Noted, thanks.

By the way, is there a life span for fiber optic cables? I already have cables in the wall which are 7 years now. Also, does fiber optic wires differ from the internet speed package we take?

My house’s fibre optic cables is 11 years old, and still working fine, so I would think there would be no problems there. Fiber optic wires just dictate what internet speed package you can subscribe to. So, if you have fibre optic cables in your house, you can subscribe to Unifi, maybe up 100Mbps.

Awesome, unifi installers are coming in shortly, I will ask them to check the existing wires too. Thanks again. 😊

how long is long?

my own exp... 50 ft is no problem, 55ft is probably still ok, 60ft starts to get difficult.

some superlink houses have a footprint >70ft - this will be difficult for a single router, however good.

best to install LAN cable, place router AP on lower floor, center of house.

using wireless repeater/extender will not work well... too much loss as yr house is "long".

This post has been edited by AVFAN: Feb 10 2018, 11:15 AM

not a big deal. you can throw away that stb box. hahaha. less channels. now, everything can be watched from internet.

With unifitv+jumbo+ruby, I hardly download videos nowadays. Spoilt for choice with so many channels.

I think it’s 70/75 feet and the house is extended fully for the front and back, both floors.

The tm technician just checked and he recommended the same, to add an AP on the lower floor. I told him that I can barely get any signal on the lower floor previously.

Anyone? I work in retail so I can't go to TM point until my day off

no one can be sure as they seem to do different things with diff customers at diff times in diff places.

if u can't go to tm point... u can CALL 100, can be done via phone if there is some deal for you.

that does look like the viable option for you.

if u r going 100mbps, then can use the new router they give u as main router at yr upper back corner.

then, u buy a good router as AP to cover the wifi needs in areas the main cannot reach.

do not try to stinge by using old or cheap routers.

u will need a good router to get optimal wifi performance be it 2.4ghz or 5ghz.

more so for your very long house.

do keep us posted when u are thru with it, what results, i like to know.

because every few days, someone will ask the same question as you:

"i have bad wifi in my house with unifi... what do i do?"

What is your current plan?

Can try online chat with them also.
Their response quite fast.

Well, I could but phone is not with me during working hours. It's locked inside the manager desk Only can use them during lunch hours.

100mbps @ RM299 exclude gst

I'll try my luck again on my break time(now), but sometimes the queue could take very long for them to get back to me.

yr case will not be simple.
u r on 100mbps, rm299.
there is no +rm10 to upgrade to.
so, u must terminate, reapply.
the questions... r u still on contract, apply what, if port available in yr area, possible to upgrade cheap or not, etc.

as it involves termination, i wud think u MUST go to TM point, reapply - u need to sign papers.
if your job does not permit u to go easily, cannot use phone, what else to do but to take a day leave to do that?
still, call first, clarify a few things, then u go to tmpoint to do what u hv to do.

And if u made some noise n ask to see the manager like someone did previously, u might get the same deal at rm189.

I hv subscribed to the Unifi 30M package. When I was subscribing to the package at RM139, I did not ask for a specific TV package. When I received my 1st bill, I note that it was the Jumbo Lite that I was billed for. From the info on their web site, the Sports Pack is also going at RM30. Would I be able to swap the Jumbo Lite with Sport Pack? Anyone has past experience to speak of? Tq.

Yup, can swap.

Call 100.

I just done this last week and the hypptv contract is renew for another year.

This post has been edited by Ebony & Ivory: Feb 10 2018, 06:54 PM

Swap the hypptv packs and contract has to renew for another year, sure boh?

Yup, the cs told me.

Only the hypptv contract is renew, not the internet.

service down in ampang