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 CELCOM home wifi broadband

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TSvisualfoley
post Mar 23 2018, 05:40 PM, updated 7y ago

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Hi, anybody have been using the new celcom broadband ? i need feedback.. because unifi they ddnt have any port left at my house area.. so i need to terminate it.

now looking for celcom home wifi broadband.
enduser
post Mar 24 2018, 10:33 AM

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QUOTE(visualfoley @ Mar 23 2018, 05:40 PM)
.. because unifi they ddnt have any port left at my house area.. so i need to terminate it.

*
Dun understand ur statement there.
Didnt hv any port left but u need to terminate?
Means u already hv unifi acc n u want to add one more unifi acc but no more port rite?
Then u want to terminate the existing unifi acc rite?

Ebony & Ivory
post Mar 24 2018, 12:07 PM

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you use unifi currently?

for celcom, can refer below

https://forum.lowyat.net/TelcoTalk

This post has been edited by Ebony & Ivory: Mar 24 2018, 12:08 PM
TSvisualfoley
post Mar 24 2018, 01:07 PM

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QUOTE(enduser @ Mar 24 2018, 10:33 AM)
Dun understand ur statement there.
Didnt hv any port left but u need to terminate?
Means u already hv unifi acc n u want to add one more unifi acc but no more port rite?
Then u want to terminate the existing unifi acc rite?
*
i move to a new house.. before this i do have unifi at my old house.. but at my new house.. they said the port is full.. so i need to terminate it
nexona88
post Mar 24 2018, 06:24 PM

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The new Celcom WiFi a bit weird...
U needed to check coverage...
Not the normal phone coverage but the wireless broadband coverage..

Seems like they uses different tower / network for wireless broadband...

And they "locked" location.... Needed to see your home address... No coverage mean Big No....
TSvisualfoley
post Mar 24 2018, 09:12 PM

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QUOTE(nexona88 @ Mar 24 2018, 06:24 PM)
The new Celcom WiFi a bit weird...
U needed to check coverage...
Not the normal phone coverage but the wireless broadband coverage..

Seems like they uses different  tower / network for wireless broadband...

And they "locked" location.... Needed to see your home address... No coverage mean Big No....
*
got mine.. works just fine.. biggrin.gif rclxms.gif
Ebony & Ivory
post Mar 25 2018, 01:16 AM

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QUOTE(visualfoley @ Mar 24 2018, 09:12 PM)
got mine.. works just fine.. biggrin.gif rclxms.gif
*
free huawei b618?
TSvisualfoley
post Mar 25 2018, 01:21 AM

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QUOTE(Ebony & Ivory @ Mar 25 2018, 01:16 AM)
free huawei b618?
*
yes.
nexona88
post Mar 25 2018, 11:37 AM

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QUOTE(visualfoley @ Mar 24 2018, 09:12 PM)
got mine.. works just fine.. biggrin.gif rclxms.gif
*
So they didn't "locked" location??
enduser
post Mar 25 2018, 12:04 PM

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QUOTE(visualfoley @ Mar 24 2018, 09:12 PM)
got mine.. works just fine.. biggrin.gif rclxms.gif
*
can share the speedtest? interested also smile.gif
TSvisualfoley
post Mar 25 2018, 04:13 PM

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QUOTE(enduser @ Mar 25 2018, 12:04 PM)
can share the speedtest? interested also  smile.gif
*
Attached Image

will share the speedtest later. currently im not in my house. but it can reach 50-60mbps.
kaiserreich
post Mar 25 2018, 04:30 PM

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Few users including me observed that Video Walla speed (Youtube, Netflix, etc) is limited to 2.5Mbps only.

Did you get the same?
chuahcs79
post Mar 25 2018, 05:45 PM

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QUOTE(visualfoley @ Mar 25 2018, 04:13 PM)
Attached Image

will share the speedtest later. currently im not in my house. but it can reach 50-60mbps.
*
Not at the register location also can use???
TSvisualfoley
post Mar 25 2018, 06:18 PM

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QUOTE(kaiserreich @ Mar 25 2018, 04:30 PM)
Few users including me observed that Video Walla speed (Youtube, Netflix, etc) is limited to 2.5Mbps only.

Did you get the same?
*
last night i watched altered carbon, it takes about 2 minutes loading, play the series, and then another 2 - 3 minites for HD. my plan is the 158 monthly.

im planning to buy 4k smart tv, bcoz i wanna know weither it works on 4k reso or not.

This post has been edited by visualfoley: Mar 25 2018, 06:19 PM
TSvisualfoley
post Mar 25 2018, 06:24 PM

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QUOTE(chuahcs79 @ Mar 25 2018, 05:45 PM)
Not at the register location also can use???
*
at first i was confuse, bcoz i thought it just going to use celcom 4g connection anyway, but then celcom center said they use different port.

and then i called celcom service center, the person on the phone said to me there are no any different ports. as long as there are celcom 4g on ur area, it should works.

but thing this is 30 days moneyback guarantee. ive told them as long it fast and stable, i dont have any intention to return it. bcoz i ddnt see any other option that i have to use internet in my area since unifi ports full.

my speedtest on celcom telco is 70-80mbps.

and celcom wifi broadband speedtest is between 50-60 mbps.
TSvisualfoley
post Mar 25 2018, 06:33 PM

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Attached Image

yesterday speedtest.
kaiserreich
post Mar 25 2018, 07:08 PM

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QUOTE(visualfoley @ Mar 25 2018, 06:18 PM)
last night i watched altered carbon, it takes about 2 minutes loading, play the series, and then another 2 - 3 minites for HD. my plan is the 158 monthly.

im planning to buy 4k smart tv, bcoz i wanna know weither it works on 4k reso or not.
*
You should monitor the network usage via PC to see how much speed it can supply for Youtube/Netflix.

For Netflix, just play any video and monitor.
For Youtube, try to switch to 1080p and see your speed. Probably it is stuck at 2Mbps-3Mbps
TSvisualfoley
post Mar 25 2018, 08:08 PM

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QUOTE(kaiserreich @ Mar 25 2018, 07:08 PM)
You should monitor the network usage via PC to see how much speed it can supply for Youtube/Netflix.

For Netflix, just play any video and monitor.
For Youtube, try to switch to 1080p and see your speed. Probably it is stuck at 2Mbps-3Mbps
*
like this ?

Attached Image
kaiserreich
post Mar 25 2018, 08:12 PM

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Looks like 2.5Mbps ish
TSvisualfoley
post Mar 25 2018, 08:45 PM

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QUOTE(kaiserreich @ Mar 25 2018, 08:12 PM)
Looks like 2.5Mbps ish
*
after i adjust my netflix settings.. thank to @ocgassa this is the speed now..

plus the picture is way too good now.. aha..

Attached Image
josephichigo
post Mar 25 2018, 09:00 PM

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QUOTE(visualfoley @ Mar 25 2018, 06:24 PM)
at first i was confuse, bcoz i thought it just going to use celcom 4g connection anyway, but then celcom center said they use different port.

and then i called celcom service center, the person on the phone said to me there are no any different ports. as long as there are celcom 4g on ur area, it should works.

but thing this is 30 days moneyback guarantee. ive told them as long it fast and stable, i dont have any intention to return it. bcoz i ddnt see any other option that i have to use internet in my area since unifi ports full.

my speedtest on celcom telco is 70-80mbps.

and celcom wifi broadband speedtest is between 50-60 mbps.
*
Ouh so it is not location lock? Im planning to take this celcom wireless package but check the website,it didnt cover my place. But been using celcom telco for years now,at home always full bar 4G. What did u say to them when signup ?

TSvisualfoley
post Mar 25 2018, 10:14 PM

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QUOTE(josephichigo @ Mar 25 2018, 09:00 PM)
Ouh so it is not location lock? Im planning to take this celcom wireless package but check the website,it didnt cover my place. But been using celcom telco for years now,at home always full bar 4G. What did u say to them when signup ?
*
that website address check thingy.. have u ever tried to put any address ?

i did.. it comes out.. "uh-oh.. sorry your area is not covered"

you can try.

what u need to do is go to CELCOM TTDI. why? Because that is the only place that can registered for you.

I tried Celcom Prima Gombak before. A week after that, they said they cant register the modem under my name becoz of the system error.

So i got a called from celcom, Rianna, she said the only celcom that can register is Celcom TTDI. When i got there i ask them how many people

have registerd for this celcom wifi broadband ? they said.. im the first one.. =.="

but before you go, make sure you do the speedtest on your phone first.. then you show it to them..

thats all.

plus it have 30 days trial. so just give it a try..

good luck.

This post has been edited by visualfoley: Mar 25 2018, 10:15 PM
josephichigo
post Mar 25 2018, 11:02 PM

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QUOTE(visualfoley @ Mar 25 2018, 10:14 PM)
that website address check thingy.. have u ever tried to put any address ?

i did.. it comes out.. "uh-oh.. sorry your area is not covered"

you can try.

what u need to do is go to CELCOM TTDI. why? Because that is the only place that can registered for you.

I tried Celcom Prima Gombak before. A week after that, they said they cant register the modem under my name becoz of the system error.

So i got a called from celcom, Rianna, she said the only celcom that can register is Celcom TTDI. When i got there i ask them how many people

have registerd for this celcom wifi broadband ? they said.. im the first one.. =.="

but before you go, make sure you do the speedtest on your phone first.. then you show it to them..

thats all.

plus it have 30 days trial. so just give it a try..

good luck.
*
Yeah i did check on the website. Got the same thing as yours. "Area not covered"


Oh ok will try and gl TTDI celcom and sign up tomorrow. Haha not many people sign up yet the wireless, hope the speed can maintain for a long time.

Thank you boss for the reply.
TSvisualfoley
post Mar 25 2018, 11:33 PM

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QUOTE(josephichigo @ Mar 25 2018, 11:02 PM)
Yeah i did check on the website. Got the same thing as yours. "Area not covered"
Oh ok will try and gl TTDI celcom and sign up tomorrow. Haha not many people sign up yet the wireless, hope the speed can maintain for a long time.

Thank you boss for the reply.
*
do you want some tips to maintain the speed ? stop spreading the good news. HAHAHAHAHAHAHA..

the lesser the better.
rclxms.gif

TSvisualfoley
post Mar 25 2018, 11:50 PM

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QUOTE(kaiserreich @ Mar 25 2018, 08:12 PM)
Looks like 2.5Mbps ish
*
i think you are right. i cant play 4k video on youtube. its stuck.. lag.

but i can play 4k video on vimeo without lagging at all.

This post has been edited by visualfoley: Mar 26 2018, 08:49 AM
josephichigo
post Mar 26 2018, 12:54 AM

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QUOTE(visualfoley @ Mar 25 2018, 11:33 PM)
do you want some tips to maintain the speed ? stop spreading the good news. HAHAHAHAHAHAHA..

the lesser the better.
  rclxms.gif
*
HAHAHAHAHA INDEED. Or else it will be like Unifi or other broadband because of congestion. Hahaha
sjneow
post Mar 26 2018, 11:09 AM

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QUOTE(visualfoley @ Mar 26 2018, 12:50 AM)
i think you are right. i cant play 4k video on youtube. its stuck.. lag.

but i can play 4k video on vimeo without lagging at all.
*
was looking into this as well since the modem is quite attractive. but if the speed for Video Walla is capped then there is no point for them to offer the 1TB quota.
TSvisualfoley
post Mar 26 2018, 02:32 PM

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QUOTE(sjneow @ Mar 26 2018, 11:09 AM)
was looking into this as well since the modem is quite attractive. but if the speed for Video Walla is capped then there is no point for them to offer the 1TB quota.
*
yup.. agreed. but at my house area i dont have any option other than this. since unifi ports full, there are nothing they can do. they just ask me to wait until someone move out from my house
area and they going to replace that port for me.
chuahcs79
post Mar 26 2018, 02:35 PM

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QUOTE(sjneow @ Mar 26 2018, 11:09 AM)
was looking into this as well since the modem is quite attractive. but if the speed for Video Walla is capped then there is no point for them to offer the 1TB quota.
*
most user sign up this just wanted the modem huawei B618, as far as the plan concern, they cancel it within 1st or 2nd week after they sign up and pay penalty rm499 to get the modem with 2 years warranty from huawei laugh.gif laugh.gif
TSvisualfoley
post Mar 26 2018, 04:07 PM

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QUOTE(chuahcs79 @ Mar 26 2018, 02:35 PM)
most user sign up this just wanted the modem huawei B618, as far as the plan concern, they cancel it within 1st or 2nd week after they sign up and pay penalty rm499 to get the modem with 2 years warranty from huawei  laugh.gif  laugh.gif
*
i ddnt know anything bout this modem until u mention about it.. it cost about rm1500 at lazada.. plus i can install Panorama DMM Portable MiMo Ultra Wideband Antenna for better coverage.

aha thanks man. but i dont have any intention to cancel my plan. biggrin.gif
ICANEDU
post Mar 26 2018, 04:26 PM

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QUOTE(chuahcs79 @ Mar 26 2018, 02:35 PM)
most user sign up this just wanted the modem huawei B618, as far as the plan concern, they cancel it within 1st or 2nd week after they sign up and pay penalty rm499 to get the modem with 2 years warranty from huawei  laugh.gif  laugh.gif
*
This is proper broadband plan, your digi 150 in fact is mobile phone plan, total different product, if use for broadband just subscribe to celcom, ignore digi 150
kaiserreich
post Mar 26 2018, 04:43 PM

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QUOTE(visualfoley @ Mar 26 2018, 04:07 PM)
i ddnt know anything bout this modem until u mention about it.. it cost about rm1500 at lazada.. plus i can install Panorama DMM Portable MiMo Ultra Wideband Antenna for better coverage.

aha thanks man. but i dont have any intention to cancel my plan. biggrin.gif
*
How is the performance of Panorama DMM Portable MiMo Ultra Wideband Antenna vs the MIMO LTE antenna?
josephichigo
post Mar 26 2018, 05:51 PM

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QUOTE(visualfoley @ Mar 26 2018, 04:07 PM)
i ddnt know anything bout this modem until u mention about it.. it cost about rm1500 at lazada.. plus i can install Panorama DMM Portable MiMo Ultra Wideband Antenna for better coverage.

aha thanks man. but i dont have any intention to cancel my plan. biggrin.gif
*
Haha got mineee. Thank bro for the tips. Haha. Save rm1500


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TSvisualfoley
post Mar 26 2018, 10:22 PM

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QUOTE(josephichigo @ Mar 26 2018, 05:51 PM)
Haha got mineee. Thank bro for the tips. Haha. Save rm1500
*
WHATT.. THAT FAST ? when i registered at Celcom Prima Gombak, i need to wait almost a week to get that modem.. lucky you..

hahahaha.. now im looking for antenna.. btw.. hows the speedtest ?
TSvisualfoley
post Mar 26 2018, 10:23 PM

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QUOTE(kaiserreich @ Mar 26 2018, 04:43 PM)
How is the performance of Panorama DMM Portable MiMo Ultra Wideband Antenna vs the MIMO LTE antenna?
*
im going to try this one.. https://andrewsestore.com/store/49dbi-omni-...le-antenna.html

ordered one from him. but fyi, at the moment ive got full coverage. just bought the antenna for fun. =.="
TSvisualfoley
post Mar 26 2018, 10:24 PM

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QUOTE(ICANEDU @ Mar 26 2018, 04:26 PM)
This is proper broadband plan, your digi 150 in fact is mobile phone plan, total different product, if use for broadband just subscribe to celcom, ignore digi 150
*
i thought i want to try digi, but then when i googled the review.. its kinda suck thou.. aha
kaiserreich
post Mar 26 2018, 10:27 PM

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QUOTE(visualfoley @ Mar 26 2018, 10:23 PM)
im going to try this one.. https://andrewsestore.com/store/49dbi-omni-...le-antenna.html

ordered one from him. but fyi, at the moment ive got full coverage. just bought the antenna for fun. =.="
*
This unit just Rm50 at lazada bro.
If you got full coverage, adding antenna is not useful.

Plus B618 is using TS-9, not SMA. I got SMA-TS9 adapter from Taobao. RM10 for both I think.
This andrew store sucks blood.
TSvisualfoley
post Mar 26 2018, 10:41 PM

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QUOTE(kaiserreich @ Mar 26 2018, 10:27 PM)
This unit just Rm50 at lazada bro.
If you got full coverage, adding antenna is not useful.

Plus B618 is using TS-9, not SMA. I got SMA-TS9 adapter from Taobao. RM10 for both I think.
This andrew store sucks blood.
*
just checked at lazada rm90. not order from him yet. so u mean if i got full coverage i dont need the antenna then ? alright. thanks man
josephichigo
post Mar 27 2018, 01:34 AM

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QUOTE(visualfoley @ Mar 26 2018, 10:22 PM)
WHATT.. THAT FAST ? when i registered at Celcom Prima Gombak, i need to wait almost a week to get that modem.. lucky you..

hahahaha.. now im looking for antenna.. btw.. hows the speedtest ?
*
Haha yeahh, i go directly to TTDI since u told me that the only place that can sign up.

The speed not bad. Averaging at 50-60mbps. Want to try with prepaid digi later on if the speed same or better. Do antenna increase the coverage ? I ask Lazada Seller Sing4G. He said that antenna doesnt increase at all for B618 because internal antenna already better. But if u buy antenna. Do let me know the result. If it increase much, i also want to buy. Haha
TSvisualfoley
post Mar 27 2018, 02:00 PM

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QUOTE(josephichigo @ Mar 27 2018, 01:34 AM)
Haha yeahh, i go directly to TTDI since u told me that the only place that can sign up.

The speed not bad. Averaging at 50-60mbps. Want to try with prepaid digi later on if the speed same or better. Do antenna increase the coverage ? I ask Lazada Seller Sing4G. He said that antenna doesnt increase at all for B618 because internal antenna already better. But if u buy antenna. Do let me know the result. If it increase much, i also want to buy. Haha
*
i ddnt purchase the antenna, btw, do update me about digi.. thanks man biggrin.gif
omega10
post Mar 28 2018, 05:42 AM

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When I put the SIM into a different router, no Internet. When the SIM is inserted to Celcom B618, Internet is available. Location is not the register address.
I think the SIM is lock to the B618.

arepeace92
post Mar 28 2018, 09:13 AM

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what i've tested so far was , download can full throttle, but video walla / download using youtube capped at 3mbps<.

the modem also not geo locked as they didnt request for exact location to be registered or no coordinate features in modem it self. (as vsat modem they had coordinate locked function).

sim also can be use in other modem as i used in my e5377s mifi, however i think the simcard is using other infrastructure, as they cant move around, if static okay, but if i bring the mifi around. it will become no sevice and take time to locked to the internet.
chingyee79
post Mar 28 2018, 09:28 AM

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So it that modem locked to celcom sim only? if locked, then ppl who want to pay the panalty RM499 to get that modem is useless...
barista
post Mar 28 2018, 09:34 AM

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No coverage at my area. I am using Maxis 4G. So far OK but highest package only 65GB.
arepeace92
post Mar 28 2018, 09:43 AM

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QUOTE(chingyee79 @ Mar 28 2018, 09:28 AM)
So it that modem locked to celcom sim only? if locked, then ppl who want to pay the panalty RM499 to get that modem is useless...
*
sim unlocked. can use other telco
PoisonSoul
post Mar 28 2018, 10:24 AM

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QUOTE(chingyee79 @ Mar 28 2018, 09:28 AM)
So it that modem locked to celcom sim only? if locked, then ppl who want to pay the panalty RM499 to get that modem is useless...
*
Modem is unlocked. Checked with multiple sim cards already (Unifi & UMobile). Also checked through Huawei HiLink app where it states the device is unlocked even when other sim cards are in it. Currently, I'm using the free Unifi sim card inside the modem. rclxms.gif
chingyee79
post Mar 28 2018, 12:50 PM

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QUOTE(PoisonSoul @ Mar 28 2018, 10:24 AM)
Modem is unlocked. Checked with multiple sim cards already (Unifi & UMobile). Also checked through Huawei HiLink app where it states the device is unlocked even when other sim cards are in it. Currently, I'm using the free Unifi sim card inside the modem.  rclxms.gif
*
OMG...thats awesome. RM499 for the modem is damn bargain. cancel within 30days pay the RM499 get the modem.
TSvisualfoley
post Mar 28 2018, 02:02 PM

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QUOTE(omega10 @ Mar 28 2018, 05:42 AM)
When I put the SIM into a different router, no Internet. When the SIM is inserted to Celcom B618, Internet is available. Location is not the register address.
I think the SIM is lock to the B618.
*
is there any other way we can do it ? like.. crack.. patch.. hack.. ahahahaha
TSvisualfoley
post Mar 28 2018, 02:06 PM

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QUOTE(chingyee79 @ Mar 28 2018, 12:50 PM)
OMG...thats awesome. RM499 for the modem is damn bargain. cancel within 30days pay the RM499 get the modem.
*
well i think.. i think.. u need to pay rm499.. AND return the modem as well.. i think..
TSvisualfoley
post Mar 28 2018, 02:07 PM

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QUOTE(PoisonSoul @ Mar 28 2018, 10:24 AM)
Modem is unlocked. Checked with multiple sim cards already (Unifi & UMobile). Also checked through Huawei HiLink app where it states the device is unlocked even when other sim cards are in it. Currently, I'm using the free Unifi sim card inside the modem.  rclxms.gif
*
Unifi got simcard ???? how ? i ddnt know that.
PoisonSoul
post Mar 28 2018, 02:55 PM

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QUOTE(visualfoley @ Mar 28 2018, 02:07 PM)
Unifi got simcard ???? how ? i ddnt know that.
*
https://unifi.com.my/mobile/index.html

Previously 20GB. My whole family take each member 5 sim cards. Totalling 20 sim cards.

20GB * 20 sim cards = 400GB FREE

Just take, use and once finish, throw. biggrin.gif biggrin.gif biggrin.gif
chingyee79
post Mar 28 2018, 03:18 PM

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QUOTE(visualfoley @ Mar 28 2018, 02:06 PM)
well i think.. i think.. u need to pay rm499.. AND return the modem as well.. i think..
*
Just told them kids throw away the modem and pay the penalty ...
josephichigo
post Mar 28 2018, 08:56 PM

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QUOTE(visualfoley @ Mar 27 2018, 02:00 PM)
i ddnt purchase the antenna, btw, do update me about digi.. thanks man biggrin.gif
*
so far so good. around 70mbps better than celcom. but it depends on your area. if too much people use digi, they'll be congestion. but for me so far so good. if maintain til friday, i'll subscribe to Digi Unlimited. try search here, someone get til 140mbps.

https://forum.lowyat.net/topic/4356908/+7420
TSvisualfoley
post Mar 28 2018, 09:54 PM

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QUOTE(josephichigo @ Mar 28 2018, 08:56 PM)
so far so good. around 70mbps better than celcom. but it depends on your area. if too much people use digi, they'll be congestion. but for me so far so good. if maintain til friday, i'll subscribe to Digi Unlimited. try search here, someone get til 140mbps.

https://forum.lowyat.net/topic/4356908/+7420
*
OMG.. that is so fast.. i need to find my friend who use digi, ask them to come to my house to do the speedtest.. aha
TSvisualfoley
post Mar 28 2018, 10:05 PM

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QUOTE(josephichigo @ Mar 28 2018, 08:56 PM)
so far so good. around 70mbps better than celcom. but it depends on your area. if too much people use digi, they'll be congestion. but for me so far so good. if maintain til friday, i'll subscribe to Digi Unlimited. try search here, someone get til 140mbps.

https://forum.lowyat.net/topic/4356908/+7420
*
btw bro.. do digi infinite 150 plan have caps for youtube and netflix like celcom?
Jeffreynsx
post Mar 29 2018, 05:01 AM

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Hi all, may I check after signed up the package, will the wireless broadband kit available on the spot or still need to wait them give us a call before able to collect it? All the Celcom Blue Cube Outlet got stockpile this router? I don't want to move here and there just to done the entire process. Thank you.
TSvisualfoley
post Mar 29 2018, 09:34 AM

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QUOTE(Jeffreynsx @ Mar 29 2018, 05:01 AM)
Hi all, may I check after signed up the package, will the wireless broadband kit available on the spot or still need to wait them give us a call before able to collect it? All the Celcom Blue Cube Outlet got stockpile this router? I don't want to move here and there just to done the entire process. Thank you.
*
you can do the speedtest on your celcom network, and then if the speed is above 10mbps, you can go to CELCOM TTDI only to pick up the modem and sim card. thats all.
josephichigo
post Mar 29 2018, 01:37 PM

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QUOTE(visualfoley @ Mar 28 2018, 10:05 PM)
btw bro.. do digi infinite 150 plan have caps for youtube and netflix like celcom?
*
Digi 150 dont have cap bro for youtube and netflix. Its unlimited Data for all.
kimpok
post Mar 29 2018, 02:40 PM

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I am using Celcom Home Wireless Broadband. One thing that I found quite unusual is, somehow the service is locked to just one place. I am sure that I didn't supply my home address to Celcom. But the modem only works at my home. I've run some test, it works in around 2-3km radius.

Now, I know that the FAQ states that the customer will not be able to bring this modem around as it’s locked to the registered address. What I don't understand is how the do that. As for now, I think the service is locked to a specific number of cells on a specific communication tower.

Anyone else try to move the modem around?
captvizcenzo
post Mar 29 2018, 02:44 PM

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QUOTE(arepeace92 @ Mar 28 2018, 09:13 AM)
what i've tested so far was , download can full throttle, but video walla / download using youtube capped at 3mbps<.

the modem also not geo locked as they didnt request for exact location to be registered or no coordinate features in modem it self. (as vsat modem they had coordinate locked function).

sim also can be use in other modem as i used in my e5377s mifi, however i think the simcard is using other infrastructure, as they cant move around, if static okay, but if i bring the mifi around. it will become no sevice and take time to locked to the internet.
*
So the SIM card could be used in other modem, at another location, but it must be static at one place?
PoisonSoul
post Mar 29 2018, 03:04 PM

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QUOTE(chingyee79 @ Mar 28 2018, 03:18 PM)
Just told them kids throw away the modem and pay the penalty ...
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Attached Image
arepeace92
post Mar 29 2018, 04:31 PM

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QUOTE(captvizcenzo @ Mar 29 2018, 02:44 PM)
So the SIM card could be used in other modem, at another location, but it must be static at one place?
*
yes, i had tried in my other mifi, working.. but if always moving around it need certain amount of time to lock the signal. maybe the sim architecture doesnt suit with mifi.
TSvisualfoley
post Mar 29 2018, 09:57 PM

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QUOTE(kimpok @ Mar 29 2018, 02:40 PM)
I am using Celcom Home Wireless Broadband. One thing that I found quite unusual is, somehow the service is locked to just one place. I am sure that I didn't supply my home address to Celcom. But the modem only works at my home. I've run some test, it works in around 2-3km radius.

