If you can go online without showing the green light on your modem,the only explanation is that your modem is set up as a bridge mode and so that it only acts as a bridge between DSL(WAN) and Ethenet(LAN),the connnection is actually made by either your router or your computer(setting up a dial-up).If none of above is indicated,I think that should some faulty on your modem.

You are so lucky to get your upgrade so easy as you are living in TTDI where TM has upgraded most lines to fibre optics into DSLAMs.Thus,you could get such a low line attenuation and high SNR margin,aka. a perfect line condition.

Well, my internet connection is quite erratic right now. The green internet light sometimes appears when I restart the modem and sometimes don't appear at all. And when it does appear, it cannot connect to the streamyx server and when it does connect, it takes a very long time.

Usually how long is the lead time before the upgrade is successful? Does anyone have any idea? And is what I'm experiencing now normal (as part of the upgrade process)?

Wow superfast service 1 day only got already my replacement modem for my 4 Mbps

Reported yesterday this morning the technician sent a new modem

Normally once the installer comes to your house,you could get the upgrade on the same day or the next time.

The only way to see whether you have upgraded to 4Mbps is to do speedtest.As your line quality is very good,I think you should get 3.8-4.2Mbps for the downstream from the real testing.

---

Added on September 29, 2009, 11:10 amWhich modem you get?Billon or Riger?

This post has been edited by liciece: Sep 29 2009, 11:10 AM

I got Billion Modem BiPac

Went to TM Point today kinda fuzzy that TM Staff said no more port 4 Mbps port i insisted they sent technician to verify it. I said it just a jumper upgrade which already my another fix line in the same house is getting that 4 Mbps.

Worst case scenario i have to terminate the TM Line along with the 1 Mbps account and register a new Combo

She present me that my account still hook up with hop hop away 1 Mbps + Celcom . Maybe the system fakap so it shows that in the system and can't be upgraded. I already went to Celcom and terminate that hop hop away package

Have to wait for TM to call me :-) regarding the issues

They always have those funny things taking place.The Billion one could be considered as the best modem that TM gives out.It's quite stable,but it has a slow-reponse web-based control panel.The overall is ok.

I now have given up the idea to upgrade my line from 2Mbps to 4Mbps.TM told me several days before that my application had been in the waiting list in their system and I even can't reapply it.

The rejection of that installer caused all of these.

Bad luck,huh?!

I have just submit my email request to TM representatives via email now regarding the case . Hehehe worst case scenario if no news in few days i shall reported to MCMC .

However both email help@tm.com.my and enquiries@tm.com.my are bouncing back to my inbox. This is fakap

Waiting time for this issues is 7 days :-)

From today

This post has been edited by MX510: Sep 29 2009, 04:11 PM

does sarawak has 4mb streamyx yet?

I hope you could get the reply soon.

---

Added on September 29, 2009, 4:31 pmYou'd better to call to 100 to ask them.

This post has been edited by liciece: Sep 29 2009, 04:31 PM

i hope my area got 4mb soon ==

cause 1mb is really no enough for me because the line use by 3 ppl now...

When my wife browse lowyat forum with a lot of picture... my online game will lag ==

Hai................

Well, I just called the installer and he said he's coming over again tomorrow

This is the speed I'm getting now and it's frigging sad.


Hopefully they will get their act together and fix things in the next day or 2.

I think currently you are capped at 2Mbps,TM hasn't finished to set up the right jumper to you.The installer should complete it by tomorrow.

any 4mb user get slow speed rite now? or is it just me

melaka here slow. arg...

everyday after 11pm. speed back normal.

Well, I'm finally on the "premium" ip. Too bad it's the 218.111.xxx.xxx and not 208 ip.

Speed is generally above average but today's connection seems to be somewhat inconsistent - I wonder if it has anything to do with the Earthquake?

arg... worst today !! Tmnut dns down again ?

after change to opendns. can work.

Apparently its because of the earthquake.

it is just their alasan.. no effect with earthquake actually, undersea cable again.. they can say that because the people will percaya bulat2 coz no one will check whether that true or not.. right?

So far so good the earthquake doesn't effect my speed



Wish another 4 Mbps will be up soon next week

if now i upgrade to 4mbps from the 1 mbps i using then i need pay RM 75 for activation fee?