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 Dell XPS M1210 Support Thread #1, COD4? No problem...

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derred
post May 25 2007, 01:37 AM

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TSEiraku
post May 25 2007, 02:22 AM

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TeOtq
post May 25 2007, 09:30 AM

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new XPS M1210 user reported here!i will receive my laptop at tomorrow!!
i buy at rm3200 c2d 1.66mhz,intel graphic,no webcam,1gb ram,xp home...
NewbieBetta
post May 25 2007, 11:25 AM

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hi guys,im back..with my m1210 with a new fan & heatsink & my 3dmark06 score 83X poinr now..back to normal & my idle temp is 60C & highest 79C..

but the sad part is..my system need to be taken back to the service center & to be force open due to a spoiled screw done by the previous technician..it took 1week vmad.gif for me to get back my system..& they had broken the palm rest & bottom casing..therefore they changed a new 1 with my old sticker,service tag number...etc being tear off & transfer to the new bottom casing..which is horrible..i'll upload the pic tomorrow..oh man..its heart breaking cry.gif to see my baby look so horrible,besides the centrino duo & windows vista capable sticker was taken from my old system..why do dell doesnt replace me a new 1..

i'll complain & try to claim for new sticker..
redjol
post May 25 2007, 12:16 PM

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stay tuned for new xps model..more stylish... more good looking..

This post has been edited by redjol: Sep 12 2013, 03:36 PM
TeOtq
post May 25 2007, 12:21 PM

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when the new model come out???!!
death_nite
post May 25 2007, 02:00 PM

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QUOTE(redjol @ May 25 2007, 12:16 PM)
all xps user...stay tuned for new xps model..more stylish... more good looking..really wont dissapointed you..- dell employee-
*
u really working with dell? how come u didnt join our discusion previously? unsure.gif

@NewbieBetta

u remind me laa...1 of my lcd screw oso look spoilt edy...last time the technicion dat fix new lcd cover/bezel really clumsy wan laa... vmad.gif he forgot a lot of step...so ganas...almost scratch my lcd...smmore, he didnt tighten up my lcd screw properly...no wonder kindda loose...i hv to tighten it up myself...

the most biggest mistake he did is he didnt plugin back the wifi connecter n keyboard sweat.gif

This post has been edited by death_nite: May 25 2007, 02:03 PM
redjol
post May 25 2007, 08:21 PM

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QUOTE(TeOtq @ May 25 2007, 12:21 PM)
when the new model come out???!!
*
dont know yet..but i have see the system...and i was so surprise..the latest design for xps was so cool..that system now running for testing..but not sure whether it for asia or US only..i hope..they will release in asia pasific market too
kaiserreich
post May 25 2007, 08:36 PM

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QUOTE(NewbieBetta @ May 25 2007, 11:25 AM)
hi guys,im back..with my m1210 with a new fan & heatsink & my 3dmark06 score 83X poinr now..back to normal & my idle temp is 60C & highest 79C..

but the sad part is..my system need to be taken back to the service center & to be force open due to a spoiled screw done by the previous technician..it took 1week  vmad.gif for me to get back my system..& they had broken the palm rest & bottom casing..therefore they changed a new 1 with my old sticker,service tag number...etc being tear off & transfer to the new bottom casing..which is horrible..i'll upload the pic tomorrow..oh man..its heart breaking  cry.gif to see my baby look so horrible,besides the centrino duo & windows vista capable sticker was taken from my old system..why do dell doesnt replace me a new 1..

i'll complain & try to claim for new sticker..
*
From what I read from various sources, the users says, next time they want to take your laptop away, give them whatever excuse to make them fix the stuff at your home. I mean, that's what on-site warranty is for right. Just don't let them take it, and it would be fine next time.

Don't only claim for new sticker, get a a palmrest etc etc, the warranty is there for you to abuse it.
death_nite
post May 25 2007, 10:14 PM

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QUOTE(kaiserreich @ May 25 2007, 08:36 PM)
From what I read from various sources, the users says, next time they want to take your laptop away, give them whatever excuse to make them fix the stuff at your home. I mean, that's what on-site warranty is for right. Just don't let them take it, and it would be fine next time.

Don't only claim for new sticker, get a a palmrest etc etc, the warranty is there for you to abuse it.
*
yerp...dont let them take the notebook...if they really need to take it, at least ask them to provide u temp notebook.... laugh.gif

QUOTE(redjol @ May 25 2007, 08:21 PM)
dont know yet..but i have see the system...and i was so surprise..the latest design for xps was so cool..that system now running for testing..but not sure whether it for asia or US only..i hope..they will release in asia pasific market too
*
ahaha...hopefully they bring latest model to malaysia...boring larr...we only cuci mata when surfing dell us website...malaysia only got 1 xps model...haih... doh.gif

This post has been edited by death_nite: May 25 2007, 10:17 PM
steventan85
post May 25 2007, 11:54 PM

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QUOTE(NewbieBetta @ May 25 2007, 11:25 AM)
hi guys,im back..with my m1210 with a new fan & heatsink & my 3dmark06 score 83X poinr now..back to normal & my idle temp is 60C & highest 79C..

