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Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29

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nexona88
post Sep 6 2016, 08:55 PM

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Check in ~ rclxm9.gif
nexona88
post Sep 6 2016, 09:02 PM

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QUOTE(Wind82 @ Sep 6 2016, 08:59 PM)
How bout those who pre-order from Sen Heng, Courts and etc?

I hope the free one year screen crack warranty + SP apply as well to us
*
Should get also..
All units from SME too.. They are agents..
nexona88
post Sep 6 2016, 10:14 PM

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QUOTE(Wind82 @ Sep 6 2016, 09:11 PM)
But how are we gonna surrender the unit to them?

Most of us got it through delivery. Hope Samsung will give clearer instructions later
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well we needed to wait for more info next few days icon_rolleyes.gif
nexona88
post Sep 6 2016, 10:21 PM

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QUOTE(thugs @ Sep 6 2016, 10:17 PM)
Maybe extend the warranty only. If they refund, many work lah
*
agreed. that's make more sense..

refund is out for now hmm.gif
nexona88
post Sep 6 2016, 10:26 PM

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[SAMSUNG MALAYSIA] GALAXY NOTE 7 REPLACEMENT OFFICIAL ANNOUNCEMENT
6 September 2016
As the customers’ safety is our absolute priority, the replacement initiatives for Samsung Galaxy Note7 in Malaysia will take place from 29th September 2016 onwards. Further details are as follows: -

• Replacement date: From 29th September 2016 onwards
• Replacement Location: Customers may return their existing Galaxy Note7 and collect their new Galaxy Note7 at the place of purchase (original place of collection)
• Replacement Time: 10.00am till 10.00pm
• Replacement Conditions: Customers are required to bring the full box set including a charger and cable; headset and USB Connector
For more enquiries, please call Samsung Malaysia Careline at 1800-88-7799.
nexona88
post Sep 6 2016, 10:34 PM

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QUOTE(sengkin95 @ Sep 6 2016, 10:31 PM)
Ahead of you as it's already on the front page wink.gif
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good rclxms.gif

hope some don't ask again blush.gif
nexona88
post Sep 6 2016, 10:42 PM

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QUOTE(sengkin95 @ Sep 6 2016, 10:38 PM)
Care to share the safety precautions you've implemented? lol.gif
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user posted image
nexona88
post Sep 6 2016, 11:00 PM

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QUOTE(jerryhean @ Sep 6 2016, 10:48 PM)
Please don't explode in my pants pocket!
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then become like this devil.gif
» Click to show Spoiler - click again to hide... «

nexona88
post Sep 7 2016, 12:00 AM

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QUOTE(jerryhean @ Sep 6 2016, 11:10 PM)
WTS Note 7, Pokemon in action.

https://forum.lowyat.net/topic/4048759
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wah he back in action doh.gif
nexona88
post Sep 7 2016, 12:03 AM

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QUOTE(jerryhean @ Sep 6 2016, 11:31 PM)
Wondering will the so call refurbished sets be available in our market?
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sure there will be in our market..

unethical business practices by some sellers bruce.gif bye.gif
nexona88
post Sep 7 2016, 12:34 AM

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QUOTE(desmondk @ Sep 7 2016, 12:27 AM)
My unit still at sc. Sent in last two week due to random freeze and restart problem.
Hmm... guess need to give them a call to clarify how I gonna get the replacement from SES...
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I think u needed to wait till end of the month blush.gif bruce.gif
nexona88
post Sep 7 2016, 12:41 AM

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QUOTE(shinobikit @ Sep 7 2016, 12:39 AM)
Samsung: "29th we will replace all the note7 1-to-1 from 10am-10pm, just go back to the orginal u purchased the phone"

how about telcos and other partners?
Samsung: "go refer back to digi"

Digi : "we dont know about replacement, go refer back samsung"

Samsung: "go refer back to digi"

Digi : "we dont know about replacement, go refer back samsung"

Samsung: "go refer back to digi"

Digi : "we dont know about replacement, go refer back samsung"

Samsung: "go refer back to digi"

Digi : "we dont know about replacement, go refer back samsung"

Samsung: "go refer back to digi"

Digi : "we dont know about replacement, go refer back samsung"

............................
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bangwall.gif bangwall.gif rclxs0.gif
nexona88
post Sep 7 2016, 01:27 AM

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QUOTE(L3aVy @ Sep 7 2016, 01:17 AM)
Just read the replacement arrangement that we shall exchange from the store that we purchased.

