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Credit Cards Credit Card v20, Post/Ask general questions here, Please read post 1-3 before posting, tq

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Human Nature
post Aug 28 2020, 03:45 PM

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QUOTE(fruitie @ Aug 28 2020, 03:38 PM)
At first she also told me email them at cardservices@affinbank.com.my but after I questioned her about "Step 3" in the webpage, she came back with this:

Please let me know if yours goes through via email.

OK, now she said if apply via link can send via email pulak. rclxub.gif

I will send via email.
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Haha, I expect a roller coaster ride for this bank card.

I have submitted to the email. The acknowledgement email goes like this:

QUOTE
We acknowledge receipt of your request and willattend to them within the following:
1.  Card cancellation - 3 working days
2.  Card replacement - 3 working days
3.  Change information - 3 working days
4.  Credit balance refund - 3 working days
5.  Other request - will be advised according to complexity of request


laugh.gif
fruitie
post Aug 28 2020, 04:10 PM

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QUOTE(Human Nature @ Aug 28 2020, 03:45 PM)
Haha, I expect a roller coaster ride for this bank card.

I have submitted to the email. The acknowledgement email goes like this:
laugh.gif
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Same me too. laugh.gif
Anyway, I already submitted a copy of my NRIC and latest payslip to the email address advised by CS. I also got the same email as you shared.

Let's all anticipate how it will go from here. laugh.gif
ronnie
post Aug 28 2020, 04:29 PM

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Let's hope AFFIN iron out all these issues with surge of applications for the Duo card.

Step 3
Credit Card application and supporting documents must be submitted personally by the applicant to any AFFINBANK branches, please bring your original supporting documents for verification.

Note: application via fax, e-mail or directly to AFFINBANK Cards Business Department are not allowed.

This post has been edited by ronnie: Aug 28 2020, 04:57 PM
cucikaki
post Aug 28 2020, 05:25 PM

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QUOTE(jiaen0509 @ Aug 28 2020, 03:39 PM)
Will the branch blur when we bring documents to them?
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Just drop my docs at branch. They completely blurrr ahahahah. They check system cant find my application. So end up i fill in manual form at the branch.
GrumpyNooby
post Aug 28 2020, 05:27 PM

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QUOTE(cucikaki @ Aug 28 2020, 05:25 PM)
Just drop my docs at branch. They completely blurrr ahahahah. They check system cant find my application. So end up i fill in manual form at the branch.
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Not a surprise at all! dry.gif
Human Nature
post Aug 28 2020, 05:45 PM

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QUOTE(cucikaki @ Aug 28 2020, 05:25 PM)
Just drop my docs at branch. They completely blurrr ahahahah. They check system cant find my application. So end up i fill in manual form at the branch.
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Wah risk taker. They already have a manual form for the Duo card?
GrumpyNooby
post Aug 28 2020, 05:47 PM

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QUOTE(Human Nature @ Aug 28 2020, 05:45 PM)
Wah risk taker. They already have a manual form for the Duo card?
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RM 80 cash back per month is so lucrative. laugh.gif
Effective cash back not so important, amount matters.
Human Nature
post Aug 28 2020, 05:57 PM

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QUOTE(GrumpyNooby @ Aug 28 2020, 05:47 PM)
RM 80 cash back per month is so lucrative. laugh.gif
Effective cash back not so important, amount matters.
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It’s been quite some time since i got excited with a new CC and applied straight away 😄 hope affin dont screw the application up
ClarenceT
post Aug 28 2020, 05:59 PM

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QUOTE(Human Nature @ Aug 28 2020, 05:45 PM)
Wah risk taker. They already have a manual form for the Duo card?
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Nowadays forms are no longer pre-printed.
Keep pdf files and print the form when needed.
But the most important one is referral code or staff code if the branch/manager/officer has sales target.
GrumpyNooby
post Aug 28 2020, 06:00 PM

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QUOTE(Human Nature @ Aug 28 2020, 05:57 PM)
It’s been quite some time since i got excited with a new CC and applied straight away 😄 hope affin dont screw the application up
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Initially I was interested with their competitive FD rates.
Then I wanted to get their VS credit card for contactless cash back with no min spending required as opposed to PB Quantum Visa.
Somehow, application wasn't processed and called CS to find my status. Their CS unable to find any credit card application in their system. doh.gif
Human Nature
post Aug 28 2020, 06:16 PM

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QUOTE(ClarenceT @ Aug 28 2020, 05:59 PM)
Nowadays forms are no longer pre-printed.
Keep pdf files and print the form when needed.
But the most important one is referral code or staff code if the branch/manager/officer has sales target.
*
My 1st ever credit card was through this way. The staff followed up till successful application. So maybe cucikaki will be the fastest to get.

QUOTE(GrumpyNooby @ Aug 28 2020, 06:00 PM)
Initially I was interested with their competitive FD rates.
Then I wanted to get their VS credit card for contactless cash back with no min spending required as opposed to PB Quantum Visa.
Somehow, application wasn't processed and called CS to find my status. Their CS unable to find any credit card application in their system. doh.gif
*
Pray that they have improved their system. The VS was attractive but heard some issues with the application so didn't apply. That VS one is more like for fun, so okla can skip biggrin.gif

------------------------
I wonder how long can Affin sustain the RM80 max CB per month. The income requirement is very accessible.


p/s Nobody applied to be TS?
GrumpyNooby
post Aug 28 2020, 06:19 PM

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QUOTE(Human Nature @ Aug 28 2020, 06:16 PM)
My 1st ever credit card was through this way. The staff followed up till successful application. So maybe cucikaki will be the fastest to get.
Pray that they have improved their system. The VS was attractive but heard some issues with the application so didn't apply. That VS one is more like for fun, so okla can skip  biggrin.gif

