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 TP-LINK Malaysia Official Thread, Technical Enquiries and Support

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JohnLai
post Dec 6 2017, 07:42 PM

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QUOTE(blacktubi @ Dec 6 2017, 12:30 PM)
This is what will happen when I try to open some prohibited websites with TP-Link Homecare enabled.

It is pretty handy especially if you have users that are not really good with computer and it works on the entire network.
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Not ideal.

I am hoping for hostname list blocking style since later version of TP-Link archers are based on open-wrt

If TPLink can add this package https://github.com/openwrt/packages/tree/ma...t/adblock/files , it would be great

But TP-Link can't even fix C1200 V1 random reboot issue. doh.gif
SilentVampire
post Dec 6 2017, 07:43 PM

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QUOTE(llk @ Dec 6 2017, 07:27 PM)
I just received AC1750, trying to configure internet setup it keep failed, anyone can give guideline how to setup unifi?
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Select the Unifi profile. I am sure it is somewhere. Is that V2 or V4?
SilentVampire
post Dec 6 2017, 07:43 PM

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QUOTE(JohnLai @ Dec 6 2017, 07:42 PM)
Not ideal.

I am hoping for hostname list blocking style since later version of TP-Link archers are based on open-wrt

If TPLink can add this package https://github.com/openwrt/packages/tree/ma...t/adblock/files  , it would be great

But TP-Link can't even fix C1200 V1 random reboot issue.  doh.gif
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Not possible, as they used the Trend Micro database.
llk
post Dec 6 2017, 08:03 PM

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QUOTE(SilentVampire @ Dec 6 2017, 07:43 PM)
Select the Unifi profile. I am sure it is somewhere. Is that V2 or V4?
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Mine is V4, no more option for unifi or other ISP to choose sad.gif , i follow exactly the user manual but still not able to bring up the internet sad.gif
SilentVampire
post Dec 6 2017, 08:50 PM

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QUOTE(llk @ Dec 6 2017, 08:03 PM)
Mine is V4, no more option for unifi or other ISP to choose  sad.gif , i follow exactly the user manual but still not able to bring up the internet  sad.gif
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You sure? Log into your router, go to ‘Advanced’, then ‘IPTV’, then click on ‘Mode’, and select ‘Malaysia - Unifi’. LAN1 will be for IPTV as a default, and LAN2, LAN3, and LAN4, is Internet. Enable ‘IGMP Proxy’ and ‘IGMP Version’ v3.
llk
post Dec 6 2017, 09:03 PM

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QUOTE(SilentVampire @ Dec 6 2017, 08:50 PM)
You sure? Log into your router, go to ‘Advanced’, then ‘IPTV’, then click on ‘Mode’, and select ‘Malaysia - Unifi’. LAN1 will be for IPTV as a default, and LAN2, LAN3, and LAN4, is Internet. Enable ‘IGMP Proxy’ and ‘IGMP Version’  v3.
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Yup, i discovered this part, i think i choose IGMP Version V2 instead of V3, will try again later, now went out for dinner.

Btw i found out a user review in Lazada stated workaround as below, he said need to connect the STB, my STB i never used at all since i installed my unifi 8-9 years ago, i got astro installed so i didn't need it, i also forgot where i keep doh.gif
For the MAC clone portion, i try to get the value from my old router but when applied in tplink router it keep said format wrong.

Tips:
1) The dropdown boxes in the setup has sliders despite looking like it doesnt. At first i thought the selections in each dropdown was limited to what was shown, but you need to click and drag the right side of the dropdown to slide down to additional options.
2)Make sure you connect all cables including the STB (Hypp Tv box) in LAN1 even though you don't use it. Then start the quick setup. In my case it failed to connect.
3) Then setup the IPTV (despite failing the setup above) for malaysia-unifi in the advanced/network/IPTV tab.
4) I had to use MAC clone of my original TM router (found underneath the router). Choose 'use custom MAC address' and key in your original router's MAC.
5)Turn the router off & restart the modem, once it connects (around 2 mins) then turn on the router on & wait for it to connect.
6) In my case the internet connection LED only turned green once i opened the STB and opened hypp tv. Once it connects you can turn the STB off.
7) Have patience. For some reason this router takes more time to connect. While the original unifi router took 1min or less, this one takes 2-3 mins. I always leave my routers on 24/7 so its a one time annoyance for me. LOL
1 person found this helpful


This post has been edited by llk: Dec 6 2017, 09:08 PM
Eddx
post Dec 6 2017, 09:16 PM

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QUOTE(blacktubi @ Dec 6 2017, 05:30 PM)
I have the C3150 and I guess it has one of the best coverage among consumer routers currently.

I prefer a router and powerline extender configuration over mesh for our Malaysia concrete houses. Mesh networking rely on wireless for backhaul and concrete isn't really helpful.