but the sad part is..my system need to be taken back to the service center & to be force open due to a spoiled screw done by the previous technician..it took 1week  vmad.gif for me to get back my system..& they had broken the palm rest & bottom casing..therefore they changed a new 1 with my old sticker,service tag number...etc being tear off & transfer to the new bottom casing..which is horrible..i'll upload the pic tomorrow..oh man..its heart breaking  cry.gif to see my baby look so horrible,besides the centrino duo & windows vista capable sticker was taken from my old system..why do dell doesnt replace me a new 1..

i'll complain & try to claim for new sticker..
*
wth .... mad.gif mad.gif

it was the technician fault ....should make him liable for his action...

btw , i know wats ur feeling ....the C2D and windows sticker was forced to taken out from the old system and the sad part was , the stickers are also spoilt d .... it was happended 2 me last time ...


TSEiraku
post May 26 2007, 12:15 AM

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QUOTE(NewbieBetta @ May 25 2007, 11:25 AM)
hi guys,im back..with my m1210 with a new fan & heatsink & my 3dmark06 score 83X poinr now..back to normal & my idle temp is 60C & highest 79C..

but the sad part is..my system need to be taken back to the service center & to be force open due to a spoiled screw done by the previous technician..it took 1week  vmad.gif for me to get back my system..& they had broken the palm rest & bottom casing..therefore they changed a new 1 with my old sticker,service tag number...etc being tear off & transfer to the new bottom casing..which is horrible..i'll upload the pic tomorrow..oh man..its heart breaking  cry.gif to see my baby look so horrible,besides the centrino duo & windows vista capable sticker was taken from my old system..why do dell doesnt replace me a new 1..

i'll complain & try to claim for new sticker..
*
QUOTE(death_nite @ May 25 2007, 02:00 PM)
u remind me laa...1 of my lcd screw oso look spoilt edy...last time the technicion dat fix new lcd cover/bezel really clumsy wan laa... vmad.gif he forgot a lot of step...so ganas...almost scratch my lcd...smmore, he didnt tighten up my lcd screw properly...no wonder kindda loose...i hv to tighten it up myself...

the most biggest mistake he did is he didnt plugin back the wifi connecter n keyboard sweat.gif
*
Reasons why I'd rather not deal with the "Legion of Doom" (the repair people) unless my XPS is utterly half destroyed, or at least ruined enough for them to have to replace it with a new one... icon_rolleyes.gif

QUOTE(redjol @ May 25 2007, 12:16 PM)
all xps user...stay tuned for new xps model..more stylish... more good looking..really wont dissapointed you..- dell employee-
*
Inside man, eh... Well, any specs on this new XPS? I'm betting half a leg it's the long awaited 15 inch XPS... Which, if they could stuff a 8600GT inside of it (AND if they decide to sell it in Msia) would make me cry buckets... sweat.gif

But a M1210 rehash with a 8400 (or a 8600GS drool.gif drool.gif drool.gif ) would be sweet too... icon_rolleyes.gif

EDIT: You sure its a new XPS Lappy and not just the XPS 720 H2C Desktop that Dell's already gonna launch stateside? It would be sweet if they'd launch that ultra desktop here, but it's huge and hugely expensive anyway... icon_rolleyes.gif


Added on May 26, 2007, 12:23 am
QUOTE(TeOtq @ May 25 2007, 09:30 AM)
new XPS M1210 user reported here!i will receive my laptop at tomorrow!!
i buy at rm3200 c2d 1.66mhz,intel graphic,no webcam,1gb ram,xp home...
*
Nice... Dell's turnaround time's getting better and better... Wonder why?

Will add you in the list ASAP! Welcome to the club mate... thumbup.gif


Added on May 26, 2007, 12:26 amHey, any of you catch what company those "crappy" on site people came from? The outsourced company I mean... Maybe we can start a database of onsite people to watch out for... rolleyes.gif

This post has been edited by Eiraku: May 26 2007, 12:29 AM
TeOtq
post May 26 2007, 12:44 AM

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want ask something,can i change the ram myself?will it destroy my warranty?cos i saw at lowyat plaza today 1gb ram only rm109,think to upgrade it..
dingding
post May 26 2007, 01:43 AM

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well, i guess most of the technicians dont really know all the systems. there are like so many types of model of laptops and they dun have like specific team to deal with certain models.....
everytime they open, they seem uncertain of the stuff. some are juz like trial and error.... some always forget to remove certain screws and then try pulling it out hard then oni realise..... =.=''.....
TSEiraku
post May 26 2007, 02:04 AM

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QUOTE(TeOtq @ May 26 2007, 12:44 AM)
want ask something,can i change the ram myself?will it destroy my warranty?cos i saw at lowyat plaza today 1gb ram only rm109,think to upgrade it..
*
Nope, warranty won't be affected if you use new RAM modules... But the ori warranty wont cover your new RAM... Just the old ones... icon_rolleyes.gif

The 2nd RAM slot's a little bit hard to get to, though... As it's under the keyboard... Gotta unscrew and remove the KB first, instructions provided in the XPS manual... thumbup.gif

