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 TP-LINK Malaysia Official Thread, Technical Enquiries and Support

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razkal
post Dec 2 2017, 01:34 PM

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Hello guys, just got my AC3150 router today. Have been trying to setup the router but it failed to connect to internet. Of course using password given by TM unifi. Any thought on this. On my first trial i did not switch of modem just setup normally on the router. Second trial i reset the router back to factory setting-->restart modem-->setup router. Still didnt work for me. I check the WAN light is switch on the router so should be any problem. Also checked connection no problem. After that i reattached my old router and the internet connection work as it should.

This post has been edited by razkal: Dec 2 2017, 01:56 PM
calvinlaw510
post Dec 2 2017, 02:27 PM

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QUOTE(razkal @ Dec 2 2017, 01:34 PM)
Hello guys, just got my AC3150 router today. Have been trying to setup the router but it failed to connect to internet. Of course using password given by TM unifi. Any thought on this. On my first trial i did not switch of modem just setup normally on the router. Second trial i reset the router back to factory setting-->restart modem-->setup router. Still didnt work for me. I check the WAN light is switch on the router so should be any problem. Also checked connection no problem. After that i reattached my old router and the internet connection work as it should.
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Pls enable iptv and select unifi profile.
blacktubi
post Dec 2 2017, 02:28 PM

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QUOTE(razkal @ Dec 2 2017, 01:34 PM)
Hello guys, just got my AC3150 router today. Have been trying to setup the router but it failed to connect to internet. Of course using password given by TM unifi. Any thought on this. On my first trial i did not switch of modem just setup normally on the router. Second trial i reset the router back to factory setting-->restart modem-->setup router. Still didnt work for me. I check the WAN light is switch on the router so should be any problem. Also checked connection no problem. After that i reattached my old router and the internet connection work as it should.
*
Have you selected the Unifi profile? It is required in order for Unifi to work.

https://www.blacktubi.com/tp-link-_unifi_9/
razkal
post Dec 2 2017, 02:36 PM

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QUOTE(calvinlaw510 @ Dec 2 2017, 02:27 PM)
Pls enable iptv and select unifi profile.
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QUOTE(blacktubi @ Dec 2 2017, 02:28 PM)
Have you selected the Unifi profile? It is required in order for Unifi to work.

https://www.blacktubi.com/tp-link-_unifi_9/
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notworthy.gif Thank you very much sir. Problem solved. Internet connected
razkal
post Dec 2 2017, 02:40 PM

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how to change dns server? should i disable IPV6 connection?
razkal
post Dec 2 2017, 02:54 PM

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It's ok found it already under DHCP setting
blacktubi
post Dec 2 2017, 03:10 PM

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QUOTE(razkal @ Dec 2 2017, 02:40 PM)
how to change dns server? should i disable IPV6 connection?
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I prefer leaving IPV6 disabled as it may cause issues with some sites currently.
SilentVampire
post Dec 2 2017, 03:12 PM

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QUOTE(razkal @ Dec 2 2017, 02:36 PM)
notworthy.gif Thank you very much sir. Problem solved. Internet connected
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Good to hear that. I would prefer to do my own VLAN tagging though. Hope you are enjoying the new router. Mine is stable and I am enjoying ir so far.
SilentVampire
post Dec 2 2017, 03:13 PM

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QUOTE(playoff90 @ Nov 30 2017, 05:08 PM)
Sorry being noob here.. 5000 is built up area... and also what is 3 phase power?
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3 phase power is 3 phase wiring. See here for further info about this:

https://www.recommend.my/blog/malaysia-hous...ng/?hlid=4PqWni
SilentVampire
post Dec 2 2017, 03:15 PM

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QUOTE(blacktubi @ Dec 2 2017, 03:10 PM)
I prefer leaving IPV6 disabled as it may cause issues with some sites currently.
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True. Plus the implementation of IPv6 is not really optimized for use in Msia yet.
razkal
post Dec 3 2017, 11:55 AM

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Ok noted. Will leave IPV6 disable. Enjoying the router speed and stability. Also I noticed that some of the router features such as MU MIMO, airtime fairness and packet distribution is not enabled by default. Should I enable them? Other functions that I really like from this router is the ability to use apps to control some of the router basic settings and can also be monitored outside my house including real-time bandwidth usage. Other settings maybe I don't explore yet. Probably a bit overkill for casual users as myself.
blacktubi
post Dec 3 2017, 01:25 PM

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QUOTE(razkal @ Dec 3 2017, 11:55 AM)
Ok noted. Will leave IPV6 disable. Enjoying the router speed and stability.  Also I noticed that some of the router features such as MU MIMO, airtime fairness and packet distribution is not enabled by default. Should I enable them? Other functions that I really like from this router is the ability to use apps to control some of the router basic settings and can also be monitored outside my house including real-time bandwidth usage. Other settings maybe I don't explore yet. Probably a bit overkill for casual users as myself.
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I suggest update it to the latest firmware and you may have more features.