Now, I know that the FAQ states that the customer will not be able to bring this modem around as it’s locked to the registered address. What I don't understand is how the do that. As for now, I think the service is locked to a specific number of cells on a specific communication tower.

Anyone else try to move the modem around?
*
yes.. that is what they said when i am at celcom center that day to get this modem.

that person in charge said that to make sure i turn on this thing once i reach home. bcoz it can lock your location.

i thought he was bluffing thou.. haha
Mijac
post Mar 30 2018, 09:00 PM

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QUOTE(kimpok @ Mar 29 2018, 02:40 PM)
I am using Celcom Home Wireless Broadband. One thing that I found quite unusual is, somehow the service is locked to just one place. I am sure that I didn't supply my home address to Celcom. But the modem only works at my home. I've run some test, it works in around 2-3km radius.

Now, I know that the FAQ states that the customer will not be able to bring this modem around as it’s locked to the registered address. What I don't understand is how the do that. As for now, I think the service is locked to a specific number of cells on a specific communication tower.

Anyone else try to move the modem around?
*
QUOTE(visualfoley @ Mar 29 2018, 09:57 PM)
yes.. that is what they said when i am at celcom center that day to get this modem.

that person in charge said that to make sure i turn on this thing once i reach home. bcoz it can lock your location.

i thought he was bluffing thou.. haha
*
Is B618 is location locked ?

This post has been edited by Mijac: Mar 30 2018, 10:04 PM
captvizcenzo
post Mar 31 2018, 12:34 AM

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QUOTE(Mijac @ Mar 30 2018, 09:00 PM)
Is B618 is location locked ?
*
No, it's not locked.
TSvisualfoley
post Mar 31 2018, 01:10 AM

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after almost a week using it.. now the speed drop to 30mbps.. will see what happen after a month
Jeffreynsx
post Mar 31 2018, 06:28 AM

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Damn, the Youtube loading speed is capped at 480p and sometimes it will stopped for a while before reload it again. While others websites not under VideoWalla link is working smoothly. Why they do that? It supposed to be smooth video buffering since it is under 4G LTE with full reception bar. Those who subscribed to Wireless Platinum package, did you guys encounter this issue as well? I do the speedtest, can easily reached 60mbps ++ in my residence area.

This post has been edited by Jeffreynsx: Mar 31 2018, 06:29 AM
kimpok
post Mar 31 2018, 06:47 AM

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QUOTE(captvizcenzo @ Mar 31 2018, 12:34 AM)
No, it's not locked.
*
I concur this. I test the modem with other sim. I test the sim with other phone. I put an inverter in my car and drive around with the modem.

The modem is not locked to any sim.
The modem is not locked to any location.
The sim is locked to a particular location.
TSvisualfoley
post Mar 31 2018, 10:05 AM

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QUOTE(Jeffreynsx @ Mar 31 2018, 06:28 AM)
Damn, the Youtube loading speed is capped at 480p and sometimes it will stopped for a while before reload it again. While others websites not under VideoWalla link is working smoothly. Why they do that? It supposed to be smooth video buffering since it is under 4G LTE with full reception bar. Those who subscribed to Wireless Platinum package, did you guys encounter this issue as well? I do the speedtest, can easily reached 60mbps ++ in my residence area.
*
yes.. i have the same issue with you.. now my speed is still at 30mbps.. before this it was 50 - 60 mbps
Jeffreynsx
post Mar 31 2018, 11:17 AM

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QUOTE(visualfoley @ Mar 31 2018, 10:05 AM)
yes.. i have the same issue with you.. now my speed is still at 30mbps.. before this it was 50 - 60 mbps
*
I managed to get 80mbps in my residential area today. But the Youtube streaming really disappointed as the resolution can dropped to 240p despite having great speed for other websites. Anyone knows how to bypass this Video Walla as Celcom is not sincere enough to provide normal fibre speed to their end users when it comes to watching movies using the apps categories under Video Walla. On top of that, is there anyone know how to check the usage for Video Walla as Celcom Online Service only shown the normal usage for Internet but not for Video Walla? No point to upgrade to 1TB platinum package if this issue not able to resolve it to the satisfactory level.

This post has been edited by Jeffreynsx: Mar 31 2018, 11:33 AM
Mijac
post Mar 31 2018, 11:31 AM

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QUOTE(captvizcenzo @ Mar 31 2018, 12:34 AM)
No, it's not locked.
*
thumbsup.gif Thanks for the input.
Great to know that it’s not locked.
rclxms.gif
Mijac
post Mar 31 2018, 11:32 AM

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QUOTE(kimpok @ Mar 31 2018, 06:47 AM)
I concur this. I test the modem with other sim. I test the sim with other phone. I put an inverter in my car and drive around with the modem.

The modem is not locked to any sim.
The modem is not locked to any location.
The sim is locked to a particular location.
*
Great idea to do those tests !

Fantastic news indeed! rclxm9.gif

TSvisualfoley
post Mar 31 2018, 08:19 PM

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anybody facing difficulties to connect to the internet at the moment ?
Jeffreynsx
post Mar 31 2018, 09:47 PM

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QUOTE(visualfoley @ Mar 31 2018, 08:19 PM)
anybody facing difficulties to connect to the internet at the moment ?
*
Yes. Especially to those websites such as Facebook, Youtube and those which are not created locally. Had been monitor the situation become worst.
josephichigo
post Mar 31 2018, 10:21 PM

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QUOTE(Jeffreynsx @ Mar 31 2018, 11:17 AM)
I managed to get 80mbps in my residential area today. But the Youtube streaming really disappointed as the resolution can dropped to 240p despite having great speed for other websites. Anyone knows how to bypass this Video Walla as Celcom is not sincere enough to provide normal fibre speed to their end users when it comes to watching movies using the apps categories under Video Walla. On top of that, is there anyone know how to check the usage for Video Walla as Celcom Online Service only shown the normal usage for Internet but not for Video Walla? No point to upgrade to 1TB platinum package if this issue not able to resolve it to the satisfactory level.
*
For usage under video Walla, celcom capped the speed to only 2.5mpbs. They didnt mention it in faq. But if u called celcom hq. They'll explain it. But not sure about the platinum package.
TSvisualfoley
post Mar 31 2018, 11:17 PM

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QUOTE(Jeffreynsx @ Mar 31 2018, 09:47 PM)
Yes. Especially to those websites such as Facebook, Youtube and those which are not created locally. Had been monitor the situation become worst.
*
yess.. correct. i called celcom, they said they are having network issues.. but then i ask until when.. they dont know about.. it happen since yesterday.. sigh
TSvisualfoley
post Apr 1 2018, 01:23 PM

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it was kinda frustrating when facebook its very slow loading. then I switch to edge.. =.=" well much more faster now.. so my chrome was the problem.
Jeffreynsx
post Apr 1 2018, 01:48 PM

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QUOTE(visualfoley @ Apr 1 2018, 01:23 PM)
it was kinda frustrating when facebook its very slow loading. then I switch to edge.. =.=" well much more faster now.. so my chrome was the problem.
*
This morning I had reported the issue to Celcom Customer Care Service and they assist me to reset the network slowness issue from their end and now everything including the Youtube rendering speed back to normal (able to play 720p and 1080p videos without any lagged). smile.gif
TSvisualfoley
post Apr 1 2018, 07:40 PM

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QUOTE(Jeffreynsx @ Apr 1 2018, 01:48 PM)
This morning I had reported the issue to Celcom Customer Care Service and they assist me to reset the network slowness issue from their end and now everything including the Youtube rendering speed back to normal (able to play 720p and 1080p videos without any lagged).  smile.gif
*
may I know which number did u called ? the 019- 60111111 did not have option for wifi broadband
Jeffreynsx
post Apr 1 2018, 08:09 PM

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QUOTE(visualfoley @ Apr 1 2018, 07:40 PM)
may I know which number did u called ? the 019- 60111111 did not have option for wifi broadband
*
Just call the number you mention earlier and give them your registered Celcom sim card number (broadband) and ask them to do the reset for you.
TSvisualfoley
post Apr 1 2018, 08:41 PM

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QUOTE(Jeffreynsx @ Apr 1 2018, 08:09 PM)
Just call the number you mention earlier and give them your registered Celcom sim card number (broadband) and ask them to do the reset for you.
*
alright. thanks man..
kharizmisg
post Apr 2 2018, 12:14 PM

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QUOTE(Jeffreynsx @ Apr 1 2018, 08:09 PM)
Just call the number you mention earlier and give them your registered Celcom sim card number (broadband) and ask them to do the reset for you.
*
actually can pm them on fb ...so fast reset and speed 100mbps heheheh
Baconateer
post Apr 2 2018, 12:16 PM

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so...anyone using this in Ipoh? if yes..how is the experience?
TSvisualfoley
post Apr 2 2018, 12:45 PM

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QUOTE(kharizmisg @ Apr 2 2018, 12:14 PM)
actually can pm them on fb ...so fast reset and speed 100mbps heheheh
*
thank you.. at the moment my speed is now back to normal.. can get 50 - 60mbps. anything ill pm them on facebook to do the reset. btw do i need to give them my sim number as well ?
kharizmisg
post Apr 2 2018, 01:29 PM

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QUOTE(visualfoley @ Apr 2 2018, 12:45 PM)
thank you.. at the moment my speed is now back to normal.. can get 50 - 60mbps. anything ill pm them on facebook to do the reset. btw do i need to give them my sim number as well ?
*
just give them phone number ...i got fast respond in 5 minute conection become stable n smooth ...
iezqandar
post Apr 2 2018, 05:10 PM

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By the way guys, we need to destroy this evidence (topic) to prevent too many ppl subscribe to this plan..

QUOTE
The modem is provided is covered by a 24-month warranty but you would need to pay RM499 if the modem is damaged due to negligence. The broadband plans are tied to a 24-month contract and if you decide to terminate after 30 days of registration, you’ll need to pay a penalty of RM499 with reducing balance. Once you’ve paid the penalty, the modem is yours to keep.
source

Anyone can explain it more about the ....with reducing balance.

This post has been edited by iezqandar: Apr 2 2018, 05:10 PM
sjneow
post Apr 2 2018, 05:31 PM

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QUOTE(iezqandar @ Apr 2 2018, 06:10 PM)
By the way guys, we need to destroy this evidence (topic) to prevent too many ppl subscribe to this plan..

source

Anyone can explain it more about the ....with reducing balance.
*
it means the longer you stay with the plan, the lower penalty you need to pay when terminating within contract period.

for example this is a two years contract. If you terminate at the one year mark, you only need to pay half of RM499. That is how it is normally counted.
thecoffeeguy
post Apr 2 2018, 06:08 PM

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Hi guys. May I know if this is the Celcom Broadband plan on this website here?

https://www.celcom.com.my/personal/broadban...lcom-home-fibre

And they have different plans, 120 150 180? Said the speed is capped at 10,20,and 40Mbps respectively but you guys managed to get more? How’s the coverage?Thinking of porting out from my Digi Infinite if it’s as good or better...
OzzyOzz
post Apr 2 2018, 07:27 PM

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so now there is no capped on walla sites anymore? damn, i just terminate the plan just becoz of this walla issue. seriously? if you give quota, it is up to user to use it accordingly..if it is unlimited, then it is quite acceptable to cap streaming site.
TSvisualfoley
post Apr 2 2018, 07:48 PM

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QUOTE(thecoffeeguy @ Apr 2 2018, 06:08 PM)
Hi guys. May I know if this is the Celcom Broadband plan on this website here?

https://www.celcom.com.my/personal/broadban...lcom-home-fibre

And they have different plans, 120 150 180? Said the speed is capped at 10,20,and 40Mbps respectively but you guys managed to get more? How’s the coverage?Thinking of porting out from my Digi Infinite if it’s as good or better...
*
we are using this one.. https://www.celcom.com.my/personal/broadban...m-home-wireless
TSvisualfoley
post Apr 2 2018, 07:48 PM

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QUOTE(OzzyOzz @ Apr 2 2018, 07:27 PM)
so now there is no capped on walla sites anymore? damn, i just terminate the plan just becoz of this walla issue. seriously? if you give quota, it is up to user to use it accordingly..if it is unlimited, then it is quite acceptable to cap streaming site.
*
where did you read this ?
OzzyOzz
post Apr 2 2018, 08:00 PM

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QUOTE(visualfoley @ Apr 2 2018, 07:48 PM)
where did you read this ?
*
Read what? i read your comment bout youtube can play 1080p after chatting with CS? during my time with this home wireless plan, my youtube speed never exceed 2Mbps, so it is default to 480p only, forcing 720p will have to pause for video to buffer. ermm
Emailing the CS last two weeks as i can't find any clause that walla capped to atmost2Mbps, but just receive reply today. i guess so many complain huh?
Went to blue cube to terminate, even bluie cube in-charge didn't know about this walla capped. Well played.
TSvisualfoley
post Apr 2 2018, 08:10 PM

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QUOTE(OzzyOzz @ Apr 2 2018, 08:00 PM)
Read what? i read your comment bout youtube can play 1080p after chatting with CS? during my time with this home wireless plan, my youtube speed never exceed 2Mbps, so it is default to 480p only, forcing 720p will have to pause for video to buffer. ermm
Emailing the CS last two weeks as i can't find any clause that walla capped to atmost2Mbps, but just receive reply today. i guess so many complain huh?
Went to blue cube to terminate, even bluie cube in-charge didn't know about this walla capped. Well played.
*
oh yes.. correct.. my youtube can play 1080p.. but sometimes u can get 720p.
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post Apr 2 2018, 08:11 PM

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QUOTE(kharizmisg @ Apr 2 2018, 12:14 PM)
actually can pm them on fb ...so fast reset and speed 100mbps heheheh
*
when I text them on facebook.. this is what they replied...

Kami mohon maaf. Untuk Celcom Home Wireless, kami tak boleh nak reset network. Encik kena hubungi 1-300-11-3282 jika encik mengalami gangguan. Akan ada perunding teknikal yang akan bantu encik.
OzzyOzz
post Apr 2 2018, 08:19 PM

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QUOTE(visualfoley @ Apr 2 2018, 08:10 PM)
oh yes.. correct.. my youtube can play 1080p.. but sometimes u can get 720p.
*
i dont want sometimes, i want everytime looor..Celcom does not sincere enough..assume; speed capped to 2Mbps (in my case) for walla, so it is 250kbps transfer rate, 15mb data used per minute, 900mb per hour. 21.6GB per day, time 30days=648GB...
this if and only if 24/7 stream walla, who can do that?
oh did i mention for 159 plan, celcom give 850GB walla, How to utilised all walla data?
raymond82
post Apr 2 2018, 09:56 PM

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still not competitive as maxis 4G broadband

maxis one can have more than 1 sim sharing same pool(i subscribe 3 sims, one my hometown, one hostel, one give to my sister, save quite a lot)
add on data 10GB juz rm10< damn cheap
1 year contract

celcom slightly cheaper
can watch free video
add on data 10GB rm50
2 years contract

will stick on maxis

This post has been edited by raymond82: Apr 2 2018, 10:03 PM
OzzyOzz
post Apr 2 2018, 11:08 PM

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QUOTE(raymond82 @ Apr 2 2018, 09:56 PM)
still not competitive as maxis 4G broadband

maxis one can have more than 1 sim sharing same pool(i subscribe 3 sims, one my hometown, one hostel, one give to my sister, save quite a lot)
add on data 10GB juz rm10< damn cheap
1 year contract

celcom slightly cheaper
can watch free video
add on data 10GB rm50
2 years contract

will stick on maxis
*
i think many go to celcom coz the router which is top tier in its class..maxis only provide B315 which is so so..oh did we must pay for the maxis router?
raymond82
post Apr 3 2018, 01:01 AM

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QUOTE(OzzyOzz @ Apr 2 2018, 11:08 PM)
i think many go to celcom coz the router which is top tier in its class..maxis only provide B315 which is so so..oh did we must pay for the maxis router?
*
giving free for package 108 above

indeed, b618 have the great resale value


kharizmisg
post Apr 3 2018, 02:37 AM

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QUOTE(visualfoley @ Apr 2 2018, 08:11 PM)
when I text them on facebook.. this is what they replied...

Kami mohon maaf. Untuk Celcom Home Wireless, kami tak boleh nak reset network. Encik kena hubungi 1-300-11-3282 jika encik mengalami gangguan. Akan ada perunding teknikal yang akan bantu encik.
*
malas punya celcom tongue.gif tongue.gif ...this one few days ago ...
TSvisualfoley
post Apr 3 2018, 09:56 AM

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QUOTE(kharizmisg @ Apr 3 2018, 02:37 AM)
malas punya celcom tongue.gif  tongue.gif  ...this one few days ago ...
*
kong aja celcom!!!! im going to pm them now on facebook with ur screenshot.. hahahahaha
iezqandar
post Apr 3 2018, 10:36 AM

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QUOTE(sjneow @ Apr 2 2018, 05:31 PM)
it means the longer you stay with the plan, the lower penalty you need to pay when terminating within contract period.

for example this is a two years contract. If you terminate at the one year mark, you only need to pay half of RM499. That is how it is normally counted.
*
So the max penalty is RM499 & it can be reduced by length of subscribe period.

Thanks man~
arepeace92
post Apr 3 2018, 12:17 PM

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i've done terminate my celcom wireless today.

so conclusion, just give them a reason to terminate. and then by end of the month, they will send out letter to our billing address for the final price 499+gst (maybe) + (stamp cost).

so about the warranty, i had ask blue cube, customer service (1111) and home wirelesss careline (1300113282)

they give different answer, but i think the most reliable is from home wireless careline.
cc said once terminate contract, no more device warranty.
but wireless careline said, if terminate contract, still got the leftoever warranty until 1 year. just bring the necessary receipt to huawei center (eg, amcorp mall).

currently no cooling period for re-apply. once terminate, settle previous penalty, then can apply new.

This post has been edited by arepeace92: Apr 3 2018, 12:17 PM
PoisonSoul
post Apr 3 2018, 12:21 PM

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QUOTE(arepeace92 @ Apr 3 2018, 12:17 PM)

currently no cooling period for re-apply. once terminate, settle previous penalty, then can apply new.
*
Seems like I can do this
1) Sub today
2) Tomorrow terminate
3) Sub on 3rd day
4) Terminate on 4th day

keep on going like this, you can earn from the sales of the modem already LOL biggrin.gif biggrin.gif

Buy modem RM500
Sell it RM900, sure there are people that want it.
Profit RM400/unit.

Easy RM4k if repeat this 10 times. + using other family member's name + IC.

I'm pretty sure their patch is coming. They won't survive long with this TnC.
arepeace92
post Apr 3 2018, 12:24 PM

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QUOTE(PoisonSoul @ Apr 3 2018, 12:21 PM)
Seems like I can do this
1) Sub today
2) Tomorrow terminate
3) Sub on 3rd day
4) Terminate on 4th day

keep on going like this, you can earn from the sales of the modem already LOL biggrin.gif  biggrin.gif

Buy modem RM500
Sell it RM900, sure there are people that want it.
Profit RM400/unit.

Easy RM4k if repeat this 10 times. + using other family member's name + IC.

I'm pretty sure their patch is coming. They won't survive long with this TnC.
*
hhaha, but the billing need to wait end of the month. cant do that in several days. bye.gif

OzzyOzz
post Apr 3 2018, 12:50 PM

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QUOTE(arepeace92 @ Apr 3 2018, 12:24 PM)
hhaha, but the billing need to wait end of the month. cant do that in several days. bye.gif
*
after terminate blue cube, check your ocs, status not terminated yet but suspended until final bill.
captvizcenzo
post Apr 3 2018, 12:58 PM

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QUOTE(arepeace92 @ Apr 3 2018, 12:17 PM)
i've done terminate my celcom wireless today.

so conclusion, just give them a reason to terminate. and then by end of the month, they will send out letter to our billing address for the final price 499+gst (maybe) + (stamp cost).

so about the warranty, i had ask blue cube, customer service (1111) and home wirelesss careline (1300113282)

they give different answer, but i think the most reliable is from home wireless careline.
cc said once terminate contract, no more device warranty.
but wireless careline said, if terminate contract, still got the leftoever warranty until 1 year. just bring the necessary receipt to huawei center (eg, amcorp mall).

currently no cooling period for re-apply. once terminate, settle previous penalty, then can apply new.
*
So, we can keep the modem with no extra cost after paying the RM499 penalty?

The Blue Cube guy in Kuching told me I need to return the modem even if I pay the RM499 penalty.
He said the modem is loan basis. RM499 is penalty for contract, not the modem.

He showed me a screenshot on his phone with RM1200 as the price of the modem.

I don't really trust his info because what he told me isn't stated in the TnC. Moreover I'm the first person to subscribe to this plan from that particular Blue Cube outlet. Might be the first in Kuching too, haha. biggrin.gif
arepeace92
post Apr 3 2018, 01:05 PM

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QUOTE(captvizcenzo @ Apr 3 2018, 12:58 PM)
So, we can keep the modem with no extra cost after paying the RM499 penalty?
thats right.

QUOTE
The Blue Cube guy in Kuching told me I need to return the modem even if I pay the RM499 penalty.
He said the modem is loan basis. RM499 is penalty for contract, not the modem.

He showed me a screenshot on his phone with RM1200 as the price of the modem.

I don't really trust his info because what he told me isn't stated in the TnC. Moreover I'm the first person to subscribe to this plan from that particular Blue Cube outlet. Might be the first in Kuching too, haha.  biggrin.gif
*
he's lying.. haha. go to another branch la..

captvizcenzo
post Apr 3 2018, 01:10 PM

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QUOTE(arepeace92 @ Apr 3 2018, 01:05 PM)
thats right.
he's lying.. haha. go to another branch la..
*
Also, he told me I need to return the modem even after I finished the 2 years contract which is a bit unbelievable, haha.
Actually I don't mind keeping the 2 years contract (in order to get the modem without a penalty), it's not a bad plan compared to Digi Broadband 60 that I had. However in 2 years the TnC might change, maybe for better or worse.

Yeah, I will terminate at another branch.



Jeffreynsx
post Apr 3 2018, 01:14 PM

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QUOTE(captvizcenzo @ Apr 3 2018, 12:58 PM)
So, we can keep the modem with no extra cost after paying the RM499 penalty?

The Blue Cube guy in Kuching told me I need to return the modem even if I pay the RM499 penalty.
He said the modem is loan basis. RM499 is penalty for contract, not the modem.

He showed me a screenshot on his phone with RM1200 as the price of the modem.

I don't really trust his info because what he told me isn't stated in the TnC. Moreover I'm the first person to subscribe to this plan from that particular Blue Cube outlet. Might be the first in Kuching too, haha.  biggrin.gif
*
Please read this information properly from Celcom Home Wireless FAQ
https://www.celcom.com.my/support/faq/personal
OzzyOzz
post Apr 3 2018, 01:15 PM

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[quote=captvizcenzo,Apr 3 2018, 01:10 PM]
Also, he told me I need to return the modem even after I finished the 2 years contract which is a bit unbelievable, haha.
Actually I don't mind keeping the 2 years contract (in order to get the modem without a penalty), it's not a bad plan compared to Digi Broadband 60 that I had. However in 2 years the TnC might change, maybe for better or worse.

lol, very stupid staff blue cube ? have she/he read faq and tnc? ownership will be transferred after finish contract..(at least for now)..you should open tnc and show it to his/her face on the spot. ignorant staff.
captvizcenzo
post Apr 3 2018, 01:19 PM

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QUOTE(Jeffreynsx @ Apr 3 2018, 01:14 PM)
Please read this information properly from Celcom Home Wireless FAQ
https://www.celcom.com.my/support/faq/personal
*
Yeah, I read the FAQ multiple times. I expect the guy to answer me exactly like what's stated in the FAQ:
Attached Image


QUOTE(OzzyOzz @ Apr 3 2018, 01:15 PM)
QUOTE(captvizcenzo @ Apr 3 2018, 01:10 PM)

Also, he told me I need to return the modem even after I finished the 2 years contract which is a bit unbelievable, haha.
Actually I don't mind keeping the 2 years contract (in order to get the modem without a penalty), it's not a bad plan compared to Digi Broadband 60 that I had. However in 2 years the TnC might change, maybe for better or worse.


lol, very stupid staff blue cube ? have she/he read faq and tnc? ownership will be transferred after finish contract..(at least for now)..you should open tnc and show it to his/her face on the spot. ignorant staff.
*
Yup, that's what I will do.
Most importantly show the part "No, you can keep the modem after you pay the penalty."

This post has been edited by captvizcenzo: Apr 3 2018, 01:20 PM
kimpok
post Apr 3 2018, 01:52 PM

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https://www.lowyat.net/2018/159367/unifi-wi...nd-price-quota/

TM offers similar package. Look at the modem. Familiar?

https://klgadgetguy.com/2018/04/02/digi-off...-for-rm9-month/

Digi's modem is not on the same league.
OzzyOzz
post Apr 3 2018, 01:57 PM

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QUOTE(kimpok @ Apr 3 2018, 01:52 PM)
https://www.lowyat.net/2018/159367/unifi-wi...nd-price-quota/

TM offers similar package. Look at the modem. Familiar?

https://klgadgetguy.com/2018/04/02/digi-off...-for-rm9-month/

Digi's modem is not on the same league.
*
79 for 60gb huh?no contract huh...hunting for B618 saga continues...lol
raymond82
post Apr 3 2018, 02:28 PM

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QUOTE
For those who are interested to sign up for the new UniFi Wireless Broadband service, you have to purchase the Huawei 4G B618 WiFi Router from TM as well. That being said, the company is offering it at RM599 which is much lower than the market price (a quick check shows the prices range from RM1300 to RM1500).
sweat.gif



soon B618 market price will drop to RM 800 +-

PoisonSoul
post Apr 3 2018, 02:28 PM

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QUOTE(captvizcenzo @ Apr 3 2018, 12:58 PM)
So, we can keep the modem with no extra cost after paying the RM499 penalty?

