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Official TM ÜniFi High Speed Broadband Thread V26
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fruitie
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Aug 4 2016, 03:33 PM
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Rise and Shine
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QUOTE(PJusa @ Aug 4 2016, 03:30 PM) if you dont watch might be still worth it. for me i pay 159.00 + GST for the internet only. i will cancel HyppTV cause we never use it at all. still can save some money even if the promo discount is waived afterwards. No, it will not work. I also want to cancel my HyppTV because I don't watch it too. It must be a combo plan, or your UniFi plan will be terminated. Yes, even after 1 year. This post has been edited by fruitie: Aug 4 2016, 03:34 PM
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DecaPix
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Aug 4 2016, 03:41 PM
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QUOTE(mztang52 @ Aug 4 2016, 11:44 AM) Well, some ppls say TM allows them to unsubscribe to the HyppTV after 1 year contract with HyppTV. no such thing. the Hypptv must be bundled together with the Adv30 pack. The 1 year contract for HyppTV means that if you cancel your Adv30 after 1 year, you dont need to pay penalty for HyppTV, only penalty for the internet which is RM 500. If cancel Adv30 within 1 year, you need to pay HyppTV remaining months penalty plus internet penalty of RM 500.
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g88
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Aug 4 2016, 04:35 PM
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QUOTE(mztang52 @ Aug 3 2016, 09:22 PM) Yes. Archer router is always better. Just got claimed unit
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sainod
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Aug 4 2016, 04:37 PM
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Getting Started

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QUOTE(g88 @ Aug 4 2016, 04:35 PM) Just got claimed unit
what did u complain to claim?
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mztang52
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Aug 4 2016, 05:13 PM
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QUOTE(DecaPix @ Aug 4 2016, 04:41 PM) no such thing. the Hypptv must be bundled together with the Adv30 pack. The 1 year contract for HyppTV means that if you cancel your Adv30 after 1 year, you dont need to pay penalty for HyppTV, only penalty for the internet which is RM 500. If cancel Adv30 within 1 year, you need to pay HyppTV remaining months penalty plus internet penalty of RM 500. Oh I see...
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mztang52
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Aug 4 2016, 05:13 PM
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QUOTE(g88 @ Aug 4 2016, 05:35 PM) Just got claimed unit
TP-Link Archer C5? How did you get that? This post has been edited by mztang52: Aug 4 2016, 05:15 PM
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akping_1
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Aug 4 2016, 05:18 PM
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Just received call from TM, offer to redeem 4500 points to get RM45 rebate for next month bill, if redeem for voucher only can get RM20 worth voucher
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mywingame
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Aug 4 2016, 05:27 PM
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Getting Started

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Guys, I wanna relocate my unifi to new address at end of August and the CS checked with me the area have only 1 port left and tell me go book port.
So today I went to TM center to book port but the service representative told me I cannot book port and if I have to request relocation, it will be done in 14 days and cannot be dragged any longer than this...
All their customer service is giving me inaccurate information until now I have no idea which should I trust.
Is this really true that I cannot relocate in 1 month time?
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mztang52
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Aug 4 2016, 05:39 PM
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QUOTE(mywingame @ Aug 4 2016, 06:27 PM) Guys, I wanna relocate my unifi to new address at end of August and the CS checked with me the area have only 1 port left and tell me go book port. So today I went to TM center to book port but the service representative told me I cannot book port and if I have to request relocation, it will be done in 14 days and cannot be dragged any longer than this... All their customer service is giving me inaccurate information until now I have no idea which should I trust. Is this really true that I cannot relocate in 1 month time? Just call TM and tell any CS that you want to book port since the CS say can. Never go to TM point. They can't do many things for you because they are authorised dealer only, not from TM.
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g88
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Aug 4 2016, 06:17 PM
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QUOTE(sainod @ Aug 4 2016, 04:37 PM) what did u complain to claim? Unstable connect QUOTE(mztang52 @ Aug 4 2016, 05:13 PM) TP-Link Archer C5? How did you get that? Yes Archer 5. I tot ask for 850L but he said no stock so gimme this the only one he has 😆
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mztang52
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Aug 4 2016, 06:31 PM
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QUOTE(g88 @ Aug 4 2016, 07:17 PM) Unstable connect Yes Archer 5. I tot ask for 850L but he said no stock so gimme this the only one he has 😆 Wah... so good, it is so damn expensive weh. You earned that router for free.
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PJusa
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Aug 4 2016, 07:46 PM
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QUOTE(DecaPix @ Aug 4 2016, 03:41 PM) no such thing. the Hypptv must be bundled together with the Adv30 pack. The 1 year contract for HyppTV means that if you cancel your Adv30 after 1 year, you dont need to pay penalty for HyppTV, only penalty for the internet which is RM 500. If cancel Adv30 within 1 year, you need to pay HyppTV remaining months penalty plus internet penalty of RM 500. i will try it. my contract says no such thing. from the contract i should be able to cancel HyppTV premium after 12 months without penalty so it should revert to the default free channels. i like to nitpick over such things so when my year finishes i will try to cancel the stupid "premium" package. do you have a clause anywhere that states its mandatory to maintain a premium HyppTV pack? mine is an upgrade from VIP plan (where there is no clause) and i only have a simple upgrade slip that didnt add any such case as far as i can see. since they cant retro-add this in my contract it should be possible to terminate it.
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qwan1101
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Aug 4 2016, 08:36 PM
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Getting Started

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QUOTE(PJusa @ Aug 4 2016, 07:46 PM) i will try it. my contract says no such thing. from the contract i should be able to cancel HyppTV premium after 12 months without penalty so it should revert to the default free channels. i like to nitpick over such things so when my year finishes i will try to cancel the stupid "premium" package. do you have a clause anywhere that states its mandatory to maintain a premium HyppTV pack? mine is an upgrade from VIP plan (where there is no clause) and i only have a simple upgrade slip that didnt add any such case as far as i can see. since they cant retro-add this in my contract it should be possible to terminate it. my friend have asked already about cancelling his hypptv jumbo pack (getting only hypptv free channel)... and tm said that he can still retained the discount and promo even after cancelling the hypptv package (get only hypptv free channel).... but have to wait 1 year..... i also waitng for my 1 year jumbo to pass away to save rm40-rm60...
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SilentForever
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Aug 4 2016, 09:03 PM
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Whats the latest btu offer by tm?
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sHawTY
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Aug 4 2016, 09:35 PM
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Hmm... Can cancel the HyppTV package after 1 year? Interesting
This post has been edited by sHawTY: Aug 4 2016, 09:46 PM
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fox_shinoda
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Aug 4 2016, 10:01 PM
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For unifi Dir850L, anyone can tell me where in the router configuration page i can disconnect and reconnect the internet connection?
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Shah_15
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Aug 4 2016, 10:22 PM
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Just got unifi few days ago. Registered and applied online. According to their website, new customer will get 1 month free. how is it works?
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mztang52
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Aug 4 2016, 11:25 PM
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QUOTE(Shah_15 @ Aug 4 2016, 11:22 PM) Just got unifi few days ago. Registered and applied online. According to their website, new customer will get 1 month free. how is it works? You will see the deduction in your first month bill.
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sHawTY
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Aug 4 2016, 11:28 PM
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QUOTE(alcapone82 @ Aug 4 2016, 07:44 PM) OMG...iOS app still can't update with super speed...wat is going on...  Just updated 2 iOS apps where each of them more than 100MB and the update for both of them takes less than 20 seconds Try restarting your router & get a different IP range
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