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 Official TM ÜniFi High Speed Broadband Thread V26

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watabakiu
post Jul 2 2016, 01:51 AM

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On what basis TM decides when to suspend Unifi account?
Is it once it reaches Credit Limit, or after a missed 1 or 2 payments ?
watabakiu
post Jul 4 2016, 12:55 AM

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QUOTE(watabakiu @ Jul 2 2016, 01:51 AM)
On what basis TM decides when to suspend Unifi account?
Is it once it reaches Credit Limit, or after a missed 1 or 2 payments ?
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QUOTE(soonwai @ Jul 2 2016, 02:23 AM)
Usually 2/3 weeks after payment due date. 1 missed payment is all it takes. Nothing to do with the credit limit.
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QUOTE(Zi-Tech @ Jul 2 2016, 02:36 AM)
missed one payment or outstanding...

even outstanding rm10 also the cut...
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Can other forumers concur with this?

Seems weird that TM provides credit limit, yet suspends an account for missed payments
(even though it hasn't reach credit limit yet)..
watabakiu
post Jul 5 2016, 06:40 PM

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Account suspension, would subscribers be notified via SMS/email?
watabakiu
post Jul 7 2016, 11:49 PM

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How to check whether there is coverage at my housing area?

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