The Blue Cube guy in Kuching told me I need to return the modem even if I pay the RM499 penalty.
He said the modem is loan basis. RM499 is penalty for contract, not the modem.

He showed me a screenshot on his phone with RM1200 as the price of the modem.

I don't really trust his info because what he told me isn't stated in the TnC. Moreover I'm the first person to subscribe to this plan from that particular Blue Cube outlet. Might be the first in Kuching too, haha.  biggrin.gif
*
Maybe he himself wants the modem for free. So this is his tactic to get it for free.

Live smart, take advantages.
kaiserreich
post Apr 3 2018, 02:51 PM

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QUOTE(raymond82 @ Apr 3 2018, 02:28 PM)
sweat.gif
soon B618 market price will drop to RM 800 +-
*
Drop to 599 (incld GST) lah. cool2.gif
chuahcs79
post Apr 3 2018, 02:52 PM

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QUOTE(raymond82 @ Apr 3 2018, 02:28 PM)
sweat.gif
soon B618 market price will drop to RM 800 +-
*
dont think will be rm800 since tm is selling @ RM<599, why buy rm800 when u can buy it @ rm599 from tm ? hmm.gif
raymond82
post Apr 3 2018, 03:14 PM

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QUOTE(chuahcs79 @ Apr 3 2018, 02:52 PM)
dont think will be rm800 since tm is selling @ RM<599, why buy rm800 when u can buy it @ rm599 from tm ? hmm.gif
*
we do not know whether the modem is locked, secondly how about the rma, if no longer tm customer


some people might go for new one, worry free



TSvisualfoley
post Apr 3 2018, 08:06 PM

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QUOTE(kharizmisg @ Apr 3 2018, 02:37 AM)
malas punya celcom tongue.gif  tongue.gif  ...this one few days ago ...
*
IT WORKS MANN.. IT WORKS!! hahaha thank you.. youtube 1080p video so freaking smooth now.. rclxm9.gif
omega10
post Apr 3 2018, 09:21 PM

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Blue Cube in Plaza Merdeka?

Thank you.



QUOTE(captvizcenzo @ Apr 3 2018, 12:58 PM)
So, we can keep the modem with no extra cost after paying the RM499 penalty?

The Blue Cube guy in Kuching told me I need to return the modem even if I pay the RM499 penalty.
He said the modem is loan basis. RM499 is penalty for contract, not the modem.

He showed me a screenshot on his phone with RM1200 as the price of the modem.

I don't really trust his info because what he told me isn't stated in the TnC. Moreover I'm the first person to subscribe to this plan from that particular Blue Cube outlet. Might be the first in Kuching too, haha.  biggrin.gif
*
Anime in HD
post Apr 3 2018, 09:37 PM

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QUOTE(visualfoley @ Apr 3 2018, 08:06 PM)
IT WORKS MANN.. IT WORKS!! hahaha thank you.. youtube 1080p video so freaking smooth now..  rclxm9.gif
*
So, how you gonna waste 1TB?

Watch youtube in Full HD, Quad HD & 4K everyday?
I can easily waste 100GB by watching youtube from day to night if have time... tongue.gif
OzzyOzz
post Apr 3 2018, 09:46 PM

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QUOTE(Anime in HD @ Apr 3 2018, 09:37 PM)
So, how you gonna waste 1TB?

Watch youtube in Full HD, Quad HD & 4K everyday?
I can easily waste 100GB by watching youtube from day to night if have time... tongue.gif
*
what channel? lol, even can play 4k, does my iGPU HD610 can 4k aa?
Anime in HD
post Apr 3 2018, 09:48 PM

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QUOTE(OzzyOzz @ Apr 3 2018, 09:46 PM)
what channel? lol, even can play 4k, does my iGPU HD610 can 4k aa?
*
Watch trailers maybe. laugh.gif
This plan just good for YouTube & Netflix.
Baconateer
post Apr 3 2018, 09:49 PM

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QUOTE(Baconateer @ Apr 2 2018, 12:16 PM)
so...anyone using this in Ipoh? if yes..how is the experience?
*
so..anyone using this in Ipoh?
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post Apr 3 2018, 09:50 PM

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QUOTE(Anime in HD @ Apr 3 2018, 09:48 PM)
Watch trailers maybe. laugh.gif
This plan just good for YouTube & Netflix.
*
for casual surfer also good meh, just sub to cheapewst plan 25gb + 40GB., free top tier modem
captvizcenzo
post Apr 4 2018, 12:17 AM

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QUOTE(omega10 @ Apr 3 2018, 09:21 PM)
Blue Cube in Plaza Merdeka?

Thank you.
*
Nope, I subscribed at The Spring. Maybe you could ask the one at Plaza Merdeka.
kharizmisg
post Apr 4 2018, 12:18 AM

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QUOTE(PoisonSoul @ Apr 3 2018, 12:21 PM)
Seems like I can do this
1) Sub today
2) Tomorrow terminate
3) Sub on 3rd day
4) Terminate on 4th day

keep on going like this, you can earn from the sales of the modem already LOL biggrin.gif  biggrin.gif

Buy modem RM500
Sell it RM900, sure there are people that want it.
Profit RM400/unit.

Easy RM4k if repeat this 10 times. + using other family member's name + IC.

I'm pretty sure their patch is coming. They won't survive long with this TnC.
*
now tm sell same router with their band 599 bro
Jeffreynsx
post Apr 6 2018, 06:55 AM

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Hi all, anyone having problem to update Adobe Reader DC or access Adobe website? Seems like Huawei B618 router had blocked the access to this website. Anyone know how to add this website to exception list in order for us to access the website? Thank you.
veron4best
post Apr 7 2018, 09:52 AM

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QUOTE(kharizmisg @ Apr 3 2018, 02:37 AM)
malas punya celcom tongue.gif  tongue.gif  ...this one few days ago ...
*
what do they mean by reset anyway?
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post Apr 7 2018, 10:48 AM

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Do you think it's worth to terminate my current "unlimited" streamyx 8mbps bonanza campaign? Currently it costs RM93.95 (after GST) for two years. After two years, it will revert back to original price, which is RM160/month. Terminate the streamyx, pay the RM500++ penalty and subscribe the Celcom Wireless Broadband RM150++ packages. Upon checking the coverage at celcom portal, it said that my address are serviceable. Speedtest done via my iphone also reached 40Mbps Down / 10Mbps up (after midnight) and 15Mbps Down / 7Mbps Up peak time. Streamyx served me well, nothing much problems involved but I only want the fast upload speed hmm.gif There's no unifi here, even lite albeit my area are classified under SUBB coverage. TM said that next plan for SUBB at my address will be sometime around 2019-2020. Well, I take their statement as a grain of salt only. sad.gif
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post Apr 8 2018, 01:31 PM

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QUOTE(AjkR06 @ Apr 7 2018, 10:48 AM)
Do you think it's worth to terminate my current "unlimited" streamyx 8mbps bonanza campaign? Currently it costs RM93.95 (after GST) for two years. After two years, it will revert back to original price, which is RM160/month. Terminate the streamyx, pay the RM500++ penalty and subscribe the Celcom Wireless Broadband RM150++ packages. Upon checking the coverage at celcom portal, it said that my address are serviceable. Speedtest done via my iphone also reached 40Mbps Down / 10Mbps up (after midnight) and 15Mbps Down / 7Mbps Up peak time. Streamyx served me well, nothing much problems involved but I only want the fast upload speed hmm.gif There's no unifi here, even lite albeit my area are classified under SUBB coverage. TM said that next plan for SUBB at my address will be sometime around 2019-2020. Well, I take their statement as a grain of salt only. sad.gif
*
go for celcom then.
Maestrol
post Apr 9 2018, 08:24 PM

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Just subscribed to 159 package from Bluecube All Seasons, Penang and got a brand new Huawei B618. They claimed it’s their last unit. What I wanna know is there a way to tell how much I have used from my video walla quota of 850GB as on the website, Celcom only shows me how much I use from the 150GB quota?
Jeffreynsx
post Apr 10 2018, 06:52 AM

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QUOTE(Maestrol @ Apr 9 2018, 08:24 PM)
Just subscribed to 159 package from Bluecube All Seasons, Penang and got a brand new Huawei B618. They claimed it’s their last unit. What I wanna know is there a way to tell how much I have used from my video walla quota of 850GB as on the website, Celcom only shows me how much I use from the 150GB quota?
*
Celcom Online Service website only show the conventional 150GB quota. For video walla quota checking, you may need to download the Celcom Postpaid apps as suggested by Celcom personnel or can call their hotline to ask for the quota balance as at today. I had downloaded the Celcom postpaid apps but is pretty useless as the page can't load properly with blank screen show in my smartphone.

This post has been edited by Jeffreynsx: Apr 10 2018, 06:54 AM
Maestrol
post Apr 10 2018, 10:04 AM

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QUOTE(Jeffreynsx @ Apr 10 2018, 06:52 AM)
Celcom Online Service website only show the conventional 150GB quota. For video walla quota checking, you may need to download the Celcom Postpaid apps as suggested by Celcom personnel or can call their hotline to ask for the quota balance as at today. I had downloaded the Celcom postpaid apps but is pretty useless as the page can't load properly with blank screen show in my smartphone.
*
I downloaded the postpaid app too, but as I use xpax, once logined, I was redirected to the XPAX app instead.
TSvisualfoley
post Apr 10 2018, 05:32 PM

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QUOTE(Jeffreynsx @ Apr 10 2018, 06:52 AM)
Celcom Online Service website only show the conventional 150GB quota. For video walla quota checking, you may need to download the Celcom Postpaid apps as suggested by Celcom personnel or can call their hotline to ask for the quota balance as at today. I had downloaded the Celcom postpaid apps but is pretty useless as the page can't load properly with blank screen show in my smartphone.
*
they didnt have on their postpaid apps too.. maybe need to call them to add that info on the website.. because this thing is still new
TSvisualfoley
post Apr 12 2018, 11:37 PM

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anybody tried download with torrent ?
GuN
post Apr 13 2018, 08:35 AM

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Guys, wanna ask. How do celcom track walla usage? If streaming youtube via YouTube app & youtube website?
ahchun
post Apr 13 2018, 10:39 AM

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QUOTE(GuN @ Apr 13 2018, 08:35 AM)
Guys, wanna ask. How do celcom track walla usage? If streaming youtube via YouTube app & youtube website?
*
only through the apps
if stream from webpage, Sales advisor said it will consume your normal data quota


Maestrol
post Apr 13 2018, 02:43 PM

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QUOTE(GuN @ Apr 13 2018, 08:35 AM)
Guys, wanna ask. How do celcom track walla usage? If streaming youtube via YouTube app & youtube website?
*
For now the only way to check your video walla usage is through their hotline 1-300-11-3282 where the call is charged at 30 cents/ minute, OR you can message Celcom on Facebook to check.

Regarding the quota, Video walla quota is separated from the normal monthly quota, e.g. if you subscribe to RM159/ month, your monthly quota is 150GB and video walla quota is 1TB

This post has been edited by Maestrol: Apr 13 2018, 02:44 PM
Jeffreynsx
post Apr 15 2018, 06:24 AM

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Hi all, anyone realized why the Celcom Online Service stated the billing date is different from the registration date that we subscribed the package? Isn't that it supposed to be tally with our date of registering the package? confused.gif

This post has been edited by Jeffreynsx: Apr 15 2018, 06:25 AM
ahchun
post Apr 15 2018, 03:06 PM

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QUOTE(Jeffreynsx @ Apr 15 2018, 06:24 AM)
Hi all, anyone realized why the Celcom Online Service stated the billing date is different from the registration date that we subscribed the package? Isn't that it supposed to be tally with our date of registering the package?  confused.gif
*
billing cut off date =/= registration date
unless it happen you register on the day of billing date

ben3003
post Apr 19 2018, 08:45 AM

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i wanna ask, is this riding on existing celcom LTE line? Or the speed will be dedicated and different sharing from other ppl?
huruhara
post Apr 20 2018, 12:19 AM

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Registered/subscribed today, how long it takes to activate my sim? Mode indicator red color.

Jeffreynsx
post Apr 20 2018, 06:02 AM

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QUOTE(huruhara @ Apr 20 2018, 12:19 AM)
Registered/subscribed today, how long it takes to activate my sim? Mode indicator red color.
*
Should be within two hours from the registered date and time. Try to bring your entire device back to Celcom to get a replacement sim if unable to establish a connection. My subscription for first time before left the Celcom Cube Centre also encounter such issue and immediately they replaced a new sim for me. Problem solved.

This post has been edited by Jeffreynsx: Apr 20 2018, 06:03 AM
Jeffreynsx
post Apr 20 2018, 06:06 AM

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QUOTE(ben3003 @ Apr 19 2018, 08:45 AM)
i wanna ask, is this riding on existing celcom LTE line? Or the speed will be dedicated and different sharing from other ppl?
*
It applied new Celcom network line that totally different from your existing Celcom mobile line. The speed approx reached 50 to 100++ mbps subject to reception condition.

This post has been edited by Jeffreynsx: Apr 20 2018, 06:07 AM
huruhara
post Apr 20 2018, 06:49 AM

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QUOTE(Jeffreynsx @ Apr 20 2018, 06:02 AM)
Should be within two hours from the registered date and time. Try to bring your entire device back to Celcom to get a replacement sim if unable to establish a connection. My subscription for first time before left the Celcom Cube Centre also encounter such issue and immediately they replaced a new sim for me. Problem solved.
*
Bring back the modem & sim card ? Ok bro. BTW im registered at celcom dealer at Giant Bt caves

This post has been edited by huruhara: Apr 20 2018, 06:50 AM
ben3003
post Apr 20 2018, 01:38 PM

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QUOTE(Jeffreynsx @ Apr 20 2018, 06:06 AM)
It applied new Celcom network line that totally different from your existing Celcom mobile line. The speed approx reached 50 to 100++ mbps subject to reception condition.
*
i see.. sounds interesting.. cos cheaper than my streamyx 8mbps and i don really can finish 150gb anyway per month with the video walla. But can anyone help to check if this is public IP or private IP? because it is important for me to play ps4..

u can see ur router WAN IP, and u go to whatismyip.net to see if it is the same, then is public ip, if not then is private IP..
huruhara
post Apr 20 2018, 02:25 PM

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QUOTE(ben3003 @ Apr 20 2018, 01:38 PM)
i see.. sounds interesting.. cos cheaper than my streamyx 8mbps and i don really can finish 150gb anyway per month with the video walla. But can anyone help to check if this is public IP or private IP? because it is important for me to play ps4..

u can see ur router WAN IP, and u go to whatismyip.net to see if it is the same, then is public ip, if not then is private IP..
*
ya me too..ps4..
ben3003
post Apr 20 2018, 03:58 PM

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hopefully there is some kind ppl that can help us do this simple test.
huruhara
post Apr 20 2018, 08:54 PM

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My sim activated. Here’s speed test ( Tmn sri gombak ) ok? Or k.o ?
Will try bf1 & fifa18 on ps4 tonite

Attached Image
huruhara
post Apr 20 2018, 09:04 PM

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QUOTE(ben3003 @ Apr 20 2018, 03:58 PM)
hopefully there is some kind ppl that can help us do this simple test.
*
WAN ip address is it? It’s different bro..so ok?
ben3003
post Apr 20 2018, 09:59 PM

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QUOTE(huruhara @ Apr 20 2018, 09:04 PM)
WAN ip address is it? It’s different bro..so ok?
*
yaya.. if different then is private ip, so ur ps4 there will show NAT3. some ppl say no much issue, but i think if u are host of the game, ppl will have hard time joining u. Maybe like u play mhw, u SOS then ppl cant find u
huruhara
post Apr 21 2018, 12:37 AM

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i got nat2
ben3003
post Apr 21 2018, 08:02 AM

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QUOTE(huruhara @ Apr 21 2018, 12:37 AM)
i got nat2
*
wow so nice.. celcom wireless broadband? u did any port forward?
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post Apr 22 2018, 07:46 PM

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QUOTE(huruhara @ Apr 20 2018, 08:54 PM)
My sim activated. Here’s speed test ( Tmn sri gombak ) ok? Or k.o ?
Will try bf1 & fifa18 on ps4 tonite

Attached Image
*
this should be good. see if it can maintain the speed.
huruhara
post Apr 23 2018, 08:25 AM

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QUOTE(ben3003 @ Apr 21 2018, 08:02 AM)
wow so nice.. celcom wireless broadband? u did any port forward?
*
yeah celcom wireless broadband, no port forward.
anwa
post Apr 23 2018, 04:31 PM

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Just got celcom home wireless 50GB yesterday. Speed acceptable (for me), 20-25Mbps.
Anybody tried using for P2P/torrent? Doesn't seem to work unless VPN. Blocked by celcom? My celcom First Gold and First Platinum line works ok.
Likewise, certain torrent sites can't access unless with VPN.
thankyou
post Apr 23 2018, 05:43 PM

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QUOTE(anwa @ Apr 23 2018, 04:31 PM)
Just got celcom home wireless 50GB yesterday. Speed acceptable (for me), 20-25Mbps.
Anybody tried using for P2P/torrent? Doesn't seem to work unless VPN. Blocked by celcom? My celcom First Gold and First Platinum line works ok.
Likewise, certain torrent sites can't access unless with VPN.
*
All 4G networks throttle P2P... and yes.. only solution for you would be VPN...
anwa
post Apr 23 2018, 08:07 PM

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QUOTE(thankyou @ Apr 23 2018, 05:43 PM)
All 4G networks throttle P2P... and yes.. only solution for you would be VPN...
*
Not just that, totally can't access a few sites, but with celcom First postpaid able to access
huruhara
post Apr 24 2018, 09:45 AM

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ok..i'm gonna terminate my celcom home wireless. Not good for ps4 gaming ( ping 115-120 for BF1 ), my terrarium tv buffering-kodi, ( using umobile hero p70 plan a way better, smooth )
For testing only, my unifi's cable kena gigit tikus, already applied for Maxis fiber.

This post has been edited by huruhara: Apr 24 2018, 09:49 AM
TSvisualfoley
post Apr 24 2018, 07:46 PM

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guys..
can you open this site with your celcom broadband

www.behance.net
www.adobe.com

i cant.
Jeffreynsx
post Apr 24 2018, 10:08 PM

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QUOTE(visualfoley @ Apr 24 2018, 07:46 PM)
guys..
can you open this site with your celcom broadband

www.behance.net
www.adobe.com

i cant.
*
Not at all. Need to use VPN to access the above websites.
Jeffreynsx
post Apr 24 2018, 10:10 PM

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Guys, do take note of scam website that mimic Celcom Online Service Login Page - http://www.celcom.com.my/servicecenter/fac...e%3D4dk266cm8_4

This website is not secure without https:// - anyone can assist to report it to Celcom careline or liaise with them through Celcom messenger service to let them know this issue. Thank you.

This post has been edited by Jeffreynsx: Apr 24 2018, 10:11 PM
anwa
post Apr 24 2018, 10:38 PM

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QUOTE(Jeffreynsx @ Apr 24 2018, 10:08 PM)
Not at all. Need to use VPN to access the above websites.
*
anybody knows why we can't access those websites? I am having same problem with some sites.
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post Apr 24 2018, 11:44 PM

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QUOTE(visualfoley @ Apr 24 2018, 07:46 PM)
guys..
can you open this site with your celcom broadband

www.behance.net
www.adobe.com

i cant.
*
Same here
Jeffreynsx
post Apr 25 2018, 09:11 AM

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Hi all, anyone had received their first bill? Usually the bill will issue after one month of trial period based on the registered date or the billing cycle date based on Celcom Online Service portal? Thank you.
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post Apr 25 2018, 11:46 AM

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QUOTE(Jeffreynsx @ Apr 25 2018, 09:11 AM)
Hi all, anyone had received their first bill? Usually the bill will issue after one month of trial period based on the registered date or the billing cycle date based on Celcom Online Service portal? Thank you.
*
at the moment.. not yet..
Maestrol
post Apr 26 2018, 11:51 AM

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I noticed there is a speed cap on Youtube upload of 2Mbps, despite speed test showing >20Mbps. Anyone facing this?
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post Apr 26 2018, 01:41 PM

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QUOTE(Maestrol @ Apr 26 2018, 11:51 AM)
I noticed there is a speed cap on Youtube upload of 2Mbps, despite speed test showing >20Mbps. Anyone facing this?
*
damn celcom throttle back video walla speed? i thought they already uncapped. lalang punye celcom
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post Apr 26 2018, 02:05 PM

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QUOTE(kernel123 @ Apr 26 2018, 01:41 PM)
damn celcom throttle back video walla speed? i thought they already uncapped. lalang punye celcom
*
Youtube 4K no speed cap though
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post Apr 26 2018, 02:37 PM

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i tried at 2 different location and still can connect. lol

i thought it's tower locked?
archonixm
post Apr 26 2018, 04:46 PM

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QUOTE(huruhara @ Apr 24 2018, 09:45 AM)
ok..i'm gonna terminate my celcom home wireless. Not good for ps4 gaming ( ping 115-120 for BF1 ), my terrarium tv buffering-kodi, (  using umobile hero p70 plan a way better, smooth )
For testing only, my unifi's cable kena gigit tikus, already applied for Maxis fiber.
*
wireless was never meant for FPS gaming....lowest is 30ms, your friend with fiber ping can be as low as 5ms.
huruhara
post Apr 26 2018, 05:49 PM

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QUOTE(archonixm @ Apr 26 2018, 04:46 PM)
wireless was never meant for FPS gaming....lowest is 30ms, your friend with fiber ping can be as low as 5ms.
*
ya, while waiting for my new fiber installation, just tried it.. brows.gif
Jeffreynsx
post Apr 26 2018, 07:21 PM

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QUOTE(Maestrol @ Apr 26 2018, 11:51 AM)
I noticed there is a speed cap on Youtube upload of 2Mbps, despite speed test showing >20Mbps. Anyone facing this?
*
Not at all. Full HD in 1080p still smooth and steady. Nothing happen so far.

This post has been edited by Jeffreynsx: Apr 26 2018, 07:22 PM
Maestrol
post Apr 27 2018, 02:56 PM

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QUOTE(Jeffreynsx @ Apr 26 2018, 07:21 PM)
Not at all. Full HD in 1080p still smooth and steady. Nothing happen so far.
*
Yes. There is no cap in Youtube download, but there is a throttling to 2Mbps for Youtube upload.
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post Apr 27 2018, 04:41 PM

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QUOTE(Maestrol @ Apr 26 2018, 11:51 AM)
I noticed there is a speed cap on Youtube upload of 2Mbps, despite speed test showing >20Mbps. Anyone facing this?
*
i can play youtube 1440p smooth on my desktop, and 4k60p on my tv. no problem.

This post has been edited by visualfoley: Apr 27 2018, 04:41 PM
TSvisualfoley
post Apr 27 2018, 10:43 PM

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guys.. may i know which website you cant open ?

im going to start with mine. celcom said it was my pc problem. i did try to connect my pc with other network, and i can open this website with no problem.

1. www.behance.net (graphice designer reference )
2. www.adobe.com ( adobe softwares )
3.
4.
5.
Jeffreynsx
post Apr 28 2018, 08:54 AM

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QUOTE(visualfoley @ Apr 27 2018, 10:43 PM)
guys.. may i know which website you cant open ?

im going to start with mine. celcom said it was my pc problem. i did try to connect my pc with other network, and i can open this website with no problem.

1. www.behance.net (graphice designer reference )
2. www.adobe.com ( adobe softwares )
3.
4.
5.
*
Yesterday I called them and reported this issue. They said this is something to do with the phone setting. I told them this is home wireless broadband which installed at home and for my understanding they are using different network configuration if compared with conventional postpaid network. They said will check and subsequently no update or feedback to us.

Jeffreynsx
post Apr 28 2018, 08:55 AM

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QUOTE(Maestrol @ Apr 27 2018, 02:56 PM)
Yes. There is no cap in Youtube download, but there is a throttling to 2Mbps for Youtube upload.
*
Never try to upload videos to Youtube. No comment. blink.gif

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post Apr 28 2018, 10:18 AM

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Their plan is cap at 1TB per month?
Elfrieda
post Apr 28 2018, 06:38 PM

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Is it mandotary to apply auto billing when register home wireless broadband? can we use debit card to apply auto billing?
TSvisualfoley
post Apr 28 2018, 09:20 PM

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QUOTE(Jeffreynsx @ Apr 28 2018, 08:54 AM)
Yesterday I called them and reported this issue. They said this is something to do with the phone setting. I told them this is home wireless broadband which installed at home and for my understanding they are using different network configuration if compared with conventional postpaid network. They said will check and subsequently no update or feedback to us.
*
they told me it is bcoz of the celcom tower. mine is connected to five different towers. =.="
Jeffreynsx
post Apr 29 2018, 06:34 AM

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QUOTE(Kaka23 @ Apr 28 2018, 10:18 AM)
Their plan is cap at 1TB per month?
*
Here is your answer: https://www.celcom.com.my/personal/broadban...m-home-wireless


Jeffreynsx
post Apr 29 2018, 06:35 AM

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QUOTE(Elfrieda @ Apr 28 2018, 06:38 PM)
Is it mandotary to apply auto billing when register home wireless broadband? can we use debit card to apply auto billing?
*
Not at all. Subjected to your preference. Auto billing can give you 5% discount on top of the package.
godslayer84
post Apr 29 2018, 09:00 AM

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I can’t receive SMS with my celcom home wireless sim...
How to setup OCS account with it?
I want to check my usage..
Kaka23
post Apr 29 2018, 12:09 PM

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The lowest package has 25Gb intenet, seems not enough for me sad.gif

Need at least 30 - 40G.. so one day 1G usage
Theoutspokenguy
post Apr 29 2018, 02:07 PM

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QUOTE(Maestrol @ Apr 13 2018, 02:43 PM)
For now the only way to check your video walla usage is through their hotline 1-300-11-3282 where the call is charged at 30 cents/ minute, OR you can message Celcom on Facebook to check.

