Always there is no clear instructions or the message doesn't get to all be it Samsung partners or SME themselves. The staffs whether managers, supervisors call Center , service centres etc doesn't sync. Calls to careline or walk in to service centres always end up with different answers from different people. Sometime the answers given is what we want to hear , but you will have doubt whether the person is telling correct thing or just say it for the sake of not being question further or get scold.
My last call to YES careline was the best, the guy I spoke to doesn't even aware of the Note 7 fiasco. Just kept telling me if I have ordered a phone please collect on the date and from the location that I have chosen during order. When asked him if he can put me on hold and check with his supervisor or someone, he told me he can't do that. I end up by saying thank you and have a nice day.

This post has been edited by jerryhean: Sep 19 2016, 12:06 AM

Follow up. 2nd case from China. Pics and reports inside the link (mandarin)

http://www.mobile01.com/topicdetail.php?f=568&t=4925988&p=11


Samsung China announced that they have received those reports and they promised they will investigate.

http://www.weibo.com/ttarticle/p/show?id=2...021107911985935

OMG even China Note 7 is effected by the explosion fiasco

The question is why Samsung China edition would explode as well? Their battery are manufactured by ALT, not SDI. But still, the same thing happened. First we thought it's battery issue, so SDI took the responsibility and Samsung fired them. Now even ALT (China) also have the same problem. Looks like we are back to square one now.

This post has been edited by Max2006: Sep 19 2016, 12:32 AM

Sorry if someone already ask bout this.. Are there any glass sc can cover the screen edge? Is clear coat as strong as glass sc? Or just a plastic coating cover?

replacement battery also using ALT.. mean NOT SAFE.. GG for samsung..

Sigh...was tempted to get this note 7 after the replacement, but now even the battery made by ALT is not longer safe...I guess I will give a total pass on this gen galaxy Note..

you might need to check your delivery sheets. it might be because they do not have stock for the travel adapter.

Just went to Europe. Emirates and others euro domestic plane I took take this note 7 phone case so serious. Can't checked into baggage. Need to bring onboard but must totally off. They will put a remark on a tag at your bag mentioned that you are carrying a note 7 lolz

lol! It sound like you being mark dangerous. Different treat to Note7 user...

It quite embrassing actually you know. The tag mentioned got a note 7 but totally switch off something like that. Ewww. Actually at first I don't want mentioned i have a note 7 but I'm afraid I got trouble during security lolz

I know that feel, it do is embarrassing. Hope soon this issue get settle and this special treat get withdraw.

Yes, 18xx units sold/release before 01/09 to dealers etc.

Samsung have recalled 18xx units of Note 7 from China Mainland few days ago which are released to dealers etc before 01/09 and should be using same battery as those 01st batch.

I have read the article but didn't keep the link. Anyway please read the 02nd article again .... not sure are you understand Chinese?

Just feel funny you like to share those negative issues, In Chinese proverb said: 唯恐天下不乱！



This post has been edited by eagleknight: Sep 19 2016, 05:13 AM

yes..... Going to SME today, need a loaner phone. You same case ka?


Enjoy it while it last. Mine was ever cool max 35C then suddenly everything haywire. And my app count is 5, core app only, no game no fb.

Guys,

Why my typing become like slowdown ? and also when my alarm rings, it is so hard to swipe the button. like not functioning... i had to hold down for a while and slowly slide it away.

Tried restart, still the same.

Any idea ?

Hahaha...
From a normal traveller to a superstar

Ya i also read that it only affected for those sell before officially launch in china.

what we need to verify now is this blowed up is fall under the recall category or under hk based battery manufacturer? if yes, rest assured, if no, then if this hk battery gonna fix on the replacements, i think it can be very disastrous for samsung. gonna wait 10 days more for those opening it at 29th and see how. might let it go and get ip6s, the ifags gonna love it for sure. lol.