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> GrabCar Discussion V2, Info and FAQ

moosekaka
post Aug 13 2017, 06:23 PM

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QUOTE(sky191 @ Aug 13 2017, 06:21 PM)
i've encountered this auto cancel problem after the passenger came in the car and i pressed pick-up then suddenly cancellation screen pop up

asked the passenger did he made the cancellation and he said no, and i looked at his phone it was indeed not cancelled by him.. it just showed driver cancel the trip.. WTH?

happened once to me today and once yesterday.. has anyone encounter the same problem? will call up to CS to complain later
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wow, in that case did you continue with the trip? or ask passenger to rebook?
starex80
post Aug 13 2017, 06:41 PM

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Chauffeur

This post has been edited by starex80: Aug 13 2017, 06:42 PM


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monkeyboy
post Aug 13 2017, 06:42 PM

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QUOTE(moosekaka @ Aug 13 2017, 06:23 PM)
wow, in that case did you continue with the trip? or ask passenger to rebook?
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Another trick grab gaming driver.
sky191
post Aug 13 2017, 08:27 PM

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QUOTE(moosekaka @ Aug 13 2017, 06:23 PM)
wow, in that case did you continue with the trip? or ask passenger to rebook?
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yesterday yes i continue with the trip cause it was heavy rain and the rider agree to proceed(loss my MP incentive sad.gif )

today i just asked the rider to rebook but it pinged other driver and also i received ping from other rider so he just left my car with black face
Defallen
post Aug 13 2017, 08:34 PM

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What’s new this week?

// For Grab Pro

We have updated the Grab Pro Programme qualification requirements to a minimum fare collection of RM420 per week and updated the Acceptance Rate to 88%. Please familiarise yourselves with the guarantees to maximise your earnings.


sad.gif
BellaDoll
post Aug 13 2017, 08:37 PM

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Pick up frm location A and ETA is 9 min to destination. Just came out of the shop area another ping same place location A to pick up. 2nd rider called n ask if i am nearby.. Told him. Yes but need to drop my 1st passenger. Approx need 15 mins to come back. He ask 'then y u accept'.. WTH..! He hang up n cancelled. I drop of the 1st passenger and came back to location A to try my luck and guess what. I got his booking AGAIN! This time i was right in front of the building. I picked him. He was quite all the way i drop him.. Felt good that he is embarassed never manage to get other driver.. Karma bro... Last last dapat kat aku jugak!!
starex80
post Aug 13 2017, 08:45 PM

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QUOTE(Defallen @ Aug 13 2017, 08:34 PM)
What’s new this week?

// For Grab Pro

We have updated the Grab Pro Programme qualification requirements to a minimum fare collection of RM420 per week and updated the Acceptance Rate to 88%. Please familiarise yourselves with the guarantees to maximise your earnings.
sad.gif
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Didn't see it in klang valley statement

This post has been edited by starex80: Aug 13 2017, 08:46 PM
Defallen
post Aug 13 2017, 08:45 PM

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QUOTE(sky191 @ Aug 13 2017, 06:21 PM)
i've encountered this auto cancel problem after the passenger came in the car and i pressed pick-up then suddenly cancellation screen pop up

asked the passenger did he made the cancellation and he said no, and i looked at his phone it was indeed not cancelled by him.. it just showed driver cancel the trip.. WTH?

happened once to me today and once yesterday.. has anyone encounter the same problem? will call up to CS to complain later
*
Quite some technical problems the past few days.

  • b2b with pick up point at current ride's pick up location
  • Accept b2b at 7 sec remaining but failed and lock (lucky my rider witness it)
  • Accepted a job but nothing happens after.

AR dropped drastically for the first 2 issues. A lot of cancellation due to the issues from rider too, hope they don't remark "rider asked to cancel".


QUOTE(starex80 @ Aug 13 2017, 08:45 PM)
Didn't see it in klang valley statement
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Oh, is it? Then it must be only for Penang then.
Penang Earning Structure
That's really a challenge to part time Pro drivers with the b2b issue.

