QUOTE(fruitie @ Aug 28 2020, 03:38 PM)
At first she also told me email them at cardservices@affinbank.com.my but after I questioned her about "Step 3" in the webpage, she came back with this:
Please let me know if yours goes through via email.
OK, now she said if apply via link can send via email pulak.
I will send via email.
Haha, I expect a roller coaster ride for this bank card.Please let me know if yours goes through via email.
OK, now she said if apply via link can send via email pulak.
I will send via email.
I have submitted to the email. The acknowledgement email goes like this:
QUOTE
We acknowledge receipt of your request and willattend to them within the following:
1. Card cancellation - 3 working days
2. Card replacement - 3 working days
3. Change information - 3 working days
4. Credit balance refund - 3 working days
5. Other request - will be advised according to complexity of request
1. Card cancellation - 3 working days
2. Card replacement - 3 working days
3. Change information - 3 working days
4. Credit balance refund - 3 working days
5. Other request - will be advised according to complexity of request
Aug 28 2020, 03:45 PM

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