No ... been using since 7 months back so was quite surprised

looks like they charge you one month advance.

don't remember ever subscribing to it or rather wasn't it part of the package a year back?

I'm using 30mbps, speedtest shows about 32-35mbps. But when I try to stream twitch TV with "high" or "source" setting, it keeps hanging and buffering. Only smooth with "medium" setting. And thats exactly same with my previous streamyx 4mbps??!!

This post has been edited by diversity: Jul 4 2016, 03:43 PM

Holy shit 32-35mbps. So lucky.

Its international routing issue.

Today i went to check my unifi contract n was told aldy 3.5years n i told the sa why my 5m wasnt upgrade to 10m n immediately she took my record to her supervisor n i dont know what she told him n came back ask me fill a form n said approve but will wait after raya that is after 11july but to my surprise i receive sms from tm at 4.46pm n stated appliacation done n i try speedtest really upgrade to 10m. TM really surprise me within 5 hours n my speed upgraded.

This post has been edited by Dickong: Jul 4 2016, 06:21 PM

Hello guys. Just activate my unifi. Speed test shows speed around 30mbps to 32mbps. My question is, if I change password at OCC website, will it affects my unifi connection if I turn off my router and modem???

nop....occ account password are not the same with unifi connection password...

This post has been edited by calvinlaw510: Jul 4 2016, 07:35 PM

hi all, is everyone with 50 mbps package slow on upload speed ? i get only 10 mbps though.

Hi all!
Just pm tm connects on fb and was told i was not eligible for free upgrade on my current VIP10 even though service start date was from year 2010 and no late payment.
should i just file a mcmc complain?
any thoughts?
thanks!

I'm sure calvin meant that they're not the same.

This post has been edited by soonwai: Jul 4 2016, 07:28 PM

Alrite thanks guys. That's clear some confusion regarding occ account. No need for me to go to router settings to enter new login password.

Opps...miss out the "not"....

This post has been edited by calvinlaw510: Jul 4 2016, 07:35 PM

Call their helpline then tell them you want to terminate, you should be getting some offers from their promotion team soon

hi bro, i have called and verified with astro agents but they not very sure about it and requested me to check with IPTV tech and yet receiving calls from them. As per normal agents 2mbps allocation is not sufficient and atleast 4mbps for IPTV streaming as it will consume more bandwidth for HD channels viewing.

i believe the dedicated bandwidth , we talking here is already assigned in the configuration via specific VLAN setting on the port. Are you able to connect IPTV cable in any port or just on the dedicated port ? So if dedicated bandwidth assign for IPTV then no interruption for other usage.

But agents told me, the bandwidth is sharing if high usage on IPTV then internet/downloading has impact. If high usage on surfing/downloading then IPTV has significant impact. Yet i need to get clear picture from IPTV TECHNICIAN.

Agent is just promote the service, they are not technical team.

As in, IPTV is different VLAN ID, so technically it will be same as Hyyptv, the speed assigned will be around 8-10mbps doesn't matter which speed you subscribe for.

so we define different VLAN ID for the IPTV and apply fix bandwidth, definitely from the speed we subscribed for. If sign for 10mbps how much bandwidth assign to IPTV and how much left for other usage ? That is why they saying take higher speed if you heavy user so you dont feel the delays/interruption since more speed need to be assigned for IPTV..

so isn't that sharing bandwidth , sharing speed of broadband we subscribe. Even call it as "dedicated bandwidth" for IPTV still consume from the bandwidth we subscribe.


use IPTV and Downloading simultaneously, i believe can feel the difference for 10mbps speed.
if 8mbps goes to IPTV... the balance for other usage is that sufficient depends on what task we engage to..




This post has been edited by GHOSTVIC: Jul 4 2016, 08:59 PM

Do u understand wat is called dedicated bandwidth?

Its like IPTV reserved for 8mbps in standard!

So if u subscribe 5mbps so u get 5mbps (internet) + 8mbps (iptv)
if u subscribe 10mbps so u get 10mbps (internet) + 8mbps (iptv)
if u subscribe 20mbps so u get 20mbps (internet) + 8mbps (iptv)
if u subscribe 30mbps so u get 30mbps (internet) + 8mbps (iptv)
if u subscribe 50mbps so u get 50mbps (internet) + 8mbps (iptv)
if u subscribe 100mbps so u get 100mbps (internet) + 8mbps (iptv)

AND SOOO ON!!

what source you have?

As i know TM offers is always permanent until you change the plan again. In other words, lifetime offer.