This post has been edited by Defallen: Aug 13 2017, 08:48 PM
starex80
post Aug 13 2017, 08:47 PM

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// JustGrab Feature
For those who noticed JustGrab on your driver app, we are currently testing out this new feature and working on fine tuning it!

What is JustGrab? JustGrab will replace current ‘Flash’ feature in the app which allocate bookings to the nearest GrabCar or GrabTaxi with the same fare. It works exactly the same as ‘Flash’ – not to worry, JustGrab bookings will also be counted towards your incentives.
akagidemon
post Aug 13 2017, 08:53 PM

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what the hell is flash feature?

skylinelover
post Aug 13 2017, 09:09 PM

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QUOTE(akagidemon @ Aug 13 2017, 12:49 PM)
weeeeeeeiiiiiiii, got case grab driver punch rider.

its all over fb , rider did police report and the nose is really kena punch.

indian driver.

im not taking sides here but my head says could be ex taxi driver...
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QUOTE(akagidemon @ Aug 13 2017, 01:35 PM)
Haha dang that stinks doh.gif doh.gif
blackrepent
post Aug 13 2017, 09:42 PM

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QUOTE(skylinelover @ Aug 13 2017, 09:09 PM)
Haha dang that stinks doh.gif doh.gif
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Drivet still salah. Remember we are kuli. Sabar. If cannot tahan call CS to complain.

Last friday i got ping and she straight away call ask can i deliver kek. Hahahaaha
I say i drive people not cake. She cancel trip. Cheapskate want to save transport fees. Grab fare is so cheap that its cheaper than pos. 😭
sky191
post Aug 13 2017, 09:46 PM

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QUOTE(Defallen @ Aug 13 2017, 08:45 PM)
Quite some technical problems the past few days.


  • b2b with pick up point at current ride's pick up location

  • Accept b2b at 7 sec remaining but failed and lock (lucky my rider witness it)

  • Accepted a job but nothing happens after.


AR dropped drastically for the first 2 issues. A lot of cancellation due to the issues from rider too, hope they don't remark "rider asked to cancel"
If keep on continuing like this then we will get suspended due to high PAX like monkeyboy sifu.. Can't put the blame on us with their faulty system
soitsuagain
post Aug 13 2017, 10:06 PM

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QUOTE(sky191 @ Aug 13 2017, 09:46 PM)
If keep on continuing like this then we will get suspended due to high PAX like monkeyboy sifu.. Can't put the blame on us with their faulty system
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Ya la. One sifu here say I might get suspend by today. I damn lazy to call to remark. And there is quite a few I reached the condo suddenly cancel....wtf
SGSuser
post Aug 13 2017, 10:11 PM

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lol this week my pax is almost half of my trips completed
Defallen
post Aug 13 2017, 10:16 PM

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QUOTE(sky191 @ Aug 13 2017, 09:46 PM)
If keep on continuing like this then we will get suspended due to high PAX like monkeyboy sifu.. Can't put the blame on us with their faulty system
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A good way to filter out loyal drivers and welcoming new one with 25% commission rate. I am sorry to say this, but from my observation, this could be a good excuse for them to do so. I feel sorry for monkeyboy too.

QUOTE(SGSuser @ Aug 13 2017, 10:11 PM)
lol this week my pax is almost half of my trips completed
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We all are in trouble. I have never got so many passengers cancellation before, these 3 days alone is more than few months combined.

This post has been edited by Defallen: Aug 13 2017, 10:19 PM
doraemonkiller
post Aug 13 2017, 10:22 PM

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This thread have more than 10k replies so I decide to start new thread V3.

https://forum.lowyat.net/topic/4387071

Will update more info on new thread.

There is a lot of changes this year. Grab had remove Grab Hitch, Grab Fleet, etc.
And GrabShare implemented half year ago.

This post has been edited by doraemonkiller: Aug 13 2017, 10:23 PM

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