MU-MIMO is not useful as it requires MU-MIMO devices. Maybe you can enable Airtime Fairness as it may help a little.
SilentVampire
post Dec 3 2017, 07:06 PM

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QUOTE(razkal @ Dec 3 2017, 11:55 AM)
Ok noted. Will leave IPV6 disable. Enjoying the router speed and stability.  Also I noticed that some of the router features such as MU MIMO, airtime fairness and packet distribution is not enabled by default. Should I enable them? Other functions that I really like from this router is the ability to use apps to control some of the router basic settings and can also be monitored outside my house including real-time bandwidth usage. Other settings maybe I don't explore yet. Probably a bit overkill for casual users as myself.
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That's what makes the price worthwhile. I love all the extra features that this router has, and I have updated it to the latest firmware, which has more features. Will leave you to explore for yourself rclxms.gif
razkal
post Dec 4 2017, 11:37 AM

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QUOTE(blacktubi @ Dec 3 2017, 01:25 PM)
I suggest update it to the latest firmware and you may have more features.

MU-MIMO is not useful as it requires MU-MIMO devices. Maybe you can enable Airtime Fairness as it may help a little.
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Ok will do that.

QUOTE(SilentVampire @ Dec 3 2017, 07:06 PM)
That's what makes the price worthwhile. I love all the extra features that this router has, and I have updated it to the latest firmware, which has more features. Will leave you to explore for yourself  rclxms.gif
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Yes it's a worthy purchase. Was wondering whether anyone using notebook cooler with this router? This thing seems to run quite hot IMHO.
arrsoo
post Dec 4 2017, 11:41 AM

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QUOTE(blacktubi @ Dec 3 2017, 01:25 PM)
I suggest update it to the latest firmware and you may have more features.

MU-MIMO is not useful as it requires MU-MIMO devices. Maybe you can enable Airtime Fairness as it may help a little.
*
QUOTE(SilentVampire @ Dec 3 2017, 07:06 PM)
That's what makes the price worthwhile. I love all the extra features that this router has, and I have updated it to the latest firmware, which has more features. Will leave you to explore for yourself  rclxms.gif
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what is the latest firmware for this c3150 pls?
SilentVampire
post Dec 4 2017, 12:00 PM

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QUOTE(arrsoo @ Dec 4 2017, 11:41 AM)
what is the latest firmware for this c3150 pls?
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See here:

http://www.tp-link.com.my/download/Archer-...0.html#Firmware
SilentVampire
post Dec 4 2017, 12:02 PM

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QUOTE(razkal @ Dec 4 2017, 11:37 AM)
Ok will do that.
Yes it's a worthy purchase. Was wondering whether anyone using notebook cooler with this router? This thing seems to run quite hot IMHO.
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Mine is warm to the touch, but not hot. To be fair, this router is quite powerful and the heat dispersion system is not that good.
Jjuggler
post Dec 4 2017, 12:54 PM

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QUOTE(SilentVampire @ Dec 4 2017, 12:02 PM)
Mine is warm to the touch, but not hot. To be fair, this router is quite powerful and the heat dispersion system is not that good.
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Have you purchased the current archer c7 bro? what router you are current using? rclxms.gif
SilentVampire
post Dec 4 2017, 02:29 PM

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QUOTE(Jjuggler @ Dec 4 2017, 12:54 PM)
Have you purchased the current archer c7 bro? what router you are current using? rclxms.gif
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Hey bro, not yet. I am using the Archer C3150 v2 and it is serving me well so I don’t need to get the Archer C7 v4. But, I am waiting for the next sale to get it as I will have it as a backup rather than the Archer C7 v2, which is okay but unreliable and the firmware is getting old.

Anyway, reading Amazon reviews of the Archer C7 v4 shows that it is better than the Archer C7 v2, with improved antennae and firmware.
mztang52
post Dec 4 2017, 03:01 PM

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QUOTE(SilentVampire @ Dec 4 2017, 03:29 PM)
Hey bro, not yet. I am using the Archer C3150 v2 and it is serving me well so I don’t need to get the Archer C7 v4. But, I am waiting for the next sale to get it as I will have it as a backup rather than the Archer C7 v2, which is okay but unreliable and the firmware is getting old.

Anyway, reading Amazon reviews of the Archer C7 v4 shows that it is better than the Archer C7 v2, with improved antennae and firmware.
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If you can get Archer C9, you will not get Archer C7. I have tried it myself, Archer C9 is a lot more better than C7.

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