Regarding the quota, Video walla quota is separated from the normal monthly quota, e.g. if you subscribe to RM159/ month, your monthly quota is 150GB and video walla quota is 1TB
*
What about the Home Wireless Gold Plus? what the video quota?

Does this work in area do not have 4G/LTE .
kernel123
post Apr 29 2018, 03:29 PM

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QUOTE(godslayer84 @ Apr 29 2018, 09:00 AM)
I can’t receive SMS with my celcom home wireless sim...
How to setup OCS account with it?
I want to check my usage..
*
call home wireless customer service hotline to accept TAC via email


godslayer84
post Apr 29 2018, 06:57 PM

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QUOTE(kernel123 @ Apr 29 2018, 03:29 PM)
call home wireless customer service hotline to accept TAC via email
*
ok. Will try this..
TQ.
realone
post Apr 29 2018, 09:15 PM

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QUOTE(godslayer84 @ Apr 29 2018, 09:00 AM)
I can’t receive SMS with my celcom home wireless sim...
How to setup OCS account with it?
I want to check my usage..
*
Me too. Having problem receiving sms in HUAWEI app also.
realone
post Apr 29 2018, 09:24 PM

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QUOTE(realone @ Apr 29 2018, 09:15 PM)
Me too. Having problem receiving sms in HUAWEI app also.
*
Just called celcom helpline. For celcom home wireless, you can’t receive SMS. Hence they advised to update email address with celcom for opening ocs account.
Theoutspokenguy
post Apr 30 2018, 12:28 AM

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Since no one reply me i wish to ask again

1. Does this works in area no 4G only H+?
2. The video WALLA what is the limit?
3. If subscribe to this celcom wireless is the hua wei router/modem free or i need to buy for RM500?

4. If Home Wireless Gold Plus= 50GB . What does 100GB means? for video?
5. Is this plan contract?

Jeffreynsx
post Apr 30 2018, 08:36 AM

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QUOTE(Theoutspokenguy @ Apr 30 2018, 12:28 AM)
Since no one reply me i wish to ask again

1. Does this works in area no 4G only H+?

No. Please refer to this website to check your coverage: https://www.celcom.com.my/personal/broadban...overage-checker

2. The video WALLA what is the limit?

Subject to your subscription package. 40GB, 100GB and 1TB.

3. If subscribe to this celcom wireless is the hua wei router/modem free or i need to buy for RM500?

The Huawei model is loan by Celcom. It is given for free* while you subscribed Celcom broadband wireless package. Early termination is subjected to a one-off penalty RM499 in reducing method based on the 24 months contract.

4. If Home Wireless Gold Plus= 50GB . What does 100GB means? for video?

50GB is the data availability for your normal usage while the 100GB for Video Walla.

5. Is this plan contract?

Yes. Subjected to 24 months contract.

*
This post has been edited by Jeffreynsx: Apr 30 2018, 08:37 AM
TSvisualfoley
post Apr 30 2018, 09:55 AM

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Planning to terminate my plan. They still cant fix my problem. i dont understand why i cant access to the adobe.com
Jeffreynsx
post Apr 30 2018, 10:39 AM

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QUOTE(visualfoley @ Apr 30 2018, 09:55 AM)
Planning to terminate my plan. They still cant fix my problem. i dont understand why i cant access to the adobe.com
*
For me, I just enabled VPN to access adobe.com. Yesterday I received called from Celcom personnel pertaining to this issue and I feedback to them again the problem of their home wireless network compared with their conventional postpaid network.

This post has been edited by Jeffreynsx: Apr 30 2018, 10:43 AM
TSvisualfoley
post Apr 30 2018, 11:46 AM

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QUOTE(Jeffreynsx @ Apr 30 2018, 10:39 AM)
For me, I just enabled VPN to access adobe.com. Yesterday I received called from Celcom personnel pertaining to this issue and I feedback to them again the problem of their home wireless network compared with their conventional postpaid network.
*
which vpn you are using ? im not really familiar with this..
wc_how
post Apr 30 2018, 11:53 AM

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During first launch of Digi Infinite, there was also unable to load adobe website.
I guess the website maybe under certain range of IP address or related to P2P technology, which is filtered out and forgot to add into exception.
If i am not wrong, Digi took few weeks to solve this issue.

Jeffreynsx
post Apr 30 2018, 11:54 AM

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QUOTE(visualfoley @ Apr 30 2018, 11:46 AM)
which vpn you are using ? im not really familiar with this..
*
I'm using Kaspersky Secure Connection come from Kaspersky Internet Security. smile.gif
TSvisualfoley
post Apr 30 2018, 05:11 PM

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QUOTE(wc_how @ Apr 30 2018, 11:53 AM)
During first launch of Digi Infinite, there was also unable to load adobe website.
I guess the website maybe under certain range of IP address or related to P2P technology, which is filtered out and forgot to add into exception.
If i am not wrong, Digi took few weeks to solve this issue.
*
oh is it? thank you man for telling me this.

Theoutspokenguy
post Apr 30 2018, 05:53 PM

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QUOTE(Jeffreynsx @ Apr 30 2018, 08:36 AM)

*
Thank you for the reply i saw on website can terminate within 30days. If terminate do i pay 499 + penalty of 24months or i just pay 499?

Can i subscribe again plan only without contract so i can the router for 499
godslayer84
post Apr 30 2018, 08:56 PM

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QUOTE(Theoutspokenguy @ Apr 30 2018, 05:53 PM)
Thank you for the reply i saw on website can terminate within 30days. If terminate do i pay 499 + penalty of 24months or i just pay 499?

Can i subscribe again plan only without contract so i can the router for 499
*
U need to pay RM529..coz got 6%GST.
Jeffreynsx
post May 1 2018, 10:49 AM

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QUOTE(Theoutspokenguy @ Apr 30 2018, 05:53 PM)
Thank you for the reply i saw on website can terminate within 30days. If terminate do i pay 499 + penalty of 24months or i just pay 499?

Can i subscribe again plan only without contract so i can the router for 499
*
If you want to terminate within 30 days, you need to return all the items that given to you during the first day of the subscription. If you terminate after 30 days, you need to pay RM499 + 6% GST in reducing method.

This plan is bound for 24 months contract. Terms and conditions apply.
Theoutspokenguy
post May 1 2018, 11:19 AM

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QUOTE(Jeffreynsx @ May 1 2018, 10:49 AM)
If you want to terminate within 30 days, you need to return all the items that given to you during the first day of the subscription. If you terminate after 30 days, you need to pay RM499 + 6% GST in reducing method.

This plan is bound for 24 months contract. Terms and conditions apply.
*
Thanks just got mine today. Plan use for 30 days

Attached Image
TSvisualfoley
post May 1 2018, 11:39 AM

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QUOTE(Theoutspokenguy @ May 1 2018, 11:19 AM)
Thanks just got mine today. Plan use for 30 days

Attached Image
*
speedtest please biggrin.gif
Fun_ent2607
post May 1 2018, 05:55 PM

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So this is my speedtest during night and day
Will huawei b618 do better for connection?
🤔
Attached Image

I'm using normal prepaid celcom on samsung note 5..
Jeffreynsx
post May 1 2018, 07:22 PM

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QUOTE(Fun_ent2607 @ May 1 2018, 05:55 PM)
So this is my speedtest during night and day
Will huawei b618 do better for connection?
🤔
Attached Image

I'm using normal prepaid celcom on samsung note 5..
*
Of course better than this figure. Easily reached 50mbps and above*

*Subjected to reception strength in your area.
mave222
post May 1 2018, 07:59 PM

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Play games got lagging or not?
veron4best
post May 1 2018, 09:00 PM

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QUOTE(mave222 @ May 1 2018, 07:59 PM)
Play games got lagging or not?
*
wireless internet is never good for gaming. only fiber yes.
Fun_ent2607
post May 1 2018, 11:43 PM

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QUOTE(Jeffreynsx @ May 1 2018, 07:22 PM)
Of course better than this figure. Easily reached 50mbps and above*

*Subjected to reception strength in your area.
*
Wah so cool.....
Theoutspokenguy
post May 2 2018, 07:56 AM

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QUOTE(Fun_ent2607 @ May 1 2018, 05:55 PM)
So this is my speedtest during night and day
Will huawei b618 do better for connection?
🤔
Attached Image

I'm using normal prepaid celcom on samsung note 5..
*
Here mine using note 8. It also depend on your location

user posted imageimage host

This post has been edited by Theoutspokenguy: May 2 2018, 07:59 AM
Theoutspokenguy
post May 2 2018, 09:35 AM

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user posted image

Guys can help me reconfirm

If i terminate based on the screenshot does it means i need pay for router rm526 + balance month of rm529 / 24 months less subscribe month

Or only rm529/24 less subscribe month

This post has been edited by Theoutspokenguy: May 2 2018, 09:38 AM
Fun_ent2607
post May 2 2018, 12:58 PM

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QUOTE(Theoutspokenguy @ May 2 2018, 07:56 AM)
Here mine using note 8. It also depend on your location

user posted imageimage host
*
Did u test the speed before using b618? 🤔
Theoutspokenguy
post May 2 2018, 01:00 PM

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QUOTE(Fun_ent2607 @ May 2 2018, 12:58 PM)
Did u test the speed before using b618? 🤔
*
It depends on your line. My house unifi 50mbps i get 50mbps
Fun_ent2607
post May 2 2018, 03:43 PM

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QUOTE(Theoutspokenguy @ May 2 2018, 01:00 PM)
It depends on your line. My house unifi 50mbps i get 50mbps
*
I see...
Jeffreynsx
post May 2 2018, 08:50 PM

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QUOTE(Theoutspokenguy @ May 2 2018, 09:35 AM)
user posted image

Guys can help me reconfirm

If i  terminate based on the screenshot does it means i need pay for router rm526  + balance month of rm529 / 24 months less subscribe month

Or only rm529/24 less subscribe month
*
From my understanding, if you terminated after 30 days but within the month, you need to pay penalty fees of RM526 (inclusive of 6% GST). If you subscribed for 1 year and decided to terminate, the penalty rate will be reduced 50% of the RM526. Meaning you just need to pay the penalty fees of RM263 (inclusive of 6% GST) and the contract will get terminated with the router keep for your own.

Theoutspokenguy
post May 2 2018, 09:33 PM

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QUOTE(Jeffreynsx @ May 2 2018, 08:50 PM)
From my understanding, if you terminated after 30 days but within the month, you need to pay penalty fees of RM526 (inclusive of 6% GST). If you subscribed for 1 year and decided to terminate, the penalty rate will be reduced 50% of the RM526. Meaning you just need to pay the penalty fees of RM263 (inclusive of 6% GST) and the contract will get terminated with the router keep for your own.
*
That the confuse part it didnt say you keep the router.it only say penalty rm529 . Question is the router is free?, it less from rm529 but the router cost rm1299. They subsidy to rm499. Then u terminate penalty is plan but what about the router?

This post has been edited by Theoutspokenguy: May 2 2018, 09:33 PM
hankeymeal
post May 3 2018, 07:56 AM

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I know Digi 150 doesn't have speed cap for Youtube or Netflix. Does Celcom have speed cap for Youtube or Netflix?
Theoutspokenguy
post May 3 2018, 08:07 AM

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QUOTE(hankeymeal @ May 3 2018, 07:56 AM)
I know Digi 150 doesn't have speed cap for Youtube or Netflix. Does Celcom have speed cap for Youtube or Netflix?
*
Got cap rm150 plan video 1tb and my plan is 100gb.
hankeymeal
post May 3 2018, 08:11 AM

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QUOTE(Theoutspokenguy @ May 3 2018, 08:07 AM)
Got cap rm150 plan video 1tb and my plan is 100gb.
*
How about the speed for Youtube and Netflix?
Theoutspokenguy
post May 3 2018, 08:22 AM

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QUOTE(hankeymeal @ May 3 2018, 08:11 AM)
How about the speed for Youtube and Netflix?
*
In KL i get easily 60 to 80mbps.

At my work place i get 15 to 25mbps.
Jeffreynsx
post May 3 2018, 09:25 AM

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QUOTE(Theoutspokenguy @ May 2 2018, 09:33 PM)
That the confuse part it didnt say you keep the router.it only say penalty rm529 . Question is the router is free?, it less from rm529 but the router cost rm1299. They subsidy to rm499. Then u terminate penalty is plan but what about the router?
*
Actually the overall penalty cost solely based on RM526. There is no hidden cost occur as I checked with their customer service representative from Blue Cube The Gardens. Make sure deal with the service centre you subscribed the package.

Jeffreynsx
post May 3 2018, 09:26 AM

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QUOTE(hankeymeal @ May 3 2018, 08:11 AM)
How about the speed for Youtube and Netflix?
*
There is no issue for you to watch 2160p 4K video at all. The only concerned is the data being use while you watch high resolutions videos. For me, I had upgraded my package from Gold Plus to Platinum with 1TB of Video Walla data. So far so good and feel the speed improved when loading website. Not sure why there is some different in loading speed.

This post has been edited by Jeffreynsx: May 3 2018, 09:34 AM
TSvisualfoley
post May 3 2018, 09:32 AM

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QUOTE(hankeymeal @ May 3 2018, 08:11 AM)
How about the speed for Youtube and Netflix?
*
i can play youtube 4k and netflix too. after i ask them to reset my port.
hankeymeal
post May 3 2018, 09:49 AM

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QUOTE(Jeffreynsx @ May 3 2018, 09:26 AM)
There is no issue for you to watch 2160p 4K video at all. The only concerned is the data being use while you watch high resolutions videos. For me, I had upgraded my package from Gold Plus to Platinum with 1TB of Video Walla data. So far so good and feel the speed improved when loading website. Not sure why there is some different in loading speed.
*
How long it took to upgrade the package?
Can just call them or go to the counter?
Theoutspokenguy
post May 3 2018, 10:07 AM

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QUOTE(Jeffreynsx @ May 3 2018, 09:25 AM)
Actually the overall penalty cost solely based on RM526. There is no hidden cost occur as I checked with their customer service representative from Blue Cube The Gardens. Make sure deal with the service centre you subscribed the package.
*
If based on rm526 then i will be glad so the penalty is the router not the plan but then why put contract 24months . So if i stay after 24months router is free but if i cancel before 24months they will just discount off the router? Because earlier i calculated rm106 x24 months = rm2544

This post has been edited by Theoutspokenguy: May 3 2018, 10:09 AM
Jeffreynsx
post May 3 2018, 10:11 AM

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QUOTE(hankeymeal @ May 3 2018, 09:49 AM)
How long it took to upgrade the package?
Can just call them or go to the counter?
*
It's within half to 2 hours. Very fast for upgrade.

Theoutspokenguy
post May 3 2018, 10:17 AM

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QUOTE(Jeffreynsx @ May 3 2018, 10:11 AM)
It's within half to 2 hours. Very fast for upgrade.
*

I did ask this she said need wait after 30 days only can upgrade.

At the moment i am quite happy with this celcom over my yes 4G. Everything so smooth.
Jeffreynsx
post May 3 2018, 10:31 AM

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QUOTE(Theoutspokenguy @ May 3 2018, 10:17 AM)
I did ask this she said need wait after 30 days only can upgrade.

At the moment i am quite happy with this celcom over my yes 4G. Everything so smooth.
*
Yes. After 30 days can proceed to upgrade. The surfing experience is completely changed with Huawei B618 router.

veron4best
post May 3 2018, 01:24 PM

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anyone can confirm new celcom set whether is locked or unlocked?
Jeffreynsx
post May 3 2018, 01:38 PM

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QUOTE(veron4best @ May 3 2018, 01:24 PM)
anyone can confirm new celcom set whether is locked or unlocked?
*
Unlocked.

Theoutspokenguy
post May 3 2018, 09:53 PM

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QUOTE(Jeffreynsx @ May 3 2018, 09:25 AM)
Actually the overall penalty cost solely based on RM526. There is no hidden cost occur as I checked with their customer service representative from Blue Cube The Gardens. Make sure deal with the service centre you subscribed the package.
*
I just confirm with celcom you are right its solely based on rm499+ 6% + final bill.

Here the confirmation

What if I terminate the service within the contract period?
You will be charged penalty of RM529.00 inclusive GST with reducing balance, which will be reflected in your final bill.

If I terminate the service before the contract ends, do I need to return the modem(s)?
No, you can keep the modem after you pay the penalty.

Sos
http://www.celcom.com.my/support/faq/perso...m-home-wireless
Jeffreynsx
post May 3 2018, 10:23 PM

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QUOTE(Theoutspokenguy @ May 3 2018, 09:53 PM)
I just confirm with celcom you are right its solely based  on rm499+ 6% + final bill.

Here the confirmation

What if I terminate the service within the contract period?
You will be charged penalty of RM529.00 inclusive GST with reducing balance, which will be reflected in your final bill.

If I terminate the service before the contract ends, do I need to return the modem(s)?
No, you can keep the modem after you pay the penalty.

Sos
http://www.celcom.com.my/support/faq/perso...m-home-wireless
*
Overall, I'm quite happy with the service provided by Celcom. Their after sales service to deal with various issues is good. At least better than TM customer care.

This post has been edited by Jeffreynsx: May 3 2018, 10:24 PM
TSvisualfoley
post May 5 2018, 02:10 PM

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My first bill is RM212.00. may i know is this legit ?
Jeffreynsx
post May 5 2018, 05:09 PM

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QUOTE(visualfoley @ May 5 2018, 02:10 PM)
My first bill is RM212.00. may i know is this legit ?
*
You subscribed to which package? I had called them few days ago to calculate the breakdown of the monthly charges. First month is calculated based on pro-rated basis, 2nd month is in full amount of subscription. For my case, my total sum is RM178 (inclusive of 6% GST) due to 1st month was subscribed to Gold Plus package and after 30 days do the upgrade to Platinum package.
Charlize1103
post May 6 2018, 04:15 AM

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I'm using Streamyx 4Mbps (it's the only plan at my area. There is no fiber cable not even Streamyx 8Mbps) the problem is the line keep breaking off especially when it's raining. I've been complaining to TM but seems like they have no idea what's happening and finally told me copper wire is like that. I'm thinking of moving to Celcom Home Wireless Gold Plus. My question are as follow. Hope you guys can help
1. Does the Video Walla has speed cap? (I watch Astro online and Youtube quite frequent)
2. Is Youtube included under Video Walla? Last night I check I don't see Youtube in the Video Walla category.
2. Will I still be able to download torrent? (I use BitComet to download torrent)
3. Any other things that I should be aware of?
Thanks.

This post has been edited by Charlize1103: May 6 2018, 04:24 AM


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Theoutspokenguy
post May 6 2018, 04:25 AM

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QUOTE(Charlize1103 @ May 6 2018, 04:15 AM)
I'm using Streamyx 4Mbps (it's the only plan at my area. There is no fiber cable not even Streamyx 8Mbps) the problem is the line keep breaking off especially when it's raining. I've been complaining to TM but seems like they have no idea what's happening and finally told me copper wire is like that. I'm thinking of moving to Celcom Home Wireless Gold Plus. My question are as follow. Hope you guys can help
1. Does the Video Walla has speed cap? (I watch Astro online and Youtube quite frequent)
2. Will I still be able to download torrent? (I use BitComet to download torrent)
3. Any other things that I should be aware of?
Thanks.
*
Why dont you go get it and try? Its free to apply and if you not happy return the modem within 30days and you dont need to pay anything

1. Yes got video cap its 100gb and normal data is 50GB but i u streamyx alot of online movies i have a feeling 100gb wont be enough. my first week it already hit 13.76GB .

2. In my opinion i feel this plan will be alot better than your streamyx 4mbps i easily can get 80mbps in my house area.

It doesnt separate walla and normal data so i do not know how much my video left

user posted image

This post has been edited by Theoutspokenguy: May 6 2018, 08:34 AM
Jeffreynsx
post May 6 2018, 06:37 AM

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QUOTE(Charlize1103 @ May 6 2018, 04:15 AM)
I'm using Streamyx 4Mbps (it's the only plan at my area. There is no fiber cable not even Streamyx 8Mbps) the problem is the line keep breaking off especially when it's raining. I've been complaining to TM but seems like they have no idea what's happening and finally told me copper wire is like that. I'm thinking of moving to Celcom Home Wireless Gold Plus. My question are as follow. Hope you guys can help
1. Does the Video Walla has speed cap? (I watch Astro online and Youtube quite frequent)

No speed cap but do have quota limit, which is 100GB per month. If you're those who always watch HD or 4K video quality, better upgrade the plan to platinum package. Hassle free and no worry about the quota limit which is being allocated for 1TB.

2. Is Youtube included under Video Walla? Last night I check I don't see Youtube in the Video Walla category.

Yes. It is being included in the Video Walla package and separated from the 50GB normal data usage.

2. Will I still be able to download torrent? (I use BitComet to download torrent)

Unfortunately, no. There is a restriction for this unless you enable the VPN service but the speed limit is there.

3. Any other things that I should be aware of?

If you use for a while and decided to terminate the service, better do it within 30 days or else penalty RM499 + 6% GST will be imposed to your account.

Thanks.
*
Hope the above answer able to assist you to make your decision.
Charlize1103
post May 6 2018, 11:36 AM

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QUOTE(Jeffreynsx @ May 6 2018, 06:37 AM)
I'm using Streamyx 4Mbps (it's the only plan at my area. There is no fiber cable not even Streamyx 8Mbps) the problem is the line keep breaking off especially when it's raining. I've been complaining to TM but seems like they have no idea what's happening and finally told me copper wire is like that. I'm thinking of moving to Celcom Home Wireless Gold Plus. My question are as follow. Hope you guys can help
1. Does the Video Walla has speed cap? (I watch Astro online and Youtube quite frequent)

No speed cap but do have quota limit, which is 100GB per month. If you're those who always watch HD or 4K video quality, better upgrade the plan to platinum package. Hassle free and no worry about the quota limit which is being allocated for 1TB.

2. Is Youtube included under Video Walla? Last night I check I don't see Youtube in the Video Walla category.

Yes. It is being included in the Video Walla package and separated from the 50GB normal data usage.

2. Will I still be able to download torrent? (I use BitComet to download torrent)

Unfortunately, no. There is a restriction for this unless you enable the VPN service but the speed limit is there.
May I know what do you mean by "speed limit is there"?

3. Any other things that I should be aware of?

If you use for a while and decided to terminate the service, better do it within 30 days or else penalty RM499 + 6% GST will be imposed to your account.

Thanks.
*
Jeffreynsx
post May 6 2018, 11:55 AM

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@Charlize1103. Please refer to this article for your understanding about VPN - https://www.cactusvpn.com/vpn/vpn-slow-down-internet

This post has been edited by Jeffreynsx: May 6 2018, 12:00 PM
TSvisualfoley
post May 6 2018, 11:55 AM

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QUOTE(Jeffreynsx @ May 5 2018, 05:09 PM)
You subscribed to which package? I had called them few days ago to calculate the breakdown of the monthly charges. First month is calculated based on pro-rated basis, 2nd month is in full amount of subscription. For my case, my total sum is RM178 (inclusive of 6% GST) due to 1st month was subscribed to Gold Plus package and after 30 days do the upgrade to Platinum package.
*
Im using RM159 package. I called them yesterday and they said they will contact me next week regarding about this.
Charlize1103
post May 6 2018, 04:19 PM

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Just got my hand on the Celcom Home Wireless. Wow the speed test is impressive but the rest is yet to be tested.


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Theoutspokenguy
post May 6 2018, 04:34 PM

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QUOTE(Charlize1103 @ May 6 2018, 04:19 PM)
Just got my hand on the Celcom Home Wireless. Wow the speed test is impressive but the rest is yet to be tested.
*
Welcome to the club. I am also impressed i got 80mbps and the coverage of the wifi is also impressive that why the router worth RM1299
Charlize1103
post May 6 2018, 05:31 PM

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Hmmm....I still can download torrent.
Update:
Weird....sometime can sometime can not....hmmmm..... unsure.gif

This post has been edited by Charlize1103: May 6 2018, 05:40 PM
Jeffreynsx
post May 6 2018, 05:38 PM

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QUOTE(Charlize1103 @ May 6 2018, 05:31 PM)
Hmmm....I still can download torrent.
*
Good news for you. I'm not able to access bitorrent or utorrent websites at all. Did you able to access Adobe.com?

