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Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29

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SUSSarah Jessica
post Sep 7 2016, 11:13 PM

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QUOTE(eternity4av @ Sep 7 2016, 10:26 PM)
my devices heat up to 40 celcius when charging from 60 % to 87%, should i stop it? im abit worried, so i plugged off from the wall charger, using fast charger anyway. is it normal?
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yes. it's normal for most phone. don't needed to be worried
raymondtong94
post Sep 7 2016, 11:19 PM

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and again, here comes the other one! go, Pokeball!
thugs
post Sep 7 2016, 11:21 PM

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QUOTE(raymondtong94 @ Sep 7 2016, 11:19 PM)
and again, here comes the other one! go, Pokeball!
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I was about to say as well. Lol
thugs
post Sep 7 2016, 11:23 PM

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QUOTE(Goldeen @ Sep 7 2016, 11:17 PM)
Samseng is total crap, skipped the safety part.
iPhone is too far ahead, now brands like huawei is much better.

Only dumb fans still choose samseng.
Lel
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Huawei, RM10!

Fast deal!!! Cash ready!!!!

This post has been edited by thugs: Sep 7 2016, 11:24 PM
Andrewtst
post Sep 7 2016, 11:27 PM

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QUOTE(shinobikit @ Sep 7 2016, 10:41 PM)
Some rich ppl switch phone like switching fashion clothes.

But for middle income ppl income like us, eat roti and save few months still can afford 3k phone, but expectation different,  the one and only phone.

For rich people different, oh.. note 7 got time bomb issue, then i keep in drawer and use my note 5 or iphone 6s first... the hell.. i only a 4 years old note 2!
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You rather sacrificed your life? then continue use your Note7.

If it sudden exploded inside your pants, then don't blame anyone.

The phone already being in risk level and calling back in progress.

It is wise keep it aside until get replace rather than continue using it as of now.

This post has been edited by Andrewtst: Sep 7 2016, 11:38 PM
confuzan
post Sep 7 2016, 11:30 PM

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for those who want to transfer data, you can use smart switch app.

can choose to backup to microsd card or USB OTG drive (like sandisk dual), and then put to the new phone and restore.
XeactorZ
post Sep 7 2016, 11:37 PM

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QUOTE(MillkTea93 @ Sep 7 2016, 09:28 PM)
just call to samsung careline.
I will able to refund back the money due to some special request~
take back the money and buy the apple.

samsung note 7 2nd hand value drop 99 after this case happen.
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wow that good thumbup.gif
shinobikit
post Sep 7 2016, 11:43 PM

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QUOTE(Andrewtst @ Sep 7 2016, 11:27 PM)
You rather sacrificed your life? then continue use your Note7.

If it sudden exploded inside your pants, then don't blame anyone.

The phone already being in risk level and calling back in progress.

It is wise keep it aside until get replace rather than continue using it as of now.
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that's why we want fast and proper action from samsung and its pre-order to lay out the exchange mechanism... all parties also not properly communicated... somemore exploding is a serious issue, all parties like berlengah lengah take their own sweet time, treating customer like idiot.....

i also want to keep it aside, but what u want me to do? i dont have spare phone anymore... are u telling me to spend another hundreds to buy a spare phone use for one month while putting note7 in drawer? come on, not all ppl rich like someone having multiple phones.

This post has been edited by shinobikit: Sep 7 2016, 11:44 PM
desmondk
post Sep 7 2016, 11:45 PM

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QUOTE(kcimo @ Sep 7 2016, 05:15 PM)
Latest update for those who sent their unit to SC before the recall.

SC guy just informed me the current decision from Samsung is to get back your faulty unit and do the exchange with your respective seller, which he himself don't support the idea. He told me to hold on and not collect first cos he will ask Samsung again if it's possible to do the exchange in the service center itself. Can't believe the team who handle the note7 case can come out with such ridiculous decision.
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Yea same here...

Waiting for their second call to confirm the proper procedure for us.
zhlo
post Sep 7 2016, 11:53 PM

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QUOTE(XeactorZ @ Sep 7 2016, 11:37 PM)
wow that good thumbup.gif
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buy the 2nd hand then... rclxms.gif rclxms.gif
jerryhean
post Sep 7 2016, 11:54 PM

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QUOTE(shinobikit @ Sep 7 2016, 11:43 PM)
that's why we want fast and proper action from samsung and its pre-order to lay out the exchange mechanism... all parties also not properly communicated... somemore exploding is a serious issue, all parties like berlengah lengah take their own sweet time, treating customer like idiot.....

i also want to keep it aside, but what u want me to do? i dont have spare phone anymore... are u telling me to spend another hundreds to buy a spare phone use for one month while putting note7 in drawer? come on, not all ppl rich like someone having multiple phones.
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Feel you bro, just be more cautious and watch out for abnormality.
zhlo
post Sep 8 2016, 12:00 AM

