

4mbps is using what modem ?? normal adsl ?

Normal ADSL modem.

my aunty dont use splitter... all direct connection to wall

ok , why need them come to install ?

they need to test the line etc...hehe u know la...then ask tp pay rm88..

can anyone 4mbps use do the speedtest on all ther china server and post the result at there? because i'm going to show TM that not the china website problem but is THEM! thanks!

My 4mb streamyx had serious timeout this few day. (duration 5-10min)

I suspect tmnut try do something bad .. and finally cause mess up everything

This post has been edited by yangxi: Oct 2 2009, 12:23 AM

Speedtest.net only has a few China severs, it will be highly unlikly the site you are going to visit is at the same location with the speedtest servers.

I would say do a traceroute using Pingplotter freeware and see where the problem lies.
Most of the time it would be TM's poor IP routings tho. IMO, there is nothing you can do about it unless they change the routing for your IP range.

Mind sharing what website you are facing problem? I'm locked in 218.111.4.XXX / 218.111.5.XXX. Maybe we can do a comparison between our IP ranges?

To share my frequent dc problem last time was due to the lighting isolator that I installed.

After I unplugged the thing, no more frequent dc.

Cheers!

what is the speed of 4mbps ??

They told me that 4Mbps is not available based on my homeline number. I am living in a condo in TTDI, and I noticed that some of my friends living here managed to get 4Mbps.

I asked whether or not it is because the ports are full, if so how do I get on a waiting list. They could not provide additional information.

i'm kinda waiting when this 'new high speed' will come to PG

but i seriously doubt it can be any better - at least for now, i cant felt any difference between 2mb and 1mb

and if they counter by 'your surfing is all right' - buddy, if all i want is to surf, why would i even want to pay rm200 for your 'high speed'?

I stay in penang island and currently using 4mbps. It is quite fast at least it able to hits more than 4mbps download at the first day i subcribe..... I wonder if tmnet doing any cap on my account after 13GB download in 1 day... Right now, it is like 2 Mbps speed only. But i can really tell the different between 4Mbps and 1Mbps just FYI.

bro, you manage to get 218.208 ip for the 4mbps acc?

hmm... I'm in Bt Maung Penang. Before the 1st October telephony disruption problem occured, I usually get 115.* IP but since then, I'm only getting the 218.111.*

I noticed there' not much difference, but torrents go to maximum speed faster with 115.* IP. 218 pickup is a bit slow.

unfortunately the happiness of 218.208 IP not last long.. now this IP become slow.. even im not a heavy downloader.. avg data transfer for me is 2~5GB/day and sometime not even reach 1GB. radio streaming always buffer.. max speed for download reduce to 100+kB/sec.. and lately i have problem ppp authentication failed when try to connect. when i calling tm's monkey (100), they said 4mbps user now have that difficulties to connect and now they trying to investigate why.. tm oh tm..

So far so good 218.111 is the best because all leased line static ip users also using this range so this range would be their first priority