Charlize1103
post May 6 2018, 05:41 PM

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QUOTE(Jeffreynsx @ May 6 2018, 05:38 PM)
Good news for you. I'm not able to access bitorrent or utorrent websites at all. Did you able to access Adobe.com?
*
Sometime can sometime can not...really weird unsure.gif
Charlize1103
post May 6 2018, 05:46 PM

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I went to Celcom Blue Cube to apply for Home Wireless the guy who attended to me said my area has no coverage after he checked on his computer. I then access Celcom website and showed him the website said my area has coverage and he was surprised.
Charlize1103
post May 6 2018, 05:48 PM

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QUOTE(Theoutspokenguy @ May 6 2018, 04:34 PM)
Welcome to the club. I am also impressed i got 80mbps and the coverage of the wifi is also impressive that why the router worth RM1299
*
Really?? RM1299?? I was told at Lazada was RM10XX. When I was there to apply there were a few people returning the router saying slow speed and intermittent line breaking off.
Theoutspokenguy
post May 6 2018, 05:57 PM

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QUOTE(Charlize1103 @ May 6 2018, 05:48 PM)
Really?? RM1299?? I was told at Lazada was RM10XX. When I was there to apply there were a few people returning the router saying slow speed and intermittent line breaking off.
*
https://www.lazada.com.my/products/huawei-b...7LDsvv&search=1

It depends on your location if their coverage is weak speed certainly slow.
TSvisualfoley
post May 6 2018, 10:11 PM

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QUOTE(Jeffreynsx @ May 6 2018, 05:38 PM)
Good news for you. I'm not able to access bitorrent or utorrent websites at all. Did you able to access Adobe.com?
*
still cant access to adobe.com
godslayer84
post May 6 2018, 10:32 PM

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QUOTE(Charlize1103 @ May 6 2018, 05:46 PM)
I went to Celcom Blue Cube to apply for Home Wireless the guy who attended to me said my area has no coverage after he checked on his computer. I then access Celcom website and showed him the website said my area has coverage and he was surprised.
*
it happened to me too.
Their computers all show no coverage..
I brought my laptop and the result was different..
Dunno what happen to their pc.
Even checked using my phone also got coverage.
TSvisualfoley
post May 6 2018, 10:34 PM

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QUOTE(godslayer84 @ May 6 2018, 10:32 PM)
it happened to me too.
Their computers all show no coverage..
I brought my laptop and the result was different..
Dunno what happen to their pc. 
Even checked using my phone also got coverage.
*
i must say that this thing is actually not ready to sell yet. they do have a lot of things need to be done.
Charlize1103
post May 6 2018, 11:15 PM

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QUOTE(godslayer84 @ May 6 2018, 10:32 PM)
it happened to me too.
Their computers all show no coverage..
I brought my laptop and the result was different..
Dunno what happen to their pc. 
Even checked using my phone also got coverage.
*
Yeah exactly what happen. I told them I checked at my home PC and I showed them my phone too. Does that mean their system is never updated?
Theoutspokenguy
post May 6 2018, 11:32 PM

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QUOTE(Charlize1103 @ May 6 2018, 11:15 PM)
Yeah exactly what happen. I told them I checked at my home PC and I showed them my phone too. Does that mean their system is never updated?
*
I know my house are within their coverage but my work place only near by address have but also she allow me to subscribe.

This post has been edited by Theoutspokenguy: May 6 2018, 11:33 PM
godslayer84
post May 7 2018, 12:34 AM

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QUOTE(Charlize1103 @ May 6 2018, 11:15 PM)
Yeah exactly what happen. I told them I checked at my home PC and I showed them my phone too. Does that mean their system is never updated?
*
the most funniest part is...now I am using it in their so called no coverage area with no problem at all... Their system is glitch..
Jeffreynsx
post May 7 2018, 06:17 AM

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QUOTE(visualfoley @ May 6 2018, 10:11 PM)
still cant access to adobe.com
*
Not sure how long it will take to resolve this issue. When I explained to them, they seems to be not understand what's the real problem happen to their end. doh.gif
Jeffreynsx
post May 7 2018, 06:19 AM

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QUOTE(godslayer84 @ May 7 2018, 12:34 AM)
the most funniest part is...now I am using it in their so called no coverage area with no problem at all... Their system is glitch..
*
They did not update the system. Their network department did not do their job properly. Onsite and internal department did not liaise with each other from my observation.

TSvisualfoley
post May 7 2018, 09:13 AM

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QUOTE(Jeffreynsx @ May 7 2018, 06:17 AM)
Not sure how long it will take to resolve this issue. When I explained to them, they seems to be not understand what's the real problem happen to their end.  doh.gif
*
i think maybe its the same person who answerd the call.. it was last two days i call about my report, i ask this guy to check,

this is what he said.. " we do have the same problem with torrent as well.. " and i said " i dont care about torrent.. the only thing i care is about my job.. i really need to access to adobe.com. "

and he said anything he will update me later.. along with my bill.. "
Maestrol
post May 7 2018, 01:33 PM

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Celcom does not reply to me on their official FB messenger since yesterday. I usually ask them about the remaining quota of video walla via FB. I wonder if they blocked me or is it the same for you guys?
masato80809
post May 7 2018, 02:25 PM

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QUOTE(Theoutspokenguy @ May 6 2018, 04:25 AM)
Why dont you go get it and try? Its free to apply and if you not happy return the modem within 30days and you dont need to pay anything

1. Yes got video cap its 100gb and normal data is 50GB but i u streamyx alot of online movies i have a feeling 100gb wont be enough. my first week it already hit 13.76GB .

2. In my opinion i feel this plan will be alot better than your streamyx 4mbps i easily can get 80mbps in my house area.

It doesnt separate walla and normal data so i do not know how much my video left

user posted image
*
Beware. Free 30 days Trial is fake. If you terminate within 30 days trial period. Of course you need to return modem with complete accessories. THEN celcom will bill you as much as you have utilized. Don't ask me why i know, because today i just terminate this plan. Then won't tell you when you register for it. WTH celcom..
Theoutspokenguy
post May 7 2018, 02:27 PM

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QUOTE(masato80809 @ May 7 2018, 02:25 PM)
Beware. Free 30 days Trial is fake. If you terminate within 30 days trial period. Of course you need to return modem with complete accessories. THEN celcom will bill you as much as you have utilized. Don't ask me why i know, because today i just terminate this plan. Then won't tell you when you register for it. WTH celcom..
*
Even they charge me how much i used i should be fine with it. I got keep the receipt so i can just show them my receipt as proof.
xphr3ak
post May 7 2018, 03:35 PM

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QUOTE(Charlize1103 @ May 6 2018, 11:15 PM)
Yeah exactly what happen. I told them I checked at my home PC and I showed them my phone too. Does that mean their system is never updated?
*
I also facing the same problem.
Checked address(fake address) is in coverage. Give screenshot somemore.
I argue with them, that cannot be.
I ask to do it myself on their laptop, Poof.. jumpa
But still resist to register as not same with my IC address.
Need tenancy agreement somemore to prove it.



TSvisualfoley
post May 7 2018, 04:33 PM

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QUOTE(xphr3ak @ May 7 2018, 03:35 PM)
I also facing the same problem.
Checked address(fake address) is in coverage. Give screenshot somemore.
I argue with them, that cannot be.
I ask to do it myself on their laptop, Poof.. jumpa
But still resist to register as not same with my IC address.
Need tenancy agreement somemore to prove it.
*
thats weird. which celcom did you go ? my address is not the same as my ic as well. not an issue
xphr3ak
post May 7 2018, 04:42 PM

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QUOTE(visualfoley @ May 7 2018, 04:33 PM)
thats weird. which celcom did you go ? my address is not the same as my ic as well. not an issue
*
That was at Celcom Bluecube (Seremban).

Finally, went to Celcom Bluecube (KLIA2). No question ask. Boleh saja.

This post has been edited by xphr3ak: May 7 2018, 04:43 PM
Jeffreynsx
post May 7 2018, 04:54 PM

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QUOTE(masato80809 @ May 7 2018, 02:25 PM)
Beware. Free 30 days Trial is fake. If you terminate within 30 days trial period. Of course you need to return modem with complete accessories. THEN celcom will bill you as much as you have utilized. Don't ask me why i know, because today i just terminate this plan. Then won't tell you when you register for it. WTH celcom..
*
Yes. They will charge per use after verification. There is no free trial period in which free* to return based on the policy written from the website.
Charlize1103
post May 9 2018, 12:50 AM

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I've got myself the Celcom Huawei B618 on the first day port forwarding was ok but the 2nd day with the same setting BitComet listening port showed it is block. No matter what I try it doesn't work. Anybody know how?
Charlize1103
post May 9 2018, 12:51 AM

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QUOTE(xphr3ak @ May 7 2018, 03:35 PM)
I also facing the same problem.
Checked address(fake address) is in coverage. Give screenshot somemore.
I argue with them, that cannot be.
I ask to do it myself on their laptop, Poof.. jumpa
But still resist to register as not same with my IC address.
Need tenancy agreement somemore to prove it.
*
This is crazy. Their system and public website don't agree with each other.
Charlize1103
post May 9 2018, 01:19 AM

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QUOTE(Charlize1103 @ May 9 2018, 12:50 AM)
I've got myself the Celcom Huawei B618 on the first day port forwarding was ok but the 2nd day with the same setting BitComet listening port showed it is block. No matter what I try it doesn't work. Anybody know how?
*
Ok..I found the cause already.
TSvisualfoley
post May 9 2018, 01:31 AM

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QUOTE(Charlize1103 @ May 9 2018, 01:19 AM)
Ok..I found the cause already.
*
care to share ?
Charlize1103
post May 9 2018, 01:53 AM

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QUOTE(visualfoley @ May 9 2018, 01:31 AM)
care to share ?
*
Well I installed a new boot up disk and when I setup my network I don't know some how setup as public network. After I switched to Home network the listening port is working now. Of course I did setup the router virtual server as usual.
Jeffreynsx
post May 9 2018, 06:27 AM

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QUOTE(Charlize1103 @ May 9 2018, 01:53 AM)
Well I installed a new boot up disk and when I setup my network I don't know some how setup as public network. After I switched to Home network the listening port is working now. Of course I did setup the router virtual server as usual.
*
If using VPN, there isn't a problem at all. The main concerned is normal user if they didn't change the settings, did they able to access specific websites as per usual? So far no resolution on this matter despite reported to them 2 to 3 weeks back.
Charlize1103
post May 10 2018, 08:19 PM

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QUOTE(Jeffreynsx @ May 9 2018, 06:27 AM)
If using VPN, there isn't a problem at all. The main concerned is normal user if they didn't change the settings, did they able to access specific websites as per usual? So far no resolution on this matter despite reported to them 2 to 3 weeks back.
*
Even if with VPN if the listening port is on it can be a lot faster
Charlize1103
post May 12 2018, 03:42 AM

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QUOTE(Charlize1103 @ May 9 2018, 01:53 AM)
Well I installed a new boot up disk and when I setup my network I don't know some how setup as public network. After I switched to Home network the listening port is working now. Of course I did setup the router virtual server as usual.
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Update:
Port forwarding doesn't work anymore with Celcom Home Wireless (Huawei B618s-22d router). It was working for a while but the next day it just doesn't work anymore no matter what I try. The same setting works on Streamyx (I still have Streamyx with me) but not Celcom Home Wireless. I wonder can Celcom block port forwarding?
I was running with VPN without listening port on and the speed was 10xx kB/s which is still ok I guess nod.gif


This post has been edited by Charlize1103: May 12 2018, 03:50 AM
Abk92
post May 12 2018, 11:00 PM

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Just subscribed this platinum package...
For me this modem is superb!!!
Almost double the speed for download...
But I need to beg the celcom staff to register my address since it's not covered by their home wireless in the website😂...it took me almost one hour ! Haha but worth it for me...

Now can watching iflix/netflix !!!! Oh yeah..

Attached Image
Fun_ent2607
post May 13 2018, 09:55 AM

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QUOTE(Abk92 @ May 12 2018, 11:00 PM)
Just subscribed this platinum package...
For me this modem is superb!!!
Almost double the speed for download...
But I need to beg the celcom staff to register my address since it's not covered by their home wireless in the website😂...it took me almost one hour ! Haha but worth it for me...

Now can watching iflix/netflix !!!! Oh yeah..

Attached Image
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Demmit I also kenot register...the staff don't want to register...my Address not in their coverage...I go to celcom blue cube sbrg jaya...mai goddddddd.
TSvisualfoley
post May 13 2018, 02:14 PM

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QUOTE(Fun_ent2607 @ May 13 2018, 09:55 AM)
Demmit I also kenot register...the staff don't want to register...my Address not in their coverage...I go to celcom blue cube sbrg jaya...mai goddddddd.
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u go to ttdi.. they can do it..
Fun_ent2607
post May 13 2018, 03:12 PM

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QUOTE(visualfoley @ May 13 2018, 02:14 PM)
u go to ttdi.. they can do it..
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I'm staying in penang 😂
Abk92
post May 13 2018, 04:04 PM

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QUOTE(Fun_ent2607 @ May 13 2018, 09:55 AM)
Demmit I also kenot register...the staff don't want to register...my Address not in their coverage...I go to celcom blue cube sbrg jaya...mai goddddddd.
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Bro same here!!! I insist them to register. I just told them my neighborhood also use celcom home wireless, why I kenot pulak...give and take it took me one hour for them to register for me. They call sana they call sini to ask for permission. Hahhaa

I go to seberang jaya celcom blue cube...not in sunway carnival mall but the outside one. Haha.


Fun_ent2607
post May 13 2018, 07:36 PM

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QUOTE(Abk92 @ May 13 2018, 04:04 PM)
Bro same here!!! I insist them to register. I just told them my neighborhood also use celcom home wireless, why I kenot pulak...give and take it took me one hour for them to register for me. They call sana they call sini to ask for permission. Hahhaa

I go to seberang jaya celcom blue cube...not in sunway carnival mall but the outside one. Haha.
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Ayakkkk...why r their SOP like that... sad.gif If they let me in...sure sales for them for 24m...i'm a loyal customer tongue.gif
Charlize1103
post May 14 2018, 01:11 AM

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QUOTE(Fun_ent2607 @ May 13 2018, 03:12 PM)
I'm staying in penang 😂
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Try to go to All Season. I got mine registered there even though they said my area no coverage but I showed them using my phone check on their website saying got coverage at my area.
Maestrol
post May 14 2018, 09:55 AM

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QUOTE(Charlize1103 @ May 14 2018, 01:11 AM)
Try to go to All Season. I got mine registered there even though they said my area no coverage but I showed them using my phone check on their website saying got coverage at my area.
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+1 The staffs are super helpful. They even tested my router on site to make sure it works before handing it to me. But this was during off-peak hours la.
GC 2014
post May 14 2018, 01:43 PM

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anybody here placing the WIFI reuters at ground floor but watching TV by connect to Wifi at 1st floor bedroom for a standard 2storey house ?

wonder how is the speed and experience looks like ?


wei8200
post May 14 2018, 09:15 PM

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QUOTE(Jeffreynsx @ May 3 2018, 09:26 AM)
There is no issue for you to watch 2160p 4K video at all. The only concerned is the data being use while you watch high resolutions videos. For me, I had upgraded my package from Gold Plus to Platinum with 1TB of Video Walla data. So far so good and feel the speed improved when loading website. Not sure why there is some different in loading speed.
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Can watch 4k netflix in smart tv or by ps4 device?whith 1tb video walla?
Charlize1103
post May 14 2018, 10:19 PM

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QUOTE(GC 2014 @ May 14 2018, 01:43 PM)
anybody here placing the WIFI reuters at ground floor but watching TV by connect to Wifi at 1st floor bedroom for a standard 2storey house ? 

wonder how is the speed and experience looks like ?
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I have the router at 2nd floor study room computer table. My TV is at living room ground floor I have to problem watching TV connect to it.
Maestrol
post May 14 2018, 11:40 PM

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QUOTE(Charlize1103 @ May 14 2018, 10:19 PM)
I have the router at 2nd floor study room computer table. My TV is at living room ground floor I have to problem watching TV connect to it.
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Wow, that’s a powerful router. 2nd floor to ground floor, the WiFi signal is strong enough to cover 3 storeys apart. Me using Asus RT5300 cannot even achieve that. What router are you using?
Charlize1103
post May 15 2018, 03:23 AM

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QUOTE(Maestrol @ May 14 2018, 11:40 PM)
Wow, that’s a powerful router. 2nd floor to ground floor, the WiFi signal is strong enough to cover 3 storeys apart. Me using Asus RT5300 cannot even achieve that. What router are you using?
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Sorry I mean 1st floor (it depends on how you see it. Ground, 1st, 2nd...). Well they gave me Huawei B618s-22d
Charlize1103
post May 15 2018, 04:27 AM

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Has anybody tried to connect the Huawei B618 to a switch or other LAN devices? I need 3 LAN ports but seems like it only has one LAN port the other is WAN port
Jeffreynsx
post May 15 2018, 06:27 AM

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QUOTE(wei8200 @ May 14 2018, 09:15 PM)
Can watch 4k netflix in smart tv or by ps4 device?whith 1tb video walla?
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Shouldn't be any issue watching 4K video in Netflix using Smart TV. Max can go is 4K @ 60fps. If you want to go ahead with 8K video quality, the speed of the connection need to be at least 100mbps and above then only smooth.
Jeffreynsx
post May 15 2018, 06:31 AM

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QUOTE(Charlize1103 @ May 15 2018, 04:27 AM)
Has anybody tried to connect the Huawei B618 to a switch or other LAN devices? I need 3 LAN ports but seems like it only has one LAN port the other is WAN port
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Nope. For my understanding, this router reception is good enough to use in landed property unless your house is bungalow in which required external antenna to boost the connection. Can try to survey around to get the best quote for this external antenna that support for this device.
GC 2014
post May 15 2018, 08:37 AM

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Yeah, currently the CELCOM broadband is package with Huawei router, but I am not sure which model.
currently I try to use the Maxis line (data plan) in my HP to connect as wireless WIFI..the signal is very weak when I put at downstair, even watch in same level living hall area..

how can we know whether the router is strong enough ? any spec in the machine can tell ?

For smart TV, do we know which line of spec can tell us their wireless reception strength ?


QUOTE(Jeffreynsx @ May 15 2018, 06:31 AM)
Nope. For my understanding, this router reception is good enough to use in landed property unless your house is bungalow in which required external antenna to boost the connection. Can try to survey around to get the best quote for this external antenna that support for this device.
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GC 2014
post May 15 2018, 08:39 AM

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That means for 8k video quality, must get the high end Unify with 100MBPS speed ?

QUOTE(Jeffreynsx @ May 15 2018, 06:27 AM)
Shouldn't be any issue watching 4K video in Netflix using Smart TV. Max can go is 4K @ 60fps. If you want to go ahead with 8K video quality, the speed of the connection need to be at least 100mbps and above then only smooth.
*
Theoutspokenguy
post May 15 2018, 08:44 AM

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QUOTE(Charlize1103 @ May 14 2018, 10:19 PM)
I have the router at 2nd floor study room computer table. My TV is at living room ground floor I have to problem watching TV connect to it.
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The router indeed powerful i put in my room across the other end about 200m still got line but weak

This post has been edited by Theoutspokenguy: May 15 2018, 08:47 AM
Jeffreynsx
post May 15 2018, 09:01 AM

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QUOTE(GC 2014 @ May 15 2018, 08:37 AM)
Yeah, currently the CELCOM broadband is package with Huawei router, but I am not sure which model.
currently I try to use the Maxis line (data plan) in my HP to connect as wireless WIFI..the signal is very weak when I put at downstair, even watch in same level living hall area..

how can we know whether the router is strong enough ? any spec in the machine can tell ?

For smart TV, do we know which line of spec can tell us their wireless reception strength ?
*
Refer product specification for Huawei B618 router as per below:
http://www.capestone.nl/files/images/HUAWE...d-datasheet.pdf
Jeffreynsx
post May 15 2018, 09:02 AM

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QUOTE(GC 2014 @ May 15 2018, 08:39 AM)
That means for 8k video quality, must get the high end Unify with 100MBPS speed ?
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It depends on the coverage of your area. If managed get 4G+ network with full bar reception, can easily reached more than 100mbps.
Maestrol
post May 15 2018, 12:03 PM

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QUOTE(Charlize1103 @ May 15 2018, 04:27 AM)
Has anybody tried to connect the Huawei B618 to a switch or other LAN devices? I need 3 LAN ports but seems like it only has one LAN port the other is WAN port
*
I did. I connect Huawei B618 to the WAN port of an ASUS router. Then I can use the remaining LAN ports on my Asus router.
wei8200
post May 15 2018, 12:18 PM

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QUOTE(Jeffreynsx @ May 15 2018, 06:27 AM)
Shouldn't be any issue watching 4K video in Netflix using Smart TV. Max can go is 4K @ 60fps. If you want to go ahead with 8K video quality, the speed of the connection need to be at least 100mbps and above then only smooth.
*


I would like to ask if watching netflix in smart tv ​​also deducting video walla data Or will it deduct network data?
Jeffreynsx
post May 15 2018, 01:09 PM

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QUOTE(wei8200 @ May 15 2018, 12:18 PM)
I would like to ask if watching netflix in smart tv ​​also deducting video walla data  Or will it deduct network data?
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As long as your smart TV is connected to this Celcom Wireless Network for Netflix, it will utilized the Video Walla data.
Charlize1103
post May 15 2018, 03:57 PM

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QUOTE(Maestrol @ May 15 2018, 12:03 PM)
I did. I connect Huawei B618 to the WAN port of an ASUS router. Then I can use the remaining LAN ports on my Asus router.
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So from B618 LAN port you connect to ASUS WAN port?
Charlize1103
post May 15 2018, 04:00 PM

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QUOTE(Jeffreynsx @ May 15 2018, 01:09 PM)
As long as your smart TV is connected to this Celcom Wireless Network for Netflix, it will utilized the Video Walla data.
*
Is there anyway to differentiate Video Walla data usage from the Network Data usage ?

This post has been edited by Charlize1103: May 15 2018, 04:00 PM
Jeffreynsx
post May 15 2018, 07:01 PM

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QUOTE(Charlize1103 @ May 15 2018, 04:00 PM)
Is there anyway to differentiate Video Walla data usage from the Network Data usage ?
*
Of course. You can login Celcom Online Customer Service to check the normal data usage. For Video Walla, you may need to message them or call their hotline to check the details.

Maestrol
post May 15 2018, 09:20 PM

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QUOTE(Charlize1103 @ May 15 2018, 03:57 PM)
So from B618 LAN port you connect to ASUS WAN port?
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Yep, as in the picture


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Charlize1103
post May 16 2018, 03:28 AM

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QUOTE(Maestrol @ May 15 2018, 09:20 PM)
Yep, as in the picture
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Wow you have two B618?
Charlize1103
post May 16 2018, 03:30 AM

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QUOTE(Jeffreynsx @ May 15 2018, 07:01 PM)
Of course. You can login Celcom Online Customer Service to check the normal data usage. For Video Walla, you may need to message them or call their hotline to check the details.
*
So far Video Walla usage there is no way to check beside calling them to check?
TSvisualfoley
post May 16 2018, 09:59 AM

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QUOTE(Charlize1103 @ May 16 2018, 03:30 AM)
So far Video Walla usage there is no way to check beside calling them to check?
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There is a way. Hear me out.
If you log in to celcom portal, you can see ur total internet usage WITHOUT walla video. But then if you see on your huawei apps, it shows your TOTAL internet usage.

Basically the cycle starts on 3rd every month. So you just need to deduct your TOTAL internet usage on HUAWEI app with TOTAL usage on CELCOM portal. Then you will get ur walla video usage. That is an estimated amount. Not really accurate.


Charlize1103
post May 17 2018, 08:23 PM

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Wah....just realized I can not log into Astro On The Go with this Celcom Home Wireless through my desktop. Anybody has the same problem?
Fun_ent2607
post May 17 2018, 09:33 PM

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QUOTE(visualfoley @ May 16 2018, 09:59 AM)
There is a way. Hear me out.
If you log in to celcom portal, you can see ur total internet usage WITHOUT walla video. But then if you see on your huawei apps, it shows your TOTAL internet usage.

Basically the cycle starts on 3rd every month. So you just need to deduct your TOTAL internet usage on HUAWEI app with TOTAL usage on CELCOM portal. Then you will get ur walla video usage. That is an estimated amount. Not really accurate.
*
How to get verification sms? Any idea?
TSvisualfoley
post May 17 2018, 11:02 PM

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QUOTE(Fun_ent2607 @ May 17 2018, 09:33 PM)
How to get verification sms? Any idea?
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u need to call celcom center.. then ask them to change it the notification to your email.
Fun_ent2607
post May 18 2018, 10:48 PM

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Anyone stay in penang or kedah.
There are minor issues regarding connection today.
Confirm by customer care services.
My speed drop to 1.2mp after lodged a report to them, connection now much better hahaha..
Almost 40mbps hehe
Attached Image

QUOTE(visualfoley @ May 17 2018, 11:02 PM)
u need to call celcom center.. then ask them to change it the notification to your email.
*
TQ boss..
Charlize1103
post May 18 2018, 11:52 PM

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Today unable to download torrent even go through VPN. Wonder what happen
Jeffreynsx
post May 19 2018, 10:26 AM

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QUOTE(Charlize1103 @ May 18 2018, 11:52 PM)
Today unable to download torrent even go through VPN. Wonder what happen
*
I had called them yesterday and what I understand from them is P2P is not allow for this Huawei B618 router. They had received several report from different customers and still in the midst of resolving the issue.

Charlize1103
post May 19 2018, 12:11 PM

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QUOTE(Jeffreynsx @ May 19 2018, 10:26 AM)
I had called them yesterday and what I understand from them is P2P is not allow for this Huawei B618 router. They had received several report from different customers and still in the midst of resolving the issue.
*
B618 has virtual server setting option but seems like just unable to work


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Charlize1103
post May 19 2018, 12:51 PM

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QUOTE(Jeffreynsx @ May 19 2018, 10:26 AM)
I had called them yesterday and what I understand from them is P2P is not allow for this Huawei B618 router. They had received several report from different customers and still in the midst of resolving the issue.
*
I used a port checking software and found out that in B618 there is no open port at all. Please do let us know if Celcom update you on the issue.

This post has been edited by Charlize1103: May 19 2018, 12:53 PM
TSvisualfoley
post May 19 2018, 02:49 PM

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QUOTE(Fun_ent2607 @ May 18 2018, 10:48 PM)
Anyone stay in penang or kedah.
There are minor issues regarding connection today.
Confirm by customer care services.
My speed drop to 1.2mp after lodged a report to them, connection now much better hahaha..
Almost 40mbps hehe
Attached Image
TQ boss..
*
no problem. icon_rolleyes.gif
Charlize1103
post May 19 2018, 09:39 PM

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QUOTE(Fun_ent2607 @ May 18 2018, 10:48 PM)
Anyone stay in penang or kedah.
There are minor issues regarding connection today.
Confirm by customer care services.
My speed drop to 1.2mp after lodged a report to them, connection now much better hahaha..
Almost 40mbps hehe
Attached Image
I had problem too on May 18. Suddenly no connection (no signal bar at all) for few minutes and later it became on and off 2 bars and 1 bar. After half and hour it went back to normal
TSvisualfoley
post May 19 2018, 10:12 PM

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QUOTE(Charlize1103 @ May 19 2018, 09:39 PM)
I had problem too on May 18. Suddenly no connection (no signal bar at all) for few minutes and later it became on and off 2 bars and 1 bar. After half and hour it went back to normal
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it happen to me too. it just one time only. so far until now it ddnt happen.
Jeffreynsx
post May 20 2018, 10:40 AM

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QUOTE(Charlize1103 @ May 19 2018, 09:39 PM)
I had problem too on May 18. Suddenly no connection (no signal bar at all) for few minutes and later it became on and off 2 bars and 1 bar. After half and hour it went back to normal
*
This is due to auto update time and date. Once everything synchronized appropriately, this issue will not happen.

