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 Official TM ÜniFi High Speed Broadband Thread V26

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herojack41
post Jul 3 2016, 07:40 PM

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QUOTE(fruitie @ Jul 3 2016, 02:01 PM)
Yes, my house also two UniFi accounts.
All call to upgrade for free to Advance plans will have contract refreshed.
VIP20 to Advance 50, will not be Advance 30.
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two unifi connection in 1 BTU? confused.gif

but yeah...i saw the BTU has 2 LAN ethernet port, 1 which is already in use by me. so i assume the second 1 is for another unifi account?
herojack41
post Jul 3 2016, 08:01 PM

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QUOTE(mztang52 @ Jul 3 2016, 07:54 PM)
It is actually for Maxis users.
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hmm.gif u sure?

QUOTE(fruitie @ Jul 3 2016, 07:57 PM)
Two BTU, everything two sets. My housemate has her own account, I have mine.
*
i see
herojack41
post Jul 3 2016, 09:37 PM

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QUOTE(soonwai @ Jul 3 2016, 09:03 PM)
The BTU in my Auntie's restaurant has 4 Ethernet ports. Lan 1 is not used. Guess it's reserved for UniFi. Lan 2 & 3 are used for her 2 accounts from Ohana.
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Is it biz package?

Ohana wad u mean?
herojack41
post Jul 30 2016, 12:17 AM

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QUOTE(mztang52 @ Jul 29 2016, 11:02 PM)
It is the offer to the loyalty customer. They deserve that. But I need that too...
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laugh.gif how long u have been using


herojack41
post Jul 30 2016, 12:46 AM

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QUOTE(mztang52 @ Jul 30 2016, 12:19 AM)
I started using UniFi since 2015 Jan so it should be 1 and a haf year.
*
laugh.gif 4 years ++ here


herojack41
post Sep 2 2016, 11:47 PM

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QUOTE(fruitie @ Sep 2 2016, 10:28 AM)
Good for you but I'm not a HyppTV user so if can get rid of it then it's better. tongue.gif
Paying RM 179 for 30Mbps, I'm quite contented. biggrin.gif
*
179 be4 gst kan

herojack41
post Sep 3 2016, 10:50 AM

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QUOTE(haturaya @ Sep 3 2016, 12:39 AM)
I've been avoiding the offer to 'upgrade' from VIP10 to Advance 30 plan... Worth the wait.  thumbup.gif
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advance 30 have asymmetrical upload speed sad.gif

recently i have been using upload speed a lot
herojack41
post Sep 3 2016, 12:38 PM

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QUOTE(haturaya @ Sep 3 2016, 11:50 AM)
Still new, might be some time before they give 'free' upgrade...  whistling.gif
Me too. A lot of uploading...  20mbps upload IS worth it.  thumbup.gif
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advance 30 is having 10mbps of upload speed only...which is a downgrade!

well....i hope at least they give half of the 30mbps upload speed, which still consider as "fair"
herojack41
post Sep 4 2016, 03:46 PM

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QUOTE(hashtag2016 @ Sep 4 2016, 02:23 PM)
actually , it was original  5Mbps only  brows.gif
luckily ,after couple months it launch,
they  upgraded the upload speed from 5Mbps to 10Mbps officially..

just forget about 30Mbps upload, it won't happen nearly or never happen.  brows.gif

upgrade to 100Mbps package will have alot faster upload speed.
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yup...initial speed was 5mbps upload

got a backlash from community...then they only decide to revise the upload speed to 10mbps for adv 30 package.

Due to VIP package having symmetrical and all of sudden a newer package got upload speed downgrade laugh.gif
herojack41
post Sep 8 2016, 12:10 AM

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QUOTE(MGM @ Sep 7 2016, 09:17 AM)
Hope this will be the start of the ISP war:

http://www.freemalaysiatoday.com/category/...-to-malaysians/
*
dream on


herojack41
post Sep 13 2016, 09:53 PM

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QUOTE(dannielshazmeer @ Sep 10 2016, 01:07 PM)
Thank you for contacting TM.

Referring to your e-mail dated 10th September 2016 pertaining to the connection issue. We apologise for the inconvenience caused.

Kindly be informed that the speed of Unifi service is based on "best effort" policy. "Best effort" describes a service that is provided without any service level assurance.

Unifi subscribers should receive at least 80% of the subscribed speed within TM domain and subject to certain factors. If the speed falls below 80%, TM will investigate it as a fault and restore the connection accordingly.

However, based on attachment provided we found that you have received 80% of the subscribed speed.

For any further assistance or feedback, kindly e-mail us at help@tm.com.my. Alternatively, you may also contact TM at 100 (charges for calls from mobile services apply according to Telco providers).

