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 GrabCar Discussion V2, Info and FAQ

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willemng
post Aug 12 2017, 06:24 PM

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QUOTE(moosekaka @ Aug 12 2017, 02:39 PM)
yup...poor software management....no one works with some kind of version control there?
I ten hours yesterday...25 trips....because 7-9pm....only managed one trip per hour due to heavy jam in KL city center and job I get more > RM15 (got surge). rest of hours can get 3-4 jobs, min 2. If I knew KL city was going to be super jam friday night, would have rejected trips there and stayed in PJ, sure can complete more jobs one.
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Expected kl will be jam. So avoid it unless you are 2nd gen monkeyboy sifu
willemng
post Aug 12 2017, 06:26 PM

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QUOTE(AskarPerang @ Aug 12 2017, 04:54 PM)
ajaran sesat
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Tak sesat la, i always did that. Hehe
willemng
post Aug 12 2017, 06:27 PM

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QUOTE(akagidemon @ Aug 12 2017, 05:10 PM)
im willing to burn my incentive then buta buta get banned for ignoring too many jobs even when the jobs is because of system error and not our fault
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Just accept la
maxizanc
post Aug 12 2017, 08:34 PM

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QUOTE(akagidemon @ Aug 12 2017, 05:10 PM)
im willing to burn my incentive then buta buta get banned for ignoring too many jobs even when the jobs is because of system error and not our fault
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Why ignoring jobs kena banned? Then what is minimum 88%, 85% and 30% are used for?
maxizanc
post Aug 12 2017, 08:36 PM

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QUOTE(WhiteWing @ Aug 12 2017, 04:51 PM)
Switch off lo.. your sifu monkey said if got job and switch off , you still consider online... Only when drop off that time , switch it back.. no rugi also.
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QUOTE(AskarPerang @ Aug 12 2017, 04:54 PM)
ajaran sesat
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QUOTE(baocord @ Aug 12 2017, 05:42 PM)
Hi, just want to ask if we offline when sending riders to destination, are we consider on line for the incentive plan…?
Can someone confirm?
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QUOTE(willemng @ Aug 12 2017, 06:26 PM)
Tak sesat la,  i always did that.  Hehe
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I also need confirmation. Is it really proven? monkeyboy
maxizanc
post Aug 12 2017, 08:43 PM

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QUOTE(Boy96 @ Aug 11 2017, 11:32 PM)
[attachmentid=9038109]

B2B job, 15 minute to pick her up

[attachmentid=9038105]

Drop her off at 7:40pm

Really crazy today
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QUOTE(AskarPerang @ Aug 12 2017, 02:23 AM)
I kena today as a passengers.
Everytime request will be accepted by drivers still dropping off passenger. And the drop off location is like so far away. Cancel request again also the same.

I think Grab system haywire today. Seems like any drivers nearby will be allocated the job regardless where is passenger currently on board final drop off location.

End up I need to use Uber instead with a much higher fare. zzz. double Grab fare actually.
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This i can confirm. Yest Grab system really farked up. At around 4.30 pm.

Seemed like the b2b job were picked the closest rider from the first rider's pickup location, instead of first rider's drop off location
maxizanc
post Aug 12 2017, 08:47 PM

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QUOTE(willemng @ Aug 12 2017, 09:53 AM)
Empty car is ok since its so close distance. The problem is non stop. 
Lrt to endah,  endah to lrt,  lrt to endah,  endah to lrt.
No time sneak for a toilet break
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I takut to pickup passengers at B.J LRT. Te taxi driver there too many. Scared kena harras. Donno where to wait too. I normally will wait at Vista Komanwel under the trees
SUSmoosekaka
post Aug 12 2017, 08:50 PM

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QUOTE(maxizanc @ Aug 12 2017, 08:43 PM)
This i can confirm. Yest Grab system really farked up. At around 4.30 pm.