This post has been edited by Jeffreynsx: May 20 2018, 10:40 AM
Abk92
post May 20 2018, 10:05 PM

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Guys

Just curious...

Below my current connection..
Attached Image

Below my netflix resolution..
Attached Image

So I guess it need more speed to handle 4k resolution rite... sad.gif
But I can watch 4k resolution in youtube without any buffered. Any idea to lock or setting in netflix for 4k ?


Jeffreynsx
post May 21 2018, 06:08 AM

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QUOTE(Abk92 @ May 20 2018, 10:05 PM)
Guys

Just curious...

Below my current connection..
Attached Image

Below my netflix resolution..
Attached Image

So I guess it need more speed to handle 4k resolution rite... sad.gif
But I can watch 4k resolution in youtube without any buffered. Any idea to lock or setting in netflix for 4k ?
*
Netflix required more data to run 4k @ 60fps while standard Youtube resolution is 4k @ 30fps. Your connection required at least 40mbps and above to run smoothly in Netflix. Can refer below article for more information about the data usage.

https://www.whistleout.com/CellPhones/Guide...oes-YouTube-Use
Abk92
post May 21 2018, 01:54 PM

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QUOTE(Jeffreynsx @ May 21 2018, 06:08 AM)
Netflix required more data to run 4k @ 60fps while standard Youtube resolution is 4k @ 30fps. Your connection required at least 40mbps and above to run smoothly in Netflix. Can refer below article for more information about the data usage.

https://www.whistleout.com/CellPhones/Guide...oes-YouTube-Use
*
Good info...TQ <3
Charlize1103
post May 22 2018, 03:24 AM

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Guys, what's your usual download speed if you run through VPN to download torrent of cos through B618?
TSvisualfoley
post May 22 2018, 07:45 PM

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QUOTE(Charlize1103 @ May 22 2018, 03:24 AM)
Guys, what's your usual download speed if you run through VPN to download torrent of cos through B618?
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download speed thru idm, can reach 1.3 mbps.
Charlize1103
post May 22 2018, 07:59 PM

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idm? What's that? Anyway last week I still manage to download through VPN at about 10xx kB/s but since 2 days ago the speed drop to barely 1xx kB/s
TSvisualfoley
post May 22 2018, 10:13 PM

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QUOTE(Charlize1103 @ May 22 2018, 07:59 PM)
idm? What's that? Anyway last week I still manage to download through VPN at about 10xx kB/s but since 2 days ago the speed drop to barely 1xx kB/s
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internet download manager. its been long time i ddnt use torrent.
Charlize1103
post May 22 2018, 10:27 PM

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QUOTE(visualfoley @ May 22 2018, 10:13 PM)
internet download manager. its been long time i ddnt use torrent.
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idm can download those torrent file? I still download some series and movies and those are in torrent unless you can tell me where I can download those with idm
Charlize1103
post May 22 2018, 11:31 PM

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Anybody know why download speed of Celcom Home Wireless has gone down to 2.0 MBps since yesterday?
TSvisualfoley
post May 22 2018, 11:56 PM

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QUOTE(Charlize1103 @ May 22 2018, 10:33 PM)
Oh....I'm a layman in this. Can you show me a step by step procedure? Do we have to pay for it? Appreciate
*
no problem. pm me. ahaha
Jeffreynsx
post May 23 2018, 06:16 AM

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QUOTE(Charlize1103 @ May 22 2018, 11:31 PM)
Anybody know why download speed of Celcom Home Wireless has gone down to 2.0 MBps since yesterday?
*
Try to restart your router and do Oakla Speed Test. For my understanding, if the tower you connected got a lot of users using it at the same time, the speed might be affected. So far OK for mine.
Abk92
post May 23 2018, 07:14 PM

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QUOTE(Charlize1103 @ May 22 2018, 11:31 PM)
Anybody know why download speed of Celcom Home Wireless has gone down to 2.0 MBps since yesterday?
*
Happen to me too...just call CS and ask them to reset the port..then speed back to normal...
Charlize1103
post May 23 2018, 07:47 PM

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QUOTE(Abk92 @ May 23 2018, 07:14 PM)
Happen to me too...just call CS and ask them to reset the port..then speed back to normal...
*
Wah....if suka suka happen like that is a problem leh
Theoutspokenguy
post May 24 2018, 09:49 AM

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QUOTE(Charlize1103 @ May 22 2018, 11:31 PM)
Anybody know why download speed of Celcom Home Wireless has gone down to 2.0 MBps since yesterday?
*
Happend to me 2 days in a row usually about 10pm to 1am. Restart router seems to fixed it.
aliffnasir
post May 24 2018, 02:01 PM

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quick question, for celcom home wireless, do they use different 4g connection compare to conventional 4g connection? eg: first postpaid, xpax.
Charlize1103
post May 24 2018, 04:09 PM

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QUOTE(aliffnasir @ May 24 2018, 02:01 PM)
quick question, for celcom home wireless, do they use different 4g connection compare to conventional 4g connection? eg: first postpaid, xpax.
*
Frankly I have no idea and I would like to know if there is any different too
magresus
post May 24 2018, 06:00 PM

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Hello everyone.

I gotten the Home Wireless Broadband 150 package from Blue Cube Paradigm Mall on the 19th May. Apparently my device is Simlock and Celcom confirm with me that the device is not suppose to be lock and they didn't assist me any further. Maybe earlier adopters of the package don't have their routers Simlock.

Wonder if they will give me the key if I terminate the package and force to buy the device...
Charlize1103
post May 24 2018, 07:51 PM

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QUOTE(magresus @ May 24 2018, 06:00 PM)
Hello everyone.

I gotten the Home Wireless Broadband 150 package from Blue Cube Paradigm Mall on the 19th May. Apparently my device is Simlock and Celcom confirm with me that the device is not suppose to be lock and they didn't assist me any further. Maybe earlier adopters of the package don't have their routers Simlock.

Wonder if they will give me the key if I terminate the package and force to buy the device...
*
How to verify if it is simlock?
Charlize1103
post May 24 2018, 07:52 PM

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QUOTE(visualfoley @ May 22 2018, 11:56 PM)
no problem. pm me. ahaha
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PM you already smile.gif
magresus
post May 25 2018, 12:24 AM

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QUOTE(Charlize1103 @ May 24 2018, 07:52 PM)
PM you already smile.gif
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I insert a different telco sim card into the B618 router. Only Celcom sim card given with the router works. The Mode light on the router will be a solid red and when you check in the 192.168.8.1 the message pops up saying

UNLOCK DEVICE
The device has been locked. Contact your ISP to obtain the SIMLOCK code. Enter the correct SIMLOCK code to unlock the device. If the remaining numbers of unlock attempts is 0, the device will be permanently locked.

magresus
post May 25 2018, 12:26 AM

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QUOTE(Charlize1103 @ May 24 2018, 07:51 PM)
How to verify if it is simlock?
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I insert a different telco sim card into the B618 router. Only Celcom sim card given with the router works. The Mode light on the router will be a solid red and when you check in the 192.168.8.1 the message pops up saying

UNLOCK DEVICE
The device has been locked. Contact your ISP to obtain the SIMLOCK code. Enter the correct SIMLOCK code to unlock the device. If the remaining numbers of unlock attempts is 0, the device will be permanently locked.
Charlize1103
post May 25 2018, 12:49 AM

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QUOTE(magresus @ May 25 2018, 12:26 AM)
I insert a different telco sim card into the B618 router. Only Celcom sim card given with the router works. The Mode light on the router will be a solid red and when you check in the 192.168.8.1 the message pops up saying

UNLOCK DEVICE
The device has been locked. Contact your ISP to obtain the SIMLOCK code. Enter the correct SIMLOCK code to unlock the device. If the remaining numbers of unlock attempts is 0, the device will be permanently locked.
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You didn't ask for the simlock code to unlock the B618? Try go to ask for the simlock code. They should give you the code. I'm gonna check if my B618 is simlock later.
magresus
post May 25 2018, 10:42 AM

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QUOTE(Charlize1103 @ May 25 2018, 12:49 AM)
You didn't ask for the simlock code to unlock the B618? Try go to ask for the simlock code. They should give you the code. I'm gonna check if my B618 is simlock later.
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I am in the Celcom Blue Cube Paradigm mall and I have been informed that the device is Simlock irregardless of situation (ie early cancellation and not returning device or after 2 yrs contract). So even if you fulfill the 2 years with Celcom and the device is technically yours the router will only work with Celcom line.

Returning mine after just just 6 days of usage. I really love Celcom speed and stability in Petaling Jaya area. But Celcom have many conflicting statements which annoys me. Celcom Fb Massenger say that it is not locked and when I show them proof they twist you asking you to go in circles until you give up. Only at Blue Cube they confirm that it is actually locked.

This post has been edited by magresus: May 25 2018, 10:51 AM
Charlize1103
post May 25 2018, 01:36 PM

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QUOTE(magresus @ May 25 2018, 10:42 AM)
I am in the Celcom Blue Cube Paradigm mall and I have been informed that the device is Simlock irregardless of situation (ie early cancellation and not returning device or after 2 yrs contract). So even if you fulfill the 2 years with Celcom and the device is technically yours the router will only work with Celcom line.

Returning mine after just just 6 days of usage. I really love Celcom speed and stability in Petaling Jaya area. But Celcom have many conflicting statements which annoys me. Celcom Fb Massenger say that it is not locked and when I show them proof they twist you asking you to go in circles until you give up. Only at Blue Cube they confirm that it is actually locked.
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So they refuse to give you the unlock simlock code? I put in u-mobile sim card into my B618 it work perfectly. Mode in aqua blue color and can log into 192.168.8.1 showing U-Mobile. The only problem is still I'm unable to activate listening port (port forward). I think B618 port forward is locked. Anybody know how to unlock it?
magresus
post May 25 2018, 02:24 PM

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QUOTE(Charlize1103 @ May 25 2018, 01:36 PM)
So they refuse to give you the unlock simlock code? I put in u-mobile sim card into my B618 it work perfectly. Mode in aqua blue color and can log into 192.168.8.1 showing U-Mobile. The only problem is still I'm unable to activate listening port (port forward). I think B618 port forward is locked. Anybody know how to unlock it?
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When did you get your Huawei B618 router? I am guessing the older batches are not Simlock. I applied for mine on 19th May. If you do apply best have it check before you leave the Blue Cube center. Put in a different telco sim card in and if the Mode light on the router is a solid red then it probably is locked. Best put in the Celcom sim card in 1st to test the router is working as intended (all aqua blue colour lights lit up) and then put in a different telco sim card. Another way to test is to go to 192.168.8.1 of the router and the 1st thing you will see is router is locked if a different simcard is in.

Hope Celcom don't decide to update the firmware of the router to be simlock after couple months in. Blue Cube didn't have the code to unlock it and it stays lock to Celcom according to the Blue Cube I went to.
Charlize1103
post May 25 2018, 05:51 PM

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QUOTE(magresus @ May 25 2018, 02:24 PM)
When did you get your Huawei B618 router? I am guessing the older batches are not Simlock. I applied for mine on 19th May. If you do apply best have it check before you leave the Blue Cube center. Put in a different telco sim card in and if the Mode light on the router is a solid red then it probably is locked. Best put in the Celcom sim card in 1st to test the router is working as intended (all aqua blue colour lights lit up) and then put in a different telco sim card. Another way to test is to go to 192.168.8.1 of the router and the 1st thing you will see is router is locked if a different simcard is in.

Hope Celcom don't decide to update the firmware of the router to be simlock after couple months in. Blue Cube didn't have the code to unlock it and it stays lock to Celcom according to the Blue Cube I went to.
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I applied it on May 6. You can update the firmware yourself as it is available on the internet. By the way the firmware can't be auto update right? And even if Celcom decided to update the firmware to simlock it we still have the say to update it or not right?

This post has been edited by Charlize1103: May 26 2018, 02:21 AM
Jeffreynsx
post May 26 2018, 07:20 AM

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QUOTE(magresus @ May 25 2018, 02:24 PM)
When did you get your Huawei B618 router? I am guessing the older batches are not Simlock. I applied for mine on 19th May. If you do apply best have it check before you leave the Blue Cube center. Put in a different telco sim card in and if the Mode light on the router is a solid red then it probably is locked. Best put in the Celcom sim card in 1st to test the router is working as intended (all aqua blue colour lights lit up) and then put in a different telco sim card. Another way to test is to go to 192.168.8.1 of the router and the 1st thing you will see is router is locked if a different simcard is in.

Hope Celcom don't decide to update the firmware of the router to be simlock after couple months in. Blue Cube didn't have the code to unlock it and it stays lock to Celcom according to the Blue Cube I went to.
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Try to do firmware update for Huawei B618 and perform factory reset. It will overwrite the lock simcard option in the router and restore back to default unlock variant.

This post has been edited by Jeffreynsx: May 26 2018, 07:20 AM
Charlize1103
post May 26 2018, 07:32 AM

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QUOTE(Jeffreynsx @ May 26 2018, 07:20 AM)
Try to do firmware update for Huawei B618 and perform factory reset. It will overwrite the lock simcard option in the router and restore back to default unlock variant.
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Have you done that before?
TSvisualfoley
post May 26 2018, 11:07 PM

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now im facing the slow connection.. from 70 mbps to 20mbps, ask them to reset .. but still slow. anyone having this kind of problem at the moment?
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post May 26 2018, 11:37 PM

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QUOTE(visualfoley @ May 26 2018, 11:07 PM)
now im facing the slow connection.. from 70 mbps to 20mbps, ask them to reset .. but still slow. anyone having this kind of problem at the moment?
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yes 3 days in a row happen from 9pm to 2am . 20mbps become 300kbps and sometimes lag until disconnect.
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post May 26 2018, 11:40 PM

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QUOTE(Jeffreynsx @ May 26 2018, 07:20 AM)
Try to do firmware update for Huawei B618 and perform factory reset. It will overwrite the lock simcard option in the router and restore back to default unlock variant.
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It works? I tried this with phones and it doesnt work tho. If it works, it's a miracle.

But what I understand is that, when you turn on any telecommunication device, it will send a signal to like a server with a database full of IMEIs. Then it will check for ur device's IMEI inside. If found inside like a "locked" section of the database, then will return "LOCKED" or watever they want the server to return. Otherwise, it will let it run.

That is what I read from last time somewhere on how IMEI blocking works. Can't find it right now.
Charlize1103
post May 26 2018, 11:59 PM

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QUOTE(PoisonSoul @ May 26 2018, 11:40 PM)
It works? I tried this with phones and it doesnt work tho. If it works, it's a miracle.

But what I understand is that, when you turn on any telecommunication device, it will send a signal to like a server with a database full of IMEIs. Then it will check for ur device's IMEI inside. If found inside like a "locked" section of the database, then will return "LOCKED" or watever they want the server to return. Otherwise, it will let it run.

That is what I read from last time somewhere on how IMEI blocking works. Can't find it right now.
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Then it's doom even if we manage to flash it as the IMEI of the device is listed as lock
Charlize1103
post May 27 2018, 12:06 AM

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QUOTE(visualfoley @ May 26 2018, 11:07 PM)
now im facing the slow connection.. from 70 mbps to 20mbps, ask them to reset .. but still slow. anyone having this kind of problem at the moment?
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Speed test shows 80 plus MBps but slow loading web pages when browsing web in these few days
Maestrol
post May 27 2018, 12:15 AM

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I am experiencing no Celcom wireless broadband signal since around 12am. Anyone else?
Maestrol
post May 27 2018, 12:25 AM

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QUOTE(Maestrol @ May 27 2018, 12:15 AM)
I am experiencing no Celcom wireless broadband signal since around 12am. Anyone else?
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Woot, after I re-enable auto update, the connection came back. Is this just a coincidence?
Charlize1103
post May 27 2018, 01:50 AM

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QUOTE(Maestrol @ May 27 2018, 12:15 AM)
I am experiencing no Celcom wireless broadband signal since around 12am. Anyone else?
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I experienced no Celcom wireless broadband signal at about half past 12 midnight. After re-boot the B618 the signal came back

Jeffreynsx
post May 27 2018, 07:28 AM

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QUOTE(PoisonSoul @ May 26 2018, 11:40 PM)
It works? I tried this with phones and it doesnt work tho. If it works, it's a miracle.

But what I understand is that, when you turn on any telecommunication device, it will send a signal to like a server with a database full of IMEIs. Then it will check for ur device's IMEI inside. If found inside like a "locked" section of the database, then will return "LOCKED" or watever they want the server to return. Otherwise, it will let it run.

That is what I read from last time somewhere on how IMEI blocking works. Can't find it right now.
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Apart from reset the Huawei B618 router, can refer to the video below to unlock the device.

https://www.youtube.com/watch?v=6RvsaDHXir4

PoisonSoul
post May 27 2018, 02:54 PM

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QUOTE(Jeffreynsx @ May 27 2018, 07:28 AM)
Apart from reset the Huawei B618 router, can refer to the video below to unlock the device.

https://www.youtube.com/watch?v=6RvsaDHXir4
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Anyone care to try on B618s? rclxms.gif rclxms.gif
Charlize1103
post May 28 2018, 12:37 AM

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QUOTE(Jeffreynsx @ May 27 2018, 07:28 AM)
Apart from reset the Huawei B618 router, can refer to the video below to unlock the device.

https://www.youtube.com/watch?v=6RvsaDHXir4
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Beside unlock simlock does it unlock port forwarding too?
Wenny K
post May 29 2018, 06:19 PM

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oh noooo celcom one having problemmm already !!!??? >< noooo
Charlize1103
post May 29 2018, 07:34 PM

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QUOTE(Wenny K @ May 29 2018, 06:19 PM)
oh noooo celcom one having problemmm already !!!??? >< noooo
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What problem? Can you elaborate?
Abk92
post May 29 2018, 10:51 PM

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QUOTE(Wenny K @ May 29 2018, 06:19 PM)
oh noooo celcom one having problemmm already !!!??? >< noooo
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Yeah please share if u have the detail..
Jeffreynsx
post May 30 2018, 07:45 PM

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Anyone having problem with the connection speed being throttle down now? Less than 8mbps with 13ms.
TSvisualfoley
post May 30 2018, 11:23 PM

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QUOTE(Jeffreynsx @ May 30 2018, 07:45 PM)
Anyone having problem with the connection speed being throttle down now? Less than 8mbps with 13ms.
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yes me! its not stable.. just do the speedtest.. ive got 30mbps.. it was 60-70mbps before!
TSvisualfoley
post May 31 2018, 08:15 PM

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well guess what.. celcom just unblock behance.net and adobe.com. they call me just now.. ahahahaha.. now im so happy.
Jeffreynsx
post May 31 2018, 10:24 PM

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QUOTE(visualfoley @ May 31 2018, 08:15 PM)
well guess what.. celcom just unblock behance.net and adobe.com. they call me just now.. ahahahaha.. now im so happy.
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How come I still unable to access despite you claimed had been unblocked?

Theoutspokenguy
post Jun 1 2018, 12:21 AM

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QUOTE(visualfoley @ May 31 2018, 08:15 PM)
well guess what.. celcom just unblock behance.net and adobe.com. they call me just now.. ahahahaha.. now im so happy.
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I cant access the said website.
TSvisualfoley
post Jun 1 2018, 12:34 AM

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QUOTE(Jeffreynsx @ May 31 2018, 10:24 PM)
How come I still unable to access despite you claimed had been unblocked?
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eh what do you mean you cant access ? i can access both of them.
got call this evening from celcom they said they will unblock the sites.

here the proof. i can access it now.

Attached Image
Jeffreynsx
post Jun 1 2018, 05:51 AM

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QUOTE(visualfoley @ Jun 1 2018, 12:34 AM)
eh what do you mean you cant access ? i can access both of them.
got call this evening from celcom they said they will unblock the sites.

here the proof. i can access it now.

Attached Image
*
Mine still show can't be reach for Adobe.com and Behance.net website show blank page. Yesterday I just gave them a call in the evening and they said still get some information from their end. Until this morning still unable to access the website. Don't tell me they going to unlock one by one for their users?

TSvisualfoley
post Jun 1 2018, 03:03 PM

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QUOTE(Jeffreynsx @ Jun 1 2018, 05:51 AM)
Mine still show can't be reach for Adobe.com and Behance.net website show blank page. Yesterday I just gave them a call in the evening and they said still get some information from their end. Until this morning still unable to access the website. Don't tell me they going to unlock one by one for their users?
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that doesn't make any sense if they unlock per user.
Charlize1103
post Jun 1 2018, 04:23 PM

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QUOTE(Jeffreynsx @ Jun 1 2018, 05:51 AM)
Mine still show can't be reach for Adobe.com and Behance.net website show blank page. Yesterday I just gave them a call in the evening and they said still get some information from their end. Until this morning still unable to access the website. Don't tell me they going to unlock one by one for their users?
*
Me too still can not access Adobe.com and behance.net site show blank page
Jeffreynsx
post Jun 1 2018, 07:53 PM

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QUOTE(Charlize1103 @ Jun 1 2018, 04:23 PM)
Me too still can not access Adobe.com and behance.net site show blank page
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Finally I can access the two website after few complaint made to Celcom customer care. Satisfied with the service given.

Charlize1103
post Jun 1 2018, 10:37 PM

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QUOTE(Jeffreynsx @ Jun 1 2018, 07:53 PM)
Finally I can access the two website after few complaint made to Celcom customer care. Satisfied with the service given.
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I still can not. Does that mean they have to turn on individually? That's really weird blink.gif ohmy.gif
noobandroid
post Jun 2 2018, 11:28 AM

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why don't you guys just use some vpn like windscribe and all blocks will or should be solved
Charlize1103
post Jun 2 2018, 12:03 PM

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QUOTE(noobandroid @ Jun 2 2018, 11:28 AM)
why don't you guys just use some vpn like windscribe and all blocks will or should be solved
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Using VPN usually would slow down the speed right?
Charlize1103
post Jun 2 2018, 07:52 PM

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Picture in Twitter can not be loaded when using Celcom Wireless Broadband. Does anybody has the same problem?
Attached Image

This post has been edited by Charlize1103: Jun 2 2018, 07:58 PM
noobandroid
post Jun 2 2018, 09:44 PM

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QUOTE(Charlize1103 @ Jun 2 2018, 12:03 PM)
Using VPN usually would slow down the speed right?
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well so you want to see your content or not, that's the crucial thing right?
Charlize1103
post Jun 2 2018, 10:50 PM

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QUOTE(noobandroid @ Jun 2 2018, 09:44 PM)
well so you want to see your content or not, that's the crucial thing right?
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Sigh....too bad my area don't have fiber broadband (fiber broadband don't need to use VPN to access to those sites even torrent's sites)
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post Jun 2 2018, 11:52 PM

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QUOTE(Charlize1103 @ Jun 2 2018, 10:50 PM)
Sigh....too bad my area don't have fiber broadband (fiber broadband don't need to use VPN to access to those sites even torrent's sites)
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a good vpn can get you 80% of your net theoratical speed
Jeffreynsx
post Jun 3 2018, 06:48 AM

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QUOTE(Charlize1103 @ Jun 1 2018, 10:37 PM)
I still can not. Does that mean they have to turn on individually? That's really weird blink.gif  ohmy.gif
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Try to call Celcom Customer Care to unlock the website for you. They need your wireless broadband number to proceed with the service and it's done through individual account. VPN can bypass this process but a good VPN will incur some cost to give you the quality of the service.
theone1990
post Jun 6 2018, 09:46 PM

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Hi guys,

Got the celcom home wireless but have a very odd behaviour. The upload speed is much lower than download speed.

Also if i run a ping test for long enough, it will loss 1 packet and be back to normal.

Any suggestions on what i can do?

I tried making a report with Celcom, but they just called back and told me fixed, but nothing is fixed.
Attached Image
Attached Image
Maestrol
post Jun 7 2018, 12:02 AM

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Mine is opposite. I used to get >30Mbps download, ping at <25ms, since 10pm, I am getting like 1-2Mbps download and ping at 100ms, upload @ 30Mbps! Called Celcom and they opened a case. Hope it's just temporary!
Maestrol
post Jun 7 2018, 12:21 AM

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Wow. They solved my problem in less than half an hour after I opened a case!
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kernel123
post Jun 7 2018, 06:21 AM

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QUOTE(Maestrol @ Jun 7 2018, 12:21 AM)
Wow. They solved my problem in less than half an hour after I opened a case!
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damn. celcom is very efficient. u try this with digi and what they do they will bullshitting u with maintenance reason for a year.

thumbs up to celcom thumbup.gif

This post has been edited by kernel123: Jun 7 2018, 06:22 AM
SUSAmeiN
post Jun 7 2018, 03:12 PM

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QUOTE(Maestrol @ Jun 7 2018, 12:21 AM)
Wow. They solved my problem in less than half an hour after I opened a case!
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hi, which plan u are using? the rm150 one?
Maestrol
post Jun 7 2018, 03:27 PM

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QUOTE(kernel123 @ Jun 7 2018, 06:21 AM)
damn. celcom is very efficient. u try this with digi and what they do they will bullshitting u with maintenance reason for a year.

thumbs up to celcom thumbup.gif
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Fully agree. I used DiGi infinite 150 before this
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post Jun 7 2018, 03:28 PM

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QUOTE(AmeiN @ Jun 7 2018, 03:12 PM)
hi, which plan u are using? the rm150 one?
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Yes
Charlize1103
post Jun 7 2018, 06:00 PM

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QUOTE(Maestrol @ Jun 7 2018, 03:27 PM)
Fully agree. I used DiGi infinite 150 before this
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Can you do a Pros and Cons comparison between Digi Infinite 150 vs Celcom HomeWireless broadband 150 Platinum?
Maestrol
post Jun 8 2018, 10:29 AM

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QUOTE(Charlize1103 @ Jun 7 2018, 06:00 PM)
Can you do a Pros and Cons comparison between Digi Infinite 150 vs Celcom HomeWireless broadband 150 Platinum?
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Digi Infinite 150 is definitely much better than Celcom as it has 1TB normal quota, while Celcom 150 only gives me 150GB normal quota but it comes with 1TB Video Walla Quota which includes Netflix, Youtube, Dailymotion etc.

