TM will not revise this.
They earn this money buta2 every month.

Never come across your problem in last few days.
Please report to TM about this matter if you have not do so, let them troubleshoot your problem.

I'm one of those who actually watch - on Ruby Pack.

Actually I am wishing HyppTV can give Astro a run of their money so that the pricing for both can be kept low and HyppTV can include better channels in future.

At the moment, those highly demanded channels are almost always only available on Astro due to their virtual monopoly.

last few days? It was like months ago already...

I have reported as stated in my thread, and several troubleshooting steps has been done with TM (stated in my thread too)

still same.

Probably you can get TM replace HyppTV box for you, just like calvinlaw510 mentioned in Post #2498?

i have the same issue as u for the last few weeks....last week i complain to tm...yesterday they came and changed the new hyyptv android box for me...so far no issue already...last time i was using the 1st gen hypptv box.

Just want to confirm

You are referring to interment lag issue

or jerking? (technical term for audio/video tearing)

2. did they change the way of connecting the HyppTV?

by connecting it directly to MODEM.

Dear Sir/Madam,

Thank you for contacting TM.

Referring to your e-mail dated 05th September 2016 pertaining to the matter. We would like to thank you for the keen interest of our product and services.

However, please take note that by subscribing to the HyppTV Ruby Pack, you will be subjected to a monthly recurring charge of RM40.00 per month (exclude GST 6%) and there will be a swapping fee charge (one time charge) of RM5.00 after succesfully swapping the pack.

Thus, the monthly charges will be RM189.00 (exclude GST 6%) should you swap to the Hypptv Ruby pack.

Hence, we hope the explanation revert to the query.

For any further assistance or feedback, kindly e-mail us at help@tm.com.my. Alternatively, you may also contact TM at 100 (charges for calls from mobile services apply according to Telco providers).

We look forward to serve you better.
Regards,


TM Email Team
Telekom Malaysia Berhad

So conclusion is, those enjoying RM179 for 30mbps will have to pay RM189 if they switch to Ruby pack eh?

I received this yesterday via email and now I am using Aneka.

Refer to the post before yours.

Could someone download this test file for me over a Unifi 100Mbit connection: http://ping.online.net/1000Mo.dat

I am getting slow speeds and would like to check with others.

Thanks. 

download by using firefox

https://c5.staticflickr.com/9/8094/29380279..._390aac1023.jpg 

Thanks. I am on TIME 100Mbit and I get 1,100 kBytes / sec at the maximum, thus approx. 10 times less than the advertised speed.
Speedtesting to local servers works great (full speed), but with overseas it's slow (4-20 Mbit, depending on location). Obviously TIME does not have sufficient peering bandwidth.
A TIME CS guy even said over the phone when I complained about performance to US / EU servers: "TIME is a small ISP you know and does not have the same peering bandwidth as TM".   
Would have been good to know before subscribing. I think I will just switch to Unifi 100 Mbit.

Thanks. I am on TIME 100Mbit and I get 1,100 kBytes / sec at the maximum, thus approx. 10 times less than the advertised speed.
Speedtesting to local servers works great (full speed), but with overseas it's slow (4-20 Mbit, depending on location). Obviously TIME does not have sufficient peering bandwidth.
A TIME CS guy even said over the phone when I complained about performance to US / EU servers: "TIME is a small ISP you know and does not have the same peering bandwidth as TM".   
Would have been good to know before subscribing. I think I will just switch to Unifi 100 Mbit.

But TIME is cheap though...

yalo, time 100Mbps plan is 50% cheaper than unifi 100Mbps....RM149 vs RM299

yalo, time 100Mbps plan is 50% cheaper than unifi 100Mbps....RM149 vs RM299

RM149 for 10Mbit is not that cheap... Their CS is also a "no comment". They kept wanting me to do speedtesting to a KL server when I tried to explain them the Internet is a concept which goes beyond the boundaries of KL... 

I am in a high rise in Mont Kiara. Any thoughts about going with Unifi 100Mbit? Do they do a lot of fiber sharing / splitting?

RM 149 for 10Mbps? I believe you meant 100Mbps... If that is not cheap by Malaysia's ISP standard, I don't know what else is.