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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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Pegasus88
post Aug 9 2017, 08:32 PM

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From: MIRI


QUOTE(redforest @ Aug 9 2017, 06:42 PM)
same here, same location. have you successfully made a report to the technical team on 100? it seemed the queue is so long that my call was redirected to another department, and I was told that the technical team will call me back, still waiting. Queue at TM Live Chat seems to take forever too, or perhaps my connection dropped hence I dropped out of the queue. I wonder is this nationwide problem or just Miri/Sarawak, speedtest result with tm's server seems perfect.
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QUOTE(Chuckcuhchuckcuhc @ Aug 9 2017, 06:50 PM)
Yeah im from miri aswell..unifi is dang slow rite now..i tot im the only one who has this problem
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Same issue here. 30mbps package got 0.30mbps download speed. Upload is normal, about 9mbps.

From Miri as well, also waiting the "call back team" for troubleshoot and "port reset".

but my neighbours are all alright lol sweat.gif
Pegasus88
post Aug 9 2017, 10:52 PM

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From: MIRI


QUOTE(noobandroid @ Aug 9 2017, 10:40 PM)
mine also slow here, but using vpn is back to normal
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KK also got problem with unifi ?
Pegasus88
post Aug 9 2017, 11:08 PM

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From: MIRI


QUOTE(biatche @ Aug 9 2017, 11:02 PM)
what did 100 say
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"Ok Sir, our "call back team" will call back you between 7pm to 10pm to reset port"...and still waiting now. mega_shok.gif
Pegasus88
post Aug 9 2017, 11:46 PM

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725 posts

Joined: Mar 2011
From: MIRI


QUOTE(soulfly @ Aug 9 2017, 11:43 PM)
which miri area were you guys? i'm at pujut 9. unifi 30mbps, still not getting the free upgrade yet.

my line was really crappy since evening.
and the bad speed degrading since a few weeks ago didn't help either. and i thought i was the only one having bad speed.

i'm only getting around 7mbps DL since last month (which i just realized). it was a stable 7mbps-ish... lol, but of course it's not fair since we paid for 30mbps, not 7mbps.  shakehead.gif
sent complain email in the afternoon, and the line become worse in the evening lol. supposed to be the other way round.  rclxub.gif
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Wow I didnt know LYN got so much Mirian.

Same Kampung,Im at Pujut 6, same 30mbps waiting ages for free upgrade.

Same internet got problem too.

This post has been edited by Pegasus88: Aug 9 2017, 11:46 PM
Pegasus88
post Aug 10 2017, 12:40 AM

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725 posts

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From: MIRI


Speed in Miri improved, goes up to 20mbps now, ping 100+

Hope they can fully recover it by tomorrow.
Pegasus88
post Nov 28 2017, 10:30 AM

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725 posts

Joined: Mar 2011
From: MIRI


Receive Thankyousurprise email at January for upgrading 30mbps to 50mbps

Receive sms that my unifi will be upgraded to 50mbps by October

Today called in 100, no upgrade request in the system. dafuq...

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