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Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29

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ijan
post Sep 7 2016, 01:22 PM

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QUOTE(shinobikit @ Sep 7 2016, 12:39 AM)
Samsung: "29th we will replace all the note7 1-to-1 from 10am-10pm, just go back to the orginal u purchased the phone"

how about telcos and other partners?
Samsung: "go refer back to digi"

Digi : "we dont know about replacement, go refer back samsung"

Samsung: "go refer back to digi"

Digi : "we dont know about replacement, go refer back samsung"

Samsung: "go refer back to digi"

Digi : "we dont know about replacement, go refer back samsung"

Samsung: "go refer back to digi"

Digi : "we dont know about replacement, go refer back samsung"

Samsung: "go refer back to digi"

Digi : "we dont know about replacement, go refer back samsung"

............................
*
My friend got this reply.





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ijan
post Sep 7 2016, 01:43 PM

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QUOTE(sengkin95 @ Sep 7 2016, 01:40 PM)
Did you asked them why didn't they post that information on their front page?
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as i said, my friend contacted them, he got that reply, forwarded it to me.

As of now im not that concern with the replacement since i got somehow a weird unit. Mine never heats up more than 35C at any given time, even fast charge. My friend punya pun sama, both are Digi set.


ijan
post Sep 7 2016, 01:59 PM

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QUOTE(rajlesta00 @ Sep 7 2016, 01:58 PM)
Same. Mine the temp always stays 29c to 34c (while charging).
CPU temp < 42c
*
sometimes me n my friend thinking, mahu tukar or not? Nanti get lagi lemon...tp somehow ada takut juga, haha!
ijan
post Sep 7 2016, 02:23 PM

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QUOTE(yuhhaur @ Sep 7 2016, 02:10 PM)
if now you dont change, later when things happen you have to take full responsibility. If you change and things still happen you can sue Samsung for that.
P.s. just saying only not like you need to go with the legal action.
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yea, thats the reason why need to change eventually, but not in any rush. Maybe now okay, 3 months down the road dunno. Thats why cakap masih ada rasa of not 100% safe around my phone, haha! 99.5% saja. 0.5% ada takut.
ijan
post Sep 8 2016, 10:55 PM

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digi rebate of 1 month monthly fee is not interesting, but kalau the person go crazy get 148 or 248 one, banyak untung laa
ijan
post Sep 18 2016, 10:37 AM

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last 3 days, boot loop minutes, almost exactly 1330, for 3 days, today, switcht off since the announcement in Malindo flight...sheeshh...so after arrival 2 hour later, phone cant boot no matter what. Blue light saja...crap
ijan
post Sep 18 2016, 12:28 PM

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QUOTE(jerryhean @ Sep 18 2016, 10:44 AM)
Power down + home + power won't help?
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nope...but suddenly it rebooted out of the blue, and i have display, vriefly able to use it for few seconds, same shit again...now at last, its black out cold, no blue light. Chargingphone also same thing, note 7 cold as stone


QUOTE(TOMEI-R @ Sep 18 2016, 11:45 AM)
Try a soft reset first. Anyway, we are getting a replacement soon. No issue I guess.
*
what am i gonna use in 11 days...

QUOTE(tvb101 @ Sep 18 2016, 12:20 PM)
Just like my case.
*
now lain liao...
ijan
post Sep 18 2016, 04:54 PM

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QUOTE(Max2006 @ Sep 18 2016, 12:31 PM)
If no response at all no matter what you did, then probbaly the battery or the motherboard is kong.
Don't wait until 29 Sept. You can try to send it back to SC asap. According to some users, you can get a loan phone if you send the Note 7 to them early.
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QUOTE(MillkTea93 @ Sep 18 2016, 12:32 PM)
get a loan phone from samsung
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See see how how, because of the ire, the DiGi gal said...note 7 tself and the charger only...and I read in singapore and us, they kept the spen too...i was thinking of doing just those things...haha! So box+n7+charger only.

But...its functioning again...i dunno what i did, millions of bootloop, i just decided to vol down+power, after the n7 keluar, hold the home button for whatever reason i dunno, its started flawlessly. Cant confirm, tunggu bootloop lagi baru can affirm. I know theres a safe mode setting, but its not this key combination, maybe luck saja. So backinp up data and see how it goes.

d/l stock firmware and odin, see how it goes, recovery fcuked, but download mode is still working. Kies is useless. Maybe firmware issue only.
ijan
post Sep 18 2016, 04:58 PM

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QUOTE(Ah Goo @ Sep 18 2016, 04:06 PM)
those who wana exchange just bring the phone. just say box throw already.. i dont think samsung so cheapo want all accessories  back.  those are cheap stuff.. LOL.. to them this explosion case is very serious to their reputation. they cannot say dont want to exchange just because you dont have the accessories..

imagine earpiece already use.. what they wana do with the one u give back to them ? refurbish? lol..
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QUOTE(zoozooka @ Sep 18 2016, 04:12 PM)
Of course, Samsung doesn't make such call as full accessories return. It's a decision made by SME. Accessories such as chargers and s-pen can be repackaged for resell.

I will go with only the phone and receipt and see how they respond to it.
*
Exactly..and my Digi set lagi la...a courier boy will come to my office, give me a new sealed Note7, and to return the old N7+charger+box...as if he knows what is exactly inside (unless...) So me simpan in my drawer and see his response. My daughter jots the s-pen like me killing an undying bullet ant.
ijan
post Sep 18 2016, 09:05 PM

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QUOTE(tvb101 @ Sep 18 2016, 05:38 PM)
Do you manage to full back up after come back?
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yes, then jadi again, haha!

QUOTE(nexona88 @ Sep 18 2016, 08:49 PM)
Pilot worried some stubborn passenger still use note 7 in flight like some our forummers here blush.gif
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not me, haha!

QUOTE(chard168 @ Sep 18 2016, 08:58 PM)
Easier said than done bro. Wait till you feel the greatness of Note 7 in your own hands that time then only u will understand our feelings.
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Ya..its..revolutionary
ijan
post Sep 19 2016, 06:49 AM

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QUOTE(wwoosy @ Sep 18 2016, 09:35 PM)
You mean after back up, your set went reboot loop & stone again, right?
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yes..... bangwall.gif Going to SME today, need a loaner phone. You same case ka?


QUOTE(eagleknight @ Sep 18 2016, 09:53 PM)
FYI The temperature of my Note 7 is very stable, even during charging, using GPS/Waze, Video Chat etc just rise a bit.

Those users have high temperature may be running too many app at background.
*
Enjoy it while it last. Mine was ever cool max 35C then suddenly everything haywire. And my app count is 5, core app only, no game no fb.
ijan
post Sep 19 2016, 10:39 AM

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Went to samsung, gave me a brand new Note 5 to use a loaner until Digi yellow THING comes on 29th for replacement, then only need to return the Note 5. Standard agreement kalau rosak yada yada .

At least ada something to use.

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