------------------------
I wonder how long can Affin sustain the RM80 max CB per month. The income requirement is very accessible.
p/s Nobody applied to be TS?
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VS is really very good for small purchases below RM 10.
Can easily just tap and go even at McD and FM. True idea of contactless.
That was the reason why I wanted it over PB Quantum.
cybpsych
post Aug 28 2020, 06:37 PM

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QUOTE(Human Nature @ Aug 28 2020, 06:16 PM)
My 1st ever credit card was through this way. The staff followed up till successful application. So maybe cucikaki will be the fastest to get.
Pray that they have improved their system. The VS was attractive but heard some issues with the application so didn't apply. That VS one is more like for fun, so okla can skip  biggrin.gif

------------------------
I wonder how long can Affin sustain the RM80 max CB per month. The income requirement is very accessible.

p/s Nobody applied to be TS?
*
everyone wants to just keep posting without much responsibilities; definitely no one willing to take up the real TS role manage a standalone Affin cards topic laugh.gif

anyway, i'm getting an affin staff (who helped me getting Affin VS via whatsapp during MCO) to help check 2 matters:

1) apply Duo but later cancel the Rewards card biggrin.gif
2) add Duo cards (through her) without full application submission

This post has been edited by cybpsych: Aug 28 2020, 06:37 PM
Human Nature
post Aug 28 2020, 06:50 PM

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QUOTE(cybpsych @ Aug 28 2020, 06:37 PM)
everyone wants to just keep posting without much responsibilities; definitely no one willing to take up the real TS role manage a standalone Affin cards topic  laugh.gif

anyway, i'm getting an affin staff (who helped me getting Affin VS via whatsapp during MCO) to help check 2 matters:

1) apply Duo but later cancel the Rewards card biggrin.gif
2) add Duo cards (through her) without full application submission
*
I doubt they will allow one card to be cancelled but it will be the best scenario. If only the mastercard gives 3% cashback instead of reward points. The 3 categories are a sure hit. From the picture, both cards looks pretty with the silver wordings.
fruitie
post Aug 28 2020, 06:54 PM

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QUOTE(cybpsych @ Aug 28 2020, 06:37 PM)
anyway, i'm getting an affin staff (who helped me getting Affin VS via whatsapp during MCO) to help check 2 matters:

1) apply Duo but later cancel the Rewards card biggrin.gif
2) add Duo cards (through her) without full application submission
*
Yeah, update us on this. biggrin.gif I wanna cancel that Rewards card too. laugh.gif
That VS looks good too since PBB QV's monthly quota does limit me sometimes. I can use it to replace my gonna obsolete MACH for dining.
I believe an officer will call me back for verification... Then, I will ask to add this VS as well.
cybpsych
post Aug 28 2020, 06:55 PM

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QUOTE(Human Nature @ Aug 28 2020, 06:50 PM)
I doubt they will allow one card to be cancelled but it will be the best scenario. If only the mastercard gives 3% cashback instead of reward points. The 3 categories are a sure hit. From the picture, both cards looks pretty with the silver wordings.
*
the only exception for dual cards giving cashback is PB Quantum

even RHB Dual Cards also giving cashback+reward points sweat.gif
jiaen0509
post Aug 28 2020, 06:57 PM

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Their e-form not even ask us to choose the preferred branch(only preferred branch if you opt to collect the card from the branch).

Wonder how they pass our form to the branch and get our supporting documents.

I feeling that after we have submitted the e-form. It will disappear and no action taken. 🤣

That’s the reason cucikaki went to the branch and the staff totally blur. I have expected earlier.

So lazy to take my time to the branch for nothing. Hopefully they will get back to those who submitted the e-form with the reference number or pre-filled form. Then ask print the form, signature together with the supporting to the branch.

This post has been edited by jiaen0509: Aug 28 2020, 06:57 PM
cybpsych
post Aug 28 2020, 06:58 PM

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QUOTE(fruitie @ Aug 28 2020, 06:54 PM)
Yeah, update us on this. biggrin.gif I wanna cancel that Rewards card too. laugh.gif
That VS looks good too since PBB QV's monthly quota does limit me sometimes. I can use it to replace my gonna obsolete MACH for dining.
I believe an officer will call me back for verification... Then, I will ask to add this VS as well.
*
problem with Affin VS is wave-then-pin for amount >rm250 is not eligible for cashback, so must be mindful to only swipe lesser than that.

combo between Affin VS 3% contactless capped rm80 + Affin Duo Cashback 3% ewallet/ecommerce/autobill capped rm80 is not bad thumbup.gif
fruitie
post Aug 28 2020, 07:01 PM

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QUOTE(cybpsych @ Aug 28 2020, 06:58 PM)
problem with Affin VS is wave-then-pin for amount >rm250 is not eligible for cashback, so must be mindful to only swipe lesser than that.

combo between Affin VS 3% contactless capped rm80 + Affin Duo Cashback 3% ewallet/ecommerce/autobill capped rm80 is not bad  thumbup.gif
*
Thanks for the tips. I will take note for below RM 250 only.

Yeah, can easily earn RM 160 per month. biggrin.gif

I don't have good feeling for this Affin's application, how was your previous experience with them? I should ask around if anybody has direct contact with their staffs. Oh well, too late now. laugh.gif
alandhw
post Aug 28 2020, 07:02 PM

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Affin duo is so happening!!!
I have contact my Affin banker, she can process the email submission.
If anyone interested, I could share the contact.

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