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 Official TM ÜniFi High Speed Broadband Thread V26

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herojack41
post Jul 3 2016, 08:01 PM

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QUOTE(mztang52 @ Jul 3 2016, 07:54 PM)
It is actually for Maxis users.
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hmm.gif u sure?

QUOTE(fruitie @ Jul 3 2016, 07:57 PM)
Two BTU, everything two sets. My housemate has her own account, I have mine.
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i see
mztang52
post Jul 3 2016, 08:14 PM

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QUOTE(herojack41 @ Jul 3 2016, 09:01 PM)
hmm.gif u sure?
i see
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Do you want me to take picture for you to see?
soonwai
post Jul 3 2016, 09:03 PM


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QUOTE(herojack41 @ Jul 3 2016, 07:40 PM)
two unifi connection in 1 BTU?  :confused:

but yeah...i saw the BTU has 2 LAN ethernet port, 1 which is already in use by me. so i assume the second 1 is for another unifi account?
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The BTU in my Auntie's restaurant has 4 Ethernet ports. Lan 1 is not used. Guess it's reserved for UniFi. Lan 2 & 3 are used for her 2 accounts from Ohana.
GHOSTVIC
post Jul 3 2016, 09:34 PM

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QUOTE(jusbella @ Jul 2 2016, 07:50 PM)
Agent want gain more commission...

Try read more the post... I have amend few thing.
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Hi Bro, are u sure ASTRO IPTV is using dedicated bandwidth (2mbps) and does not impact broadband speed we subscribing for ? So we do speedtest example for 10mbps we get full bandwidth or atleast 70% ?
If using dedicated bandwidth 2mbps why not ASTRO just offer IPTV without bundling with MAXIS FIBER BROADBAND..
I see they still need bandwidth from broadband we subscribe..
otherwise they so generous giving free extra 2Mbps to run IPTV, without interfering our broadband speed ?

how to monitor the IPTV speed then, the consumption is just in the range of 2mbps ? Doesn't shooting up during HD channels viewing ? Doesn't slow down internet ?


herojack41
post Jul 3 2016, 09:37 PM

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QUOTE(soonwai @ Jul 3 2016, 09:03 PM)
The BTU in my Auntie's restaurant has 4 Ethernet ports. Lan 1 is not used. Guess it's reserved for UniFi. Lan 2 & 3 are used for her 2 accounts from Ohana.
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Is it biz package?

Ohana wad u mean?
jusbella
post Jul 3 2016, 09:41 PM

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Yes it's using dedicated bandwidth. I'm not sure Maxis give what speed for astro iptv.

Because you subscribe astro iptv you'll get 2 login id, one is xxx@maxis.com.my as internet and another is xxxx@iptv.com, so it's means that there is dedicated bandwidth for it...

Think about it, if the speed is affected, a lot consumer surely not going to subscribe it, same with hyyptv, hyyptv got a lot channel to subscribe for, it's extra earning for TM, if speed affected I bet nobody will subscribe extra channel already.


QUOTE(GHOSTVIC @ Jul 3 2016, 09:34 PM)
Hi Bro, are u sure ASTRO IPTV is using dedicated bandwidth (2mbps)  and does not impact broadband speed we subscribing for ? So we do speedtest example for 10mbps we get full bandwidth or atleast 70% ?
If using dedicated bandwidth 2mbps why not ASTRO just offer IPTV without bundling with MAXIS FIBER BROADBAND..
I see they still need bandwidth from broadband we subscribe..
otherwise they so generous giving free extra 2Mbps to run IPTV, without interfering our broadband speed ?

how to monitor the IPTV speed then, the consumption is just in the range of 2mbps ? Doesn't shooting up during HD channels viewing ? Doesn't slow down internet ?
*
This post has been edited by jusbella: Jul 3 2016, 09:43 PM
soonwai
post Jul 3 2016, 10:41 PM


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QUOTE(herojack41 @ Jul 3 2016, 09:37 PM)
Is it biz package?

Ohana wad u mean?
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It's in a commercial area, shopping mall actually, so probably biz package. Ohana.com.my is like Maxis or Celcom, TM infra based providers. Most people have never heard of it.

Anyway LAN Port 2 of TM'S BTU is definitely not reserved for Maxis. If anything, I'd say Lan Port 1 is reserved for UniFi and the others are up for grabs.

This post has been edited by soonwai: Jul 3 2016, 10:45 PM
mztang52
post Jul 3 2016, 10:42 PM

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QUOTE(jusbella @ Jul 3 2016, 10:41 PM)
Yes it's using dedicated bandwidth. I'm not sure Maxis give what speed for astro iptv.

Because you subscribe astro iptv you'll get 2 login id, one is xxx@maxis.com.my as internet and another is xxxx@iptv.com, so it's means that there is dedicated bandwidth for it...

Think about it, if the speed is affected, a lot consumer surely not going to subscribe it, same with hyyptv, hyyptv got a lot channel to subscribe for, it's extra earning for TM, if speed affected I bet nobody will subscribe extra channel already.
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Nope, Astro IPTV doesn't use ID. It uses smartcard.
mztang52
post Jul 3 2016, 10:48 PM

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QUOTE(GHOSTVIC @ Jul 3 2016, 10:34 PM)
Hi Bro, are u sure ASTRO IPTV is using dedicated bandwidth (2mbps)  and does not impact broadband speed we subscribing for ? So we do speedtest example for 10mbps we get full bandwidth or atleast 70% ?
If using dedicated bandwidth 2mbps why not ASTRO just offer IPTV without bundling with MAXIS FIBER BROADBAND..
I see they still need bandwidth from broadband we subscribe..
otherwise they so generous giving free extra 2Mbps to run IPTV, without interfering our broadband speed ?

how to monitor the IPTV speed then, the consumption is just in the range of 2mbps ? Doesn't shooting up during HD channels viewing ? Doesn't slow down internet ?
*
They are using dedicated bandwidth for Astro IPTV, as you can see that the IP address for Internet and IPTV is defferent. But, you can't check for the speed because this IP is connected directly to Astro, only Astro decoder can access to their server.