This post has been edited by Eiraku: May 26 2007, 02:06 AM
NewbieBetta
post May 26 2007, 02:19 AM

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i had to allowed them to take away my laptop..cause they really was unable to unscrew the screw with normal tools..

this will be the last chance for my system or for this service tag number(bad luck with this service tag,maybe im the only guy who encounter so much problem,even more then dingding,he has got himself a replacement unit)..lol..any problem occur again i'll ask for a replacement unit with my old toshiba,keyboard & lcd shift over to the new system.. brows.gif
death_nite
post May 26 2007, 02:29 AM

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QUOTE(dingding @ May 26 2007, 01:43 AM)
well, i guess most of the technicians dont really know all the systems. there are like so many types of model of laptops and they dun have like specific team to deal with certain models.....
everytime they open, they seem uncertain of the stuff. some are juz like trial and error.... some always forget to remove certain screws and then try pulling it out hard then oni realise..... =.=''.....
*
alamak...like dat he cannot be technicion laa..

if wanna dismantle smthg...there's 1 rule must follow....make sure u did wat ever u did b4 in reverse format...

like step A B C D E then when we wanna put everythg back we should do step E D C B A...

dismantling a notebook is easier than wat it look...one should hv good memory as if one does not hv good memory, one should not be a technicion laugh.gif

but seriusly laa...even he dismantling many system, he shoudl rmmbr the step he did b4...i cant forgive such mistake...

last time, rite after dell techie change my procs...after several week, i decided to dismantling my notebook....bcos last time he didnt apply new thermalpaste...temp kindaa high then usual...do rmmbr...this is my 1st notebook...nvr dismantling any notebook...n dat was my 1st time wacthing people dismantling a notebook...with my 1st attempt, i successfully dismantle n putting it back together without forgeting any step....y? bcos i am carefull...as long as u carefull, sure wont forget any steps...haih....

if clumsy....haih...no hope sweat.gif actually i should complaint to dell...but donwan larr... smile.gif
NewbieBetta
post May 26 2007, 02:43 AM

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im gonna try dismantle my system tomorrow..to apply AS5,saw those technician dismantle so many time,even i had remember those step clearly..the call center even address them as engineer..omg.."ill dispatch my engineer to your house" for me technician suit them better..

erm..what is the latest nvidia driver u guys are using,i had downloaded 94.22 from dell site,but i was unable to unzip it,it give me duno what error saying have to put in 1st part of the disk..weird
redjol
post May 26 2007, 05:03 AM

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QUOTE(Eiraku @ May 26 2007, 12:15 AM)
EDIT: You sure its a new XPS Lappy and not just the XPS 720 H2C Desktop that Dell's already gonna launch stateside? It would be sweet if they'd launch that ultra desktop here, but it's huge and hugely expensive anyway... icon_rolleyes.gif


Added on May 26, 2007, 12:23 am

*
not desktop xps dude..it's a notebook ...


Added on May 26, 2007, 5:09 am
QUOTE(dingding @ May 26 2007, 01:43 AM)
well, i guess most of the technicians dont really know all the systems. there are like so many types of model of laptops and they dun have like specific team to deal with certain models.....
everytime they open, they seem uncertain of the stuff. some are juz like trial and error.... some always forget to remove certain screws and then try pulling it out hard then oni realise..... =.=''.....
*
yeah, they only know just certain model..unlike technician in production..

This post has been edited by redjol: May 26 2007, 05:09 AM
dingding
post May 26 2007, 04:10 PM

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QUOTE(death_nite @ May 26 2007, 02:29 AM)
alamak...like dat he cannot be technicion laa..

if wanna dismantle smthg...there's 1 rule must follow....make sure u did wat ever u did b4 in reverse format...

like step A B C D E then when we wanna put everythg back we should do step E D C B A...

dismantling a notebook is easier than wat it look...one should hv good memory as if one does not hv good memory, one should not be a technicion laugh.gif

but seriusly laa...even he dismantling many system, he shoudl rmmbr the step he did b4...i cant forgive such mistake...

last time, rite after dell techie change my procs...after several week, i decided to dismantling my notebook....bcos last time he didnt apply new thermalpaste...temp kindaa high then usual...do rmmbr...this is my 1st notebook...nvr dismantling any notebook...n dat was my 1st time wacthing people dismantling a notebook...with my 1st attempt, i successfully dismantle n putting it back together without forgeting any step....y? bcos i am carefull...as long as u carefull, sure wont forget any steps...haih....

if clumsy....haih...no hope sweat.gif actually i should complaint to dell...but donwan larr... smile.gif
*
if you're careful, it's gonna be fine.... and moreover, it's ur own lappie sure u're gonna sayang it more, scared to scratch it or do any damage.... but for the technicians, they are kinda rushing coz they still need to go to other customers one.... so basically, they juz need to solve the problem complained by the customer.... they don't mind cropping up new problems.... =).... juz like my system.... every time they come = new problems cropping up after they get the initial problem fixed.....

This post has been edited by dingding: May 26 2007, 04:14 PM

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