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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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BaseMod
post Sep 11 2023, 08:36 PM

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hey guys I'm trying to verify with google but still not received any sms, does anyone know if this is a problem with onexox specifically and may have something to do with people abusing the telco numbers?

Just registered few days ago

This post has been edited by BaseMod: Sep 11 2023, 08:37 PM
BaseMod
post Sep 11 2023, 08:59 PM

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QUOTE(xinaixin @ Sep 11 2023, 08:55 PM)
Go to page 453, Post #9052

New registered Onexox.........OTP,TAC may have problems
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Damn, already splurged on the numbers. Do I wait or get new telco?
BaseMod
post Sep 12 2023, 01:15 PM

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QUOTE(xinaixin @ Sep 12 2023, 10:18 AM)
Try again after 5 days of line activation.

If still unsolved,you can call onexox c.s. at 12273 for inquiry

OR

You can try send sms "UPDATE" to the relevance numbers as shown in the photo below,good luck.
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It works on other website just not google, will wait for 5 days
BaseMod
post Sep 15 2023, 11:28 AM

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QUOTE(BaseMod @ Sep 12 2023, 01:15 PM)
It works on other website just not google, will wait for 5 days
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Called support ask to rectify the problem, now my phone works well for google but I'm not sure if it's because I waited few days or support help me.

Anyway will try with my other numbers if google works for them or if I have to call support again.

Thank you onexox rclxm9.gif
BaseMod
post Sep 24 2023, 02:35 AM

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hey guys can I know if I can extend my onexox line anytime? Its currently valid for two years, lets say I want to make it ten years do I need to wait two years or I can apply it now?
BaseMod
post Sep 24 2023, 01:28 PM

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QUOTE(xinaixin @ Sep 24 2023, 11:22 AM)
Hi,you can extends your validity at anytime,RM25 for each year validity extended.

You can only extends 1 year at a time,means you need to do 5 times for 5 years extended.

Validity will be extended from your onexox expired date.

Hope this will help.
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Is there a way to automate this every year? I have a habit of forgetting things after awhile. Sadly happened too many time with simcard
BaseMod
post Dec 4 2023, 08:42 AM

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OneXox getting no service in Indonesia.

cry.gif
BaseMod
post Aug 2 2024, 12:47 PM

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I bought onexox for three years plan. However they start sending me the message if I dont reload at least RM30 they will block my number.

My question is, does it mean I cannot call out or will they delete my number and recycle it for other people? Thank you and have a nice day.
BaseMod
post Aug 3 2024, 10:13 AM

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QUOTE(UN1T3D @ Aug 2 2024, 05:50 PM)
Hmmm .....
You can port-in directly to esim on their website .....
After the 3rd sms reminder, onexox will block 30 days + bar 30 days then terminate the number ... If you want to keep number without topup then buy 1 year validity now, screenshot the sms purchase msg and no need to topup until the end of the new validity date ...

whistling.gif
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I bought the validity date for three years. Thats why im confuse why its asking me to top up
BaseMod
post Aug 3 2024, 11:46 PM

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QUOTE(ezekieldavidchong @ Aug 3 2024, 01:27 PM)
i bought it at that time ask me to top up
i port it out
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What do you mean by that..? You ask someone to do it?

QUOTE(UN1T3D @ Aug 3 2024, 07:20 PM)
Hmmm .....

In the new TnC, the 36 months welcome vailidty means nothing now ... you dont like it, I dont like it ... I've gone through it already and as of today the only way not to do minimum topup every 120 days is to buy 1 year validity ... or you can also go through mcmc to reactivate your validity when they block you (ex: recent case with tansri kuching) ...

but if you already purchased 1 year validity thrice then complaint to CS with screenshot of purchase msg ...

nod.gif
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Damn I didn't know that. Thank you very much! I lazy go to the onexox haha too many people/traffic but what to do lol.

I bought 5 numbers for three years man sad.gif

This post has been edited by BaseMod: Aug 3 2024, 11:50 PM
BaseMod
post Aug 4 2024, 11:59 AM

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QUOTE(xinaixin @ Aug 4 2024, 09:29 AM)
Do you mean you purchased 3 years of validity at RM75 for each numbers ?

OR

you purchased welcome deals and get 28 + 8 = 36 months(3 years) of validity free ?

This are 2 different validity :

1) Pay RM75 for 3 years validity, NO need to top up RM30 every 120 days.

2) New port-in or new numbers purchased welcome deal and get 28 + 8 = 36 months(3 years) validity, MUST top up RM30 every 120 days.
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Option 1) 75 for each numbers but I'm receiving the need to top up message every 120 days just recently because of the ToS change.

All my numbers have active till 2026 I just checked. Do I still need to do the 1 year or RM30 thing im so confused now lol

This post has been edited by BaseMod: Aug 4 2024, 01:20 PM
BaseMod
post Aug 11 2024, 08:17 PM

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QUOTE(xinaixin @ Aug 4 2024, 07:29 PM)
Do you have the sms showing successful purhcase the extended validity ? or do you have the screenshot of the *150*1# showing the validity till 2026 ?

If you do have any proof that show your extended validity till 2026,call onexox cs at 12273 or email to cs@onexox.my

Good luck.
*
Correct I have it when I type #150*1#.
BaseMod
post Sep 9 2024, 02:13 PM

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QUOTE(BaseMod @ Aug 4 2024, 11:59 AM)
Option 1) 75 for each numbers but I'm receiving the need to top up message every 120 days just recently because of the ToS change.

All my numbers have active till 2026 I just checked. Do I still need to do the 1 year or RM30 thing im so confused now lol
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Just a quick update, I decided not to reload and they threatening to terminate my number now if I don't reload before october. so now I have to top up RM150 for 5 different different numbers every 120 days and who knows they might change again.

I bought onexox for the specific reason of keeping the number active and bought in bulk for the 36 months package so I dont have to think to reload every three years. Now I feel like an idiot not just take Digi package which is roughly the same and easier to manage since 1 year but now I also learn that they increase the price(LOL). I guess I'm stuck thinking of when to reload every month now whichever telco I decide to go with
BaseMod
post Oct 1 2024, 02:53 AM

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QUOTE(UN1T3D @ Sep 9 2024, 10:05 PM)
Hmmm .....

IF you buy the 1 year validity now THEN no need to topup every 120 days until end of new validity ENDIF

Just topup enough for each affected number to purchase 1 year validity and remember to take screenshot of the purchase sms message together-gether with account balance sms as proof of purchase. The 1 year validity will be added to current validity so dont have to wait for october or whenever ...

Getting tired of telling people with this issue that this is currently the only way to avoid topup every 120 days thingy ...

yawn.gif
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Yeah my bad I wanted to test their system. It was expired to 2026 then one day poof relegated to october 5th 2024. I just bought a code for 1 year.

To put this into context they start issuing a message saying there is no top-up from my phone in July which was weird then by 12 August they blocked my number from call and keep sending the warning messages delaying the date until october 5th 2024.

They gamed me hard since I bought 5 numbers for three year last year(2023) and paid about RM375 for the maximum 3 year validity.

I hope they don't cheat on me after six months they say it will expire within a month again..

Can I know where do I keep up to date with the latest ToS changes?

This post has been edited by BaseMod: Oct 1 2024, 02:57 AM

 

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