As for the heat, nothing much to worry. It is warm to the touch but the router is designed to run at much higher temperature.
*
That's good to know, I would believe most of us will just let the router run non stop until need to reboot or when away from home for long periods biggrin.gif

QUOTE(SilentVampire @ Dec 6 2017, 06:30 PM)
True, but yours is AC3150 v1? Looks a bit different from mine. V2 should be much improved.
Lol, thanks for the heads up. I was wondering if upright was the best position for them.
Bro, yours is AC1200 v1? Should be able to connect to the Tether app. Did you update your Tether app?
The coverage is very good and definitely as bro blacktubi mentioned, it has on of the best coverage among consumer routers now, with excellent firmware.
Definitely router and powerline/extender conguration is the most optimal solution for now, over mesh networking.
And no, the heat is perfectly fine and it is not too hot at all. You need to elevate your router somehow so it can get some airflow at the bottom.
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Will buy it and give it a go smile.gif

C3150 at 899 + good extender at around 100-200, definitely cheaper than mesh networking solution sweat.gif


SilentVampire
post Dec 6 2017, 09:44 PM

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QUOTE(llk @ Dec 6 2017, 09:03 PM)
Yup, i discovered this part, i think i choose IGMP Version V2 instead of V3, will try again later, now went out for dinner.

Btw i found out a user review in Lazada stated workaround as below, he said need to connect the STB, my STB i never used at all since i installed my unifi 8-9 years ago, i got astro installed so i didn't need it, i also forgot where i keep  doh.gif
For the MAC clone portion, i try to get the value from my old router but when applied in tplink router it keep said format wrong.

Tips:
1) The dropdown boxes in the setup has sliders despite looking like it doesnt. At first i thought the selections in each dropdown was limited to what was shown, but you need to click and drag the right side of the dropdown to slide down to additional options.
2)Make sure you connect all cables including the STB (Hypp Tv box) in LAN1 even though you don't use it. Then start the quick setup. In my case it failed to connect.
3) Then setup the IPTV (despite failing the setup above) for malaysia-unifi in the advanced/network/IPTV tab.
4) I had to use MAC clone of my original TM router (found underneath the router). Choose 'use custom MAC address' and key in your original router's MAC.
5)Turn the router off & restart the modem, once it connects (around 2 mins) then turn on the router on & wait for it to connect.
6) In my case the internet connection LED only turned green once i opened the STB and opened hypp tv. Once it connects you can turn the STB off.
7) Have patience. For some reason this router takes more time to connect. While the original unifi router took 1min or less, this one takes 2-3 mins. I always leave my routers on 24/7 so its a one time annoyance for me. LOL
1 person found this helpful
*
Yes, I saw that too. I am quite surprised it takes this amount of effort to connect to Unifi and get Internet access via this router. Good luck bro.

QUOTE(Eddx @ Dec 6 2017, 09:16 PM)
That's good to know, I would believe most of us will just let the router run non stop until need to reboot or when away from home for long periods biggrin.gif
Will buy it and give it a go smile.gif

C3150 at 899 + good extender at around 100-200, definitely cheaper than mesh networking solution sweat.gif
*
C3150 can be had for RM729, and not 899+. See here: http://www.lazada.com.my/tp-link-archer-c3...53bfXBDGoa&mp=1

Will also recommend this extender, although pricey, but well worth the price:

http://www.lazada.com.my/tp-link-ac1750-wi...e6dbvISlKW&mp=1

By the way, just a disclaimer. I don’t work for this seller lol. I have bought all my networking products from this seller many times and they are definitely reliable, so I am recommending him to you.

llk
post Dec 6 2017, 09:46 PM

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QUOTE(SilentVampire @ Dec 6 2017, 09:44 PM)
Yes, I saw that too. I am quite surprised it takes this amount of effort to connect to Unifi and get Internet access via this router. Good luck bro.
C3150 can be had for RM729, and not 899+. See here: http://www.lazada.com.my/tp-link-archer-c3...53bfXBDGoa&mp=1

Will also recommend this extender, although pricey, but well worth the price:

http://www.lazada.com.my/tp-link-ac1750-wi...e6dbvISlKW&mp=1

By the way, just a disclaimer. I don’t work for this seller lol. I have bought all my networking products from this seller many times and they are definitely reliable, so I am recommending him to you.
*
Finally got the internet connected by followed your guideline, it is correct need to choose IGMP Version V3 rclxms.gif Thank you so much notworthy.gif


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blacktubi
post Dec 6 2017, 09:55 PM

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QUOTE(JohnLai @ Dec 6 2017, 07:42 PM)
Not ideal.