I wonder where shld i go since mine is the replacement unit (from sc) which the imei and sn is diff from the details stated on the purchase receipt.
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They sure have record..
No worries..
The system is not that noob blush.gif
nexona88
post Sep 7 2016, 10:01 AM

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QUOTE(DemonKnight @ Sep 7 2016, 06:15 AM)
really can exlpode?
*
Yup. U didn't see news report huh? Korea, Taiwan, Australia all got case..
nexona88
post Sep 7 2016, 10:30 AM

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QUOTE(pohsze @ Sep 7 2016, 09:54 AM)
So far there seems to be no cases yet in Malaysia.
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Yes, so far no..
But we never know.. Suddenly have case pop up blush.gif
nexona88
post Sep 10 2016, 12:04 PM

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QUOTE(Max2006 @ Sep 10 2016, 02:18 AM)
Hey guys. I read through some news from the taiwan forums. Just want to tell you that other than Australia and FAA, Note 7 is also banned in Taiwan flights. Please take note.

http://www.chinapost.com.tw/taiwan/busines...-flight-use.htm
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More and more airline ban note 7 usage in flight.. Needed to totally off & no charging..
It's has become flight risk..
nexona88
post Sep 10 2016, 12:06 PM

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QUOTE(abarai @ Sep 10 2016, 11:26 AM)
Samsung should just issue an urgent and immediate recall

Please clarify , Samsung
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Recalled have been announced..
29 September onwards can change..
nexona88
post Sep 10 2016, 12:10 PM

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QUOTE(azhar75 @ Sep 10 2016, 12:06 PM)
Don't limit to flight alone... Petrol stations and all easily flamable zones too should not charging N7 or even use it....
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But u see some are very stubborn.. People still use phone in petrol station..
Already have case, the lady in red car..
Our tidak APA attitude is really risking life..
nexona88
post Sep 10 2016, 12:39 PM

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following email from Senheng for all Note 7 Senheng Units.

Dear Valued Customers,

Thank you for purchasing Galaxy Note7 with Senheng.

In regards to the recent case of Samsung Galaxy Note7, Samsung is voluntarily replacing all the pre-ordered Galaxy Note7 devices with new units. Replacement will only begin from 29 September 2016 onwards.

In order to smoothen up the replacement process, please complete the form at http://goo.gl/QuL72j with the following details:

· Full Name (as per NRIC)

· NRIC Number

· Contact Number

· Sales Order Number

· IMEI Number of your Current Galaxy Note7

· Preferred Senheng Outlet for Replacement

Below are the things you need to include for the replacement exercise:

· Galaxy Note7 device

· In-box accessories: Charger & Cable, Headset, SIM Eject Pin, QSG, USB Connector, USB Connector leaflet

· Galaxy Note7 device box

Each replacement unit will come with a complimentary tempered glass screen protector and Samsung Screen Protection Coverage (Validity period: 31 August - 31 December 2016) as a token of apology.

Please do not hesitate to call our careline at 03-9281 4040 or email to ccc@senheng.com.my for further enquiries.

Thank you.



nexona88
post Sep 10 2016, 01:31 PM

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Digi offer 2 options of exchange.

1st by courier, they will send the new device to users and submit the faulty device to the courier man.

2nd walk in to users prefer Digi Center. 1 to 1 exchange on the spot.

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