Official TM ÜniFi High Speed Broadband Thread V26
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 Jun 16 2016, 01:52 PM
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#1
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia  
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QUOTE(ahlek @ Jun 16 2016, 01:39 PM) my one no more warranty.. they upgrade my vip10 to 30 last month (Same price . no contract) . today they called me offer me upgrade to 50 for additional rm20 . i reject it. Usually they won't automatically replace the equipments for 50mbps and below unless you have faulty equipments.i forgot to ask whether upgrade to 50 got give free modem/stb/cordless phone or not.  |
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Jun 17 2016, 07:55 PM
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#2
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(kebeckham7 @ Jun 17 2016, 06:52 PM) well using google dns seems ok with me...appstore okay already after a few weeks of slowness They are buying ad space for this section of the forum.* sorry for this out of topics, why time.com ads appears so frequently showing 500Mbps? are they mocking our thread?  |
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Jul 14 2016, 11:02 PM
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#3
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(sHawTY @ Jul 14 2016, 10:00 PM) It's RM199. But all units has been sold out But at RM399, it still beats the other models around this price range, just not as affordable.Lazada also already sold out The price will go back to RM399 |
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Jul 18 2016, 04:21 PM
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#4
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(Senrose @ Jul 18 2016, 03:56 PM) Is there any benefit setting up unifi to use ipv6 instead of ipv4? Why IPv6 is needed?http://www.networkworld.com/article/228996...needs-ipv6.html |
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Jul 19 2016, 01:33 PM
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#5
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(limjenson @ Jul 19 2016, 12:34 PM) Hi, Have you tried turning off and on your BTU/modem? Sometimes speed is already increased despite no notification from their side.How long did it take for them to upgrade your speed to 30mbps? I accepted the offer to upgrade last tuesday but till today, have yet to receive the upgrade notification. |
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Jul 21 2016, 11:14 PM
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#6
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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Downloads from Apple App Store seems a bit slow.
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Jul 25 2016, 07:25 PM
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#7
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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Not sure what is up with TM regarding Apple's App Store, seriously frustrating as it is happening too frequently now.
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Aug 5 2016, 10:23 PM
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#8
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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Just realised that my 30mbps package is doing 28mbps max. Does seem to be a capping from their side as it usually can burst around 30-32mbps before slowing down to 28mbps consistently.
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Aug 5 2016, 10:30 PM
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#9
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(fruitie @ Aug 5 2016, 10:25 PM) Just happened? Mine already for months and I have given up on this. Now max 28Mbps only. Not sure when but few weeks back did a test and it was still around 30-31mbps. If this is happening to more users then I believe TM may be capping it slightly lower than 30mbps. |
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Aug 11 2016, 05:56 PM
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#10
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(aneip @ Aug 6 2016, 06:45 AM) Most probably they capped at 30,000,000 bit/s which equal to 28.6Mbp/s. If they put 30Mbps than it's equal to 31,457,280 bit/s. QUOTE(fruitie @ Aug 6 2016, 09:08 AM) Makes sense huh because my speed is around 28.9Mbps. But ridiculous for them to calculate this way only for the 30mbps plan while others are seeing the correct mbps reading in speedtest according to their plan. e.g. 50mbps, 100mbps. |
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Sep 5 2016, 02:18 PM
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#11
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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Got this in my e-mail today. Anyone who is on the promo RM179 for 30mbps tried this? Not sure if it'll later change the monthly fee back to RM199 if I make the switch to Ruby pack.
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Sep 6 2016, 12:52 AM
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#12
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(mitodna @ Sep 5 2016, 10:42 PM) Dear Sir/Madam, So conclusion is, those enjoying RM179 for 30mbps will have to pay RM189 if they switch to Ruby pack eh?Thank you for contacting TM. Referring to your e-mail dated 05th September 2016 pertaining to the matter. We would like to thank you for the keen interest of our product and services. However, please take note that by subscribing to the HyppTV Ruby Pack, you will be subjected to a monthly recurring charge of RM40.00 per month (exclude GST 6%) and there will be a swapping fee charge (one time charge) of RM5.00 after succesfully swapping the pack. Thus, the monthly charges will be RM189.00 (exclude GST 6%) should you swap to the Hypptv Ruby pack. Hence, we hope the explanation revert to the query. For any further assistance or feedback, kindly e-mail us at help@tm.com.my. Alternatively, you may also contact TM at 100 (charges for calls from mobile services apply according to Telco providers). We look forward to serve you better. Regards, TM Email Team Telekom Malaysia Berhad |
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Sep 9 2016, 01:41 PM
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#13
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(gungho @ Sep 9 2016, 10:47 AM) Guys, Consistently cannot enter those websites or sometimes only? Tried changing DNS server? Perhaps the domain name is not being resolved properly. What error did the browser give when you can't access those websites?Anyone has any issue here now or happened to you before, some websites can go in, some cannot. Like uob.com.my, soccernet.com, amway.com for example these all cannot. But those like facebook.com, youtube.com, yahoo.com and google.com can.. Reported to TM yesterday, but no reply from them yet. Thanks. |
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