Do you mean you purchased 3 years of validity at RM75 for each numbers ?

OR

you purchased welcome deals and get 28 + 8 = 36 months(3 years) of validity free ?

This are 2 different validity :

1) Pay RM75 for 3 years validity, NO need to top up RM30 every 120 days.

2) New port-in or new numbers purchased welcome deal and get 28 + 8 = 36 months(3 years) validity, MUST top up RM30 every 120 days.

Option 1) 75 for each numbers but I'm receiving the need to top up message every 120 days just recently because of the ToS change.

All my numbers have active till 2026 I just checked. Do I still need to do the 1 year or RM30 thing im so confused now lol

This post has been edited by BaseMod: Aug 4 2024, 01:20 PM

If you receive SMS, yes you need to. Just buy another year of RM 25 and it will stop the issue. My mom’s no. is now extended to 2027 because of this.
My sister who bought a year of validity in Feb never receives this SMS until now.

Do you have the sms showing successful purhcase the extended validity ? or do you have the screenshot of the *150*1# showing the validity till 2026 ?

If you do have any proof that show your extended validity till 2026,call onexox cs at 12273 or email to cs@onexox.my

Good luck.

About this need to buy the RM25 1-year validity, it seems to me to supersede whatever previous ones like the validity extension from welcome package, credit top-up, etc.

That is, even when we've paid the RM25 now, one year later they might ask us to pay for the following year.

And with those who've already bought, being asked to show prove, it sure gives me the feeling that they just want us to pay for it yearly.

How frequency to receive sms to remind top up rm30 for 120days?

Yes, it is going to be a yearly thing already.

This year 2024 onexox/xox make changes which seems like "Collecting" $$$$$$

1) Prepaid users with free 28/36 months need to top up RM30 every 120 days

2) New users purchase 1 year validity @ RM25 is the other option if didn't want to top up RM30 every 120

days(Purchase welcome deal with free 28/36 months validity)

3) All users that earns 5% UGU commissions need to "UPDATE" their profile to get their 5% UGU commissions or

their commissions payment will be freeze/hold.

4) Even prepaid numbers which already purchase 1 year or more extended validity will get "BARRED" half the way and

need to show proof to resume validity or else need to purchase another extended validity.

5) Prepaid dealers need to top up at least RM30 monthly(New KPI) in order to get their monthly commissions or else

forfeited.

6) Black dealers need to pay their monthly plan bill + 6% sst(New KPI) regardless of how much overpaid amount in

their bill in order to get their monthly commissions or else forfeited.

7) There's quite numbers of dealers who have overpaid amount up to 2 months in their bills but can't utilised it to pay

off their monthly bill due to the new KPI to get monthly commissions.

8) New yearly KPI for dealers are to do at least 40 new registrations/activations or need to pay RM225 to maintain

their dealership or else demoted.

All these changes are favourable to.......you know......I know

Don't know what will come next ???

This post has been edited by xinaixin: Aug 5 2024, 09:57 PM

My report case to mcmc still pending. I believe at the moment the validity issue will hanging there until mcmc give the final decision. Anyway, I still received sms from OneXOX from time to time remind me the new term implemented and need topup rm30 every 120 days.

Good to know

Today received a SMS remind me to topup with a due date. Already print screen my current validity and going to update to my complaint case at mcmc portal if onexox really bar my line after the date given.



Attached thumbnail(s)

Do you have the screenshot of *150*1# showing your previous long validity ?

If you have the screenshot,just email it to cs@onexox.my

My gf was using this currently she git block
As i was dealing with this......i topup 5 ringgit fir her and change to redone

Finally the app can show family plan and prepaid together.

Can do auto billing for family plan?

Havent tried yet.

Correct I have it when I type #150*1#.

Then just email the screenshot to cs@onexox.my and they will resume your validity.

I ported to OneXoX last Friday and received the SIM card next day.
But until now still no sms asking for port out.
Using umobile.

Have you verify your MNP Simcard here?
MNP Verification

And just for reminder (especially for UM)
After you send the SMS confirmation... do not pickup any call from 018*** or respond to any of their SMS/email...

This post has been edited by d3v073d_50uL: Aug 13 2024, 02:55 PM