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 CELCOM home wifi broadband

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captvizcenzo
post Mar 29 2018, 02:44 PM

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QUOTE(arepeace92 @ Mar 28 2018, 09:13 AM)
what i've tested so far was , download can full throttle, but video walla / download using youtube capped at 3mbps<.

the modem also not geo locked as they didnt request for exact location to be registered or no coordinate features in modem it self. (as vsat modem they had coordinate locked function).

sim also can be use in other modem as i used in my e5377s mifi, however i think the simcard is using other infrastructure, as they cant move around, if static okay, but if i bring the mifi around. it will become no sevice and take time to locked to the internet.
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So the SIM card could be used in other modem, at another location, but it must be static at one place?
captvizcenzo
post Mar 31 2018, 12:34 AM

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QUOTE(Mijac @ Mar 30 2018, 09:00 PM)
Is B618 is location locked ?
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No, it's not locked.
captvizcenzo
post Apr 3 2018, 12:58 PM

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QUOTE(arepeace92 @ Apr 3 2018, 12:17 PM)
i've done terminate my celcom wireless today.

so conclusion, just give them a reason to terminate. and then by end of the month, they will send out letter to our billing address for the final price 499+gst (maybe) + (stamp cost).

so about the warranty, i had ask blue cube, customer service (1111) and home wirelesss careline (1300113282)

they give different answer, but i think the most reliable is from home wireless careline.
cc said once terminate contract, no more device warranty.
but wireless careline said, if terminate contract, still got the leftoever warranty until 1 year. just bring the necessary receipt to huawei center (eg, amcorp mall).

currently no cooling period for re-apply. once terminate, settle previous penalty, then can apply new.
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So, we can keep the modem with no extra cost after paying the RM499 penalty?

The Blue Cube guy in Kuching told me I need to return the modem even if I pay the RM499 penalty.
He said the modem is loan basis. RM499 is penalty for contract, not the modem.

He showed me a screenshot on his phone with RM1200 as the price of the modem.

I don't really trust his info because what he told me isn't stated in the TnC. Moreover I'm the first person to subscribe to this plan from that particular Blue Cube outlet. Might be the first in Kuching too, haha. biggrin.gif
captvizcenzo
post Apr 3 2018, 01:10 PM

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QUOTE(arepeace92 @ Apr 3 2018, 01:05 PM)
thats right.
he's lying.. haha. go to another branch la..
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Also, he told me I need to return the modem even after I finished the 2 years contract which is a bit unbelievable, haha.
Actually I don't mind keeping the 2 years contract (in order to get the modem without a penalty), it's not a bad plan compared to Digi Broadband 60 that I had. However in 2 years the TnC might change, maybe for better or worse.

Yeah, I will terminate at another branch.



captvizcenzo
post Apr 3 2018, 01:19 PM

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QUOTE(Jeffreynsx @ Apr 3 2018, 01:14 PM)
Please read this information properly from Celcom Home Wireless FAQ
https://www.celcom.com.my/support/faq/personal
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Yeah, I read the FAQ multiple times. I expect the guy to answer me exactly like what's stated in the FAQ:
Attached Image


QUOTE(OzzyOzz @ Apr 3 2018, 01:15 PM)
QUOTE(captvizcenzo @ Apr 3 2018, 01:10 PM)

Also, he told me I need to return the modem even after I finished the 2 years contract which is a bit unbelievable, haha.
Actually I don't mind keeping the 2 years contract (in order to get the modem without a penalty), it's not a bad plan compared to Digi Broadband 60 that I had. However in 2 years the TnC might change, maybe for better or worse.


lol, very stupid staff blue cube ? have she/he read faq and tnc? ownership will be transferred after finish contract..(at least for now)..you should open tnc and show it to his/her face on the spot. ignorant staff.
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Yup, that's what I will do.
Most importantly show the part "No, you can keep the modem after you pay the penalty."

This post has been edited by captvizcenzo: Apr 3 2018, 01:20 PM
captvizcenzo
post Apr 4 2018, 12:17 AM

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QUOTE(omega10 @ Apr 3 2018, 09:21 PM)
Blue Cube in Plaza Merdeka?

Thank you.
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Nope, I subscribed at The Spring. Maybe you could ask the one at Plaza Merdeka.

 

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