I've been avoiding the offer to 'upgrade' from VIP10 to Advance 30 plan... Worth the wait. 

I'm waiting for them to offer me free Advance 30 to 50.

advance 30 have asymmetrical upload speed

recently i have been using upload speed a lot

Still new, might be some time before they give 'free' upgrade... 
Me too. A lot of uploading...  20mbps upload IS worth it. 

hi , is there any way to make complaint to tm ? i already try phone call , email , chatroom and even cfm , they still din solve the issue , everytime i make the report they close it automically , and say your service been attended .

my issue is regarding cannot browse some of the china website.

They will tell you their policy is only local connection and international is out of their control. Get a VPN connection.

advance 30 is having 10mbps of upload speed only...which is a downgrade!

well....i hope at least they give half of the 30mbps upload speed, which still consider as "fair"

actually , it was original  5Mbps only 
luckily ,after couple months it launch,
they  upgraded the upload speed from 5Mbps to 10Mbps officially..

just forget about 30Mbps upload, it won't happen nearly or never happen. 

upgrade to 100Mbps package will have alot faster upload speed.

who uses this router Asus RT-AC55UHP?
good quality >?

Just some sharing here.

I'm a Unifi subscriber since 2012. Initially, my Internet Plan was VIP5, then TM offered me VIP10, and then VIP20, and now Unifi Advance 50. TM says I'm a good paymaster, and hence my Internet plans have always been a little cheaper than the rest (= reward for paying on time and never miss a payment for the past 4 years).

A few months ago, I noticed that after the plan had been ugpraded to Unifi Advance 50, the Internet speed slowed down tremendously. Wasn't it supposed to be faster after the upgrade from VIP20 to Advance 50?!

It was so slow until... I did a speed test, the download speed was around 5-6 mbps and upload speed was 2 mbps!

Feeling extremely unhappy, I thought maybe I should switch to other ISPs, but the thing is, I like the TM's landline service and HyppTV. I then decided to seek alternative solution.

Guess what, I found it!

I just changed the old router to a powerful one. See attachments for the speed test results.

In the past, the desktop PC in my room only showed 1-2 bars of Wifi signal, but now it's full bar after changing the router. ^^

The router I bought was ASUS RT-AC55UHP Dual-Band Wireless-AC1200 Gigabit Router (RM500+ from Lazada; 6-month installment). It's the premium version for home users like me & comes with a 3-year warranty.

You can also look for other budget friendly routers by checking this blog out: http://www.blacktubi.com/unifi-router

There's a comprehensive list of Unifi- & HyppTV-compatible routers.

How to set up new Asus router: http://www.blacktubi.com/unifi/setup-asus-router-for-unifi/.

Hope this helps if you're struggling with slow Internet speed. ^^

My VIP10 was updgraded to VIP20 mid last month. 

Majority of my customer has been upgraded for free from VIP20 to ADV50.

Majority of my customer has been upgraded for free from VIP20 to ADV50.

Got this in my e-mail today. Anyone who is on the promo RM179 for 30mbps tried this? Not sure if it'll later change the monthly fee back to RM199 if I make the switch to Ruby pack.

guys, hypp tv is down? cant watch it.

I was upgraded to adv30 8 months ago but never use the TV pack at all. Can i cancel the tv pack to reduce the monthly fee?
Currently paying 189(Including GST) with free TM calls.

hi all, i upgraded my old 5mb unifi to advance30 since Mar2016 (via phone telemarketer). the telemarketer told me one of the benefit is unlimited call to TM fixed line and local mobile number. but now i noticed my latest tm bill has some charges on voice calls. i then browsed to TM website to look for latest package info on advance30, and found free calls only subjected to 600minutes. i'm worry the package i signed up from the telemarketer, info given was incorrect.

is the free calls only subjected to 600minutes?