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Maxis VoLTE, When will maxis having this features?
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p4n6
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 Dec 19 2020, 07:35 AM
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QUOTE(yhchow08 @ Dec 18 2020, 04:49 PM) i actually not really sure whether they have enable volte for my account, i asked maxis CS to specifically check for me few times, one ask me to wait till end of Dec, one said only for iphone, one said batch by batch, the latest one said maxis already enable volte for all eligible account since 1st Dec, non of them can exactly answer me is my account already enable. However, they have 1 thing in common, they said i do not enable it in phone setting. 1. Check firmware. Maybe share your phone firmware version here or compare it to the latest one on SAMMOBILE website. 2. Try plug your sim to an iPhone and enable Volte + try make a call + observe 4G logo If #2 failed, Maxis fault If #1 not latest firmware, your fault If #2 pass and #1 latest, then Samsung fault |
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yhchow08 P
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Dec 19 2020, 11:21 AM
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New Member
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QUOTE(p4n6 @ Dec 19 2020, 07:35 AM) 1. Check firmware. Maybe share your phone firmware version here or compare it to the latest one on SAMMOBILE website. 2. Try plug your sim to an iPhone and enable Volte + try make a call + observe 4G logo If #2 failed, Maxis fault If #1 not latest firmware, your fault If #2 pass and #1 latest, then Samsung fault i have Dec security update, firmware version G970FXXS9DTK9, also matched with Sammobile website, i am sure the firmware is the latest. haven’t had chance to test my sim with iphone. |
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tsg_7
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Dec 19 2020, 11:24 AM
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check huasheet no update yet on EMUI 11...only beta version which 1st come 1st serve basis...but dunno EMUI got firmware update on VoLTE or not...
and also, for VoLTE support do we need to change SIM Card?
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kkkw80
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Dec 19 2020, 03:08 PM
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QUOTE(tsg_7 @ Dec 19 2020, 11:24 AM) check huasheet no update yet on EMUI 11...only beta version which 1st come 1st serve basis...but dunno EMUI got firmware update on VoLTE or not... and also, for VoLTE support do we need to change SIM Card? No need change simcard |
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tsg_7
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Dec 19 2020, 03:27 PM
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QUOTE(kkkw80 @ Dec 19 2020, 03:08 PM) Thanks. |
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p4n6
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Dec 19 2020, 03:38 PM
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QUOTE(tsg_7 @ Dec 19 2020, 11:24 AM) check huasheet no update yet on EMUI 11...only beta version which 1st come 1st serve basis...but dunno EMUI got firmware update on VoLTE or not... and also, for VoLTE support do we need to change SIM Card? Wonder Huawei has website similar to Sammobile that tracks their firmwares. |
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tsg_7
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Dec 19 2020, 06:24 PM
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QUOTE(p4n6 @ Dec 19 2020, 03:38 PM) Wonder Huawei has website similar to Sammobile that tracks their firmwares. Oh... I did not know Samseng got such feature.... Not bad.. Good job for them. |
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p4n6
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Dec 21 2020, 04:37 PM
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QUOTE(tsg_7 @ Dec 19 2020, 06:24 PM) Oh... I did not know Samseng got such feature.... Not bad.. Good job for them. third party website, i think by fans ... |
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tsg_7
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Dec 21 2020, 11:02 PM
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QUOTE(shaktiv8 @ Dec 21 2020, 10:37 PM) I keep getting calls connecting, connected for a few seconds and then it says call failed until I turn off VoLTE. Why is this ya ?   Hahaha... I guess is same as mine I'm using Mate 30 Pro and my other half using i8. So quite frequent nowadays when she call me and ring for 2 to 3 seconds then disconnected and there is a miss call. After that when she call back then back to normal. By the way, both of us does not have volte activated. I wonder i8 has volte support? I don't see any function to turn on. I just updated her i8 few days ago. Now she using the latest firmware. |
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wyh
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Dec 21 2020, 11:20 PM
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huawei nova2i listed but still no such option for volte  |
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NagaK
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Dec 22 2020, 12:37 AM
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QUOTE(shaktiv8 @ Dec 21 2020, 10:37 PM) I keep getting calls connecting, connected for a few seconds and then it says call failed until I turn off VoLTE. Why is this ya ? Maybe got some issues with Maxis . Actually I also faced similar issue sometimes with Maxis 4G voice sometimes if failed but only happens about 5% of times when maxis 4G signal is poor area example: my house downstairs |
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yhchow08 P
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Dec 22 2020, 02:46 PM
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QUOTE(yhchow08 @ Dec 19 2020, 11:21 AM) i have Dec security update, firmware version G970FXXS9DTK9, also matched with Sammobile website, i am sure the firmware is the latest. haven’t had chance to test my sim with iphone. i got reply from maxis CS below: "We have further checked on this matter and our finding shows your mobile number is yet activated with VoLTE. We apologize for the earlier updates. We would like to inform you that VoLTE provisioning still in progress and this will be complete by batches in our network. However, we regret to inform that we are unable to provide with an exact timeframe for this process to complete." |
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patricktoh
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Dec 22 2020, 05:32 PM
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QUOTE(yhchow08 @ Dec 22 2020, 02:46 PM) i got reply from maxis CS below: "We have further checked on this matter and our finding shows your mobile number is yet activated with VoLTE. We apologize for the earlier updates. We would like to inform you that VoLTE provisioning still in progress and this will be complete by batches in our network. However, we regret to inform that we are unable to provide with an exact timeframe for this process to complete." Keep waiting. Me too.  |
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p4n6
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Dec 23 2020, 09:33 AM
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QUOTE(wyh @ Dec 21 2020, 11:20 PM) huawei nova2i listed but still no such option for volte QUOTE(patricktoh @ Dec 22 2020, 05:32 PM) Keep waiting. Me too. Yup, same boat. Make sure firmware up to date and wait ... that's all. |
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patricktoh
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Dec 23 2020, 12:54 PM
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QUOTE(p4n6 @ Dec 23 2020, 09:33 AM) Yup, same boat. Make sure firmware up to date and wait ... that's all. S10+ firmware is up to date. My sub-line already VoLTE activated since early Nov but I myself as primary line + Multi-SIM have to wait.  |
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pokemon
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Dec 23 2020, 02:47 PM
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QUOTE(yhchow08 @ Dec 22 2020, 02:46 PM) i got reply from maxis CS below: "We have further checked on this matter and our finding shows your mobile number is yet activated with VoLTE. We apologize for the earlier updates. We would like to inform you that VoLTE provisioning still in progress and this will be complete by batches in our network. However, we regret to inform that we are unable to provide with an exact timeframe for this process to complete." Maxshit is still charging premium without VoLTE. Cannot handle VoLTE properly in 4G and how to be 5G ready? |
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lznce2679
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Dec 23 2020, 04:00 PM
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Getting Started
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even the new A42 popped up on the device list now
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wyh
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Dec 24 2020, 07:20 AM
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QUOTE(p4n6 @ Dec 23 2020, 09:33 AM) Yup, same boat. Make sure firmware up to date and wait ... that's all. Firmware just available. Updated and volte appears |
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