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QUOTE(Max2006 @ Sep 7 2016, 06:01 PM)
That's the saddest part in this country. Other countries people are concerning about their own safety and make sure their rights is protected. Meanwhile in Malaysia, all you guys can think of is when to get the replacement and what is the compensation.
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of coz think of replacement 1st la... mega_shok.gif
desmondk
post Sep 8 2016, 12:05 AM

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QUOTE(shinobikit @ Sep 7 2016, 11:43 PM)
that's why we want fast and proper action from samsung and its pre-order to lay out the exchange mechanism... all parties also not properly communicated... somemore exploding is a serious issue, all parties like berlengah lengah take their own sweet time, treating customer like idiot.....

i also want to keep it aside, but what u want me to do? i dont have spare phone anymore... are u telling me to spend another hundreds to buy a spare phone use for one month while putting note7 in drawer? come on, not all ppl rich like someone having multiple phones.
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Just give them some time. It's probably one of the biggest issue Samsung faced in the past decades.

Just continue to use your phone. Stop immediately when there is any abnormalities.

Scold and complain blindly won't help you to get your replacement quicker.

Take a chill pill and be glad that we are getting a new phone soon. It is definitely great that Samsung announced recall so soon. I couldn't be more satisfy with their decision.
Andrewtst
post Sep 8 2016, 12:17 AM

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QUOTE(shinobikit @ Sep 7 2016, 11:43 PM)
that's why we want fast and proper action from samsung and its pre-order to lay out the exchange mechanism... all parties also not properly communicated... somemore exploding is a serious issue, all parties like berlengah lengah take their own sweet time, treating customer like idiot.....

i also want to keep it aside, but what u want me to do? i dont have spare phone anymore... are u telling me to spend another hundreds to buy a spare phone use for one month while putting note7 in drawer? come on, not all ppl rich like someone having multiple phones.
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it is not only one, two unit to replace.

It also needs time to produce units for entire replacement and after this incident, more QC needs to involved. If Samsung rush again and again issue happen, then it is a big issue.

Production needs time. it can't be straight said replace then replace.

People advise you but then your respond you are not as rich as others, people is rich? This is something beyond and you not appreciate at all.

You can try ask around your friends, families, surely somebody had old unused phone, does not means must go and buy another unit for temporary usage.

This post has been edited by Andrewtst: Sep 8 2016, 12:20 AM
XeactorZ
post Sep 8 2016, 12:19 AM

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QUOTE(zhlo @ Sep 7 2016, 11:53 PM)
buy the 2nd hand then... rclxms.gif  rclxms.gif
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don't want tongue.gif
yvonnesoo
post Sep 8 2016, 03:19 AM

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QUOTE(CAC@MBO @ Sep 7 2016, 10:24 PM)
nono. mine one still working fine.
i mean is old phone vivo phone spoiled. thus got this note 7 to use.
wish i could put it on box and wait for 29 sept for replacement but can't. no spare phone to use.
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Means Samsung confirm recall back all phone in Msia? I have no time to read from previous post as I'm in abroad. Now make me scare to charge my phone lol
TSsengkin95
post Sep 8 2016, 03:22 AM

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QUOTE(yvonnesoo @ Sep 8 2016, 03:19 AM)
Means Samsung confirm recall back all phone in Msia? I have no time to read from previous post as I'm in abroad. Now make me scare to charge my phone lol
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Yes. All Note 7s to be recalled. Just be cautious when you're using your Note 7
eagleknight
post Sep 8 2016, 03:51 AM

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QUOTE(CAC@MBO @ Sep 7 2016, 10:24 PM)
nono. mine one still working fine.
i mean is old phone vivo phone spoiled. thus got this note 7 to use.
wish i could put it on box and wait for 29 sept for replacement but can't. no spare phone to use.
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Same as me and I have wrote to Samsung & Maxis regarding my situations.

I hope can return my Note 7 and get the replacement at the same time. Also we need transfer Wechat data by wifi directly
Andrewtst
post Sep 8 2016, 03:53 AM

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iPhone 7 Plus Jet Black probably will be my first iPhone. Haha!

Samsung Galaxy Note7 and LG V20 both removed from my wanted list now. Oops
eagleknight
post Sep 8 2016, 03:57 AM

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QUOTE(kc6012 @ Sep 7 2016, 10:13 PM)
I called maxis

Maxis set return is between 9th to 22nd. You've to return to the maxis CENTRE that you collect your device

Then I ask CS

me: once I returned, I got no phone to use. How?
CS: we will arrange a phone loan to you
Me: what phone?
CS: we dunno yet as there's no update
Me: I inform u first, I don't want Note 2 3 4, i also don't want S3 4 5 6, 6 Edge, 6 Edge Plus. I want either note 5 or s7 edge
CS: we will update u
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They said is J5 or J7. I have rejected the offer


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