This post has been edited by mztang52: Jul 3 2016, 10:49 PM


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soonwai
post Jul 3 2016, 10:52 PM


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QUOTE(SilentForever @ Jul 3 2016, 04:21 PM)
Anyone know whether TM sells rgx4400? I tweet them and they said to go tmpoint.
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They should have it at TMPoint but, to be safe, go to the actual TM TMPoint and not the authorised dealer ones. Why not just try to get TM to replace your RG4332 with a new router for free? You upgraded to the Advance package right? So your warranty should be renewed also. Of course, you have to show that there's a problem if not they might charge you for it.

QUOTE(nill @ Jul 3 2016, 06:30 PM)
already called 100 to report at 11am. Looks like i will not have until tomorrow...
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That sucks, hope the upcoming Raya hols doesn't delay the repair. I think a lot of people balik kampung already.
djhenry91
post Jul 3 2016, 11:33 PM

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QUOTE(mztang52 @ Jul 3 2016, 10:42 PM)
Nope, Astro IPTV doesn't use ID. It uses smartcard.
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astro still using smart card ar??

someone try before one smart card can share 2 different location decoder
jusbella
post Jul 3 2016, 11:35 PM

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Smart card is bind to the iptv id.

QUOTE(mztang52 @ Jul 3 2016, 10:42 PM)
Nope, Astro IPTV doesn't use ID. It uses smartcard.
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watabakiu
post Jul 4 2016, 12:55 AM

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QUOTE(watabakiu @ Jul 2 2016, 01:51 AM)
On what basis TM decides when to suspend Unifi account?
Is it once it reaches Credit Limit, or after a missed 1 or 2 payments ?
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QUOTE(soonwai @ Jul 2 2016, 02:23 AM)
Usually 2/3 weeks after payment due date. 1 missed payment is all it takes. Nothing to do with the credit limit.
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QUOTE(Zi-Tech @ Jul 2 2016, 02:36 AM)
missed one payment or outstanding...

even outstanding rm10 also the cut...
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Can other forumers concur with this?

Seems weird that TM provides credit limit, yet suspends an account for missed payments
(even though it hasn't reach credit limit yet)..
soonwai
post Jul 4 2016, 02:09 AM


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QUOTE(watabakiu @ Jul 4 2016, 12:55 AM)
Can other forumers concur with this?

Seems weird that TM provides credit limit, yet suspends an account for missed payments
(even though it hasn't reach credit limit yet)..
*
From the horse's mouth. https://www.tm.com.my/Home/Broadband/unifi/...redit_Limit.pdf

It's like your credit card, you still have to pay your monthly dues even though you have a credit limit that more than covers it.
LostAndFound
post Jul 4 2016, 06:32 AM

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Credit limit is for other usage (for example calls). Bills sure must settle, that's their practice.
nymerine
post Jul 4 2016, 08:11 AM

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QUOTE(watabakiu @ Jul 4 2016, 12:55 AM)
Can other forumers concur with this?

Seems weird that TM provides credit limit, yet suspends an account for missed payments
(even though it hasn't reach credit limit yet)..
*
They have credit grading system.. A, B, C.. and D.
Always pay on time, grade A. One time you pay late, still OK, maybe graded B. Sometimes you pay late, maybe C. If you always pay late, D, they will cut the moment billing month come.
At least this is what I saw they use for Streamyx billing and credit limit is used to terminate your subscription. After past credit limit they will send you red letter, whether to pay bill to retain or auto terminate in a week (final bill).

This post has been edited by nymerine: Jul 4 2016, 08:13 AM
TehWateva
post Jul 4 2016, 10:43 AM

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checked my June bill that came out last week and saw they charged me RM72.26 on top of my RM169 standard bill.

HyppTV Residential : *****@iptv RM72.26

and it was itemized under :

Ruby Pack 2 31/05/2016 24/06/2016 32.26
Ruby Pack 2 25/06/2016 24/07/2016 40.00

Did anyone else notice this? Called to CS and complained and they said will open a case to investigate...
fruitie
post Jul 4 2016, 11:27 AM

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QUOTE(TehWateva @ Jul 4 2016, 10:43 AM)
checked my June bill that came out last week and saw they charged me RM72.26 on top of my RM169 standard bill.

HyppTV Residential : *****@iptv RM72.26

and it was itemized under :

Ruby Pack 2 31/05/2016 24/06/2016  32.26
Ruby Pack 2 25/06/2016 24/07/2016  40.00

Did anyone else notice this? Called to CS and complained and they said will open a case to investigate...
*
New user?
sai2
post Jul 4 2016, 12:06 PM

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Thank you for all the help about 2 Unifi 1 House.

My Unifi 10 free upgrade to 20 mbps is RM199 b4 tax.


This post has been edited by sai2: Jul 4 2016, 12:09 PM
fruitie
post Jul 4 2016, 12:07 PM

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QUOTE(sai2 @ Jul 4 2016, 12:06 PM)
How many BTU modem and router ?
Share the same copper/fiber line or separate line ?
*
Everything comes with two sets. Honestly speaking I don't know but I reckon it is two separate lines.

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