The reason I cancelled Digi is congestion. Every night until 1am, I will get only 1-2Mbps download speed, whilst Celcom gives me >20Mbps download. For me, it really depends on your place's coverage to pick which is better.

This post has been edited by Maestrol: Jun 8 2018, 10:30 AM
Charlize1103
post Jun 8 2018, 11:12 AM

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QUOTE(Maestrol @ Jun 8 2018, 10:29 AM)
Digi Infinite 150 is definitely much better than Celcom as it has 1TB normal quota, while Celcom 150 only gives me 150GB normal quota but it comes with 1TB Video Walla Quota which includes Netflix, Youtube, Dailymotion etc.

The reason I cancelled Digi is congestion. Every night until 1am, I will get only 1-2Mbps download speed, whilst Celcom gives me >20Mbps download. For me, it really depends on your place's coverage to pick which is better.
*
Eventually Celcom will get saturate and download speed will go down when more and more customer subscript with them
Maestrol
post Jun 8 2018, 07:14 PM

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QUOTE(Charlize1103 @ Jun 8 2018, 11:12 AM)
Eventually Celcom will get saturate and download speed will go down when more and more customer subscript with them
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Yeah. Just hope for the best. As I am using Digi for my mobile phone, I always keep an eye if the Digi coverage in my place improves, then I will get back to Digi infinite

This post has been edited by Maestrol: Jun 8 2018, 07:15 PM
Theoutspokenguy
post Jun 10 2018, 04:38 AM

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QUOTE(Maestrol @ Jun 8 2018, 10:29 AM)
Digi Infinite 150 is definitely much better than Celcom as it has 1TB normal quota, while Celcom 150 only gives me 150GB normal quota but it comes with 1TB Video Walla Quota which includes Netflix, Youtube, Dailymotion etc.

The reason I cancelled Digi is congestion. Every night until 1am, I will get only 1-2Mbps download speed, whilst Celcom gives me >20Mbps download. For me, it really depends on your place's coverage to pick which is better.
*
yeap celcom speed is fast but it lags between 10pm to 12am lately my games lag like hell.
rgchai
post Jun 10 2018, 01:13 PM

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Just subscribed Celcom home internet 70 plan yesterday. Realized that the modem is simlocked now. Anyone managed to unlock it so far?

Another thing is, Celcom didn't provides convenient way to check internet usage. I tried the Celcom Life app, forever can't get the SMS for registration. Today I made another testing, to use my current Celcom postpaid number to register. I managed to login, and I can change the service number to my home internet number inside the app. But.... The app shows my balance as 0. Something's wrong with the apps I think.

Jeffreynsx
post Jun 10 2018, 07:49 PM

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QUOTE(rgchai @ Jun 10 2018, 01:13 PM)
Just subscribed Celcom home internet 70 plan yesterday. Realized that the modem is simlocked now. Anyone managed to unlock it so far?

You need to bring your router to Huawei Service Centre @ Amcorp Mall to unlock the device. Alternatively, you can pay a small fees to Celcom Blue Cube to unlock your device.

Another thing is, Celcom didn't provides convenient way to check internet usage. I tried the Celcom Life app, forever can't get the SMS for registration. Today I made another testing, to use my current Celcom postpaid number to register. I managed to login, and I can change the service number to my home internet number inside the app. But.... The app shows my balance as 0. Something's wrong with the apps I  think.

You need to use Celcom Online Customer Service (OCS) to check your usage. There are no way to check your balance via Android or iOS device.

*
leonlim619
post Jun 13 2018, 02:39 PM

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QUOTE(Jeffreynsx @ Jun 10 2018, 08:49 PM)

*
is there any charges if bring the modem to Huawei Service Centre @ Amcorp Mall to unlock?
Jeffreynsx
post Jun 13 2018, 07:20 PM

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QUOTE(leonlim619 @ Jun 13 2018, 02:39 PM)
is there any charges if bring the modem to Huawei Service Centre @ Amcorp Mall to unlock?
*
Just bring your router and official receipt of the termination from Celcom Cube to proceed with the unlock device. No charges for that since it's still under warranty.
leonlim619
post Jun 14 2018, 10:48 AM

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QUOTE(Jeffreynsx @ Jun 13 2018, 08:20 PM)
Just bring your router and official receipt of the termination from Celcom Cube to proceed with the unlock device. No charges for that since it's still under warranty.
*
can i bring the router to unlock first before i terminate? worried if i terminate and the router can't be unlock. biggrin.gif
Maestrol
post Jun 14 2018, 03:16 PM

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QUOTE(leonlim619 @ Jun 14 2018, 10:48 AM)
can i bring the router to unlock first before i terminate? worried if i terminate and the router can't be unlock.  biggrin.gif
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Please try and let us know
Theoutspokenguy
post Jun 15 2018, 03:52 AM

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QUOTE(rgchai @ Jun 10 2018, 01:13 PM)
Just subscribed Celcom home internet 70 plan yesterday. Realized that the modem is simlocked now. Anyone managed to unlock it so far?

Another thing is, Celcom didn't provides convenient way to check internet usage. I tried the Celcom Life app, forever can't get the SMS for registration. Today I made another testing, to use my current Celcom postpaid number to register. I managed to login, and I can change the service number to my home internet number inside the app. But.... The app shows my balance as 0. Something's wrong with the apps I  think.
*
Very pissed off you can only check your normal data through celcom website but cant track your walla/video data.
Jeffreynsx
post Jun 15 2018, 07:16 AM

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QUOTE(Theoutspokenguy @ Jun 15 2018, 03:52 AM)
Very pissed off you can only check your normal data through celcom website but cant track your walla/video data.
*
This is the problem with Celcom OCS system. They said going to restructure the interface but I'm not sure how long it takes to make a change.
Theoutspokenguy
post Jun 15 2018, 10:38 AM

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QUOTE(Jeffreynsx @ Jun 15 2018, 07:16 AM)
This is the problem with Celcom OCS system. They said going to restructure the interface but I'm not sure how long it takes to make a change.
*
so when i found out walla hits the limit straight no internet already
Maestrol
post Jun 15 2018, 04:50 PM

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QUOTE(Theoutspokenguy @ Jun 15 2018, 10:38 AM)
so when i found out walla hits the limit straight no internet already
*
I always wonder when normal quota is over, can we still use Video walls quota?
TSvisualfoley
post Jun 15 2018, 08:02 PM

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guys.. u can try this.
1. set your internet bandwith on huawei modem at 3rd every month.
2. your total bandwith on huawei - your internet bandwith on celcom website = your total walla video.
Jeffreynsx
post Jun 16 2018, 05:57 AM

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So far the best network speed I can get during holiday period in 4G connection.

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Charlize1103
post Jun 20 2018, 02:03 AM

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My Celcom Wireless Broadband has no signal at all from 1:30am June 20 for about an hour. Anybody has the same problem?
Jeffreynsx
post Jun 20 2018, 06:39 AM

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QUOTE(Charlize1103 @ Jun 20 2018, 02:03 AM)
My Celcom Wireless Broadband has no signal at all from 1:30am June 20 for about an hour. Anybody has the same problem?
*
Maintenance service conducted during this period. Anyone had received the billing statement for this month? Seems like unusual late compared with previous month?

kineon
post Jun 20 2018, 09:32 AM

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Any ideas?

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Charlize1103
post Jun 20 2018, 12:47 PM

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QUOTE(kineon @ Jun 20 2018, 09:32 AM)
Any ideas?

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I put U Mobile sim card into the modem and it still work. I have not tried other cell service providers
kineon
post Jun 20 2018, 12:53 PM

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QUOTE(Charlize1103 @ Jun 20 2018, 12:47 PM)
I put U Mobile sim card into the modem and it still work. I have not tried other cell service providers
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maybe you are using the old batch modem. When you get it?
Charlize1103
post Jun 20 2018, 01:11 PM

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QUOTE(kineon @ Jun 20 2018, 12:53 PM)
maybe you are using the old batch modem. When you get it?
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May 6 2018
Charlize1103
post Jun 20 2018, 01:16 PM

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QUOTE(kineon @ Jun 20 2018, 12:53 PM)
maybe you are using the old batch modem. When you get it?
*
Subscribe fiber broadband if you area has any. My area doesn't has fiber broadband hence I have to go with wireless broadband.
kineon
post Jun 20 2018, 01:53 PM

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QUOTE(Charlize1103 @ Jun 20 2018, 01:16 PM)
Subscribe fiber broadband if you area has any. My area doesn't has fiber broadband hence I have to go with wireless broadband.
*
of course my area do not has any fiber broadband. But they do promise us will come to install maybe few months later. So i wish to temporary get 1 wireless broadband. If the celcom modem could be unlocked then I am happy to pay the penalty fee when I can get the fiber broadband. Too bad now the celcom is locking it. They mention I could get the model after pay the fee, but a locked modem is like a rubbish.
Charlize1103
post Jun 20 2018, 02:21 PM

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QUOTE(kineon @ Jun 20 2018, 01:53 PM)
of course my area do not has any fiber broadband. But they do promise us will come to install maybe few months later. So i wish to temporary get 1 wireless broadband. If the celcom modem could be unlocked then I am happy to pay the penalty fee when I can get the fiber broadband. Too bad now the celcom is locking it. They mention I could get the model after pay the fee, but a locked modem is like a rubbish.
*
Check this out


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Attached Image
kineon
post Jun 20 2018, 04:43 PM

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QUOTE(Charlize1103 @ Jun 20 2018, 02:21 PM)
Check this out
*
I do contact Huawei customer service live chat, they told me they have no way to unlock the modem if the telco lock the device only compatible with their sim card, there is no way from huawei side can unlock the device.
Charlize1103
post Jun 20 2018, 05:43 PM

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QUOTE(kineon @ Jun 20 2018, 04:43 PM)
I do contact Huawei customer service live chat, they told me they have no way to unlock the modem if the telco lock the device only compatible with their sim card, there is no way from huawei side can unlock the device.
*
Have you tried to pay a small fee to Celcom to unlock it?
Charlize1103
post Jun 20 2018, 10:35 PM

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Anybody has issue of unable to load image while using twitter through Celcom Wireless Broadband?
Jeffreynsx
post Jun 21 2018, 06:30 AM

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QUOTE(Charlize1103 @ Jun 20 2018, 10:35 PM)
Anybody has issue of unable to load image while using twitter through Celcom Wireless Broadband?
*
Yes. Unable to load image.

kineon
post Jun 21 2018, 09:15 AM

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QUOTE(Charlize1103 @ Jun 20 2018, 05:43 PM)
Have you tried to pay a small fee to Celcom to unlock it?
*
They do not provide me this solution. just told me it will be forever locked to celcom sim only
godslayer84
post Jun 21 2018, 10:37 AM

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I have a very weird situation on my modem.
The modem mode light turns red yesterday till now.
So I take out the celcom sim card and put it inside my mifi. It's working fine.
Then, I try putting my digi sim card into the modem and it's working.. All the light turn green.
After that, I put the celcom sim card back to the modem, the mode light turns red again.
Do you guys have any idea what happen to the modem?
I don't want to go to celcom center first.. I am afraid that they will sim lock my modem.
Charlize1103
post Jun 21 2018, 01:25 PM

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QUOTE(Jeffreynsx @ Jun 21 2018, 06:30 AM)
Yes. Unable to load image.
*
I found 2 solutions
(1) Use VPN
(2) Specify the DNS server address (refer to the attachment)

Do tell us if it work or not. It does work for me


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Attached Image
Jeffreynsx
post Jun 21 2018, 03:02 PM

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QUOTE(Charlize1103 @ Jun 21 2018, 01:25 PM)
I found 2 solutions
(1) Use VPN
(2) Specify the DNS server address (refer to the attachment)

Do tell us if it work or not. It does work for me
*
Of course can work if configured in this way. But it will affect your speed for surfing and downloading due to public server being use.
Jeffreynsx
post Jun 21 2018, 03:07 PM

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QUOTE(godslayer84 @ Jun 21 2018, 10:37 AM)
I have a very weird situation on my modem.
The modem mode light turns red yesterday till now.
So I take out the celcom sim card and put it inside my mifi.  It's working fine.
Then, I try putting my digi sim card into the modem and it's working.. All the light turn green.
After that, I put the celcom sim card back to the modem, the mode light turns red again.
Do you guys have any idea what happen to the modem?
I don't want to go to celcom center first.. I am afraid that they will sim lock my modem.
*
Try to do factory reset for the router. It can rectify the issue.

Charlize1103
post Jun 21 2018, 03:55 PM

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QUOTE(Jeffreynsx @ Jun 21 2018, 03:02 PM)
Of course can work if configured in this way. But it will affect your speed for surfing and downloading due to public server being use.
*
Yeah true so how should we overcome this without affecting the speed? But I did speed test after changing the DNS server address the speed seems to be as usual no speed drop

This post has been edited by Charlize1103: Jun 21 2018, 03:56 PM
Jeffreynsx
post Jun 21 2018, 06:54 PM

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QUOTE(Charlize1103 @ Jun 21 2018, 03:55 PM)
Yeah true so how should we overcome this without affecting the speed? But I did speed test after changing the DNS server address the speed seems to be as usual no speed drop
*
If you changed the DNS from the PC without restart to router, the speed should be the same (+/- 10% allowance). However, if you restart your router, the speed might be drop about 20 to 30% depending on the "ms" you get when perform speed test.

This post has been edited by Jeffreynsx: Jun 21 2018, 06:54 PM
Charlize1103
post Jun 21 2018, 08:10 PM

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QUOTE(Jeffreynsx @ Jun 21 2018, 06:30 AM)
Yes. Unable to load image.
*
So is this the Celcom problem? I talked to the stuff at Blue Cube they were clueless and don't know what to do. Seems like they don't know much about anything about their Wireless Broadband product

This post has been edited by Charlize1103: Jun 21 2018, 08:23 PM
miloaisdino
post Jun 21 2018, 08:49 PM

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QUOTE(Charlize1103 @ Jun 21 2018, 03:55 PM)
Yeah true so how should we overcome this without affecting the speed? But I did speed test after changing the DNS server address the speed seems to be as usual no speed drop
*
Change the dns on the huawei modem side
Its in the web gui
Charlize1103
post Jun 21 2018, 09:00 PM

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QUOTE(miloaisdino @ Jun 21 2018, 08:49 PM)
Change the dns on the huawei modem side
Its in the web gui
*
Web gui? Any link? So if we change the DNS on the modem it won't slow down the speed?
miloaisdino
post Jun 21 2018, 09:40 PM

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https://www.4gltemall.com/blog/huawei-b618-...ction-settings/
MakNok
post Jun 21 2018, 10:01 PM

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QUOTE(godslayer84 @ Jun 21 2018, 10:37 AM)
I have a very weird situation on my modem.
The modem mode light turns red yesterday till now.
So I take out the celcom sim card and put it inside my mifi.  It's working fine.
Then, I try putting my digi sim card into the modem and it's working.. All the light turn green.
After that, I put the celcom sim card back to the modem, the mode light turns red again.
Do you guys have any idea what happen to the modem?
I don't want to go to celcom center first.. I am afraid that they will sim lock my modem.
*
ok like this..
if i remember well...

using Hmanager on phone....login to Router..
Try select 3G...then Auto..then back 4G

somehow it will turn blue light and Presto...you can surf now.

godslayer84
post Jun 22 2018, 04:00 AM

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QUOTE(MakNok @ Jun 21 2018, 10:01 PM)
ok like this..
if i remember well...

using Hmanager on phone....login to Router..
Try select 3G...then Auto..then back 4G

somehow it will turn blue light and Presto...you can surf now.
*
Thanks for the trick.. Will mark it down.
BTW, I called the CS, CS did a network reset but still not working. After a few hours, the network recovered.


TSvisualfoley
post Jun 22 2018, 08:51 AM

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Anybody notice slow connection lately?
rgchai
post Jun 22 2018, 02:14 PM

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QUOTE(godslayer84 @ Jun 21 2018, 10:37 AM)
I have a very weird situation on my modem.
The modem mode light turns red yesterday till now.
So I take out the celcom sim card and put it inside my mifi.  It's working fine.
Then, I try putting my digi sim card into the modem and it's working.. All the light turn green.
After that, I put the celcom sim card back to the modem, the mode light turns red again.
Do you guys have any idea what happen to the modem?
I don't want to go to celcom center first.. I am afraid that they will sim lock my modem.
*
I'm facing weird problems on celcom broadband previously. 1st time is Youtube not accessible at all while no problem for others. 2nd time is on the Shopee apps where the images can't load at all. For both incidents, I just try to restart the modem then everything back to normal. Not sure what's the problem also. tongue.gif

This post has been edited by rgchai: Jun 22 2018, 02:15 PM
godslayer84
post Jun 22 2018, 08:00 PM

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QUOTE(rgchai @ Jun 22 2018, 02:14 PM)
I'm facing weird problems on celcom broadband previously. 1st time is Youtube not accessible at all while no problem for others. 2nd time is on the Shopee apps where the images can't load at all. For both incidents, I just try to restart the modem then everything back to normal. Not sure what's the problem also.  tongue.gif
*
I also facing shopee app can't load using celcom home wireless once..
You said restart means off and on the modem or reset it?
rgchai
post Jun 22 2018, 10:35 PM

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QUOTE(godslayer84 @ Jun 22 2018, 08:00 PM)
I also facing shopee app can't load using celcom home wireless once..
You said restart means off and on the modem or reset it?
*
I used the huawei hilink apps where there is an option to reboot the modem. Or you can just as simple as turn off the modem, wait for 5 to 10 seconds then turn it on again.

This post has been edited by rgchai: Jun 22 2018, 10:37 PM
Abk92
post Jun 24 2018, 05:59 PM

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I can't watch iflix due to this, when click redeem it won't load, anyone facing this problem?
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Charlize1103
post Jun 24 2018, 10:08 PM

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QUOTE(Abk92 @ Jun 24 2018, 05:59 PM)
I can't watch iflix due to this, when click redeem it won't load, anyone facing this problem?
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*
Didn't know Celcom Wireless Broadband customer can get free complimentary access to iflix
WanR
post Jun 26 2018, 09:03 PM

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QUOTE(visualfoley @ Jun 22 2018, 08:51 AM)
Anybody notice slow connection lately?
*
super slow... nothing can do,.. im already pass 30days trial period.

user posted image

TSvisualfoley
post Jun 26 2018, 09:41 PM

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I call celcom center, they said it is bcoz of too many users in my area, now they said they are doing some upgrades. But the thing is, they dont know how long it takes. Sigh.
Charlize1103
post Jun 26 2018, 10:01 PM

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My line was off a few times for about 10 minutes each time since yesterday. Gosh...I can't afford to go off line as I'm doing trading and every minutes/second counts
Jeffreynsx
post Jun 26 2018, 10:34 PM

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QUOTE(Charlize1103 @ Jun 26 2018, 10:01 PM)
My line was off a few times for about 10 minutes each time since yesterday. Gosh...I can't afford to go off line as I'm doing trading and every minutes/second counts
*
The speed is so slow until the line disconnected by itself. What happen to Celcom? mad.gif

Charlize1103
post Jun 26 2018, 10:38 PM

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QUOTE(Jeffreynsx @ Jun 26 2018, 10:34 PM)
The speed is so slow until the line disconnected by itself. What happen to Celcom?  mad.gif
*
If they don't do some serious improvement/upgrade I reckon within 2 years the line gonna get congested and slow down and even no signal would happen like most wireless broadband.
Jeffreynsx
post Jun 26 2018, 10:44 PM

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QUOTE(Charlize1103 @ Jun 26 2018, 10:38 PM)
If they don't do some serious improvement/upgrade I reckon within 2 years the line gonna get congested and slow down and even no signal would happen like most wireless broadband.
*
Hope they improve the service rendered to their customer. This situation is unaccepted at all.
TSvisualfoley
post Jun 27 2018, 10:42 PM

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QUOTE(Jeffreynsx @ Jun 26 2018, 10:44 PM)
Hope they improve the service rendered to their customer. This situation is unaccepted at all.
*
here is the funny things, when im in my area, the celcom line was really bad. thats include my phone line as well.

but when im at my work place, i get full lte speed.

even now to load this lowyat page it tooks some time.
Jeffreynsx
post Jun 27 2018, 11:07 PM

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QUOTE(visualfoley @ Jun 27 2018, 10:42 PM)
here is the funny things, when im in my area, the celcom line was really bad. thats include my phone line as well.

but when im at my work place, i get full lte speed.

even now to load this lowyat page it tooks some time.
*
The line is so unstable and out of sudden disconnected from the network. Really bad since yesterday evening. Not sure what is going on despite asking them to do reset of the network. But result still the same.

This post has been edited by Jeffreynsx: Jun 27 2018, 11:07 PM
Charlize1103
post Jun 27 2018, 11:39 PM

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QUOTE(Jeffreynsx @ Jun 27 2018, 11:07 PM)
The line is so unstable and out of sudden disconnected from the network. Really bad since yesterday evening. Not sure what is going on despite asking them to do reset of the network. But result still the same.
*
I experience this since few days ago. At least disconnect once a day each time for few minutes. I wonder is this very common for wireless broadband
edge81
post Jun 28 2018, 02:08 PM

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Celcome Home Wireless user here as well.

Every few days / week I will also encounter some connection issue of being disconnect/reconnect. Only by calling CS to reset does it help. According to CS, it is due to congestion at the cell tower.

Besides this I find Celcom as a whole isn't fully supporting this Home Wireless product line. Any issues or inquiry raised about this product through OCS (Online Customer Services) portal and they just say call that 1-300-11-3282 number. OCS doesn't gives a breakdown of video quota usage. Celcom Life app doesn't give any data quota usage details. It is like they launched this product without telling the rest of the company.

So my gripe is mainly with their CS. Their speed is decent and I use it mainly for iflix.

This post has been edited by edge81: Jun 28 2018, 02:10 PM
MakNok
post Jun 28 2018, 02:34 PM

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QUOTE(godslayer84 @ Jun 22 2018, 04:00 AM)
Thanks for the trick.. Will mark it down.
BTW, I called the CS, CS did a network reset but still not working. After a few hours, the network recovered.
*
QUOTE(rgchai @ Jun 22 2018, 10:35 PM)
I used the huawei hilink apps where there is an option to reboot the modem. Or you can just as simple as turn off the modem, wait for 5 to 10 seconds then turn it on again.
*
QUOTE(Charlize1103 @ Jun 26 2018, 10:01 PM)
My line was off a few times for about 10 minutes each time since yesterday. Gosh...I can't afford to go off line as I'm doing trading and every minutes/second counts
*
QUOTE(Jeffreynsx @ Jun 26 2018, 10:34 PM)
The speed is so slow until the line disconnected by itself. What happen to Celcom?  mad.gif
*
Here my experience using it.
Whenever you take out SIM and insert back the sim OR Re-power OR reset thru HManager from phone.
ON B618 celcom unit OR Mifi........
It will take a WHILE before got signal

if you want faster way...use HManager from phone to play around with setting mode
AUTO...4G only or 3G before switching back
OR select 4G FDD 1800 and FDD 2600 or CA 1800 and 2600

the signal will come back immediately if tweak that way.


Still it cannot resolve the congestion issue


This post has been edited by MakNok: Jun 28 2018, 02:35 PM
Charlize1103
post Jun 28 2018, 11:20 PM

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Lately the speed drop drastically from 98Mbps to 52Mbps. In few more months might be come Unifi and few more months become Streamyx

This post has been edited by Charlize1103: Jun 28 2018, 11:21 PM
Jeffreynsx
post Jun 29 2018, 06:42 AM

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QUOTE(Charlize1103 @ Jun 28 2018, 11:20 PM)
Lately the speed drop drastically from 98Mbps to 52Mbps. In few more months might be come Unifi and few more months become Streamyx
*
Your speed is still acceptable within this range. My connection speed drop from 60mbps to 7~8mbps at 9pm. Even this morning the speed is reached at 40++mbps. I had reported this issue to Celcom Customer Care and now waiting for their rectification in 3 working days.

Charlize1103
post Jun 29 2018, 01:35 PM

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QUOTE(Jeffreynsx @ Jun 29 2018, 06:42 AM)
Your speed is still acceptable within this range. My connection speed drop from 60mbps to 7~8mbps at 9pm. Even this morning the speed is reached at 40++mbps. I had reported this issue to Celcom Customer Care and now waiting for their rectification in 3 working days.
*
Wow....something is seriously wrong. I wonder how long can this Celcom Wireles Broadband can last
capoi
post Jun 29 2018, 07:22 PM

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Celcom reluctant to let me subscribe this package. It because my house not in their system but surrounding taman got coverage. They also bluffing me this broadband is not same and different coverage.
Jeffreynsx
post Jun 30 2018, 07:25 AM

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QUOTE(Charlize1103 @ Jun 29 2018, 01:35 PM)
Wow....something is seriously wrong. I wonder how long can this Celcom Wireles Broadband can last
*
They managed to fix the issue and today back to normal. smile.gif
Jeffreynsx
post Jun 30 2018, 07:27 AM

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QUOTE(capoi @ Jun 29 2018, 07:22 PM)
Celcom reluctant to let me subscribe this package. It because my house not in their system but surrounding taman got coverage. They also bluffing me this broadband is not same and different coverage.
*
They using different cell tower and the coverage might be vary depending on the area coverage. Better check with them before subscribe the package.

