Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade
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 Oct 13 2017, 06:07 PM
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#1
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Senior Member
695 posts Joined: Apr 2010  
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QUOTE(kzai01 @ Oct 13 2017, 05:07 PM) Going to terminate Unifi(rm179/30mbps) Just terminated mine.. Bring your modem. Tip: try giving them without the adaptor first.. In my case, they didnt even ask for the adaptor.. Just keep as spare.anything i need return to TM?  Btw, i got an sms that my vip 5 was finally upgraded 1 day after i terminated it. Epic fail. |
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Nov 28 2017, 09:31 PM
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#2
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Senior Member
695 posts Joined: Apr 2010
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Have just got my upgrade from 10mbps unifi lite 10 to 30mps.
but the unifi portal still shows the old package. Is that normal? |
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Nov 29 2017, 08:43 AM
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#3
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Senior Member
695 posts Joined: Apr 2010
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QUOTE(MGM @ Nov 28 2017, 10:30 PM) So how much r u paying b4 n after upgrade? 129/139Any free call / std20 b4 n after upgrade? Any free Jumbo pack after upgrade? Any Free dect phone after upgrade? Any installation charges? no free call jumbo lite no dect phone. can redeem wired one at tm point but i dont bother. use my old dect phone. no installation charges. basically just install hypptv. waiting for them to update the dashboard to confirm. |
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Nov 29 2017, 04:33 PM
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#4
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Senior Member
695 posts Joined: Apr 2010
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QUOTE(alexwsk @ Nov 29 2017, 04:17 PM) ok, my RM10 upgrade from VIP10 (RM129) to UNIFI 30 (RM139) has been completed, called 100 last friday (24/11) morning, gd job TM my dashboard just got updated. They gave me jumbo and ruby?? previously 129 was jumbo lite. Now showing both jumbo and ruby (promo). Promo discount 120, perpetual like yours. No free 1 month unlike yours but should be getting cashback from shopback as i applied there.   my billing date was on 22/11, so I will only see the new bill + prorated (which already utilized by then) on 22/12? hopefully next bill on 22/12 will show the correct amount monthly RM139 + less than RM10 prorated adjustment (for 29/11-21/12 usage) [attachmentid=9390386] p/s: will request for router change if the next billing comes out with the correct amount, had a faulty DIR-615 sitting in my store room somewhere  This post has been edited by jason1986: Nov 29 2017, 04:35 PM |
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Nov 29 2017, 05:18 PM
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#5
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Senior Member
695 posts Joined: Apr 2010
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QUOTE(lyc1982 @ Nov 29 2017, 04:43 PM) how much is the cashback from shopback...? Around 140. I applied for the unifi 10 lite from there in October and recently upgraded to 139 bonanza. Not sure whether the upgrade will affect the cashback or not though. |
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Nov 29 2017, 07:11 PM
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#6
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Senior Member
695 posts Joined: Apr 2010
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QUOTE(lyc1982 @ Nov 29 2017, 05:26 PM) cashback of full 1 month rm140 ? i have no idea how they count, i subcribed for 129 unifi lite and in the shopback app, it gave me Rm140.60. That's actually more than 1 month even if u add gst. that means 100% cashback... wow... But still got 30 days before i get to withdraw, hopefully no issue with my cashback due to my upgrade a month later. |
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Dec 4 2017, 08:48 PM
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#7
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Senior Member
695 posts Joined: Apr 2010
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QUOTE(zellleonhart @ Dec 4 2017, 08:32 PM) Same here, was about to search online. I am at Pandan Indah (also considered part of Ampang). I called TM hotline, there's a pre-recorded announcement that says Ampang, bandar tun razak and some areas having disruption as they are having upgrade work ongoing from 3pm today until... 6th December 1pm WTF. How can you have down time for 3 days??? Yes its down. But no explanation given. Got sms saying estimated recovery at 3am.I can't call into the customer service now, waited for more than 20nin but never got picked up. Live chat also waited until the end nothing comes up. So fed uppp Edit: confirmed. People are talking in Twitter as well see pic [attachmentid=9400884] |
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Dec 5 2017, 09:25 AM
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#8
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Senior Member
695 posts Joined: Apr 2010
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QUOTE(OKLY @ Dec 5 2017, 09:08 AM) Probably cable or equipment fault somewhere in Ampang as Maxis Fibre users are also experiencing outage. my line in ampang is ok now since 8am |
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Dec 6 2017, 05:39 PM
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#9
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Senior Member
695 posts Joined: Apr 2010
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before the breakdown for whole of ampang last 2 days, i am getting 30mbps .. but now only 8mbps.. anyone else in ampang facing same issue
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Dec 6 2017, 05:47 PM
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#10
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Senior Member
695 posts Joined: Apr 2010
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QUOTE(kenjixx @ Dec 6 2017, 05:44 PM) im in ampang cannot even online for 2 days d ... consider yourself lucky jialattttt |
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Dec 7 2017, 08:59 PM
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#11
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Senior Member
695 posts Joined: Apr 2010
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Unifi in Ampang is still not fully functioning:-
(1) am getting around 8mbps only instead of 30mbps; (2) when i am using hypptv, internet light turns red and cant browse anything. |
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Feb 10 2018, 07:51 PM
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#12
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Senior Member
695 posts Joined: Apr 2010
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service down in ampang
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