Seemed like the b2b job were picked the closest rider from the first rider's pickup location, instead of first rider's drop off location
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please write email or call up CS and voice your complaint, the more of us doing this the faster it can be resolved.
skylinelover
post Aug 12 2017, 08:53 PM

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QUOTE(ushkaka99 @ Aug 12 2017, 04:30 PM)
Can somebody brief me about the daily or weekly incentive? How many ride to entitle how much incentive. Just started doing grab recently. It's abit confusing
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QUOTE(July 2nd @ Aug 12 2017, 04:48 PM)
1 trip per hour will do...
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Better if 3 short trip per hour or 2 long trip laugh.gif rclxms.gif
act one
post Aug 12 2017, 09:29 PM

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QUOTE(starex80 @ Aug 12 2017, 08:54 AM)
just tell them GS is for none rush.
if match it will be the luck to be decided by the system who will be first drop off. them give example on how GS allocate like midvalkey to bkt bintang, to bkt jalil. rider should evaluate the time spend within the route
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GS?
Is b2b

SGSuser
post Aug 12 2017, 09:37 PM

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QUOTE(uberXman @ Aug 9 2017, 09:08 PM)
why you said so to get ban sooner or later if to call cs to make remarks?
this morning i just called cs to let them know the riders (5 primary school students) wanted to get in my car but i only allowed 4 of them. I told the cs that they might give me lower rate. cs told me that she would put the remarks there and if indeed they give me 1 star, they would adjust the rating higher.
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I called hotline today regarding a similar situation and the operator said they cant do anythg on the rating..they can only call and educate the passenger

LULZ one day im free ill email that sean goh just for fun see he layan or not
monkeyboy
post Aug 12 2017, 10:03 PM

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QUOTE(maxizanc @ Aug 12 2017, 08:36 PM)
I also need confirmation. Is it really proven? monkeyboy
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yes, turn off until drop off incentive still jalan. but if u drop off too long from actual, they will blame u for gaming.
monkeyboy
post Aug 12 2017, 10:04 PM

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QUOTE(moosekaka @ Aug 12 2017, 08:50 PM)
please write email or call up CS and voice your complaint, the more of us doing this the faster it can be resolved.
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this has been going on for many2 weeks. that's why i kena banned. to many PAX due to very long waiting time. i raised this issue many times but they never took any action. it's either the system really fucked or they gaming drivers. if u dont accept, AR drops, if u accept, then PAX high. better turn off available button, right after pick up of before pick up.

This post has been edited by monkeyboy: Aug 12 2017, 10:07 PM
Sedago Mimpi
post Aug 12 2017, 10:06 PM

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Dunno if this for real or not...


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yshiuan
post Aug 12 2017, 10:46 PM

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Grabcar also kena b2b booking. Wth mad.gif
akagidemon
post Aug 13 2017, 12:34 AM

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QUOTE(yshiuan @ Aug 12 2017, 10:46 PM)
Grabcar also kena b2b booking. Wth mad.gif
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GrabCar mmg ada b2b. The problem now is b2b is usually near your stop of point but near your pickup point.
yshiuan
post Aug 13 2017, 01:28 AM

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QUOTE(akagidemon @ Aug 13 2017, 12:34 AM)
GrabCar mmg ada b2b. The problem now is b2b is usually near your stop of point but near your pickup point.
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Yes, near pickup point lo. That's y I'm angry
mac17
post Aug 13 2017, 02:01 AM

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QUOTE(maxizanc @ Aug 12 2017, 08:47 PM)
I takut to pickup passengers at B.J LRT. Te taxi driver there too many. Scared kena harras. Donno where to wait too. I normally will wait at Vista Komanwel under the trees
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Already legal la. You can report to SPAD if anything happen. Anyone trying to get in the way of a e-hailing driver will face a maximum of three months in prison or up to RM1000 in fines.
NyD-WiLL
post Aug 13 2017, 02:11 AM

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Question about Ambassadors special weekly trip bonus.

For example, if there write:
Complete 10 trips RM10 bonus
Complete 20 trips RM20 bonus
Complete 30 trips RM30 bonus

After i complete 30 trips in that week, i will receive total RM30 only or RM10 + RM20 + RM30 total RM60?
blackrepent
post Aug 13 2017, 03:45 AM

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QUOTE(skylinelover @ Aug 12 2017, 08:53 PM)
Better if 3 short trip per hour or 2 long trip laugh.gif rclxms.gif
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First week you are in flexi programe. Then the following week/weeks you will get message from grab if you are in ambasador programe depending on your aceptance rating and cancellation rating. Try go for ambasador for best incentive.

Sometimes you do 2 or 3 long trips per hour but you dont get incentive because the total fare you got is more than the guarantee schedule.
Example: ultra peak hour, you do 2 trips, guarantee is rm33 but add up fares you got rm35, rm17+18. So no incentive for you in this hour.
I always got this. Seems the grab app like to give you ngam ngam the guarantee amount.

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