This post has been edited by Jeffreynsx: Jun 30 2018, 07:28 AM
TSvisualfoley
post Jun 30 2018, 08:06 AM

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QUOTE(Jeffreynsx @ Jun 29 2018, 06:42 AM)
Your speed is still acceptable within this range. My connection speed drop from 60mbps to 7~8mbps at 9pm. Even this morning the speed is reached at 40++mbps. I had reported this issue to Celcom Customer Care and now waiting for their rectification in 3 working days.
*
oh yes.. same goes to me.. i can get 80mbps on morning.. but when it comes to night time.. it drop until 2-3mbps.. deng
capoi
post Jun 30 2018, 12:33 PM

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QUOTE(Jeffreynsx @ Jun 30 2018, 07:27 AM)
They using different cell tower and the coverage might be vary depending on the area coverage. Better check with them before subscribe the package.
*
May i know what kind of coverage signal this package use? I mean from your self observation on the modem. I assume it use 4g only.
Jeffreynsx
post Jun 30 2018, 01:56 PM

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QUOTE(visualfoley @ Jun 30 2018, 08:06 AM)
oh yes.. same goes to me.. i can get 80mbps on morning.. but when it comes to night time.. it drop until 2-3mbps.. deng
*
Especially during this period of World Cup match, we can see a significant drop of network speed.

Jeffreynsx
post Jun 30 2018, 01:57 PM

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QUOTE(capoi @ Jun 30 2018, 12:33 PM)
May i know what kind of coverage signal this package use? I mean from your self observation on the modem. I assume it use 4g only.
*
4G+ network if your area is near to their cell tower. Otherwise it will use standard 4G connection.
capoi
post Jun 30 2018, 11:15 PM

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QUOTE(Jeffreynsx @ Jun 30 2018, 01:57 PM)
4G+ network if your area is near to their cell tower. Otherwise it will use standard 4G connection.
*
Thank you. Just check celcom coverage at my house. Still in 4g coverage but not in 4g+.
TSvisualfoley
post Jun 30 2018, 11:49 PM

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QUOTE(Jeffreynsx @ Jun 30 2018, 01:56 PM)
Especially during this period of World Cup match, we can see a significant drop of network speed.
*
Herm.. that reason seems legit...
cnchan
post Jul 2 2018, 08:41 AM

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Dear sifu

Just want to get some advise from all of you
Plan to get RM70 plan

Usually use Alone,
Some time will use YouTube abit, some time will play Astro Go abit.

1 month will crazy like 2 or 3 day play astro go like 10 episod

Is RM 70 plan is it enough?

Now using streamyx 1M, price almost the same, no issue in load YouTube and astro go.. just some time load others video for different website take long time to load

Tq in advance
Charlize1103
post Jul 2 2018, 11:30 AM

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QUOTE(cnchan @ Jul 2 2018, 08:41 AM)
Dear sifu

Just want to get some advise from all of you
Plan to get RM70 plan

Usually use Alone,
Some time will use YouTube abit, some time will play Astro Go abit.

1 month will crazy like 2 or 3 day play astro go like 10 episod

Is RM 70 plan  is it  enough?

Now using streamyx 1M, price almost the same, no issue in load YouTube and astro go.. just some time load others video for different website take long time to load

Tq in advance
*
Sounds like RM70 plan should be good enough unless you download movie/series torrents like crazy. Surprise to know that Streamyx 1M can run YouTube and Astro Go smoothly. Anyway, lately when I click on any Astro channel (on PC Chrome) nothing happen. I tried clear cache, reboot...still nothing happen. Do you have this issue?
cnchan
post Jul 2 2018, 02:23 PM

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QUOTE(Charlize1103 @ Jul 2 2018, 11:30 AM)
Sounds like RM70 plan should be good enough unless you download movie/series torrents like crazy. Surprise to know that Streamyx 1M can run YouTube and Astro Go smoothly. Anyway, lately when I click on any Astro channel (on PC Chrome) nothing happen. I tried clear cache, reboot...still nothing happen. Do you have this issue?
*
So far so good for YouTube loading & astro go via Ipad. Used to connect YouTube via TV too and work perfectly.

But when go to those notti website, it sometime loading slow or not loading.

Not used to watch astro Via PC, therefore can not comment on it.

Tq
TSvisualfoley
post Jul 7 2018, 08:30 PM

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DID YOU KNOW FAQ.

Netflix is not under video walla anymore.

=.="
godslayer84
post Jul 8 2018, 01:03 AM

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QUOTE(visualfoley @ Jul 7 2018, 08:30 PM)
DID YOU KNOW FAQ.

Netflix is not under video walla anymore.

=.="
*
for me, it loses one of the big attraction of this plan...
i watch netflix a lot.. then whats the point to being tie with 24 months contract but they change things around..
TSvisualfoley
post Jul 8 2018, 06:38 PM

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QUOTE(godslayer84 @ Jul 8 2018, 01:03 AM)
for me, it loses one of the big attraction of this plan...
i watch netflix a lot.. then whats the point to being tie with 24 months contract but they change things around..
*
thats why!!! i felt like ive been cheated!

deng

This post has been edited by visualfoley: Jul 8 2018, 06:40 PM
Charlize1103
post Jul 9 2018, 01:38 AM

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QUOTE(Charlize1103 @ Jul 2 2018, 11:30 AM)
Sounds like RM70 plan should be good enough unless you download movie/series torrents like crazy. Surprise to know that Streamyx 1M can run YouTube and Astro Go smoothly. Anyway, lately when I click on any Astro channel (on PC Chrome) nothing happen. I tried clear cache, reboot...still nothing happen. Do you have this issue?
*
I found out that I have this problem only with Celcom Wireless Broadband. When I switch to Maxis, TM and UMobile I can watch Astro on the go with no problem through Chrome. Now I'm using TM to go online as I'm unable to go into internet with Celcom Wireless Broadband since yesterday even though the signal is full. Really feel being cheated and I'll be unsubscribing Celcom soon.
Anyway what do you guys think of Unifi Wireless Broadband?
Jeffreynsx
post Jul 9 2018, 06:44 AM

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QUOTE(visualfoley @ Jul 8 2018, 06:38 PM)
thats why!!! i felt like ive been cheated!

deng
*
Celcom can changed their Terms and Conditions from time to time. With the 24 months contract being tied up, we can't do much within this period or else pay the penalty cost to unsubscribe it.


QUOTE(Charlize1103 @ Jul 9 2018, 01:38 AM)
I found out that I have this problem only with Celcom Wireless Broadband. When I switch to Maxis, TM and UMobile I can watch Astro on the go with no problem through Chrome. Now I'm using TM to go online as I'm unable to go into internet with Celcom Wireless Broadband since yesterday even though the signal is full. Really feel being cheated and I'll be unsubscribing Celcom soon.
Anyway what do you guys think of Unifi Wireless Broadband?
*
Try to call customer care hotline and report this two issues.

ChuanHong
post Jul 9 2018, 10:06 AM

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questions:

As long as we exceed 30 days testing period then we will get charged for RM499 Penalty fee? no matter we return the modem or not..
Charlize1103
post Jul 9 2018, 03:13 PM

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QUOTE(ChuanHong @ Jul 9 2018, 10:06 AM)
questions:

As long as we exceed 30 days testing period then we will get charged for RM499 Penalty  fee? no matter we return the modem or not..
*
I believe so
Charlize1103
post Jul 9 2018, 03:14 PM

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Anybody know how can I register with Celcom (I want to know my data quota) as I don't have a Celcom line?
Maestrol
post Jul 10 2018, 12:30 PM

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QUOTE(visualfoley @ Jul 8 2018, 06:38 PM)
thats why!!! i felt like ive been cheated!

deng
*
Dang! They just cancelled Netflix from Video Walla without officially informing the users! I just scolded them for not informing us! We pay for a subscription to Netflix and if they just change like that, I ask them will they refund the subscription to us? This is a joke!
Charlize1103
post Jul 11 2018, 01:21 PM

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QUOTE(Maestrol @ Jul 10 2018, 12:30 PM)
Dang! They just cancelled Netflix from Video Walla without officially informing the users! I just scolded them for not informing us! We pay for a subscription to Netflix and if they just change like that, I ask them will they refund the subscription to us? This is a joke!
*
So did they refund to you?
Maestrol
post Jul 12 2018, 10:05 PM

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QUOTE(Charlize1103 @ Jul 11 2018, 01:21 PM)
So did they refund to you?
*
Of course not. Below is our conversation:

Celcom: Sorry, there is no rebate can be given. You may refer to the TAC for more info. https://www.celcom.com.my/legal/terms-and-c...m-home-wireless
Me: Of course you won’t. And yeah you can change your TAC at anytime. Thanks for your reply anyway. If you can help I don’t want to waste time reading the TAC, please tell me how much is the penalty for cancelling this wireless plan now?
Celcom: You will be charged penalty of RM499.00 inclusive GST with reducing balance, which will be reflected in your final bill.
Me: Understood. Thanks

I love their professionalism!


Jeffreynsx
post Jul 13 2018, 08:48 AM

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QUOTE(Maestrol @ Jul 12 2018, 10:05 PM)
Of course not. Below is our conversation:

Celcom: Sorry, there is no rebate can be given. You may refer to the TAC for more info. https://www.celcom.com.my/legal/terms-and-c...m-home-wireless
Me: Of course you won’t. And yeah you can change your TAC at anytime. Thanks for your reply anyway. If you can help I don’t want to waste time reading the TAC, please tell me how much is the penalty for cancelling this wireless plan now?
Celcom: You will be charged penalty of RM499.00 inclusive GST with reducing balance, which will be reflected in your final bill.
Me: Understood. Thanks

I love their professionalism!
*
Normal if they taken out from Video Walla for Netflix. Celcom got their right to do anything to their T&C. I subscribed to Celcom Platinum Package, so far not able to finished up the data given by them despite watching 4K or 8K videos. Of course not under Netflix or iFlix. Astro is the way to watch drama or movies.

HaN18
post Jul 13 2018, 08:46 PM

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Just subscribe celcom home wifi gold plus.. might upgrade to home wifi platinum soon since i got 15 comp in office sharing this celcom broadband. ( no UNIFI , no port for 8mbps streamyx, i need upload speed)

my question is

1)Do you turn off your modem if you're not using?(after office hour/away from home)

2) If I never turn off the modem, will i lost my data?( my previos YTL broadband experience data loss even i didnt use them but it happen in 2012)

3) Any office user here using celcom broadband? how much quota do you use every month?

4) How to use my old Asus DSL-N12HP modem/router as AP for this Huawei router?
(After i disable my DHCP, I couldn't log in into my old Asus router 192.168.1.1, the Asus still broadcast the wifi signal but i couldn't log into the Asus router domain. Please help~~) my huawei domain is using the default IP 192.168.8.1

5) How do you monitor video/music Walla usage from customer service page? or how do you know they are using walla data quota for youtube and other walla partner

6) today is my first day, and i use up to 6gb from 11am to 6pm is that normal?? hmm... I already set all my desktop to metered connection.

Maestrol
post Jul 13 2018, 11:03 PM

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QUOTE(HaN18 @ Jul 13 2018, 08:46 PM)
Just subscribe celcom home wifi gold plus.. might upgrade to home wifi platinum soon since i got 15 comp in office sharing this celcom broadband. ( no UNIFI , no port for 8mbps streamyx, i need upload speed)

my question is

1)Do you turn off your modem if you're not using?(after office hour/away from home)

2) If I never turn off the modem, will i lost my data?( my previos YTL broadband experience data loss even i didnt use them but it happen in 2012)

3) Any office user here using celcom broadband? how much quota do you use every month?

4) How to use my old Asus DSL-N12HP modem/router as AP for this Huawei router?
(After i disable my DHCP, I couldn't log in into my old Asus router 192.168.1.1, the Asus still broadcast the wifi signal but i couldn't log into the Asus router domain. Please help~~) my huawei domain is using the default IP 192.168.8.1

5) How do you monitor video/music Walla usage from customer service page? or how do you know they are using walla data quota for youtube and other walla partner

6) today is my first day, and i use up to 6gb from 11am to 6pm is that normal?? hmm... I already set all my desktop to metered connection.
*
1) Never
2) Nope
3) icloud backup for me uses data the most. 1 day could go up to 20gb. I almost finish 150GB every month
4) Asus default should be 192.168.50.1
5) Message them on FB. Compare your quota from Celcom’s website & Modem’s usage page to find whether you are using Video Walla quota or not
6) 15 computers? Normal

Charlize1103
post Jul 13 2018, 11:53 PM

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QUOTE(Maestrol @ Jul 13 2018, 11:03 PM)
1) Never
2) Nope
3) icloud backup for me uses data the most. 1 day could go up to 20gb. I almost finish 150GB every month
4) Asus default should be 192.168.50.1
5) Message them on FB. Compare your quota from Celcom’s website & Modem’s usage page to find whether you are using Video Walla quota or not
6) 15 computers? Normal
*
5) Message them on FB. Compare your quota from Celcom’s website & Modem’s usage page to find whether you are using Video Walla quota or not
I can't even register with Celcom website because I don't have a Celcom phone line. How can I know my usage vs Video Walla usage? Anyway when I asked them about my usage at Celcom FB they said Celcom FB deal with phone line they don't deal with Celcom Wireless Broadband and asked me to call 1-300 number to ask which is RM0.30 per min. This is too much.

This post has been edited by Charlize1103: Jul 13 2018, 11:53 PM
HaN18
post Jul 14 2018, 12:55 AM

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QUOTE(Charlize1103 @ Jul 13 2018, 11:53 PM)
5) Message them on FB. Compare your quota from Celcom’s website & Modem’s usage page to find whether you are using Video Walla quota or not
I can't even register with Celcom website because I don't have a Celcom phone line. How can I know my usage vs Video Walla usage? Anyway when I asked them about my usage at Celcom FB they said Celcom FB deal with phone line they don't deal with Celcom Wireless Broadband and asked me to call 1-300 number to ask which is RM0.30 per min. This is too much.
*
ermm.. i tried to register with with the celcom.com.my first then complain to them that i couldnt verify because im using boardband simcard
HaN18
post Jul 14 2018, 12:56 AM

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QUOTE(Maestrol @ Jul 13 2018, 11:03 PM)
1) Never
2) Nope
3) icloud backup for me uses data the most. 1 day could go up to 20gb. I almost finish 150GB every month
4) Asus default should be 192.168.50.1
5) Message them on FB. Compare your quota from Celcom’s website & Modem’s usage page to find whether you are using Video Walla quota or not
6) 15 computers? Normal
*
noted thanks!! hmm.. let me try on 192.168.50.1 tomorrow
Charlize1103
post Jul 14 2018, 01:09 AM

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QUOTE(HaN18 @ Jul 14 2018, 12:55 AM)
ermm.. i tried to register with with the celcom.com.my first then complain to them that i couldnt verify because im using boardband simcard
*
Yeah I did that and they told me need to have a Celcom phone line to be able to register with the website. Very ineffective I believe they are gradually driving customers away
HaN18
post Jul 14 2018, 01:11 AM

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QUOTE(Charlize1103 @ Jul 14 2018, 01:09 AM)
Yeah I did that and they told me need to have a Celcom phone line to be able to register with the website. Very ineffective I believe they are gradually driving customers away
*
hmm.. maybe you can go to blue cube again
Charlize1103
post Jul 14 2018, 03:04 AM

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QUOTE(HaN18 @ Jul 14 2018, 01:11 AM)
hmm.. maybe you can go to blue cube again
*
I did go to Blue Cube and that was what they told me. You mean you manage to register without having to have a Celcom phone line?
Charlize1103
post Jul 14 2018, 03:30 AM

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QUOTE(Jeffreynsx @ Jul 13 2018, 08:48 AM)
Normal if they taken out from Video Walla for Netflix. Celcom got their right to do anything to their T&C. I subscribed to Celcom Platinum Package, so far not able to finished up the data given by them despite watching 4K or 8K videos. Of course not under Netflix or iFlix. Astro is the way to watch drama or movies.
*
I'm with Celcom Gold and I was told by Blue Cube that I have finished off my quota with 10 more days to go. I just watch some youtube and Astro on the go (they are suppose to be on Video Wella) also some low res movies download but I wonder can that finished up my quota so fast. Do I really need Platinum Package to be able to use TVBox? I really wonder would Platinum Package enough for TVBox. Anyway does Astro has 4K and 8K videos?
HaN18
post Jul 14 2018, 10:56 AM

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QUOTE(Charlize1103 @ Jul 14 2018, 03:04 AM)
I did go to Blue Cube and that was what they told me. You mean you manage to register without having to have a Celcom phone line?
*
yup.. they reset my password and send to my email so i can log in to change a new password
Jeffreynsx
post Jul 14 2018, 11:02 AM

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QUOTE(Charlize1103 @ Jul 14 2018, 03:30 AM)
I'm with Celcom Gold and I was told by Blue Cube that I have finished off my quota with 10 more days to go. I just watch some youtube and Astro on the go (they are suppose to be on Video Wella) also some low res movies download but I wonder can that finished up my quota so fast. Do I really need Platinum Package to be able to use TVBox? I really wonder would Platinum Package enough for TVBox. Anyway does Astro has 4K and 8K videos?
*
Celcom Gold only have 50GB data and 150GB video walla. For high volume usage, I don't think it is sufficient. Upgrade to Platinum package is way more better without interruption.
Charlize1103
post Jul 14 2018, 12:57 PM

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QUOTE(HaN18 @ Jul 14 2018, 10:56 AM)
yup.. they reset my password and send to my email so i can log in to change a new password
*
I asked Blue Cube to send to my email they said can not I have to call 1-300 to do that
Maestrol
post Jul 16 2018, 09:09 PM

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QUOTE(Jeffreynsx @ Jul 13 2018, 08:48 AM)
Normal if they taken out from Video Walla for Netflix. Celcom got their right to do anything to their T&C. I subscribed to Celcom Platinum Package, so far not able to finished up the data given by them despite watching 4K or 8K videos. Of course not under Netflix or iFlix. Astro is the way to watch drama or movies.
*
I am now trying out DiGi infinite 150 at my place for a few days. If everything goes well, bye Celcom Wireless Platinum.
ChuanHong
post Jul 16 2018, 09:27 PM

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I just subscribed platinum 150 plan today due to my new condo do not have Unifi service yet.. the speed and modem is really good.. the onnly concern will be 150gb only. However it is the most highest quota in broadband services. No complaints for it as RM 1 for each GB. Also additional 1tb video wall which may use for YouTube and dailymotion..
Maestrol
post Jul 16 2018, 09:59 PM

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QUOTE(ChuanHong @ Jul 16 2018, 09:27 PM)
I just subscribed platinum 150 plan today due to my new condo do not have Unifi service yet.. the speed and modem is really good.. the onnly concern will be 150gb only. However it is the most highest quota in broadband services. No complaints for it as RM 1 for each GB. Also additional 1tb video wall which may use for YouTube and dailymotion..
*
Congratulations! Video Walla used to include Netflix too, until they decided to remove it since last week. And it was removed without informing existing users. When asked why were users not informed, CS just give you a link to their TAC. I love their professionalism. First class!
TSvisualfoley
post Jul 16 2018, 11:19 PM

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QUOTE(Maestrol @ Jul 16 2018, 09:09 PM)
I am now trying out DiGi infinite 150 at my place for a few days. If everything goes well, bye Celcom Wireless Platinum.
*
did u use the same modem ? huawei b618 ?
Maestrol
post Jul 17 2018, 12:33 AM

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QUOTE(visualfoley @ Jul 16 2018, 11:19 PM)
did u use the same modem ? huawei b618 ?
*
Yep. Celcom’s 22d. I was using Digi Inifinite 150 on my E5168 before subscribing to Celcom. Digi was too congested in my area then. Time to move on I guess
ChuanHong
post Jul 17 2018, 08:25 AM

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QUOTE(Maestrol @ Jul 16 2018, 09:59 PM)
Congratulations! Video Walla used to include Netflix too, until they decided to remove it since last week. And it was removed without informing existing users. When asked why were users not informed, CS just give you a link to their TAC. I love their professionalism. First class!
*
hmm.. my usage will mainly used for youtube and surfing + my works.. 150gb divided by 30 days = 5gb per day.. should be sufficient for my usage for interim period.. until my building have unifi services then i'll apply that one..
Jeffreynsx
post Jul 17 2018, 09:39 AM

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QUOTE(Maestrol @ Jul 16 2018, 09:09 PM)
I am now trying out DiGi infinite 150 at my place for a few days. If everything goes well, bye Celcom Wireless Platinum.
*
Better upgraded to TM Unifi Turbo next month. Not worth to spend $$ to wireless broadband.
Jeffreynsx
post Jul 17 2018, 09:43 AM

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QUOTE(ChuanHong @ Jul 17 2018, 08:25 AM)
hmm.. my usage will mainly used for youtube and surfing + my works.. 150gb divided by 30 days = 5gb per day.. should be sufficient for my usage for interim period.. until my building have unifi services then i'll apply that one..
*
First month speed is promising. When come to subsequent months, you may realized the speed throttle down a lot. Do take note their marketing gimmicks.

ChuanHong
post Jul 17 2018, 09:52 AM

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QUOTE(Jeffreynsx @ Jul 17 2018, 09:39 AM)
Better upgraded to TM Unifi Turbo next month. Not worth to spend $$ to wireless broadband.
*
if able to have fibre broadband service is the best for better & stable connection.. but somehow i believe people will go for wireless broadband are due to lack of service in the location..

example, my condo building due to newly CCC recently and still waiting to TM to connect unifi services into the building.. collecting demand from owners but somehow not everyone going to subscribe it yet..

i will prefer 10mbps averagely will do.. but celcom wireless broadband seem offer more than the speed.. hopefully the connection is stable and do as it is.
ChuanHong
post Jul 17 2018, 09:52 AM

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QUOTE(Jeffreynsx @ Jul 17 2018, 09:43 AM)
First month speed is promising. When come to subsequent months, you may realized the speed throttle down a lot. Do take note their marketing gimmicks.
*
hmm.. yeah will continue to observe.
Jeffreynsx
post Jul 17 2018, 09:54 AM

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QUOTE(ChuanHong @ Jul 17 2018, 09:52 AM)
if able to have fibre broadband service is the best for better & stable connection.. but somehow i believe people will go for wireless broadband are due to lack of service in the location..

example, my condo building due to newly CCC recently and still waiting to TM to connect unifi services into the building.. collecting demand from owners but somehow not everyone going to subscribe it yet..

i will prefer 10mbps averagely will do.. but celcom wireless broadband seem offer more than the speed.. hopefully the connection is stable and do as it is.
*
Not only the speed will throttle down, you might experience disconnected issue especially at night or early morning. This issue happen after 3 months of usage to their services.

This post has been edited by Jeffreynsx: Jul 17 2018, 10:11 AM
Charlize1103
post Jul 17 2018, 02:53 PM

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QUOTE(Jeffreynsx @ Jul 17 2018, 09:43 AM)
First month speed is promising. When come to subsequent months, you may realized the speed throttle down a lot. Do take note their marketing gimmicks.
*
Do you mean Celcom or Digi?
Charlize1103
post Jul 17 2018, 02:55 PM

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QUOTE(ChuanHong @ Jul 17 2018, 09:52 AM)
if able to have fibre broadband service is the best for better & stable connection.. but somehow i believe people will go for wireless broadband are due to lack of service in the location..

example, my condo building due to newly CCC recently and still waiting to TM to connect unifi services into the building.. collecting demand from owners but somehow not everyone going to subscribe it yet..

i will prefer 10mbps averagely will do.. but celcom wireless broadband seem offer more than the speed.. hopefully the connection is stable and do as it is.
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I have the same problem at my area. It has been more than 15 years and still no fiber cable. Seems like people around my area are happy with 4mbps max speed and I am the only one asking for fiber cable
ChuanHong
post Jul 17 2018, 03:41 PM

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QUOTE(Charlize1103 @ Jul 17 2018, 02:55 PM)
I have the same problem at my area. It has been more than 15 years and still no fiber cable. Seems like people around my area are happy with 4mbps max speed and I am the only one asking for fiber cable
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my condo definitely is in unifi ready location, but since it is newly built and need demand for connecting services..

but ya.. we will not know when they are going to connect it.. so celcom is better choice for me to use as wireless broadband.. Digi infinite 150 plan is interesting, but somehow digi is not stable for my area + i have to spend money to purchase a good modem.. much costly option for me..

celcom, maxis, unifi are very good coverage.. umobile only 3G available.. digi almost on par with umobile.. aiya..
Jeffreynsx
post Jul 17 2018, 10:57 PM

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QUOTE(Charlize1103 @ Jul 17 2018, 02:53 PM)
Do you mean Celcom or Digi?
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Both also encounter the same issue. The maximum speed allocated for each cell tower is only 400mbps. This could dramatically slow down the connection during peak hours.

TSvisualfoley
post Jul 17 2018, 11:12 PM

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QUOTE(Jeffreynsx @ Jul 17 2018, 09:43 AM)
First month speed is promising. When come to subsequent months, you may realized the speed throttle down a lot. Do take note their marketing gimmicks.
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yes i also notice about this thing. but then, i dont have any option since unifi port is full at my house. sigh
Maestrol
post Jul 17 2018, 11:14 PM

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QUOTE(Jeffreynsx @ Jul 17 2018, 09:39 AM)
Better upgraded to TM Unifi Turbo next month. Not worth to spend $$ to wireless broadband.
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If only my place has Unifi coverage
ChuanHong
post Jul 18 2018, 02:32 PM

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i'm penang mainland.. in my area,i could get result as follows:

highest result = 39.1mbps DL and 10.2 mbps UL..
lowest result = 1.07mbps DL and 5.44mbps UL..

overall connection quite stable with 4G+, shown from HiLink app.. 3 bars connection shown at modem..
TSvisualfoley
post Jul 18 2018, 05:31 PM

On my way
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QUOTE(ChuanHong @ Jul 18 2018, 02:32 PM)
i'm penang mainland.. in my area,i could get result as follows:

highest result = 39.1mbps DL and 10.2 mbps UL..
lowest result = 1.07mbps DL and 5.44mbps UL..

overall connection quite stable with 4G+, shown from HiLink app.. 3 bars connection shown at modem..
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how long have u been using it?

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