We look forward to serve you better.
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it seems like TM are using the old trick again like streamyx "speed is best effort"

this few day i have notice my speed isn't streaming up to 10mbps.....and a speedtest check wala...maximum 8mbps i get while upload is un-affected which is 10mbps
herojack41
post Sep 13 2016, 10:01 PM

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QUOTE(fish_pg @ Sep 13 2016, 04:48 PM)
Guess what, no matter how details u ask there will be always something u have no idea to ask. Just checked with them, the hypptv come with 12 months contract while the unifi come with 24 months, (other services they provided also come with contract). Terminate more than 1 year but less than 24 months u are not penalized for the hypptv...this make more sense, the front counter staff just not professional enough to say I need to pay >RM1k to terminate.
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u will never get a "professional" service @ the counter

i always get contradict info......over the phone is different over the counter
herojack41
post Sep 13 2016, 10:03 PM

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QUOTE(fruitie @ Sep 13 2016, 09:58 PM)
8Mbps is 80%, so can't really complain. Sigh...
*
lately i have been torrenting hard

guess that activated the "best effort"? plausible?

the lost of 1mbps is damn a lot......that is about 100kb/s gone vmad.gif ranting.gif

your 30mbps should be around 28mbps rite?
herojack41
post Sep 13 2016, 10:43 PM

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QUOTE(fruitie @ Sep 13 2016, 10:22 PM)
Yes, few months ago still 32Mbps. I don't torrent, only streaming. Anyway, I'm not alone so can live with it since I'm using it alone.
*
this remind me of a golden phrases......

"mau bagi tapi tak mau bagi" doh.gif doh.gif
herojack41
post Sep 19 2016, 01:25 PM

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QUOTE(westlife @ Sep 19 2016, 10:38 AM)
haha. thanks. i also hope to get a fast Internet soon. I cannot stand the slow Internet speed that I am using currently.  sad.gif

30Mbps for 10 to 15 persons I think it is not too little actually. Even most business they much slower speed to be shared among even more ppl. Like 75Mbps to be shared among 12k to 15k ppl.

But of course comparing to country lion city, 30Mbps is seriously nothing as the base Internet speed is already 100Mbps (which costs as well as RM120 equipvalent in price) there. But I am glad that TM has at least had the option of 100Mbps for user to choose from.

2Mbps streamyx that I am using now is terrible considered that it is year 2016 now.  sad.gif
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i would like to know what business use 75mbps and shared among 12k ~ 15k ppl

i need to pay a visit to those company...please list it out

thx

QUOTE(westlife @ Sep 19 2016, 11:13 AM)
dun buy the wireless repeater or wireless extender. for these devices you actually need to place very near to the the original wireless router that provides the Internet connectitivy, at least within the coverage. So the place where you can place the these repeaters or wireless extenders are very restrictive. End up you may not really get a pleasant coverage still for the entire house.

Suggest you try to use the homeplug, but in order to use this u need to have a free power socket (with no extension plug). Alternatively, buy those homeplugs that support AC-passthru so that you can use both the home plug while use the same power socket for power to other devices you need to plug.

Good thing about homeplug is that it is using the electricity wiring to transmit data, so you can plug in to any powerplug within your house as you wish, it does not need to be within the wireless coverage as your original wireless router like those wireless repeaters or extenders.

It comes with wired/wireless two types of home plug. if you buy those wireless home plug, it turns into a wireless repeater or extender to your existing wireless network.

you need to buy minimum 1 pair of home plugs to start with, one will be function as master, this is to connect to your existing wireless router, so you will place this next to your wireless router and you can just connect this master to the ethernet port of your wireless router. Normally master one the wired type will be sufficient.

Slave is the one just that wil link to your master via electricity, this one you can choose wired/wireless depending on your need. And different models support different speed etc, choose the one meets your need. Normally if you buy the wireless type, it will come with one extra ethernet port, so you can use it to connect to a device such as desktop that uses wired connection for stable and faster speed. At the same time, this slave home plug will function as a wireless repeater/extender for all your other wireless devices to connect to it.

If your house is big, you can buy as many slaves as you want to cover the entire house.
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homeplug sounds nice...it transmit using house electricity wire BUT have you factor in the condition of the wiring does affect?

homeplug is way expensive to deploy.

im using Tp-link repeater and i have no problem with the performance of it.

btw...do you even know what does repeater means? of coz it have to be placed in the coverage of the primary wifi and from there the repeater only can rebroadcast again. the use case of repeater is to be placed @ place where you detected a very weak primary wifi signal strength and it also eliminate the needs of cable
herojack41
post Sep 20 2016, 12:17 AM

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QUOTE(zhuoyang @ Sep 19 2016, 11:51 PM)
My contract has been renew when I upgraded to unifi 50 , can I get a new router by contacting them ?
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i doubt you can

as i know those equipment provided by them can easily support the snail 50mbps speed in WIRE mode

wireless.....can forget about it

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