I am hoping for hostname list blocking style since later version of TP-Link archers are based on open-wrt

If TPLink can add this package https://github.com/openwrt/packages/tree/ma...t/adblock/files  , it would be great

But TP-Link can't even fix C1200 V1 random reboot issue.  doh.gif
*
It is an anti malware system not an ad blocking system. Imagine the number of hosts they need to maintain. Advertisement hosts are typically fixed so naturally hostname blocking is the better choice.

The system TP-Link implement is actually more advanced as it uses packet inspection to match virus definitions, I could've host the malware somewhere and it still can be effective. smile.gif
SilentVampire
post Dec 6 2017, 10:03 PM

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QUOTE(llk @ Dec 6 2017, 09:46 PM)
Finally got the internet connected by followed your guideline, it is correct need to choose IGMP Version V3 rclxms.gif  Thank you so much  notworthy.gif
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Great to hear that bro. Happy to help thumbup.gif
llk
post Dec 6 2017, 10:09 PM

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QUOTE(SilentVampire @ Dec 6 2017, 10:03 PM)
Great to hear that bro. Happy to help  thumbup.gif
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Seriously without your info i guess i got to wait till tomorrow make a call to Tplink.
SilentVampire
post Dec 6 2017, 10:13 PM

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QUOTE(llk @ Dec 6 2017, 10:09 PM)
Seriously without your info i guess i got to wait till tomorrow make a call to Tplink.
*
No worries bro. Enjoy your Internet tonight rclxm9.gif
Eddx
post Dec 7 2017, 10:14 AM

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QUOTE(SilentVampire @ Dec 6 2017, 09:44 PM)
Yes, I saw that too. I am quite surprised it takes this amount of effort to connect to Unifi and get Internet access via this router. Good luck bro.
C3150 can be had for RM729, and not 899+. See here: http://www.lazada.com.my/tp-link-archer-c3...53bfXBDGoa&mp=1

Will also recommend this extender, although pricey, but well worth the price:

http://www.lazada.com.my/tp-link-ac1750-wi...e6dbvISlKW&mp=1

By the way, just a disclaimer. I don’t work for this seller lol. I have bought all my networking products from this seller many times and they are definitely reliable, so I am recommending him to you.
*
Thanks thumbup.gif and I think they got a physical store, will just walk in over weekend biggrin.gif
Jjuggler
post Dec 7 2017, 11:50 AM

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QUOTE(blacktubi @ Dec 6 2017, 03:37 PM)
Not every router / firmware version is supported.

Check that from here.
http://www.tp-link.com.my/tether_compatibility_list/
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my friend, my current router supplied by tm is c1200 v1.


QUOTE(SilentVampire @ Dec 6 2017, 06:30 PM)

Bro, yours is AC1200 v1? Should be able to connect to the Tether app. Did you update your Tether app?

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Yes bro. mine is C1200. My tether app is at latest update.
SilentVampire
post Dec 7 2017, 12:04 PM

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QUOTE(Jjuggler @ Dec 7 2017, 11:50 AM)
my friend, my current router supplied by tm is c1200 v1.
Yes bro. mine is C1200. My tether app is at latest update.
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That’s very strange then. Might be the firmware update from TMt that is messing with the Tether app.
Jjuggler
post Dec 7 2017, 12:21 PM

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QUOTE(SilentVampire @ Dec 7 2017, 12:04 PM)
That’s very strange then. Might be the firmware update from TMt that is messing with the Tether app.
*
I have to manually turn off the wifi at the admin interface rather than using a physical button available at the back of the router since i turn off the led's. doh.gif
SilentVampire
post Dec 7 2017, 02:20 PM

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QUOTE(Jjuggler @ Dec 7 2017, 12:21 PM)
I have to manually turn off the wifi at the admin interface rather than using a physical button available at the back of the router since i turn off the led's.  doh.gif
*
Haha bro, change that damn router if you can soon. If you can’t now, just use it first fir the meantime.
Jjuggler
post Dec 7 2017, 03:02 PM

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QUOTE(SilentVampire @ Dec 7 2017, 02:20 PM)
Haha bro, change that damn router if you can soon. If you can’t now, just use it first fir the meantime.
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Because when you turn off the led's, you cant really know whether you turn off the wireless signal or not. Sometime it activates wps function. I will change the router soon. haha. For time being, i sold my c7 to my friend, and planning to get tplink c3150.
SilentVampire
post Dec 7 2017, 03:17 PM

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QUOTE(Jjuggler @ Dec 7 2017, 03:02 PM)
Because when you turn off the led's, you cant really know whether you turn off the wireless signal or not. Sometime it activates wps function. I will change the router soon. haha. For time being, i sold my c7 to my friend, and planning to get tplink c3150.
*
Wait for the 12/12 sale on Lazada bro. 5 more days. Will send you a message if there is a great offer.

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