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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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KKW
post Aug 9 2017, 09:02 PM

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Sifu, I just wondering any of you guys still have the RM20 special discount was offered to us last time.

I was looking at the bill today and just notice there is no more RM20 discount on my bill anymore

This post has been edited by KKW: Aug 9 2017, 09:02 PM
fruitie
post Aug 9 2017, 09:14 PM

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QUOTE(KKW @ Aug 9 2017, 09:02 PM)
Sifu, I just wondering any of you guys still have the RM20 special discount was offered to us last time.

I was looking at the bill today and just notice there is no more RM20 discount on my bill anymore
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Yes and now it is RM 70 for me after free upgrade to 50Mbps. They use RM 249 Advance 50 pricing as basis.
nothintodo
post Aug 9 2017, 09:37 PM

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hi. anyone experiencing intermittent internet downtimes?

Edit: Seri Kembangan area

This post has been edited by nothintodo: Aug 9 2017, 09:46 PM
lyc1982
post Aug 9 2017, 09:39 PM

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QUOTE(Pegasus88 @ Aug 9 2017, 08:32 PM)
Same issue here. 30mbps package got 0.30mbps download speed. Upload is normal, about 9mbps.

From Miri as well, also waiting the "call back team" for troubleshoot and "port reset".

but my neighbours are all alright lol sweat.gif
*
miri here...this evening started to slow down like hell

just upgraded to 50Mbps 2 days ago...no issue until today

KKW
post Aug 9 2017, 09:47 PM

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QUOTE(fruitie @ Aug 9 2017, 09:14 PM)
Yes and now it is RM 70 for me after free upgrade to 50Mbps. They use RM 249 Advance 50 pricing as basis.
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Oh I think I overlook the discount stated on recurring charges statement blush.gif

Thanks anyway.

My upgrade from 50mbps to 100mbps still pending bangwall.gif
WhatMan
post Aug 9 2017, 09:48 PM

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Reporting from Miri, also slow using Unifi. Cable broken?
fruitie
post Aug 9 2017, 09:51 PM

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QUOTE(KKW @ Aug 9 2017, 09:47 PM)
Oh I think I overlook the discount stated on recurring charges statement  blush.gif

Thanks anyway.

My upgrade from 50mbps to 100mbps still pending  bangwall.gif
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laugh.gif No worries la, they will not retract back. tongue.gif
Do like others, make a complaint to MCMC. tongue.gif
redforest
post Aug 9 2017, 09:58 PM

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QUOTE(lyc1982 @ Aug 9 2017, 09:39 PM)
miri here...this evening started to slow down like hell

just upgraded to 50Mbps 2 days ago...no issue until today
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hi, may I know which area in Miri is your house located at? I just checked with TM (after making a report regarding the bad connection issue) just now and there is still no schedule for the free upgrade for my line.
xperiaVuser
post Aug 9 2017, 09:58 PM

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...

This post has been edited by xperiaVuser: Feb 2 2018, 12:39 AM
nothintodo
post Aug 9 2017, 09:59 PM

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welp looks like something's wrong. i'm getting random disconnects and request timeouts every 3-4 mins
biatche
post Aug 9 2017, 10:31 PM

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insider said TM dont even know what is wrong at this moment in time but they are aware of it
noobandroid
post Aug 9 2017, 10:40 PM

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mine also slow here, but using vpn is back to normal
Pegasus88
post Aug 9 2017, 10:52 PM

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QUOTE(noobandroid @ Aug 9 2017, 10:40 PM)
mine also slow here, but using vpn is back to normal
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KK also got problem with unifi ?
noobandroid
post Aug 9 2017, 10:59 PM

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QUOTE(Pegasus88 @ Aug 9 2017, 10:52 PM)
KK also got problem with unifi ?
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yeah somehow youtube auto detect and streams at 240p ==!

ping for gaming seems fine though
biatche
post Aug 9 2017, 11:02 PM

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what did 100 say
Pegasus88
post Aug 9 2017, 11:08 PM

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QUOTE(biatche @ Aug 9 2017, 11:02 PM)
what did 100 say
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"Ok Sir, our "call back team" will call back you between 7pm to 10pm to reset port"...and still waiting now. mega_shok.gif
acapniamaxtor
post Aug 9 2017, 11:22 PM

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got upgrade today smile.gif

user posted image

Maybe bcoz keep contact cs n leave low rating tongue.gif. Glad did not have to do all that MMC thing.
soulfly
post Aug 9 2017, 11:43 PM

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QUOTE(lyc1982 @ Aug 9 2017, 09:39 PM)
miri here...this evening started to slow down like hell

just upgraded to 50Mbps 2 days ago...no issue until today
*
QUOTE(WhatMan @ Aug 9 2017, 09:48 PM)
Reporting from Miri, also slow using Unifi. Cable broken?
*
QUOTE(redforest @ Aug 9 2017, 09:58 PM)
hi, may I know which area in Miri is your house located at? I just checked with TM (after making a report regarding the bad connection issue) just now and there is still no schedule for the free upgrade for my line.
*
which miri area were you guys? i'm at pujut 9. unifi 30mbps, still not getting the free upgrade yet.

my line was really crappy since evening.
and the bad speed degrading since a few weeks ago didn't help either. and i thought i was the only one having bad speed.

i'm only getting around 7mbps DL since last month (which i just realized). it was a stable 7mbps-ish... lol, but of course it's not fair since we paid for 30mbps, not 7mbps. shakehead.gif
sent complain email in the afternoon, and the line become worse in the evening lol. supposed to be the other way round. rclxub.gif

This post has been edited by soulfly: Aug 9 2017, 11:44 PM
Pegasus88
post Aug 9 2017, 11:46 PM

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QUOTE(soulfly @ Aug 9 2017, 11:43 PM)
which miri area were you guys? i'm at pujut 9. unifi 30mbps, still not getting the free upgrade yet.

my line was really crappy since evening.
and the bad speed degrading since a few weeks ago didn't help either. and i thought i was the only one having bad speed.

i'm only getting around 7mbps DL since last month (which i just realized). it was a stable 7mbps-ish... lol, but of course it's not fair since we paid for 30mbps, not 7mbps.  shakehead.gif
sent complain email in the afternoon, and the line become worse in the evening lol. supposed to be the other way round.  rclxub.gif
*
Wow I didnt know LYN got so much Mirian.

Same Kampung,Im at Pujut 6, same 30mbps waiting ages for free upgrade.

Same internet got problem too.

This post has been edited by Pegasus88: Aug 9 2017, 11:46 PM
hatakeka
post Aug 9 2017, 11:49 PM

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Hello also from Miri .
I have unifi 30Mbps , worked fine until this afternoon. Superslow now.

I wonder what the problem is ?

Also how do you guys get the 50Mbps free upgrade? Still got offer available ?

I remember my parents telling me they got a message from TM but she didn't understand what they mean, something about an upgrade. I told my parents to say yes.. but they didn't do anything lol. Guess 30Mbps more than enough for them.
I was away from Miri and of course from my parents so can't tech support them .

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